Connect Atomicwork integrations
VerifiedAtomicwork: Create and manage service requests, changes, assets and access grants in Atomicwork — connect Atomicwork to WEXTL workflows and AI agents. Keep customer records and internal teams in sync with Atomicwork support activity. Start with Watch Apps, then run Get a Problem Task or Get an Asset as issues move forward.
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Supported triggers and actions for Atomicwork integration
Triggers can detect changes in Atomicwork and run actions that can create, search or modify data inside Atomicwork automatically [3] — exactly how you set them.
- Watch Apps Triggers when apps are added or changed.
- Watch Templates Triggers when templates are added or changed.
- Watch Workspace Agent Groups Triggers when workspace agent groups are added or changed.
- Watch Workspace Agent Groups Members Triggers when workspace agent groups members are added or changed.
- Get a Problem Task Retrieves the details of a problem task.
- Get an Asset Retrieves the details of an asset.
- Get Change Retrieves the details of a change.
- List Apps Returns a list of apps.
- List Assets Returns a list of assets.
- List Entitlements Returns a list of entitlements.
- List Templates Returns a list of templates.
- List Workspace Agent Group Members Returns a list of workspace agent group members.
- List Workspace Agent Groups Returns a list of workspace agent groups.
- Add Workspace Member Adds workspace member.
- Create a Grant Creates a grant.
- Create a Policy Creates a policy.
- Create a Problem Task Creates a problem task.
- Create a Request Creates a request.
- Create an Entitlement Creates an entitlement.
- Create Change With File Uploads Creates a change with file upload.
- Delete an Asset Deletes an asset.
- Delete Workspace Member Deletes a workspace member.
- Make an API Call Performs an arbitrary authorized API call to the Atomicwork API.
- Revoke a Grant Revokes a grant.
- Update a Grant Updates a grant.
How to integrate Atomicwork in automation workflow?
3 simple steps to make your Atomicwork connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.
STEP 1
Select Atomicwork in workflow
Pick Atomicwork app in the workflow builder [4] - just one click to select the app.
STEP 2
Connect Atomicwork
When prompted, authorize access to Atomicwork in WEXTL once. Atomicwork credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].
STEP 3
Build a workflow
Build your workflow with Atomicwork yourself or with WEXTL® AI Builder. Connect Atomicwork to any available integrations [5], or use HTTP node to go beyond them.
How Atomicwork connects and integrates with WEXTL
Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Atomicwork app is called in workflows. That allows your support automations to run without your attention, per defined schedule [7]. See the integration guide [6] for a detailed list of fields that Atomicwork supports.
Full Atomicwork API documentationThe following table illustrates what fields Atomicwork integration require during authorization flow inside our workflow builder [4].
Connect Atomicwork
API Key*Text
••••••••
Tenant*Text
••••••••
| Field | Type | Help |
|---|---|---|
API KeyRequired | password | Log into your account, Generate an API key from Settings > My account > Credential store |
TenantRequired | text | Log in to your account and copy the tenant name from your workspace URL. For example, if your URL is |
Workspace IDRequired | text | Your workspace ID is visible in Settings → Workspace . |
Connect Atomicwork to popular apps on WEXTL
Enter a name of the other app you want to sync with Atomicwork below. Click on selected app to explore integration options with Atomicwork. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.
Example automation with Atomicwork integration
Select Watch Workspace Agent Groups trigger from Atomicwork - this will be a starting point in your automation. Whenever event happens in Atomicwork, workflow will start [7] from Watch Workspace Agent Groups node.
Search for Add Workspace Member, connect it as the next step of integration sequence. You can use filters between Watch Workspace Agent Groups and Add Workspace Member, so only important data pass from Watch Workspace Agent Groups to the next step. WEXTL gives you full control over the process of Atomicwork automation. All parts of workflow are visible on the canvas [4].
Atomicwork on WEXTL has 25 modules for crafting support automations. Explore Atomicwork documentation for more.
- AtomicworkWatch Workspace Agent Groups
- ChatlingPerforms action
OR
- ChatlingTriggers
- AtomicworkAdd Workspace Member
Frequently asked questions
Common questions about automating Atomicwork in your workflows.
What triggers does Atomicwork support?
Atomicwork has 4 triggers, including "Watch Apps", "Watch Templates", and "Watch Workspace Agent Groups", and more. Triggers are start points of the workflow, and automations may start from them.
What actions can I run in Atomicwork?
Integration has 21 actions, including "Get a Problem Task", "Get an Asset", and "Get Change", and more. Refer to our Atomicwork Documentation for detailed inputs and outputs.
Do I need to write code to build automations?
No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].
Is the integration secure?
Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.
How does WEXTL integrate with Atomicwork?
The Atomicwork integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Atomicwork official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.
Can I use webhooks with Atomicwork?
Absolutely. Where Atomicwork provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Atomicwork or any other service sends event to webhook URL.
Why use WEXTL platform for Atomicwork automation?
WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Atomicwork inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Atomicwork modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.
References
List of sources used to gather information about the Atomicwork integration.
- Atomicwork integration source code, module specs and credentials implementation.
- Internal Atomicwork integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official Atomicwork vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
- WEXTL® Apps Library
- WEXTL® Atomicwork App Documentation
- WEXTL® Workflow Scheduler
- WEXTL® HTTP node documentation
How we write and maintain Atomicwork app documentation
Explore how WEXTL® crafted Atomicwork integration page documentation. Used sources, AI's role, and how the team validates the result.