Requirements
To use Thulium on WEXTL you need an active account and an API access token from your account settings.[3]
Get your Thulium credentials
- subdomaintextRequired
Log into your account and copy the part of the URL before
[1].thulium.comon the browser. For example,mycompany. - UsernametextRequired
Log in to Thulium and go to Administration -> Users -> API Users to create a new user with API access.
[1] - PasswordpasswordRequired
Log in to Thulium and go to Administration -> Users -> API Users to create a new user with API access.
[1]
Connect Thulium in WEXTL
- Log in to your WEXTL account, add the Thulium node module to your workflow, and click Create new credential.
- Optional: In the Credential name field, enter a name for the credential.
- Enter the authentication credentials you copied from your Thulium account, or follow the on-screen instructions to create the credential.
- If prompted, authenticate your account and confirm access.
- If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Notes
Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →
Thulium node modules
The list below is a reference of every Thulium node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.
Open any Thulium node module below to inspect its input parameters, outputs, and connection requirements.
Output fields[3]
| Field | Type |
|---|---|
Agent ID | number |
Login | text |
Name | text |
Surname | text |
Email | text |
Active | boolean |
Active user | boolean |
Number | text |
Outbound mode | text |
Group ID | text |
Output fields[3]
| Field | Type |
|---|---|
Login | text |
Status | text |
Pause ID | number |
Last change | date |
Output fields[3]
| Field | Type |
|---|---|
Agent | object |
Login | text |
Name | text |
Surname | text |
Period | text |
Inbound | object |
Count | number |
Answered count | number |
Not answered count | number |
Transferred count | number |
Sum | text |
Average | text |
Wait sum | number |
Wait average | text |
Calls per hour | number |
Chat | object |
Closed | number |
Responded | number |
Ticket | object |
Closed | number |
Responded | number |
Total responded | number |
Outbound above threshold | object |
Count | number |
Sum | text |
Average | text |
Outbound below threshold | object |
Count | number |
Sum | text |
Average | text |
Login date | date |
Logout date | date |
Login sum | text |
Pauses | array |
Output fields[3]
| Field | Type |
|---|---|
Chat queue ID | number |
Client email | |
Client name | text |
Customer ID | number |
Conversation ID | text |
Created at | date |
Closed at | date |
Status | text |
User login | text |
Rating | number |
Tags | array |
Messages | array |
Files | array |
Client data | object |
Browser | text |
IP | text |
Last visited URL | text |
Os | text |
Referrer | text |
Resolution | text |
Output fields[3]
| Field | Type |
|---|---|
Name | text |
Company ID | number |
Customer ID | number |
Identifier | text |
Phone number | text |
Phone numbers | array |
Email | text |
Emails | array |
Type | text |
Group | text |
Nip | text |
Account manager | text |
Address | object |
Street | text |
Building | text |
Flat | text |
Postcode | text |
City | text |
Post office | text |
Borough | text |
County | text |
Voivodship | text |
Country | text |
Custom fields | object |
ID | text |
Additional info | text |
Output fields[3]
| Field | Type |
|---|---|
Customer ID | number |
Name | text |
Surname | text |
Phone number | text |
Phone numbers | array |
Email | |
Emails | array |
Company ID | text |
Identifier | text |
Type | text |
Group | text |
Company flag | boolean |
Birthdate | date |
Gender | text |
Homepage | text |
Nip | text |
4other output fields
Output fields[3]
| Field | Type |
|---|---|
ID | text |
Name | text |
Crm | boolean |
Order | number |
Parity | number |
Output fields[3]
| Field | Type |
|---|---|
Ticket ID | text |
User login | text |
From | text |
Ticket queue name | text |
Ticket queue ID | number |
Subject | text |
Category ID | number |
Source | text |
Status ID | text |
Substatus ID | text |
Tags | array |
Customer ID | number |
Full status name | text |
Created at | date |
Updated at | date |
Closed at | date |
6other output fields
Input fields[3]
| Field | Type |
|---|---|
Company IDRequired | choice |
Include Custom Fields | boolean |
Include Address | boolean |
