About this integration
IT service management platform for help desk tickets, assets, and service catalogs. Use it from the workflow canvas with no custom glue script required.
This integration exposes 4 triggers, 19 search modules and 36 actions as workflow nodes. Authentication uses basic authentication.
How to connect
The credential form asks for Instance URL, Authentication Username, and Authentication Key.
Prefer the interactive builder form? Open it on the app page.
Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.
Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.
You can retrieve your URL, Username and Key via Invgate Account -> Settings -> Integrations -> API
.Connecting Invgate to WEXTL®
| Field | Type | Help |
|---|---|---|
Instance URLRequired | url | Instance URL without the last slash(/). E.g https://test.sd.cloud.invgate.net/api/v1 |
Authentication UsernameRequired | text | — |
Authentication KeyRequired | password | — |
Use it in workflow automation
Start with Watch Breaking News, then add Accept an Approval.
The canvas below runs Watch Breaking News into Accept an Approval — watch the video, then drop a node onto the canvas.
Select the Watch Groups trigger and the workflow fires automatically when the event occurs — no polling required.
Then add Add a Group User as the next node. Branch, filter, or hand off to other integrations from there.
The integration includes 40 ready-made modules for support work — each run logs its inputs and outputs for debugging.
Invgate workflow on the canvas: Watch Groups then Add a Group User
Triggers, searches and actions
Use the tables below to inspect Invgate's 4 triggers, 19 search modules, and 36 actions.
Triggers
4 triggers fire automatically when specified events occur — no polling or cron job needed.
- Watch Breaking News
- Watch Groups
- Watch Locations
- Watch Users
Searches
Fetch data on demand using 19 search modules that query the app during a run.
- Get a Data Export URL
- Get a User
- Get Breaking News
- List Breaking News
- List Breaking News Statuses
Actions
36 action modules cover the full range of create, update, and delete operations.
- Accept an Approval
- Accept an Incident Solution
- Add a Group User
- Add Helpdesk Observers
- Add Observers to a Group
Explore the fields available for each Invgate trigger, search, and action.
Triggers
| Field | Type |
|---|---|
ID | number |
Type ID | number |
Resolution time | text |
Created at | date |
Title | text |
Body | text |
Affected helpdesk ids | array |
Affected group ids | array |
Created by ID | text |
Status ID | number |
| Field | Type |
|---|---|
ID | number |
Name | text |
Total | number |
| Field | Type |
|---|---|
ID | number |
Name | text |
Total | number |
Parent ID | number |
| Field | Type |
|---|---|
ID | number |
Name | text |
Lastname | text |
Username | text |
Email | text |
Other email | text |
Doc | text |
Mobile | text |
Office | text |
Other | text |
Fax | text |
Address | text |
Phone | text |
City | text |
Country | text |
Birthday | text |
Position | text |
Department | text |
Manager ID | text |
Location | text |
Searches
| Field | Type |
|---|---|
IDRequired | text |
| Field | Type |
|---|---|
URL | url |
Status | text |
| Field | Type |
|---|---|
User IDRequired | choice |
| Field | Type |
|---|---|
ID | number |
Name | text |
Lastname | text |
Username | text |
Email | text |
Other email | text |
Doc | text |
Mobile | text |
Office | text |
Other | text |
Fax | text |
Address | text |
Phone | text |
City | text |
Country | text |
Birthday | text |
Position | text |
Department | text |
Manager ID | text |
Location | text |
| Field | Type |
|---|---|
Breaking News IDRequired | choice |
| Field | Type |
|---|---|
ID | number |
Type ID | number |
Resolution time | text |
Created at | date |
Title | text |
Body | text |
Affected helpdesk ids | array |
Affected group ids | array |
Created by ID | text |
