Can eDesk trigger actions in TOPdesk, and TOPdesk in eDesk?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate eDesk and TOPdesk?

No. eDesk-to-TOPdesk automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

eDesk + TOPdesk Integration

Build support workflows between eDesk and TOPdesk on a visual canvas — map fields once and let data flow.

Example: when eDesk's "Watch Channels" fires, WEXTL can "Archive a Location" in TOPdesk. eDesk has 9 triggers (including Watch Channels, Watch Contacts, and Watch Order Notes); TOPdesk has 63 actions (including Archive a Location, Archive a Location, and Archive an Asset).

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eDesk triggersTOPdesk actions

eDesk workflow triggers

TOPdesk workflow actions

Frequently asked questions

Common questions about connecting eDesk and TOPdesk.

Connect your eDesk and TOPdesk accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

eDeskBrowse all eDesk triggers, actions, and integrations.

TOPdeskBrowse all TOPdesk triggers, actions, and integrations.

eDesk + TOPdesk Integration

Frequently asked questions

How do I connect eDesk and TOPdesk?

What can I automate between eDesk and TOPdesk?

Can eDesk trigger actions in TOPdesk, and TOPdesk in eDesk?

Do I need to write code to integrate eDesk and TOPdesk?

Explore eDesk and TOPdesk, or get started

eDesk + TOPdesk Integration

Frequently asked questions

How do I connect eDesk and TOPdesk?

What can I automate between eDesk and TOPdesk?

Can eDesk trigger actions in TOPdesk, and TOPdesk in eDesk?

Do I need to write code to integrate eDesk and TOPdesk?

Explore eDesk and TOPdesk, or get started