Include Invoice Address | boolean |
Include Mail Drop Address | boolean |
Output fields[3]
| Field | Type |
|---|---|
Name | text |
Company ID | number |
Customer ID | number |
Type | text |
Group | text |
Nip | text |
Account manager | text |
Address | object |
Street | text |
Building | text |
Flat | text |
Postcode | text |
City | text |
Post office | text |
Borough | text |
County | text |
Voivodship | text |
Country | text |
Custom fields | object |
ID | text |
Additional info | text |
Input fields[3]
| Field | Type |
|---|---|
Company IDRequired | choice |
Include Custom Fields | boolean |
Include Address | boolean |
Include Invoice Address | boolean |
Include Mail Drop Address | boolean |
Output fields[3]
| Field | Type |
|---|---|
Customer ID | number |
Name | text |
Surname | text |
Phone number | text |
Phone numbers | array |
Email | text |
Company ID | text |
Identifier | text |
Type | text |
Group | text |
Company flag | text |
Account manager | text |
Updated at | date |
Custom fields | object |
ID | text |
Dodatkowe informacje | text |
Input fields[3]
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Include Custom Fields | boolean |
Output fields[3]
| Field | Type |
|---|---|
Ticket ID | number |
From | text |
Ticket queue name | text |
Ticket queue ID | number |
Subject | text |
Status ID | text |
Substatus ID | text |
Customer ID | number |
Full status name | text |
Category ID | text |
User login | text |
Created at | date |
Updated at | date |
Closed at | date |
Close time | text |
First agent responded at | date |
3other output fields
Input fields[3]
| Field | Type |
|---|---|
Start DateRequired | date |
End DateRequired | date |
Agent Logins | choice |
Agent Group IDs | choice |
Aggregate By | choice |
Queue IDs | choice |
Outbound Threshold | number |
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
Agent | object |
Login | text |
Name | text |
Surname | text |
Period | text |
Inbound | object |
Count | number |
Answered count | number |
Not answered count | number |
Transferred count | number |
Sum | text |
Average | text |
Wait sum | number |
Wait average | text |
Calls per hour | number |
Chat | object |
Closed | number |
Responded | number |
Ticket | object |
Closed | number |
Responded | number |
Total responded | number |
Outbound above threshold | object |
Count | number |
Sum | text |
Average | text |
Outbound below threshold | object |
Count | number |
Sum | text |
Average | text |
Login date | date |
Logout date | date |
Login sum | text |
Pauses | array |
Input fields[3]
| Field | Type |
|---|---|
Start DateRequired | date |
End DateRequired | date |
User Logins | choice |
Sum Users | boolean |
Aggregate By | choice |
Chat Queue IDs | choice |
Response Threshold | number |
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
Series | date |
User name | text |
Incoming | number |
Incoming to agent | number |
Incoming including empty | number |
Abandoned | number |
Answered | number |
Incoming to bot | number |
Transferred by bot | number |
Finished by bot | number |
Service level percent | number |
Chat time | object |
Min | text |
Max | text |
Sum | text |
Avg | text |
Wait time | object |
Min | text |
Max | text |
Sum | text |
Avg | text |
Sla percent | number |
Rating | object |
Rate | object |
Satisfaction percent | number |
Rated percent | number |
Input fields[3]
| Field | Type |
|---|---|
Date From | date |
Date To | date |
Status | choice |
Chat Queue ID | number |
Include Messages | boolean |
Include Files | boolean |
Include Client Data | boolean |
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
Chat queue ID | number |
Client email | |
Client name | text |
Customer ID | number |
Conversation ID | text |
Created at | date |
Closed at | date |
Status | text |
User login | text |
Rating | number |
Tags | array |
Messages | array |
Files | array |
Client data | object |
Browser | text |
IP | text |
Last visited URL | text |
Os | text |
Referrer | text |
Resolution | text |
Input fields[3]
| Field | Type |
|---|---|
Identifier | choice |
Email | choice |
Phone Number | choice |
NIP | choice |
Customer Type | text |
Customer Group | text |
Custom Fields | array |
Include Custom Fields | boolean |
Include Address | boolean |
Include Invoice Address | boolean |
