About this integration
Customer support help desk for tickets, live chat, billing, and call-center workflows.
There are 5 triggers, 11 search modules and 22 actions available. The integration connects via basic authentication.
How to connect
The credential form asks for API Token.
Prefer the interactive builder form? Open it on the app page.
Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.
Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.
Connecting Movidesk to WEXTL®
| Field | Type | Help |
|---|---|---|
API TokenRequired | password | To obtain your API token, go to Configurations > Parameters. In the Environment tab, find the API section where you will see the API token. |
Use it in workflow automation
Start with Watch Billing Agreements, then add Add File Attachment to a Ticket.
The canvas below runs Watch Billing Agreements into Add File Attachment to a Ticket — watch the video, then drop a node onto the canvas.
Select the Watch Persons trigger and the workflow fires automatically when the event occurs — no polling required.
Then add Associate a Person with an Organization as the next node. Branch, filter, or hand off to other integrations from there.
The integration includes 27 ready-made modules for support work — each run logs its inputs and outputs for debugging.
Movidesk workflow on the canvas: Watch Persons then Associate a Person with an Organization
Triggers, searches and actions
Open any Movidesk trigger, search, or action to see its inputs and outputs — 5 triggers, 11 searchs, 22 actions.
Triggers
Use one of 5 triggers to kick off a workflow as soon as an event occurs in the app.
- Watch Billing Agreements
- Watch Persons
- Watch Services
- Watch Survey Responses
- Watch Tickets
Searches
This integration includes 11 search modules for looking data up mid-run.
- Get a Billing Agreement
- Get a Person
- Get a Service
- Get a Ticket
- List Billing Agreement Balances
6more searches
Actions
Take action during a run with 22 available modules that write data back into the app.
- Add File Attachment to a Ticket
- Associate a Person with an Organization
- Create a Billing Agreement
- Create an Abandoned Call Notification
- Create a Person
17more actions
Explore the fields available for each Movidesk trigger, search, and action.
Triggers
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Is active | boolean |
Renewal day | number |
Contracted hours | number |
Accumulate unused hours | boolean |
Consumption deadline | number |
Differentiate hours franchise | boolean |
Differentiate hours consumption | boolean |
Base amount | number |
Email subject | text |
Email description | text |
Email account | text |
Email send day | number |
Email destinations | array |
Created on | text |
Disabled date | text |
Type activities | array |
Time type consumption | array |
Clients | array |
Output fields
| Field | Type |
|---|---|
ID | text |
Code reference additional | text |
Is active | boolean |
Person type | number |
Profile type | number |
Access profile | text |
Business name | text |
Corporate name | text |
Cpf cnpj | text |
User name | text |
Password | text |
Role | text |
Boss ID | text |
Boss name | text |
Classification | text |
Culture ID | text |
Time zone ID | text |
Created date | date |
Created by | text |
Changed date | date |
10other output fields
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Parent service ID | number |
Service for ticket type | number |
Is visible | number |
Allow selection | number |
Allow finish ticket | boolean |
Is active | boolean |
Automation macro | text |
Default category | text |
Default urgency | text |
Allow all categories | boolean |
Categories | array |
Output fields
| Field | Type |
|---|---|
ID | text |
Question ID | text |
Type | number |
Client ID | text |
Ticket ID | number |
Response date | date |
Commentary | text |
Value | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | number |
Subject | text |
Category | text |
Urgency | text |
Status | text |
Base status | text |
Justification | text |
Origin | number |
Created date | date |
Is deleted | boolean |
Origin email account | text |
Owner | object |
ID | text |
Person type | number |
Profile type | number |
Business name | text |
Email | text |
Phone | text |
Owner team | text |
Created by | object |
ID | text |
Person type | number |
Profile type | number |
Business name | text |
Email | text |
Phone | text |
Service full | array |
Service first level ID | number |
Service first level | text |
Service second level | text |
Service third level | text |
