What actions can I run in Zingtree?

22 actions are available, including "Get Form Data", "Get Session Data", and "Get Session Data", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Zingtree Integrations

Interactive decision trees and guided workflows for support and operations. Route Zingtree tickets and replies into CRM, chat, and escalation workflows.

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Watch Agent SessionsTriggers when there is a new agent session.
Watch Event LogsTriggers when new event logs are created.
Watch TreesTriggers when new tree data is available.
Watch Tree SessionsTriggers when a tree session is created.
Watch Tree Sessions Last ClickedTriggers when a tree session is last clicked.
Watch Tree StructureTriggers when a tree structure is watched.
Get Form DataRetrieves submitted form data associated with sessions or workflows.
Get Session DataRetrieves detailed information for a specific session.
Get Session DataRetrieves raw, unprocessed session data.
Get Session NotesRetrieves notes attached to a session.
Get Tree VariablesRetrieves variables associated with a tree.
List Agent SessionsRetrieves sessions associated with a specific agent.
List Event LogsRetrieves logs of system events, activities, and interactions.
List TagsRetrieves all available tags used across the system.
List TreesRetrieves all available trees.
List Tree SessionsRetrieves sessions associated with a specific tree.
List Tree SessionsRetrieves sessions based on the most recent interaction within a tree.
List Tree StructuresRetrieves the hierarchical structure of a tree.
List Tree TagsRetrieves all available tree tags.
List Tree TagsRetrieves all available tree tags.
Search TreesSearches for trees using filters or keywords.
Add an AgentAdds an agent to your organization.
Add a TagSets or updates tags for an agent.
Delete a File UploadDeletes an uploaded file from the Zingtree server.
Delete Form DataDeletes any form data entered into Zingtree during a session.
Freeze a SessionFreezes a session to prevent further updates or interactions.
Perform an Authorized RequestExecutes an API call with proper authorization.
Remove an AgentRemoves an agent from your organization.

When to use Zingtree

Common scenarios where Zingtree automation saves time and reduces manual work.

Trigger workflows automatically when "Watch Agent Sessions" fires in Zingtree — start multi-step automations without polling or manual checks.
Automate "Get Session Data" in Zingtree as a workflow step — combine it with triggers, filters, and AI steps for full-pipeline coverage.
Layer "Watch Trees" from Zingtree with filters, transforms, and AI steps to build automations that match your exact business logic.

Use in workflow automation

Start from Zingtree’s Watch Tree Sessions trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Get Session Data as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 28 ready-made steps for support work, and every run records what went in and what came back.

Zingtree workflow on the canvas: Watch Tree Sessions then Get Session Data

Frequently asked questions

Common questions about automating Zingtree in your workflows.

Zingtree has 6 triggers, including "Watch Agent Sessions", "Watch Event Logs", and "Watch Trees", and more. Use them to start workflows the moment Zingtree events fire — no polling required.

Use in workflow automation

Start from Zingtree’s Watch Tree Sessions trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Get Session Data as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 28 ready-made steps for support work, and every run records what went in and what came back.

Zingtree Integrations

When to use Zingtree

Use in workflow automation

Frequently asked questions

Zingtree Integrations

When to use Zingtree

Connect Zingtree to any app in workflows

Use in workflow automation

Frequently asked questions

Connect Zingtree to any app in workflows

Connect Zingtree to any app in workflows

Connect Zingtree to any app in workflows

Zingtree Integrations

Zingtree triggers and actions

When to use Zingtree

Use in workflow automation

Frequently asked questions

What triggers does Zingtree support?

What actions can I run in Zingtree?

Do I need to write code to automate this?

Is the integration secure?

Zingtree Integrations

Zingtree triggers and actions

When to use Zingtree

Connect Zingtree to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does Zingtree support?

What actions can I run in Zingtree?

Do I need to write code to automate this?

Is the integration secure?

Connect Zingtree to any app in workflows

Connect Zingtree to any app in workflows

Connect Zingtree to any app in workflows