Requirements
Movidesk requires an active account and an API access token from your account settings to connect — both are set up on its own site.[3]
Get your Movidesk credentials
- API TokenpasswordRequired
To obtain your API token, go to Configurations > Parameters. In the Environment tab, find the API section where you will see the API token.
[1]
Connect Movidesk in WEXTL
- Log in to your WEXTL account, add the Movidesk node module to your workflow, and click Create new credential.
- Optional: In the Credential name field, enter a name for the credential.
- Enter the authentication credentials you copied from your Movidesk account, or follow the on-screen instructions to create the credential.
- If prompted, authenticate your account and confirm access.
- If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Notes
Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →
Movidesk node modules
The list below is a reference of every Movidesk node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.
Browse every Movidesk node module below — each one opens to show its input parameters, outputs, and connection requirements.
Watch Billing AgreementsTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Is active | boolean |
| Renewal day | number |
| Contracted hours | number |
| Accumulate unused hours | boolean |
| Consumption deadline | number |
| Differentiate hours franchise | boolean |
| Differentiate hours consumption | boolean |
| Base amount | number |
| Email subject | text |
| Email description | text |
| Email account | text |
| Email send day | number |
| Email destinations | array |
| Created on | text |
| Disabled date | text |
| Type activities | array |
| Time type consumption | array |
| Clients | array |
Watch PersonsTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | text |
| Code reference additional | text |
| Is active | boolean |
| Person type | number |
| Profile type | number |
| Access profile | text |
| Business name | text |
| Corporate name | text |
| Cpf cnpj | text |
| User name | text |
| Password | text |
| Role | text |
| Boss ID | text |
| Boss name | text |
| Classification | text |
| Culture ID | text |
| Time zone ID | text |
| Created date | date |
| Created by | text |
| Changed date | date |
10other output fields
Watch ServicesTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Description | text |
| Parent service ID | number |
| Service for ticket type | number |
| Is visible | number |
| Allow selection | number |
| Allow finish ticket | boolean |
| Is active | boolean |
| Automation macro | text |
| Default category | text |
| Default urgency | text |
| Allow all categories | boolean |
| Categories | array |
Watch Survey ResponsesTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | text |
| Question ID | text |
| Type | number |
| Client ID | text |
| Ticket ID | number |
| Response date | date |
| Commentary | text |
| Value | number |
Watch TicketsTrigger
Output fields[3]
| Field | Type |
|---|---|
| ID | text |
| Type | number |
| Subject | text |
| Category | text |
| Urgency | text |
| Status | text |
| Base status | text |
| Justification | text |
| Origin | number |
| Created date | date |
| Is deleted | boolean |
| Origin email account | text |
| Owner | object |
| ID | text |
| Person type | number |
| Profile type | number |
| Business name | text |
| text | |
| Phone | text |
| Owner team | text |
| Created by | object |
| ID | text |
| Person type | number |
| Profile type | number |
| Business name | text |
| text | |
| Phone | text |
| Service full | array |
| Service first level ID | number |
| Service first level | text |
| Service second level | text |
| Service third level | text |
43other output fields
Get a Billing AgreementAction
Input fields[3]
| Field | Type |
|---|---|
Billing Agreement NameRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Is active | boolean |
| Renewal day | number |
| Contracted hours | number |
| Accumulate unused hours | boolean |
| Consumption deadline | number |
| Differentiate hours franchise | boolean |
| Differentiate hours consumption | boolean |
| Base amount | number |
| Email subject | text |
| Email description | text |
| Email account | text |
| Email send day | number |
| Email destinations | array |
| Created on | text |
| Disabled date | text |
| Type activities | array |
| Time type consumption | array |
| Clients | array |
Get a PersonAction
Input fields[3]
| Field | Type |
|---|---|
Person IDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| ID | text |
| Code reference additional | text |
| Is active | boolean |
| Person type | number |
| Profile type | number |
| Access profile | text |
| Business name | text |
| Corporate name | text |
| Cpf cnpj | text |
| User name | text |