43other output fields
Searches
Input fields
| Field | Type |
|---|---|
Billing Agreement NameRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Is active | boolean |
Renewal day | number |
Contracted hours | number |
Accumulate unused hours | boolean |
Consumption deadline | number |
Differentiate hours franchise | boolean |
Differentiate hours consumption | boolean |
Base amount | number |
Email subject | text |
Email description | text |
Email account | text |
Email send day | number |
Email destinations | array |
Created on | text |
Disabled date | text |
Type activities | array |
Time type consumption | array |
Clients | array |
Input fields
| Field | Type |
|---|---|
Person IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Code reference additional | text |
Is active | boolean |
Person type | number |
Profile type | number |
Access profile | text |
Business name | text |
Corporate name | text |
Cpf cnpj | text |
User name | text |
Password | text |
Role | text |
Boss ID | text |
Boss name | text |
Classification | text |
Culture ID | text |
Time zone ID | text |
Created date | date |
Created by | text |
Changed date | date |
10other output fields
Input fields
| Field | Type |
|---|---|
Service IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Parent service ID | number |
Service for ticket type | number |
Is visible | number |
Allow selection | number |
Allow finish ticket | boolean |
Is active | boolean |
Automation macro | text |
Default category | text |
Default urgency | text |
Allow all categories | boolean |
Categories | array |
Input fields
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | number |
Subject | text |
Category | text |
Urgency | text |
Status | text |
Base status | text |
Justification | text |
Origin | number |
Created date | date |
Is deleted | boolean |
Origin email account | text |
Owner | object |
ID | text |
Person type | number |
Profile type | number |
Business name | text |
Email | text |
Phone | text |
Owner team | text |
Created by | object |
ID | text |
Person type | number |
Profile type | number |
Business name | text |
Email | text |
Phone | text |
Service full | array |
Service first level ID | number |
Service first level | text |
Service second level | text |
Service third level | text |
43other output fields
Input fields
| Field | Type |
|---|---|
Billing Agreement NameRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Base amount | number |
Exceeded hour amount | number |
Working time agreement ID | number |
Renewal day | number |
Contracted hours | number |
Differentiate hours franchise | boolean |
Differentiate hours consumption | boolean |
Period | date |
Consumed hours | number |
Discount | text |
Discount type | text |
Time appointments | array |
Type activities | array |
Expenses | array |
Clients | array |
Input fields
| Field | Type |
|---|---|
Expand | text |
Filter | text |
Order By | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Is active | boolean |
Renewal day | number |
Contracted hours | number |
Accumulate unused hours | boolean |
Consumption deadline | number |
Differentiate hours franchise | boolean |
Differentiate hours consumption | boolean |
Base amount | number |
Email subject | text |
Email description | text |
Email account | text |
Email send day | number |
Email destinations | array |
Created on | text |
Disabled date | text |
Type activities | array |
Time type consumption | array |
Clients | array |
Input fields
| Field | Type |
|---|---|
Expand | text |
Filter | text |
Order By | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Code reference additional | text |
Is active | boolean |
Person type | number |
Profile type | number |
Access profile | text |
Business name | text |
Corporate name | text |
Cpf cnpj | text |
User name | text |
Password | text |
Role | text |
Boss ID | text |
Boss name | text |
Classification | text |
Culture ID | text |
Time zone ID | text |
Created date | date |
Created by | text |
Changed date | date |
10other output fields
Input fields
| Field | Type |
|---|---|
Filter | text |
Order By | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Parent service ID | number |
Service for ticket type | number |
Is visible | number |
Allow selection | number |
Allow finish ticket | boolean |
Is active | boolean |
Automation macro | text |
Default category | text |
Default urgency | text |
Allow all categories | boolean |
Categories | array |
Input fields
| Field | Type |
|---|---|
Question Type | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Languages | array |
