STEP 1
Connect Gorgias and Jane
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Gorgias and Jane Integration
Connect Gorgias and Jane to automate support workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
3-day trialCancel anytimeUp to 10 minutes quick set up
- GDPR
- Data Encryption
- 2FA
- Local Data Region
Learn about Gorgias and Jane
Detailed info you need to know about Gorgias and Jane integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Gorgias to Jane
Set up your Gorgias and Jane integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Gorgias and Jane nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Gorgias and Jane. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Gorgias and Jane work in WEXTL?
WEXTL exposes actions and triggers for Gorgias and Jane that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Gorgias triggersJane actions
Gorgias modules
- Cancel a JobCancels a job that is currently in progress or scheduled.
- Create a CustomerCreates a new customer in the system.
- Create a JobCreates a new job in the system.
- Create a TicketCreates a new ticket in the system.
- Create a Ticket MessageCreates a new ticket message.
- Create a UserCreates a new user in the system.
- Delete a CustomerDeletes a customer from the service.
- Delete a TicketDeletes a ticket from the system.
- Delete a Ticket MessageDeletes a message from a ticket in the service.
- Delete a UserDeletes a user from the service.
- Get a CustomerRetrieves a customer based on specified criteria.
- Get a JobRetrieves a job from the service.
- Get a TicketRetrieves a ticket by its ID.
- Get a Ticket MessageRetrieves a ticket message from the service.
- Get a UserRetrieves a specific user's information from the service.
- List CustomersRetrieves all customers.
- List JobsRetrieves all jobs.
- List Ticket MessagesRetrieves all ticket messages.
- List TicketsRetrieves all tickets.
- List UsersRetrieves all users.
- List Voice Call RecordingsRetrieves all voice call recordings.
- List Voice CallsRetrieves all voice calls.
- Make an API CallPerforms an arbitrary authorized API call.
- Search ResourcesSearches for resources based on specified criteria.
- Update a CustomerUpdates a customer's details in the system.
- Update a JobUpdates a job with new information or changes.
- Update a TicketUpdates a ticket with new information or status changes.
- Update a Ticket MessageUpdates a ticket message in the system.
- Update a UserUpdates a user's information.
- Watch CustomersTriggers when a new customer is created.
- Watch JobsTriggers when a new job is created.
- Watch New Ticket MessagesTriggers when a new ticket message is created.
- Watch New UsersTriggers when a new user is created.
- Watch New Voice CallsTriggers when a new voice call is made.
- Watch TicketsTriggers when a new ticket is created.
- Watch Voice Call RecordingsTriggers when a new voice call recording is created.
Jane modules
- Create a Care PlanCreates a new care plan.
- Create a Care Plan ActivityCreates a new care plan activity.
- Create a MedicationCreates a new medication.
- Create an ObservationCreates a new observation in the system.
- Get a Care PlanRetrieves a specific care plan.
- Get a Care Plan ActivityRetrieves a specific care plan activity.
- Get a DisciplineRetrieves a specific discipline.
- Get a LocationRetrieves a specific location.
- Get a MedicationRetrieves a specific medication.
- Get a Medication Change HistoryRetrieves the change history of a medication.
- Get a PatientRetrieves a specific patient.
- Get a Staff MemberRetrieves a specific staff member.
- Get a TreatmentRetrieves a specific treatment.
- Get an AppointmentRetrieves a specific appointment by its ID.
- Get an ObservationRetrieves a specific observation.
- Get an Uploaded DocumentRetrieves a specific uploaded document from the service.
- List AppointmentsRetrieves a list of appointments.
- List DisciplinesRetrieves a list of disciplines.
- List LocationsRetrieves a list of locations.
- List MedicationsRetrieves a list of medications.
- List PatientsRetrieves a list of patients.
- List Staff MembersRetrieves a list of staff members.
- List TreatmentsRetrieves a list of treatments.
- Make an API CallPerforms an arbitrary authorized API call.
- Update a Care PlanUpdates an existing care plan.
- Update a Care Plan ActivityUpdates an existing care plan activity.
- Update a MedicationUpdates an existing medication.
- Update an ObservationUpdates an existing observation.
- Upload a DocumentUploads a new document to the service.
- Watch AppointmentsTriggers when a new appointment is created.
- Watch MedicationsTriggers when a new medication is created.
- Watch PatientsTriggers when a new patient is created.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Gorgias and Jane integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Gorgias and Jane.
Connect your Gorgias and Jane accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Gorgias's "Watch Customers" fires, WEXTL can "Create a Care Plan" in Jane. Gorgias has 7 triggers (including Watch Customers, Watch Jobs, and Watch New Ticket Messages); Jane has 29 actions (including Create a Care Plan, Create a Care Plan Activity, and Create a Medication). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Gorgias-to-Jane automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Gorgias (or Jane) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Gorgias + Jane automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Gorgias and Jane integration.
- Gorgias and Jane integration source code, module specs and credentials implementation.
- Our Gorgias and Jane integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Gorgias and Jane — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Gorgias integration information
- Jane integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library