Can Deskpro trigger actions in Intercom, and Intercom in Deskpro?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Deskpro and Intercom?

No. Deskpro-to-Intercom automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Deskpro + Intercom Integration

Build support workflows between Deskpro and Intercom on a visual canvas — map fields once and let data flow.

Example: when Deskpro's "Watch Agent Chats Messages" fires, WEXTL can "Add Contact to Company" in Intercom. Deskpro has 18 triggers (including Watch Agent Chats Messages, Watch Agent Groups, and Watch Agents); Intercom has 232 actions (including Add Contact to Company, Add Contact to Conversation, and Add Conversation Attribute Option).

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Deskpro triggersIntercom actions

Deskpro workflow triggers

Intercom workflow actions

Frequently asked questions

Common questions about connecting Deskpro and Intercom.

Connect your Deskpro and Intercom accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

DeskproBrowse all Deskpro triggers, actions, and integrations.

IntercomBrowse all Intercom triggers, actions, and integrations.

Deskpro + Intercom Integration

Frequently asked questions

How do I connect Deskpro and Intercom?

What can I automate between Deskpro and Intercom?

Can Deskpro trigger actions in Intercom, and Intercom in Deskpro?

Do I need to write code to integrate Deskpro and Intercom?

Explore Deskpro and Intercom, or get started

Deskpro + Intercom Integration

Frequently asked questions

How do I connect Deskpro and Intercom?

What can I automate between Deskpro and Intercom?

Can Deskpro trigger actions in Intercom, and Intercom in Deskpro?

Do I need to write code to integrate Deskpro and Intercom?

Explore Deskpro and Intercom, or get started