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Glassix

Omnichannel messaging platform for tickets, contacts, departments, and team conversations.

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AI-assisted documentation13 min read

This documentation is compiled from our integration source code, internal specs for Glassix, its official API documentation and anonymized requests logs we collect from our support team[2].

Open Glassix on WEXTL →

To use Glassix on WEXTL you need an active account and OAuth client credentials, granted by signing in with your account.[3]

You’ll be redirected to sign in and approve access — your password is never shared with WEXTL.

  • WorkspacetextRequired

    Enter your workspace subdomain (required). Example: acme. Do not include https:// or .glassix.com. Docs: API Authentication

    [1]
  • API KeytextRequired

    Paste your API Key (required). You can generate API keys in Settings → Developers → API Keys inside Glassix. Docs: API Authentication

    [1]
  • API SecretpasswordRequired

    Paste your API Secret (required). Keep this value secure — anyone with access can authenticate your workspace. Docs: API Authentication

    [1]
  • User EmailtextRequired

    Enter the user email address (required) used to generate the access token.

    [1]
  1. Log in to your WEXTL account, add the Glassix node module to your workflow, and click Create new credential.
  2. Optional: In the Credential name field, enter a name for the credential.
  3. Enter the authentication credentials you copied from your Glassix account, or follow the on-screen instructions to create the credential.
  4. If prompted, authenticate your account and confirm access.
  5. If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Connecting Glassix to WEXTL®
Video slide demonstrates how to integrate Glassix in the WEXTL visual workflow builder.[4]

Notes

Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →

The list below is a reference of every Glassix node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.

Open any Glassix node module below to inspect its input parameters, outputs, and connection requirements.

Look for Glassix templates in the WEXTL template library.

Browse templates →
  1. Bluesky[2]Decentralized social network for posting, following, and engaging with public conversations.
  2. AircallBusiness phone system for teams, with calls, messages, and AI notes.
  3. ArpooneBusiness SMS messaging platform for sending and managing text campaigns.
  4. Bland AIAI phone-calling platform that places and handles automated voice conversations at scale.
  5. BatchDialerCloud predictive dialer for sales and collections teams with contacts and campaigns.
More apps in Communication category →
  1. WEXTL® Glassix Source Code connector implementation.
  2. Our users use cases and automations.
  3. Official API Documentation for Glassix.
  4. WEXTL® visual workflow builder data.

Last updated: Jul 24, 2026 18:11

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How we compile these docs — sources, AI's role, and how we verify.