Include Mail Drop Address | boolean |
Limit | number |
Order | text |
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
Name | text |
Company ID | number |
Customer ID | number |
Identifier | text |
Phone number | text |
Phone numbers | array |
Email | |
Emails | array |
Type | text |
Group | text |
Nip | text |
Account manager | text |
Address | object |
Street | text |
Building | text |
Flat | text |
Postcode | text |
City | text |
Post office | text |
Borough | text |
County | text |
Voivodship | text |
Country | text |
Custom fields | object |
ID | text |
Additional info | text |
Input fields[3]
| Field | Type |
|---|---|
Identifier | text |
Email | |
Phone Number | text |
NIP | text |
Company ID | choice |
Company Flag | boolean |
Type | text |
Group | text |
Custom Fields | array |
Include Custom Fields | boolean |
Include Address | boolean |
Include Invoice Address | boolean |
Include Mail Drop Address | boolean |
Order | text |
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
Customer ID | number |
Name | text |
Surname | text |
Phone number | text |
Phone numbers | array |
Email | |
Emails | array |
Company ID | text |
Identifier | text |
Type | text |
Group | text |
Company flag | boolean |
Birthdate | date |
Gender | text |
Homepage | text |
Nip | text |
4other output fields
Input fields[3]
| Field | Type |
|---|---|
Minimum Ticket Modification Date | date |
Maximum Ticket Modification Date | date |
Minimum Ticket Creation Date | date |
Maximum Ticket Creation Date | date |
Company ID | choice |
Customer ID | choice |
Assigned User Login | choice |
Ticket Source | text |
Ticket Queue ID | choice |
Ticket Category ID | choice |
Ticket Message ID | text |
Ticket Status ID | choice |
Custom Fields | array |
Include Mail Drop Address | boolean |
Order | text |
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
Ticket ID | text |
User login | text |
From | text |
Ticket queue name | text |
Ticket queue ID | number |
Subject | text |
Category ID | number |
Source | text |
Status ID | text |
Substatus ID | text |
Tags | array |
Customer ID | number |
Full status name | text |
Created at | date |
Updated at | date |
Closed at | date |
6other output fields
Input fields[3]
| Field | Type |
|---|---|
IDRequired | choice |
LoginsRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
Ticket IDRequired | choice |
CommentRequired | text |
User LoginRequired | choice |
ID | number |
Comment Type | choice |
Input fields[3]
| Field | Type |
|---|---|
Ticket IDRequired | choice |
BodyRequired | text |
Body Type | choice |
Date | date |
Input fields[3]
| Field | Type |
|---|---|
Company IDRequired | choice |
Type | text |
Payload | array |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
NameRequired | text |
DialerRequired | text |
CRMRequired | boolean |
ID | text |
Active | boolean |
Start Date | date |
End Date | date |
Order | number |
Parity | number |
End Date | date |
Order | number |
Parity | number |
Parameters | object |
Caller ID | text |
Preview Timeout | number |
Predictive Max Calls | number |
Predictive Min Calls | number |
Group ID | number |
Output fields[3]
| Field | Type |
|---|---|
ID | text |
Outbound ID | text |
Input fields[3]
| Field | Type |
|---|---|
ToRequired | |
SubjectRequired | text |
BodyRequired | text |
From | |
Body Type | choice |
Comment | text |
CC | array |
Email | |
Attachments | array |
Token | text |
Source | choice |
Direction | choice |
User Login | choice |
Customer ID | choice |
Tags | array |
Tag | text |
Status ID | choice |
Substatus ID | text |
Category ID | choice |
2other input fields
Output fields[3]
| Field | Type |
|---|---|
Ticket ID | number |
Input fields[3]
| Field | Type |
|---|---|
NameRequired | text |
Call IDRequired | text |
StatusRequired | choice |
BodyRequired | array |
Duration | text |
Language | text |
Note | text |
Input fields[3]
| Field | Type |
|---|---|
IDRequired | choice |
Delete Recordings | boolean |
Input fields[3]
| Field | Type |
|---|---|
Chat IdentifierRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
Company IDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
Name | text |
Company ID | number |
Customer ID | number |
Type | text |
Group | text |
Nip | text |
Account manager | text |
Address | object |
Street | text |
Building | text |
Flat | text |