Is active | boolean |
Type | number |
Input fields
| Field | Type |
|---|---|
Type | choice |
Client ID | text |
Ticket ID | choice |
Response Date Greater Than | date |
Response Date Less Than | date |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Question ID | text |
Type | number |
Client ID | text |
Ticket ID | number |
Response date | date |
Commentary | text |
Value | number |
Input fields
| Field | Type |
|---|---|
Expand | text |
Filter | text |
Order By | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | number |
Subject | text |
Category | text |
Urgency | text |
Status | text |
Base status | text |
Justification | text |
Origin | number |
Created date | date |
Is deleted | boolean |
Origin email account | text |
Owner | object |
ID | text |
Person type | number |
Profile type | number |
Business name | text |
Email | text |
Phone | text |
Owner team | text |
Created by | object |
ID | text |
Person type | number |
Profile type | number |
Business name | text |
Email | text |
Phone | text |
Service full | array |
Service first level ID | number |
Service first level | text |
Service second level | text |
Service third level | text |
43other output fields
Actions
Input fields
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Action IDRequired | number |
File AttachmentsRequired | text |
Output fields
| Field | Type |
|---|---|
File name | text |
Path | text |
Error | text |
Input fields
| Field | Type |
|---|---|
Person IDRequired | choice |
Is Active | boolean |
Person Type | choice |
Profile Type | choice |
Username | text |
Password | text |
Code Reference Additional | text |
Access Profile | text |
Corporate Name | text |
Business Name | text |
Role | text |
Boss ID | text |
Classification | text |
Culture ID | text |
Time Zone ID | text |
Authenticate On | text |
Observations | text |
Addresses | array |
Contacts | array |
Emails | array |
3other input fields
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Renewal DayRequired | number |
Type ActivitiesRequired | array |
ClientsRequired | array |
Email Subject | text |
Email Description | text |
Email Account | text |
Email Send Day | number |
Email Destinations | array |
Is Active | boolean |
Differentiate Hours Franchise | boolean |
Differentiate Hours Consumption | boolean |
Accumulate Unused Hours | boolean |
Contracted Hours | number |
Consumption Deadline | number |
Base Amount | number |
Time Type Consumption | array |
Output fields
| Field | Type |
|---|---|
ID | number |
Name | text |
Is active | boolean |
Renewal day | number |
Contracted hours | number |
Accumulate unused hours | boolean |
Consumption deadline | number |
Differentiate hours franchise | boolean |
Differentiate hours consumption | boolean |
Base amount | number |
Email subject | text |
Email description | text |
Email account | text |
Email send day | number |
Email destinations | array |
Created on | text |
Disabled date | text |
Type activities | array |
Time type consumption | array |
Clients | array |
Input fields
| Field | Type |
|---|---|
IDRequired | text |
Canceled DateRequired | date |
Input fields
| Field | Type |
|---|---|
Is ActiveRequired | boolean |
Person TypeRequired | choice |
Profile TypeRequired | choice |
UsernameRequired | text |
PasswordRequired | text |
Code Reference Additional | text |
ID | text |
Access Profile | text |
Corporate Name | text |
Business Name | text |
Role | text |
Boss ID | text |
Classification | text |
Culture ID | text |
Time Zone ID | text |
Authenticate On | text |
Observations | text |
Addresses | array |
Contacts | array |
Emails | array |
3other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Code reference additional | text |
Is active | boolean |
Person type | number |
Profile type | number |
Access profile | text |
Business name | text |
Corporate name | text |
Cpf cnpj | text |
User name | text |
Password | text |
Role | text |
Boss ID | text |
Boss name | text |
Classification | text |
Culture ID | text |
Time zone ID | text |
Created date | date |
Created by | text |
Changed date | date |
10other output fields
Input fields
| Field | Type |
|---|---|
Service NameRequired | text |
Service For Ticket TypeRequired | choice |
Is VisibleRequired | choice |
Allow SelectionRequired | choice |
Allow Finish TicketRequired | boolean |
Is ActiveRequired | boolean |
Allow All CategoriesRequired | boolean |
Categories | array |
Category | text |
Service Description | text |
Parent Service ID | choice |
Automation Macro | text |
Default Category | text |