| Password | text |
| Role | text |
| Boss ID | text |
| Boss name | text |
| Classification | text |
| Culture ID | text |
| Time zone ID | text |
| Created date | date |
| Created by | text |
| Changed date | date |
10other output fields
Get a ServiceAction
Input fields[3]
| Field | Type |
|---|---|
Service IDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Description | text |
| Parent service ID | number |
| Service for ticket type | number |
| Is visible | number |
| Allow selection | number |
| Allow finish ticket | boolean |
| Is active | boolean |
| Automation macro | text |
| Default category | text |
| Default urgency | text |
| Allow all categories | boolean |
| Categories | array |
Get a TicketAction
Input fields[3]
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| ID | text |
| Type | number |
| Subject | text |
| Category | text |
| Urgency | text |
| Status | text |
| Base status | text |
| Justification | text |
| Origin | number |
| Created date | date |
| Is deleted | boolean |
| Origin email account | text |
| Owner | object |
| ID | text |
| Person type | number |
| Profile type | number |
| Business name | text |
| text | |
| Phone | text |
| Owner team | text |
| Created by | object |
| ID | text |
| Person type | number |
| Profile type | number |
| Business name | text |
| text | |
| Phone | text |
| Service full | array |
| Service first level ID | number |
| Service first level | text |
| Service second level | text |
| Service third level | text |
43other output fields
List Billing Agreement BalancesSearch
Input fields[3]
| Field | Type |
|---|---|
Billing Agreement NameRequired | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Base amount | number |
| Exceeded hour amount | number |
| Working time agreement ID | number |
| Renewal day | number |
| Contracted hours | number |
| Differentiate hours franchise | boolean |
| Differentiate hours consumption | boolean |
| Period | date |
| Consumed hours | number |
| Discount | text |
| Discount type | text |
| Time appointments | array |
| Type activities | array |
| Expenses | array |
| Clients | array |
List Billing AgreementsSearch
Input fields[3]
| Field | Type |
|---|---|
| Expand | text |
| Filter | text |
| Order By | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Is active | boolean |
| Renewal day | number |
| Contracted hours | number |
| Accumulate unused hours | boolean |
| Consumption deadline | number |
| Differentiate hours franchise | boolean |
| Differentiate hours consumption | boolean |
| Base amount | number |
| Email subject | text |
| Email description | text |
| Email account | text |
| Email send day | number |
| Email destinations | array |
| Created on | text |
| Disabled date | text |
| Type activities | array |
| Time type consumption | array |
| Clients | array |
List PersonsSearch
Input fields[3]
| Field | Type |
|---|---|
| Expand | text |
| Filter | text |
| Order By | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | text |
| Code reference additional | text |
| Is active | boolean |
| Person type | number |
| Profile type | number |
| Access profile | text |
| Business name | text |
| Corporate name | text |
| Cpf cnpj | text |
| User name | text |
| Password | text |
| Role | text |
| Boss ID | text |
| Boss name | text |
| Classification | text |
| Culture ID | text |
| Time zone ID | text |
| Created date | date |
| Created by | text |
| Changed date | date |
10other output fields
List ServicesSearch
Input fields[3]
| Field | Type |
|---|---|
| Filter | text |
| Order By | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Description | text |
| Parent service ID | number |
| Service for ticket type | number |
| Is visible | number |
| Allow selection | number |
| Allow finish ticket | boolean |
| Is active | boolean |
| Automation macro | text |
| Default category | text |
| Default urgency | text |
| Allow all categories | boolean |
| Categories | array |
List Survey QuestionsSearch
List Survey ResponsesSearch
List TicketsSearch
Input fields[3]
| Field | Type |
|---|---|
| Expand | text |
| Filter | text |
| Order By | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | text |
| Type | number |
| Subject | text |
| Category | text |
| Urgency | text |
| Status | text |
| Base status | text |
| Justification | text |
| Origin | number |
| Created date | date |
| Is deleted | boolean |
| Origin email account | text |
| Owner | object |
| ID | text |
| Person type | number |
| Profile type | number |
| Business name | text |
| text | |
| Phone | text |
| Owner team | text |
| Created by | object |
| ID | text |
| Person type | number |
| Profile type | number |
| Business name | text |
| text | |
| Phone | text |
| Service full | array |
