About this integration
IT service desk platform for requests, tasks, projects, and user support operations. This integration exposes its full API as workflow modules.
The integration includes 2 triggers, 16 search modules and 39 actions. Connections use basic authentication.
How to connect
The credential form asks for Domain and API Key.
Prefer the interactive builder form? Open it on the app page.
Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.
Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.
Connecting ManageEngine to WEXTL®
| Field | Type | Help |
|---|---|---|
DomainRequired | url | Service or Custom Domain |
API KeyRequired | password | You can generate API Key via Admin -> Technicians/Users. See for more. |
Use it in workflow automation
Start with Watch Requests, then add Add Tags to a Request.
The canvas below runs Watch Requests into Add Tags to a Request — watch the video, then drop a node onto the canvas.
Select the Watch Tasks trigger and the workflow fires automatically when the event occurs — no polling required.
Then add Create a Project Task as the next node. Branch, filter, or hand off to other integrations from there.
The integration includes 41 ready-made modules for support work — each run logs its inputs and outputs for debugging.
ManageEngine workflow on the canvas: Watch Tasks then Create a Project Task
Triggers, searches and actions
Browse every ManageEngine module field below: 2 triggers, 16 searchs, and 39 actions you can drop onto the canvas.
Triggers
This integration includes 2 triggers — start a workflow the moment something changes in the app.
- Watch Requests
- Watch Tasks
Searches
Use any of 16 search modules to retrieve records without leaving the workflow canvas.
- Get a Project Task
- Get a Request
- Get a Request Note
- Get a Request Resolution
- Get a Request Summary
11more searches
Actions
This integration includes 39 action modules — create, update, or delete records as part of any workflow.
- Add Tags to a Request
- Add/Update a Request Resolution
- Assign a Request
- Assign a Task Owner
- Assign a Task Owner
34more actions
Explore the fields available for each ManageEngine trigger, search, and action.
Triggers
Output fields
| Field | Type |
|---|---|
ID | number |
Subject | text |
Short description | text |
Created time | object |
Value | date |
Display value | text |
Created by | object |
ID | number |
Email ID | text |
Name | text |
Due by time | object |
Value | date |
Display value | date |
Is service request | boolean |
Technician | object |
ID | number |
Name | text |
Requester | object |
Is vipuser | boolean |
ID | number |
Name | text |
Is overdue | boolean |
Output fields
| Field | Type |
|---|---|
Created time | object |
Display value | text |
Value | date |
Additional cost | text |
ID | text |
Created date | object |
Display value | text |
Value | date |
Status | object |
Color | text |
Name | text |
ID | text |
Searches
Input fields
| Field | Type |
|---|---|
Project IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Is first response overdue | boolean |
Impact details | text |
Impact | object |
ID | text |
Name | text |
Urgency | object |
ID | text |
Name | text |
Level | object |
ID | text |
Name | text |
Description | text |
Priority | object |
ID | text |
Color | text |
Name | text |
Sla | text |
Template | object |
ID | text |
Name | text |
Created by | object |
ID | text |
Name | text |
Email ID | text |
Requester | object |
ID | text |
Name | text |
Email ID | text |
First response due by time | text |
Service category | object |
ID | text |
Name | text |
Is reopened | boolean |
Status | object |
ID | text |
Color | text |
Name | text |
Approval status | text |
Email cc | array |
Due by time | text |
Closure info | object |
Closure code | object |
Requester ack comments | text |
Closure comments | text |
Requester ack resolution | boolean |
Is trashed | boolean |
30other output fields
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Description | text |
Added by | object |
ID | text |
Name | text |
Show to requester | boolean |
Request | object |
ID | text |
Added time | object |
Value | date |
Display value | text |
Last updated by | object |
ID | text |
Name | text |
Last updated time | object |
Value | date |
Display value | text |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Content | text |
Submitted by | object |
ID | text |
Name | text |
Email ID | text |
Submitted on | object |