Status ID | number |
| Field | Type |
|---|---|
Limit | number |
| Field | Type |
|---|---|
ID | number |
Type ID | number |
Resolution time | text |
Created at | date |
Title | text |
Body | text |
Affected helpdesk ids | array |
Affected group ids | array |
Created by ID | text |
Status ID | number |
| Field | Type |
|---|---|
Breaking News IDRequired | choice |
Limit | number |
| Field | Type |
|---|---|
Creator ID | number |
Body | text |
Created at | date |
| Field | Type |
|---|---|
Limit | number |
| Field | Type |
|---|---|
ID | number |
Name | text |
External ID | text |
Total | number |
| Field | Type |
|---|---|
Group IDs | choice |
Limit | number |
| Field | Type |
|---|---|
ID | number |
Name | text |
Observer groups | array |
Observer users | array |
| Field | Type |
|---|---|
Group ID | choice |
Group Name | text |
Limit | number |
| Field | Type |
|---|---|
ID | number |
Name | text |
Total | number |
| Field | Type |
|---|---|
Group ID | choice |
User ID | choice |
Limit | number |
| Field | Type |
|---|---|
ID | number |
Name | text |
Email | text |
Username | text |
| Field | Type |
|---|---|
Help Desk IDs | choice |
Limit | number |
| Field | Type |
|---|---|
ID | number |
Name | text |
Observer groups | array |
Observer users | array |
| Field | Type |
|---|---|
Help Desk ID | choice |
Help Desk Name | text |
Include Deleted | boolean |
Limit | number |
| Field | Type |
|---|---|
ID | number |
Type ID | number |
Name | text |
Status ID | number |
Parent ID | number |
Engine ID | number |
Members ids | array |
Total members | number |
| Field | Type |
|---|---|
Request IDRequired | number |
Only Pending | boolean |
Limit | number |
| Field | Type |
|---|---|
Type | number |
Status | number |
Author ID | number |
Approval request ID | number |
ID | number |
Approval request description | text |
Created at | date |
| Field | Type |
|---|---|
Request IDRequired | number |
Decoded Special Characters | boolean |
Is Solution | boolean |
Limit | number |
| Field | Type |
|---|---|
Created at | date |
Incident ID | number |
Author ID | number |
Message | text |
Attachments | array |
ID | number |
Msg num | number |
Is solution | boolean |
Customer visible | boolean |
Reference | number |
| Field | Type |
|---|---|
Request IDRequired | number |
Comments | boolean |
Decoded Special Characters | boolean |
Limit | number |
| Field | Type |
|---|---|
Closed reason | text |
Assigned group ID | number |
Creator ID | number |
Date ocurred | date |
Title | text |
Sla incident first reply | text |
Closed at | date |
Pretty ID | text |
Created at | date |
Type ID | number |
User ID | number |
Rating | number |
Category ID | number |
Attachments | array |
Assigned ID | number |
Description | text |
Process ID | number |
Solved at | date |
Status ID | number |
ID | number |
| Field | Type |
|---|---|
Request IDRequired | number |
Limit | number |
| Field | Type |
|---|---|
Name | text |
Linked request ID | number |
Wf stage ID | text |
Is required | boolean |
Completed at | date |
Expiration date | date |
Status | number |
Helpdesk ID | number |
Created at | date |
Is predefined | boolean |
Agent ID | number |
Description | text |
Assignment type | number |
Task ID | number |
| Field | Type |
|---|---|
Note IDRequired | number |
Object Type | choice |
Object ID | number |
Limit | number |
| Field | Type |
|---|---|
Created at | date |
Author ID | number |
Last author | number |
Object ID | number |
ID | number |
Description | text |
Object type | number |
Last update | date |
Title | text |
| Field | Type |
|---|---|
Group ID | choice |
Limit | number |
| Field | Type |
|---|---|
ID | number |
Name | text |
Total | number |
Parent ID | number |
| Field | Type |
|---|---|
From | date |
Request ID | number |
To | date |
Limit | number |
| Field | Type |
|---|---|
Status | number |
Incident | number |
From | date |
User ID | number |
