Can Deskpro trigger actions in LiveHelpNow, and LiveHelpNow in Deskpro?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Deskpro and LiveHelpNow?

No. Deskpro-to-LiveHelpNow automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Deskpro + LiveHelpNow Integration

Keep Deskpro and LiveHelpNow aligned: when support events happen in one, update the other automatically.

Example: when Deskpro's "Watch Agent Chats Messages" fires, WEXTL can "Accept a Callback" in LiveHelpNow. Deskpro has 18 triggers (including Watch Agent Chats Messages, Watch Agent Groups, and Watch Agents); LiveHelpNow has 61 actions (including Accept a Callback, Accept a Chat, and Accept a Ticket).

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Deskpro triggersLiveHelpNow actions

Deskpro workflow triggers

LiveHelpNow workflow actions

Frequently asked questions

Common questions about connecting Deskpro and LiveHelpNow.

Connect your Deskpro and LiveHelpNow accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

DeskproBrowse all Deskpro triggers, actions, and integrations.

LiveHelpNowBrowse all LiveHelpNow triggers, actions, and integrations.

Deskpro + LiveHelpNow Integration

Frequently asked questions

How do I connect Deskpro and LiveHelpNow?

What can I automate between Deskpro and LiveHelpNow?

Can Deskpro trigger actions in LiveHelpNow, and LiveHelpNow in Deskpro?

Do I need to write code to integrate Deskpro and LiveHelpNow?

Explore Deskpro and LiveHelpNow, or get started

Deskpro + LiveHelpNow Integration

Frequently asked questions

How do I connect Deskpro and LiveHelpNow?

What can I automate between Deskpro and LiveHelpNow?

Can Deskpro trigger actions in LiveHelpNow, and LiveHelpNow in Deskpro?

Do I need to write code to integrate Deskpro and LiveHelpNow?

Explore Deskpro and LiveHelpNow, or get started