Default Urgency | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Input fields
| Field | Type |
|---|---|
Ticket TypeRequired | choice |
Ticket Subject | text |
Ticket Category | text |
Ticket Priority | text |
Ticket Status | text |
Ticket Status Reason | text |
Assigned Agent | object |
Person ID | choice |
Assigned Agent's Team | text |
Ticket Creator | object |
Person ID | choice |
Service ID | choice |
CC Email Addresses | text |
Requesters | array |
Ticket Notes | array |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | number |
Subject | text |
Category | text |
Urgency | text |
Status | text |
Base status | text |
Justification | text |
Origin | number |
Created date | date |
Is deleted | boolean |
Origin email account | text |
Owner | object |
ID | text |
Person type | number |
Profile type | number |
Business name | text |
Email | text |
Phone | text |
Owner team | text |
Created by | object |
ID | text |
Person type | number |
Profile type | number |
Business name | text |
Email | text |
Phone | text |
Service full | array |
Service first level ID | number |
Service first level | text |
Service second level | text |
Service third level | text |
43other output fields
Input fields
| Field | Type |
|---|---|
Billing Agreement NameRequired | choice |
Input fields
| Field | Type |
|---|---|
Person IDRequired | choice |
Input fields
| Field | Type |
|---|---|
Service IDRequired | choice |
Input fields
| Field | Type |
|---|---|
URLRequired | text |
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
Output fields
| Field | Type |
|---|---|
Body | text |
Headers | object |
Status code | number |
Input fields
| Field | Type |
|---|---|
Queue IDRequired | number |
Client NumberRequired | text |
Call IDRequired | text |
Branch LineRequired | text |
Call Date | date |
Canceled Date | date |
Input fields
| Field | Type |
|---|---|
Call IDRequired | text |
LinkRequired | url |
Completed DateRequired | date |
Input fields
| Field | Type |
|---|---|
IDRequired | text |
LinkRequired | url |
Completed DateRequired | date |
Input fields
| Field | Type |
|---|---|
Queue IDRequired | number |
Client NumberRequired | text |
Call IDRequired | text |
Branch LineRequired | text |
Call Date | date |
Transfer Date | date |
Input fields
| Field | Type |
|---|---|
IDRequired | text |
Branch LineRequired | text |
Transfer DateRequired | date |
Input fields
| Field | Type |
|---|---|
IDRequired | text |
LinkRequired | url |
Completed DateRequired | date |
Input fields
| Field | Type |
|---|---|
Billing Agreement NameRequired | choice |
Renewal Day | number |
Type Activities | array |
Clients | array |
Email Subject | text |
Email Description | text |
Email Account | text |
Email Send Day | number |
Email Destinations | array |
Is Active | boolean |
Differentiate Hours Franchise | boolean |
Differentiate Hours Consumption | boolean |
Accumulate Unused Hours | boolean |
Contracted Hours | number |
Consumption Deadline | number |
Base Amount | number |
Time Type Consumption | array |
Input fields
| Field | Type |
|---|---|
Person IDRequired | choice |
Is Active | boolean |
Person Type | choice |
Profile Type | choice |
Username | text |
Password | text |
Code Reference Additional | text |
Access Profile | text |
Corporate Name | text |
Business Name | text |
Role | text |
Boss ID | text |
Classification | text |
Culture ID | text |
Time Zone ID | text |
Authenticate On | text |
Observations | text |
Addresses | array |
Contacts | array |
Emails | array |
3other input fields
Input fields
| Field | Type |
|---|---|
Service IDRequired | choice |
Service Name | text |
Service For Ticket Type | choice |
Is Visible | choice |
Allow Selection | choice |
Allow Finish Ticket | boolean |
Is Active | boolean |
Allow All Categories | boolean |
Categories | array |
Category | text |
Service Description | text |
Parent Service ID | choice |
Automation Macro | text |
Default Category | text |
Default Urgency | text |
Input fields
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Ticket Type | choice |
Ticket Subject | text |
Ticket Category | text |
Ticket Priority | text |
Ticket Status | text |
Ticket Status Reason | text |
Assigned Agent | object |
Person ID | choice |
Assigned Agent's Team | text |
Ticket Creator | object |
Person ID | choice |
Service ID | choice |
CC Email Addresses | text |
Requesters | array |
Ticket Notes | array |
Input fields
| Field | Type |
|---|---|
Queue IDRequired | number |
Client NumberRequired | text |
IDRequired | text |
Call DateRequired | date |