Can Gorgias trigger actions in Zendesk Conversations, and Zendesk Conversations in Gorgias?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Gorgias and Zendesk Conversations?

No. Gorgias-to-Zendesk Conversations automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Gorgias + Zendesk Conversations Integration

Keep Gorgias and Zendesk Conversations aligned: when support events happen in one, update the other automatically.

Example: when Gorgias's "Watch Customers" fires, WEXTL can "Create a Client" in Zendesk Conversations. Gorgias has 7 triggers (including Watch Customers, Watch Jobs, and Watch New Ticket Messages); Zendesk Conversations has 33 actions (including Create a Client, Create a Conversation, and Create an App).

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Gorgias triggersZendesk Conversations actions

Gorgias workflow triggers

Zendesk Conversations workflow actions

Frequently asked questions

Common questions about connecting Gorgias and Zendesk Conversations.

Connect your Gorgias and Zendesk Conversations accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

GorgiasBrowse all Gorgias triggers, actions, and integrations.

Zendesk ConversationsBrowse all Zendesk Conversations triggers, actions, and integrations.

Gorgias + Zendesk Conversations Integration

Frequently asked questions

How do I connect Gorgias and Zendesk Conversations?

What can I automate between Gorgias and Zendesk Conversations?

Can Gorgias trigger actions in Zendesk Conversations, and Zendesk Conversations in Gorgias?

Do I need to write code to integrate Gorgias and Zendesk Conversations?

Explore Gorgias and Zendesk Conversations, or get started

Gorgias + Zendesk Conversations Integration

Frequently asked questions

How do I connect Gorgias and Zendesk Conversations?

What can I automate between Gorgias and Zendesk Conversations?

Can Gorgias trigger actions in Zendesk Conversations, and Zendesk Conversations in Gorgias?

Do I need to write code to integrate Gorgias and Zendesk Conversations?

Explore Gorgias and Zendesk Conversations, or get started