Display value | text |
Value | date |
Resolution attachments | array |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Task completed count | number |
Task total count | number |
Dependency count | number |
Note count | number |
Link request count | number |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
Task IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
User IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Email ID | text |
Purchase approver | boolean |
Attachments | array |
Ci people fields | object |
Org roles | array |
Description | text |
Is vipuser | boolean |
Reporting to | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Type | text |
Cost per hour | text |
Ci default fields | object |
Udf pickref 1 | object |
Udf pick 165 | text |
Udf sline 164 | text |
Org user status | text |
ID | text |
Department | object |
Site | text |
Name | text |
ID | text |
First name | text |
Profile pic | text |
Service request approver | boolean |
Created time | object |
Display value | text |
Value | date |
Is technician | boolean |
Jobtitle | text |
18other output fields
Input fields
| Field | Type |
|---|---|
Project IDRequired | choice |
Sort Field | text |
Sort Order | choice |
Search Criteria | array |
Limit | number |
Output fields
| Field | Type |
|---|---|
Module | text |
Description | text |
Attached by | object |
Email ID | text |
Phone | text |
Name | text |
Mobile | text |
Profile pic | text |
Is vipuser | boolean |
ID | text |
Department | text |
Content type | text |
Size | object |
Display value | text |
Value | number |
Name | text |
Attached on | object |
Display value | text |
Value | date |
Content URL | text |
ID | text |
Input fields
| Field | Type |
|---|---|
Project IDRequired | choice |
Sort Field | text |
Sort Order | choice |
Search Criteria | array |
Limit | number |
Output fields
| Field | Type |
|---|---|
Associated entity | text |
ID | text |
Title | text |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Sort Field | text |
Sort Order | choice |
Search Criteria | array |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Description | text |
Added by | object |
ID | text |
Name | text |
Show to requester | boolean |
Request | object |
ID | text |
Added time | object |
Value | date |
Display value | text |
Last updated by | object |
ID | text |
Name | text |
Last updated time | object |
Value | date |
Display value | text |
Input fields
| Field | Type |
|---|---|
Sort Field | text |
Sort Order | choice |
Search Criteria | array |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Subject | text |
Short description | text |
Created time | object |
Value | date |
Display value | text |
Created by | object |
ID | number |
Email ID | text |
Name | text |
Due by time | object |
Value | date |
Display value | date |
Is service request | boolean |
Technician | object |
ID | number |
Name | text |
Requester | object |
Is vipuser | boolean |
ID | number |
Name | text |
Is overdue | boolean |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Sort Field | text |
Sort Order | choice |
Search Criteria | array |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Title | text |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Sort Field | text |
Sort Order | choice |
Search Criteria | array |
Limit | number |
Output fields
| Field | Type |
|---|---|
Module | text |
Description | text |
Attached by | object |
Email ID | text |
Phone | text |
Name | text |
Mobile | text |
Profile pic | text |
Is vipuser | boolean |
ID | text |
Department | text |
Content type | text |
Size | object |
Display value | text |
Value | number |
Name | text |
Attached on | object |
Display value | text |
Value | date |
Content URL | text |
ID | text |
Input fields
| Field | Type |
|---|---|
Sort Fields | array |
Search Criteria | array |
Limit | number |
Output fields
| Field | Type |
|---|---|
Created time | object |
Display value | text |
Value | date |
Additional cost | text |
ID | text |
Created date | object |
Display value | text |
Value | date |
Status | object |
Color | text |
Name | text |
ID | text |
Input fields
| Field | Type |
|---|---|
Sort Field | text |
Sort Order | choice |
Fields Required | array |
Search Criteria | array |
Limit | number |
Output fields
| Field | Type |
|---|---|
Email ID | text |
Is technician | boolean |
Jobtitle | text |
Ci people fields | object |
Mobile | text |
Project roles | object |
Name | text |
ID | text |
Last name | text |