Postcode | text |
City | text |
Post office | text |
Borough | text |
County | text |
Voivodship | text |
Country | text |
Custom fields | object |
ID | text |
Additional info | text |
Input fields[3]
| Field | Type |
|---|---|
Company IDRequired | choice |
Include Custom Fields | boolean |
Include Address | boolean |
Include Invoice Address | boolean |
Include Mail Drop Address | boolean |
Input fields[3]
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
Chat IdentifierRequired | choice |
ParticipantRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
Ticket IDRequired | choice |
TokenRequired | text |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Phone NumberRequired | text |
Outbound ID | text |
Customer ID | text |
Caller ID | text |
Custom Data | array |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Pause IDRequired | number |
Input fields[3]
| Field | Type |
|---|---|
IDRequired | choice |
LoginsRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
Chat IdentifierRequired | choice |
MessageRequired | text |
External Chatbot Identifier | text |
Input fields[3]
| Field | Type |
|---|---|
Ticket IDRequired | choice |
BodyRequired | text |
User LoginRequired | choice |
Body Type | choice |
Date | date |
Attachments | array |
Attachment Token | text |
Input fields[3]
| Field | Type |
|---|---|
IDRequired | choice |
LoginsRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
Chat Queue IDRequired | choice |
Client Name | text |
Client Surname | text |
Client Email | |
Client ID | text |
Customer ID | choice |
Input fields[3]
| Field | Type |
|---|---|
Chat IdentifierRequired | choice |
External Chatbot Identifier | text |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
DestinationRequired | text |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
LoginRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
ID | choice |
Name | text |
Dialer | choice |
Active | boolean |
Start Date | date |
End Date | date |
Order | number |
Parity | number |
Parameters | object |
Caller ID | text |
Preview Timeout | number |
Predictive Max Calls | number |
Predictive Min Calls | number |
Group ID | number |
Input fields[3]
| Field | Type |
|---|---|
Company IDRequired | choice |
Name | text |
NIP | text |
Email | |
Phone Number | array |
Phone Number | text |
Customer Type | text |
Customer Group | text |
Identifier | text |
Note | text |
Custom Fields | array |
Fill Read-Only Custom Fields | boolean |
Account Manager | text |
VIP | boolean |
Address | object |
Street | text |
Building | text |
Flat | text |
Postal Code | text |
City | text |
Country | text |
Invoice Address | object |
Street | text |
Building | text |
Flat | text |
Postal Code | text |
City | text |
Country | text |
Mail Drop Address | object |
Street | text |
Building | text |
Flat | text |
Postal Code | text |
City | text |
Country | text |
Input fields[3]
| Field | Type |
|---|---|
Company IDRequired | choice |
Name | text |
Surname | text |
Email | array |
Email Address | |
Phone Number | array |
Phone Number | text |
Company ID | choice |
Type | text |
Group | text |
Identifier | text |
Gender | text |
Homepage | url |
Birthdate | date |
NIP | text |
Note | text |
PESEL | text |
Job | text |
8other input fields
Input fields[3]
| Field | Type |
|---|---|
Ticket IDRequired | choice |
User Login | choice |
Status ID | choice |
Substatus ID | text |
Category ID | choice |
Tags | array |
Tag | text |
Ticket Queue ID | choice |
Custom Fields | array |
Customer ID | choice |
Templates
Look for Thulium templates in the WEXTL template library.
Browse templates →Explore alternative apps
- CallRail[2]Call tracking — calls, SMS, form submissions, companies, and trackers.
- BatchDialerCloud predictive dialer for sales and collections teams with contacts and campaigns.
- Bland AIAI phone-calling platform that places and handles automated voice conversations at scale.
- AWS SESSend transactional email and manage Amazon SES identities, templates, contacts, suppressions, and configuration sets.
- AWS SQSSend, receive, and manage messages on Amazon SQS queues.
References
- WEXTL® Thulium Source Code connector implementation.
- Our users use cases and automations.
- Official API Documentation for Thulium.
- WEXTL® visual workflow builder data.
Last updated: Jul 24, 2026 18:13