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Atomicwork and Frill Integration

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Keep Atomicwork and Frill in sync by integrating their events and actions. When support events happen in Atomicwork, update the Frill automatically - without any line of code in visual workflow builder.

Integration guide
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Learn about Atomicwork and Frill

Detailed info you need to know about Atomicwork and Frill integrations in WEXTL. Explore which modules apps support and how you connect them.

  • Atomicwork

    • Support
    • 4 triggers
    • 9 searches
    • 12 actions

    Create and manage service requests, changes, assets and access grants in Atomicwork. [5]

  • Frill

    • Support
    • 2 triggers
    • 5 searches
    • 7 actions

    Customer feedback and product roadmap platform for collecting ideas, votes, and announcements. [6]

How to connect Atomicwork to Frill

Set up your Atomicwork and Frill integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

  1. STEP 1

    Connect Atomicwork and Frill

    Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.

  2. STEP 2

    Build a workflow

    Paste selected Atomicwork and Frill nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.

  3. STEP 3

    Map your data

    Choose which fields need to sync between Atomicwork and Frill. Use filters or leverage a JS custom code step in between — everything is on the canvas.

How does the integration between Atomicwork and Frill work in WEXTL?

WEXTL exposes actions and triggers for Atomicwork and Frill that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Atomicwork triggersFrill actions

Atomicwork modules

  • Add Workspace Member Adds workspace member.
  • Create a Grant Creates a grant.
  • Create a Policy Creates a policy.
  • Create a Problem Task Creates a problem task.
  • Create a Request Creates a request.
  • Create an Entitlement Creates an entitlement.
  • Create Change With File Uploads Creates a change with file upload.
  • Delete an Asset Deletes an asset.
  • Delete Workspace Member Deletes a workspace member.
  • Get a Problem Task Retrieves the details of a problem task.
  • Get an Asset Retrieves the details of an asset.
  • Get Change Retrieves the details of a change.
  • List Apps Returns a list of apps.
  • List Assets Returns a list of assets.
  • List Entitlements Returns a list of entitlements.
  • List Templates Returns a list of templates.
  • List Workspace Agent Group Members Returns a list of workspace agent group members.
  • List Workspace Agent Groups Returns a list of workspace agent groups.
  • Make an API Call Performs an arbitrary authorized API call to the Atomicwork API.
  • Revoke a Grant Revokes a grant.
  • Update a Grant Updates a grant.
  • Watch Apps Triggers when apps are added or changed.
  • Watch Templates Triggers when templates are added or changed.
  • Watch Workspace Agent Groups Triggers when workspace agent groups are added or changed.
  • Watch Workspace Agent Groups Members Triggers when workspace agent groups members are added or changed.

Frill modules

  • Create an Announcement Creates a new announcement.
  • Create an Idea Creates a new idea.
  • Delete an Announcement Deletes an announcement by its id.
  • Delete an Idea Deletes an idea by its id.
  • Get an Announcement Retrieves a single announcement by its id.
  • Get an Idea Retrieves a single idea by its id.
  • List Announcements Retrieves a list of announcements.
  • List Ideas Retrieves a list of ideas.
  • Make an API Call Performs an arbitrary authorized API call.
  • Search Votes Searches for votes.
  • Update an Announcement Updates an existing announcement by its id.
  • Update an Idea Updates an existing idea by its id.
  • Watch Ideas Triggers when a new idea is submitted.
  • Watch Votes Triggers when a new vote is submitted.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with Atomicwork and Frill integrations. Pick any from the list below if the current combination isn't the one you need.

Automate Atomicwork and Frill on WEXTL®

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Frequently asked questions

Common questions about connecting Atomicwork and Frill.

How do I connect Atomicwork and Frill?

Connect your Atomicwork and Frill accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]

What can I automate between Atomicwork and Frill?

Example: when Atomicwork's "Watch Apps" fires, WEXTL can "Create an Announcement" in Frill. Atomicwork has 4 triggers (including Watch Apps, Watch Templates, and Watch Workspace Agent Groups); Frill has 12 actions (including Create an Announcement, Create an Idea, and Delete an Announcement). Add filters and transforms between steps when you need them. [1]

Can Atomicwork trigger actions in Frill, and Frill in Atomicwork?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]

Do I need to write code to integrate Atomicwork and Frill?

No. Atomicwork-to-Frill automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]

Does Atomicwork integrate with Frill in real time?

Yes. Trigger-based automations start the moment Atomicwork (or Frill) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]

How long does it take to set up a Atomicwork + Frill integration?

A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.

Do I need a paid plan to connect Atomicwork with Frill?

You can build your Atomicwork + Frill automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]

References

List of sources used to gather information about the Atomicwork and Frill integration.

  1. Atomicwork and Frill integration source code, module specs and credentials implementation.
  2. Our Atomicwork and Frill integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for Atomicwork and Frill — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. Atomicwork integration information
  6. Frill integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

How we write our apps documentation

Explore how WEXTL® crafted Atomicwork and Frill integration page documentation. Used sources, AI's role, and how the team validates the result.

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