| Service first level ID | number |
| Service first level | text |
| Service second level | text |
| Service third level | text |
43other output fields
Add File Attachment to a TicketAction
Associate a Person with an OrganizationAction
Input fields[3]
| Field | Type |
|---|---|
Person IDRequired | choice |
| Is Active | boolean |
| Person Type | choice |
| Profile Type | choice |
| Username | text |
| Password | text |
| Code Reference Additional | text |
| Access Profile | text |
| Corporate Name | text |
| Business Name | text |
| Role | text |
| Boss ID | text |
| Classification | text |
| Culture ID | text |
| Time Zone ID | text |
| Authenticate On | text |
| Observations | text |
| Addresses | array |
| Contacts | array |
| Emails | array |
3other input fields
Create a Billing AgreementAction
Input fields[3]
| Field | Type |
|---|---|
NameRequired | text |
Renewal DayRequired | number |
Type ActivitiesRequired | array |
ClientsRequired | array |
| Email Subject | text |
| Email Description | text |
| Email Account | text |
| Email Send Day | number |
| Email Destinations | array |
| Is Active | boolean |
| Differentiate Hours Franchise | boolean |
| Differentiate Hours Consumption | boolean |
| Accumulate Unused Hours | boolean |
| Contracted Hours | number |
| Consumption Deadline | number |
| Base Amount | number |
| Time Type Consumption | array |
Output fields[3]
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Is active | boolean |
| Renewal day | number |
| Contracted hours | number |
| Accumulate unused hours | boolean |
| Consumption deadline | number |
| Differentiate hours franchise | boolean |
| Differentiate hours consumption | boolean |
| Base amount | number |
| Email subject | text |
| Email description | text |
| Email account | text |
| Email send day | number |
| Email destinations | array |
| Created on | text |
| Disabled date | text |
| Type activities | array |
| Time type consumption | array |
| Clients | array |
Create a PersonAction
Input fields[3]
| Field | Type |
|---|---|
Is ActiveRequired | boolean |
Person TypeRequired | choice |
Profile TypeRequired | choice |
UsernameRequired | text |
PasswordRequired | text |
| Code Reference Additional | text |
| ID | text |
| Access Profile | text |
| Corporate Name | text |
| Business Name | text |
| Role | text |
| Boss ID | text |
| Classification | text |
| Culture ID | text |
| Time Zone ID | text |
| Authenticate On | text |
| Observations | text |
| Addresses | array |
| Contacts | array |
| Emails | array |
3other input fields
Output fields[3]
| Field | Type |
|---|---|
| ID | text |
| Code reference additional | text |
| Is active | boolean |
| Person type | number |
| Profile type | number |
| Access profile | text |
| Business name | text |
| Corporate name | text |
| Cpf cnpj | text |
| User name | text |
| Password | text |
| Role | text |
| Boss ID | text |
| Boss name | text |
| Classification | text |
| Culture ID | text |
| Time zone ID | text |
| Created date | date |
| Created by | text |
| Changed date | date |
10other output fields
Create a ServiceAction
Input fields[3]
| Field | Type |
|---|---|
Service NameRequired | text |
Service For Ticket TypeRequired | choice |
Is VisibleRequired | choice |
Allow SelectionRequired | choice |
Allow Finish TicketRequired | boolean |
Is ActiveRequired | boolean |
Allow All CategoriesRequired | boolean |
| Categories | array |
| Category | text |
| Service Description | text |
| Parent Service ID | choice |
| Automation Macro | text |
| Default Category | text |
| Default Urgency | text |
Output fields[3]
| Field | Type |
|---|---|
| ID | text |
Create a TicketAction
Input fields[3]
| Field | Type |
|---|---|
Ticket TypeRequired | choice |
| Ticket Subject | text |
| Ticket Category | text |
| Ticket Priority | text |
| Ticket Status | text |
| Ticket Status Reason | text |
| Assigned Agent | object |
| Person ID | choice |
| Assigned Agent's Team | text |
| Ticket Creator | object |
| Person ID | choice |
| Service ID | choice |
| CC Email Addresses | text |
| Requesters | array |
| Ticket Notes | array |
Output fields[3]
| Field | Type |
|---|---|
| ID | text |
| Type | number |
| Subject | text |
| Category | text |
| Urgency | text |
| Status | text |
| Base status | text |
| Justification | text |
| Origin | number |
| Created date | date |
| Is deleted | boolean |
| Origin email account | text |
| Owner | object |
| ID | text |
| Person type | number |
| Profile type | number |
| Business name | text |
| text | |
| Phone | text |
| Owner team | text |
| Created by | object |
| ID | text |
| Person type | number |
| Profile type | number |
| Business name | text |
| text | |
| Phone | text |
| Service full | array |
| Service first level ID | number |
