Can Gorgias trigger actions in Zendesk, and Zendesk in Gorgias?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Gorgias and Zendesk?

No. Gorgias-to-Zendesk automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Gorgias + Zendesk Integration

Build support workflows between Gorgias and Zendesk on a visual canvas — map fields once and let data flow.

Example: when Gorgias's "Watch Customers" fires, WEXTL can "Attach File" in Zendesk. Gorgias has 7 triggers (including Watch Customers, Watch Jobs, and Watch New Ticket Messages); Zendesk has 56 actions (including Attach File, Bulk Create Tickets, and Bulk Update Tickets).

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Gorgias triggersZendesk actions

Gorgias workflow triggers

Zendesk workflow actions

Frequently asked questions

Common questions about connecting Gorgias and Zendesk.

Connect your Gorgias and Zendesk accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

GorgiasBrowse all Gorgias triggers, actions, and integrations.

ZendeskBrowse all Zendesk triggers, actions, and integrations.

Gorgias + Zendesk Integration

Frequently asked questions

How do I connect Gorgias and Zendesk?

What can I automate between Gorgias and Zendesk?

Can Gorgias trigger actions in Zendesk, and Zendesk in Gorgias?

Do I need to write code to integrate Gorgias and Zendesk?

Explore Gorgias and Zendesk, or get started

Gorgias + Zendesk Integration

Frequently asked questions

How do I connect Gorgias and Zendesk?

What can I automate between Gorgias and Zendesk?

Can Gorgias trigger actions in Zendesk, and Zendesk in Gorgias?

Do I need to write code to integrate Gorgias and Zendesk?

Explore Gorgias and Zendesk, or get started