Is vipuser | boolean |
Middle name | text |
Type | text |
Citype | object |
Name | text |
ID | number |
Ciid | text |
Ci default fields | object |
Udf pickref 1 | object |
Udf pick 165 | text |
Udf sline 164 | text |
Login name | text |
Phone | text |
Employee ID | text |
Name | text |
Ci user fields | object |
Udf pickref 160 | text |
Udf pickref 161 | object |
Udf sline 158 | text |
Udf pickref 159 | object |
Udf pick 163 | text |
Udf sline 162 | text |
ID | text |
Department | object |
Site | text |
Name | text |
ID | text |
1other output field
Actions
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Tags | array |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Content | text |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Group | object |
Name | text |
Technician | object |
Name | text |
Input fields
| Field | Type |
|---|---|
Task IDRequired | choice |
Owner | object |
Name | text |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Owner | object |
ID | number |
Name | text |
Group | object |
ID | text |
Name | text |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
Project IDRequired | choice |
Owner | object |
ID | number |
Name | text |
Group | object |
ID | text |
Name | text |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Projects | array |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Requester Acknowledge Resolution | boolean |
Requester Acknowledge Comments | text |
Closure Comments | text |
Closure Code | object |
Name | text |
Input fields
| Field | Type |
|---|---|
Task IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
Project IDRequired | choice |
TitleRequired | text |
Description | text |
Percentage Completion | number |
Email Before | number |
Additional Cost | number |
Actual End Time | date |
Actual Start Time | date |
Group | object |
ID | number |
Marked Owner | object |
ID | choice |
Priority | object |
ID | number |
Name | text |
Scheduled End Time | date |
Estimated Effort | object |
Hours | number |
Minutes | number |
Days | number |
Type | object |
Name | text |
Scheduled Start Time | date |
Status | object |
ID | text |
Name | text |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
SubjectRequired | text |
Description | text |
Requester | object |
Requester ID | number |
Requester Name | text |
Impact Details | text |
Resolution | object |
Resolution Content | text |
Status | object |
Status Name | text |
Output fields
| Field | Type |
|---|---|
Is first response overdue | boolean |
Impact details | text |
Impact | object |
ID | text |
Name | text |
Urgency | object |
ID | text |
Name | text |
Level | object |
ID | text |
Name | text |
Description | text |
Priority | object |
ID | text |
Color | text |
Name | text |
Sla | text |
Template | object |
ID | text |
Name | text |
Created by | object |
ID | text |
Name | text |
Email ID | text |
Requester | object |
ID | text |
Name | text |
Email ID | text |
First response due by time | text |
Service category | object |
ID | text |
Name | text |
Is reopened | boolean |
Status | object |
ID | text |
Color | text |
Name | text |
Approval status | text |
Email cc | array |
Due by time | text |
Closure info | object |
Closure code | object |
Requester ack comments | text |
Closure comments | text |
Requester ack resolution | boolean |
Is trashed | boolean |
30other output fields
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
DescriptionRequired | text |
Show to RequesterRequired | boolean |
Mark First ResponseRequired | boolean |
Add to Linked RequestsRequired | boolean |
Output fields
| Field | Type |
|---|---|
ID | text |
Description | text |
Added by | object |
ID | text |
Name | text |
Show to requester | boolean |
Request | object |
ID | text |
Added time | object |
Value | date |
Display value | text |
Last updated by | object |
ID | text |
Name | text |
Last updated time | object |
Value | date |
Display value | text |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
TitleRequired | text |
Description | text |
Percentage Completion | number |
Email Before | number |
Additional Cost | number |
Actual End Time | date |
Actual Start Time | date |
Group | object |
ID | number |
Owner | object |
ID | choice |
Priority | object |
ID | number |
Name | text |
Scheduled End Time | date |
Estimated Effort | object |
Hours | number |
Minutes | number |
Days | number |
Type | object |
Name | text |
Scheduled Start Time | date |
Status | object |