| Service first level | text |
| Service second level | text |
| Service third level | text |
43other output fields
Create an Abandoned Call NotificationAction
Input fields[3]
| Field | Type |
|---|---|
IDRequired | text |
Canceled DateRequired | date |
Delete a Billing AgreementAction
Input fields[3]
| Field | Type |
|---|---|
Billing Agreement NameRequired | choice |
Delete a PersonAction
Input fields[3]
| Field | Type |
|---|---|
Person IDRequired | choice |
Delete a ServiceAction
Input fields[3]
| Field | Type |
|---|---|
Service IDRequired | choice |
Make an API Calluniversal
Notify Abandoned CallAction
Input fields[3]
| Field | Type |
|---|---|
Queue IDRequired | number |
Client NumberRequired | text |
Call IDRequired | text |
Branch LineRequired | text |
| Call Date | date |
| Canceled Date | date |
Notify Call EndAction
Input fields[3]
| Field | Type |
|---|---|
Call IDRequired | text |
LinkRequired | url |
Completed DateRequired | date |
Notify Call EndedAction
Input fields[3]
| Field | Type |
|---|---|
IDRequired | text |
LinkRequired | url |
Completed DateRequired | date |
Notify Call Transfer to AgentAction
Input fields[3]
| Field | Type |
|---|---|
IDRequired | text |
Branch LineRequired | text |
Transfer DateRequired | date |
Notify Call Transferred to an AgentAction
Input fields[3]
| Field | Type |
|---|---|
Queue IDRequired | number |
Client NumberRequired | text |
Call IDRequired | text |
Branch LineRequired | text |
| Call Date | date |
| Transfer Date | date |
Notify Missed CallsAction
Input fields[3]
| Field | Type |
|---|---|
IDRequired | text |
LinkRequired | url |
Completed DateRequired | date |
Update a Billing AgreementAction
Input fields[3]
| Field | Type |
|---|---|
Billing Agreement NameRequired | choice |
| Renewal Day | number |
| Type Activities | array |
| Clients | array |
| Email Subject | text |
| Email Description | text |
| Email Account | text |
| Email Send Day | number |
| Email Destinations | array |
| Is Active | boolean |
| Differentiate Hours Franchise | boolean |
| Differentiate Hours Consumption | boolean |
| Accumulate Unused Hours | boolean |
| Contracted Hours | number |
| Consumption Deadline | number |
| Base Amount | number |
| Time Type Consumption | array |
Update a PersonAction
Input fields[3]
| Field | Type |
|---|---|
Person IDRequired | choice |
| Is Active | boolean |
| Person Type | choice |
| Profile Type | choice |
| Username | text |
| Password | text |
| Code Reference Additional | text |
| Access Profile | text |
| Corporate Name | text |
| Business Name | text |
| Role | text |
| Boss ID | text |
| Classification | text |
| Culture ID | text |
| Time Zone ID | text |
| Authenticate On | text |
| Observations | text |
| Addresses | array |
| Contacts | array |
| Emails | array |
3other input fields
Update a ServiceAction
Input fields[3]
| Field | Type |
|---|---|
Service IDRequired | choice |
| Service Name | text |
| Service For Ticket Type | choice |
| Is Visible | choice |
| Allow Selection | choice |
| Allow Finish Ticket | boolean |
| Is Active | boolean |
| Allow All Categories | boolean |
| Categories | array |
| Category | text |
| Service Description | text |
| Parent Service ID | choice |
| Automation Macro | text |
| Default Category | text |
| Default Urgency | text |
Update a TicketAction
Input fields[3]
| Field | Type |
|---|---|
Ticket IDRequired | choice |
| Ticket Type | choice |
| Ticket Subject | text |
| Ticket Category | text |
| Ticket Priority | text |
| Ticket Status | text |
| Ticket Status Reason | text |
| Assigned Agent | object |
| Person ID | choice |
| Assigned Agent's Team | text |
| Ticket Creator | object |
| Person ID | choice |
| Service ID | choice |
| CC Email Addresses | text |
| Requesters | array |
| Ticket Notes | array |
Watch Incoming CallsAction
Input fields[3]
| Field | Type |
|---|---|
Queue IDRequired | number |
Client NumberRequired | text |
IDRequired | text |
Call DateRequired | date |
Templates
Look for Movidesk templates in the WEXTL template library.
Browse templates →Explore alternative apps
- BoldDesk[2]Customer support help desk platform for managing tickets, live chat, contacts, and approval workflows.
- DeskproAI-powered help desk for tickets, knowledge base, and customer support workflows.
- ClinikoPractice management for healthcare providers — appointments, notes, and billing.
- CharlaAI chatbot and live-chat platform for contacts, articles, and conversations.
- Classe365Student information and school management system for admissions, academics, and administration.
References
- WEXTL® Movidesk Source Code connector implementation.
- Our users use cases and automations.
- Official API Documentation for Movidesk.
- WEXTL® visual workflow builder data.
Last updated: Jul 24, 2026 18:12