Can Gorgias trigger actions in Kustomer, and Kustomer in Gorgias?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Gorgias and Kustomer?

No. Gorgias-to-Kustomer automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Gorgias + Kustomer Integration

Build support workflows between Gorgias and Kustomer on a visual canvas — map fields once and let data flow.

Example: when Gorgias's "Watch Customers" fires, WEXTL can "Create a Conversation" in Kustomer. Gorgias has 7 triggers (including Watch Customers, Watch Jobs, and Watch New Ticket Messages); Kustomer has 89 actions (including Create a Conversation, Create a Conversation, and Create a Conversation Forward).

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Gorgias triggersKustomer actions

Gorgias workflow triggers

Kustomer workflow actions

Frequently asked questions

Common questions about connecting Gorgias and Kustomer.

Connect your Gorgias and Kustomer accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

GorgiasBrowse all Gorgias triggers, actions, and integrations.

KustomerBrowse all Kustomer triggers, actions, and integrations.

Gorgias + Kustomer Integration

Frequently asked questions

How do I connect Gorgias and Kustomer?

What can I automate between Gorgias and Kustomer?

Can Gorgias trigger actions in Kustomer, and Kustomer in Gorgias?

Do I need to write code to integrate Gorgias and Kustomer?

Explore Gorgias and Kustomer, or get started

Gorgias + Kustomer Integration

Frequently asked questions

How do I connect Gorgias and Kustomer?

What can I automate between Gorgias and Kustomer?

Can Gorgias trigger actions in Kustomer, and Kustomer in Gorgias?

Do I need to write code to integrate Gorgias and Kustomer?

Explore Gorgias and Kustomer, or get started