ID | text |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
TitleRequired | text |
Description | text |
Percentage Completion | number |
Email Before | number |
Additional Cost | number |
Actual End Time | date |
Actual Start Time | date |
Owner | object |
ID | choice |
Priority | object |
ID | number |
Name | text |
Scheduled End Time | date |
Estimated Effort | object |
Hours | number |
Minutes | number |
Days | number |
Scheduled Start Time | date |
Status | object |
ID | text |
Name | text |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
First NameRequired | text |
Last NameRequired | text |
VIP User | boolean |
Employee ID | text |
Department | object |
ID | number |
Mobile | text |
Description | text |
SMS Mail ID | |
Job Title | text |
Phone | text |
Email ID | |
Secondary Email IDs | array |
Secondary Email | |
Cost Per Hour | number |
Service Request Approver | boolean |
Purchase Approver | boolean |
Purchase Approval Limit | number |
Project Roles | object |
ID | number |
Reporting To | object |
ID | number |
Requester Allowed To View | boolean |
Login Name | text |
5other input fields
Output fields
| Field | Type |
|---|---|
Email ID | text |
Purchase approver | boolean |
Attachments | array |
Ci people fields | object |
Org roles | array |
Description | text |
Is vipuser | boolean |
Reporting to | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Type | text |
Cost per hour | text |
Ci default fields | object |
Udf pickref 1 | object |
Udf pick 165 | text |
Udf sline 164 | text |
Org user status | text |
ID | text |
Department | object |
Site | text |
Name | text |
ID | text |
First name | text |
Profile pic | text |
Service request approver | boolean |
Created time | object |
Display value | text |
Value | date |
Is technician | boolean |
Jobtitle | text |
18other output fields
Input fields
| Field | Type |
|---|---|
Project IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Project IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Attachment IDRequired | text |
Input fields
| Field | Type |
|---|---|
Task IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Task IDRequired | choice |
Input fields
| Field | Type |
|---|---|
User IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Project IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Attachment IDRequired | text |
Input fields
| Field | Type |
|---|---|
Task IDRequired | choice |
Input fields
| Field | Type |
|---|---|
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
Output fields
| Field | Type |
|---|---|
Body | text |
Headers | object |
Status code | number |
Input fields
| Field | Type |
|---|---|
Task IDRequired | choice |
Marked Owner | object |
Name | text |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Merge Requests | array |
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Task IDRequired | choice |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
Project IDRequired | choice |
Title | text |
Description | text |
Percentage Completion | number |
Email Before | number |
Additional Cost | number |
Actual End Time | date |
Actual Start Time | date |
Group | object |
ID | number |
Marked Owner | object |
ID | choice |
Priority | object |
ID | number |
Name | text |
Scheduled End Time | date |
Estimated Effort | object |
Hours | number |
Minutes | number |
Days | number |
Type | object |
Name | text |
Scheduled Start Time | date |
Status | object |
ID | text |
Name | text |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Subject | text |
Description | text |
Requester | object |
Requester ID | number |
Requester Name | text |
Impact Details | text |
Resolution | object |
Resolution Content | text |
Status | object |
Status Name | text |
Output fields
| Field | Type |
|---|---|
Is first response overdue | boolean |
Impact details | text |
Impact | object |
ID | text |
Name | text |
Urgency | object |
ID | text |
Name | text |
Level | object |
ID | text |
Name | text |
Description | text |
Priority | object |
ID | text |
Color | text |
Name | text |
Sla | text |
Template | object |
ID | text |
Name | text |
Created by | object |
ID | text |
Name | text |
Email ID | text |
Requester | object |
ID | text |
Name | text |
Email ID | text |
First response due by time | text |
Service category | object |
ID | text |
Name | text |
Is reopened | boolean |
Status | object |
ID | text |
Color | text |
Name | text |
Approval status | text |
Email cc | array |
Due by time | text |
