About this integration
Interactive decision trees and guided workflows for support and operations.
There are 6 triggers, 15 search modules and 7 actions available. The integration connects via basic authentication.
How to connect
The credential form asks for API Key.
Prefer the interactive builder form? Open it on the app page.
Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.
| Field | Type | Help |
|---|---|---|
API KeyRequired | password | Log into Zingtree, go to Account -> Organizations and Billing page to obtain your API key. |
Use it in workflow automation
Start with Watch Agent Sessions, then add Add an Agent.
The canvas below runs Watch Agent Sessions into Add an Agent — watch the video, then drop a node onto the canvas.
Select the Watch Agent Sessions trigger and the workflow fires automatically when the event occurs — no polling required.
Then add Add an Agent as the next node. Branch, filter, or hand off to other integrations from there.
The integration includes 13 ready-made modules for support work — each run logs its inputs and outputs for debugging.
Zingtree workflow on the canvas: Watch Agent Sessions then Add an Agent
Triggers, searches and actions
Open any Zingtree trigger, search, or action to see its inputs and outputs — 6 triggers, 15 searchs, 7 actions.
Triggers
Use one of 6 triggers to kick off a workflow as soon as an event occurs in the app.
- Watch Agent Sessions
- Watch Event Logs
- Watch Trees
- Watch Tree Sessions
- Watch Tree Sessions Last Clicked
Searches
This integration includes 15 search modules for looking data up mid-run.
- Get Form Data
- Get Session Data
- Get Session Data
- Get Session Notes
- Get Tree Variables
Actions
Take action during a run with 7 available modules that write data back into the app.
- Add an Agent
- Add a Tag
- Delete a File Upload
- Delete Form Data
- Freeze a Session
Explore the fields available for each Zingtree trigger, search, and action.
Triggers
| Field | Type |
|---|---|
Session ID | text |
Agent | text |
Start time | date |
Resolution state | text |
Total score | text |
Tree ID | text |
| Field | Type |
|---|---|
Severity | text |
Type | text |
Tree ID | text |
User name | text |
Session ID | text |
Data | text |
Details | text |
Timestamp | date |
IP | text |
| Field | Type |
|---|---|
Name | text |
Description | text |
Tree ID | text |
Tags | text |
| Field | Type |
|---|---|
Session ID | text |
Agent | text |
Start time | date |
Last click time | date |
Resolution state | text |
Total score | text |
Tree ID | text |
Duration | number |
| Field | Type |
|---|---|
Session ID | text |
Agent | text |
Start time | date |
Last click time | date |
Resolution state | text |
Total score | text |
Tree ID | text |
Duration | number |
| Field | Type |
|---|---|
Node ID | text |
Page title | text |
Question | text |
Success | text |
Content | text |
Keywords | text |
Tags | text |
Buttons | array |
Searches
| Field | Type |
|---|---|
Session IDRequired | text |
| Field | Type |
|---|---|
Name | text |
Comment | text |
| Field | Type |
|---|---|
Session IDRequired | text |
| Field | Type |
|---|---|
Op | text |
Source | text |
Os | text |
Browser | text |
Start time pst | date |
Start time utc | date |
Last click time pst | date |
Last click time utc | date |
Tree ID | text |
Tree name | text |
Total score | text |
IP | text |
Result | text |
Notes | text |
Time spent | text |
Duration seconds | number |
Path | array |
| Field | Type |
|---|---|
Session IDRequired | text |
| Field | Type |
|---|---|
Op | text |
Source | text |
Os | text |
Browser | text |
Start time pst | date |
Start time utc | date |
Last click time pst | date |
Last click time utc | date |
Tree ID | text |
Tree name | text |
Total score | text |
IP | text |
Result | text |
Notes | text |
Time spent | text |
Duration seconds | number |
Path | array |
| Field | Type |
|---|---|
Session IDRequired | text |
| Field | Type |
|---|---|
Notes | text |
| Field | Type |
|---|---|
Tree IDRequired | choice |
| Field | Type |
|---|---|
Op | text |
Tree ID | number |
Count | number |
Vars | array |
| Field | Type |
|---|---|
Start DateRequired | date |
End DateRequired | date |
Limit | number |
| Field | Type |
|---|---|
Session ID | text |
Agent | text |
Start time | date |
Resolution state | text |
Total score | text |
Tree ID | text |
| Field | Type |
|---|---|
Start DateRequired | date |
End DateRequired | date |
Limit | number |
| Field | Type |
|---|---|
Severity | text |
Type | text |
Tree ID | text |
User name | text |
Session ID | text |
Data | text |
Details | text |
Timestamp | date |
IP | text |
| Field | Type |
|---|---|
Op | text |
Count | number |
Tags | array |
| Field | Type |
|---|---|
Limit | number |
| Field | Type |
|---|---|
Name | text |
Description | text |
Tree ID | text |
Tags | text |
| Field | Type |
|---|---|
Tree IDRequired | choice |
Start DateRequired | date |
End DateRequired | date |
Limit | number |
| Field | Type |
|---|---|
Session ID | text |
Agent | text |
Start time | date |
Last click time | date |
Resolution state | text |
Total score | text |
Tree ID | text |
Duration | number |
| Field | Type |
|---|---|
Tree IDRequired | choice |
Start DateRequired | date |
End DateRequired | date |
Limit | number |
| Field | Type |
|---|---|
Session ID | text |
Agent | text |
Start time | date |
Last click time | date |
Resolution state | text |
Total score | text |
Tree ID | text |
Duration | number |
| Field | Type |
|---|---|
Tree IDRequired | choice |
Limit | number |
| Field | Type |
|---|---|
Node ID | text |
Page title | text |
Question | text |
Success | text |
Content | text |
Keywords | text |
Tags | text |
Buttons | array |
| Field | Type |
|---|---|
Tag ListRequired | text |
Limit | number |
| Field | Type |
|---|---|
ID | text |
Name | text |
Tags | text |
Description | text |
| Field | Type |
|---|---|
Tag ListRequired | text |
Limit | number |
| Field | Type |
|---|---|
ID | text |
Name | text |
Tags | text |
Description | text |
| Field | Type |
|---|---|
Search TextRequired | text |
Limit | number |
| Field | Type |
|---|---|
Tree ID | text |
Name | text |
Node | text |
Page title | text |
Actions
| Field | Type |
|---|---|
Agent NameRequired | text |
Agent LoginRequired |
| Field | Type |
|---|---|
Count | number |
Agent name | text |
Agent login | text |
| Field | Type |
|---|---|
Agent NameRequired | text |
TagsRequired | text |
| Field | Type |
|---|---|
Op | text |
Result | text |
Agent login |
| Field | Type |
|---|---|
FolderRequired | file |
File NameRequired | text |
| Field | Type |
|---|---|
Result | text |
| Field | Type |
|---|---|
Session IDRequired | text |
| Field | Type |
|---|---|
Result | text |
| Field | Type |
|---|---|
Session IDRequired | text |
Project IDRequired | text |
| Field | Type |
|---|---|
Op | text |
Result | text |
| Field | Type |
|---|---|
URLRequired | text |
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
| Field | Type |
|---|---|
Body | text |
Headers | object |
Status code | number |
| Field | Type |
|---|---|
Agent NameRequired | text |
Agent LoginRequired |
| Field | Type |
|---|---|
Count | number |
Agent name | text |
Agent login | text |