Closure info | object |
Closure code | object |
Requester ack comments | text |
Closure comments | text |
Requester ack resolution | boolean |
Is trashed | boolean |
30other output fields
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Description | text |
Show to Requester | boolean |
Output fields
| Field | Type |
|---|---|
Is first response overdue | boolean |
Impact details | text |
Impact | object |
ID | text |
Name | text |
Urgency | object |
ID | text |
Name | text |
Level | object |
ID | text |
Name | text |
Description | text |
Priority | object |
ID | text |
Color | text |
Name | text |
Sla | text |
Template | object |
ID | text |
Name | text |
Created by | object |
ID | text |
Name | text |
Email ID | text |
Requester | object |
ID | text |
Name | text |
Email ID | text |
First response due by time | text |
Service category | object |
ID | text |
Name | text |
Is reopened | boolean |
Status | object |
ID | text |
Color | text |
Name | text |
Approval status | text |
Email cc | array |
Due by time | text |
Closure info | object |
Closure code | object |
Requester ack comments | text |
Closure comments | text |
Requester ack resolution | boolean |
Is trashed | boolean |
30other output fields
Input fields
| Field | Type |
|---|---|
Request IDRequired | choice |
Title | text |
Description | text |
Percentage Completion | number |
Email Before | number |
Additional Cost | number |
Actual End Time | date |
Actual Start Time | date |
Group | object |
ID | number |
Owner | object |
ID | choice |
Priority | object |
ID | number |
Name | text |
Scheduled End Time | date |
Estimated Effort | object |
Hours | number |
Minutes | number |
Days | number |
Type | object |
Name | text |
Scheduled Start Time | date |
Status | object |
ID | text |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
Task IDRequired | choice |
Title | text |
Description | text |
Percentage Completion | number |
Email Before | number |
Additional Cost | number |
Actual End Time | date |
Actual Start Time | date |
Owner | object |
ID | choice |
Priority | object |
ID | number |
Name | text |
Scheduled End Time | date |
Estimated Effort | object |
Hours | number |
Minutes | number |
Days | number |
Scheduled Start Time | date |
Status | object |
ID | text |
Name | text |
Output fields
| Field | Type |
|---|---|
Template | text |
Request | object |
Subject | text |
ID | text |
Percentage completion | number |
Attachments | array |
Email before | text |
Description | text |
Title | text |
Type | object |
Color | text |
Name | text |
ID | text |
Overdue | boolean |
Additional cost | text |
Actual end time | object |
Display value | text |
Value | date |
ID | text |
Actual start time | object |
Display value | text |
Value | date |
Group | object |
Site | text |
Name | text |
ID | text |
Owner | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Created time | object |
Display value | text |
Value | date |
Associated entity | text |
Index | text |
Priority | object |
Color | text |
Name | text |
ID | text |
Created by | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
7other output fields
Input fields
| Field | Type |
|---|---|
User IDRequired | choice |
First Name | text |
Last Name | text |
VIP User | boolean |
Employee ID | text |
Department | object |
ID | number |
Mobile | text |
Description | text |
SMS Mail ID | |
Job Title | text |
Phone | text |
Email ID | |
Secondary Email IDs | array |
Secondary Email | |
Cost Per Hour | number |
Service Request Approver | boolean |
Purchase Approver | boolean |
Purchase Approval Limit | number |
Project Roles | object |
ID | number |
Reporting To | object |
ID | number |
Requester Allowed To View | boolean |
6other input fields
Output fields
| Field | Type |
|---|---|
Email ID | text |
Purchase approver | boolean |
Attachments | array |
Ci people fields | object |
Org roles | array |
Description | text |
Is vipuser | boolean |
Reporting to | object |
Email ID | text |
Name | text |
Is vipuser | boolean |
ID | text |
Department | text |
Type | text |
Cost per hour | text |
Ci default fields | object |
Udf pickref 1 | object |
Udf pick 165 | text |
Udf sline 164 | text |
Org user status | text |
ID | text |
Department | object |
Site | text |
Name | text |
ID | text |
First name | text |
Profile pic | text |
Service request approver | boolean |
Created time | object |
Display value | text |
Value | date |
Is technician | boolean |
Jobtitle | text |
18other output fields