Total | text |
Timetracking category ID | number |
Timetracking ID | number |
To | date |
Comment | text |
| Field | Type |
|---|---|
User IDs | choice |
Include Disabled | boolean |
Limit | number |
| Field | Type |
|---|---|
ID | number |
Name | text |
Lastname | text |
Username | text |
Email | text |
Other email | text |
Doc | text |
Mobile | text |
Office | text |
Other | text |
Fax | text |
Address | text |
Phone | text |
City | text |
Country | text |
Birthday | text |
Position | text |
Department | text |
Manager ID | text |
Location | text |
Actions
| Field | Type |
|---|---|
User IDRequired | choice |
Approval IDRequired | number |
Note | text |
| Field | Type |
|---|---|
Status | text |
| Field | Type |
|---|---|
Request IDRequired | number |
RatingRequired | number |
Comment | text |
| Field | Type |
|---|---|
Status | text |
| Field | Type |
|---|---|
Group IDRequired | choice |
Users IDsRequired | choice |
| Field | Type |
|---|---|
ID | number |
| Field | Type |
|---|---|
Helpdesk IDRequired | choice |
Users IDsRequired | choice |
| Field | Type |
|---|---|
ID | number |
| Field | Type |
|---|---|
Group IDRequired | choice |
Users IDsRequired | choice |
| Field | Type |
|---|---|
ID | number |
| Field | Type |
|---|---|
User IDRequired | choice |
Approval IDRequired | number |
| Field | Type |
|---|---|
Status | text |
| Field | Type |
|---|---|
User IDRequired | number |
Request IDRequired | number |
Comment | text |
| Field | Type |
|---|---|
Status | text |
| Field | Type |
|---|---|
Breaking News IDRequired | choice |
BodyRequired | text |
Is Solution | boolean |
Creator ID | choice |
| Field | Type |
|---|---|
Company NameRequired | text |
External ID | text |
| Field | Type |
|---|---|
ID | number |
Name | text |
External ID | text |
Total | number |
| Field | Type |
|---|---|
Group Name | text |
| Field | Type |
|---|---|
Group ID | number |
| Field | Type |
|---|---|
Location NameRequired | text |
Parent Location ID | choice |
| Field | Type |
|---|---|
Location ID | number |
| Field | Type |
|---|---|
Author IDRequired | choice |
Request IDRequired | number |
CommentRequired | text |
Attachments | array |
Attachment ID | number |
Is Propagation | boolean |
Customer Visible | boolean |
Is Solution | boolean |
| Field | Type |
|---|---|
Status | text |
| Field | Type |
|---|---|
Category IDRequired | choice |
Creator IDRequired | choice |
Request TitleRequired | text |
Customer IDRequired | choice |
Type IDRequired | choice |
Priority IDRequired | choice |
Attachments | array |
Source ID | number |
Description | text |
Related To | array |
Date | date |
Location ID | choice |
| Field | Type |
|---|---|
Status | text |
Info | text |
Request ID | number |
| Field | Type |
|---|---|
DescriptionRequired | text |
Object TypeRequired | choice |
Author IDRequired | choice |
TitleRequired | text |
Object IDRequired | number |
| Field | Type |
|---|---|
User IDRequired | choice |
ToRequired | date |
Request IDRequired | number |
Category ID | choice |
From | date |
Comment | text |
| Field | Type |
|---|---|
Status | text |
Time Tracking ID | number |
| Field | Type |
|---|---|
User NameRequired | text |
User LastnameRequired | text |
User EmailRequired | |
User Address | text |
Is External | boolean |
User Country | text |
Other Email | |
User Birthday | date |
Manager ID | number |
User National ID | text |
User Password | text |
Send Set Password Email | boolean |
Force Password Change | boolean |
User Mobile | text |
User Department | text |
Employee Number | text |
Username | text |
Office Phone Number | text |
Fax Number | text |
Localization | text |
| Field | Type |
|---|---|
ID | number |
Name | text |
Lastname | text |
Username | text |
Email | text |
Other email | text |
Doc | text |
Mobile | text |
Office | text |
Other | text |
Fax | text |
Address | text |
Phone | text |
City | text |
Country | text |
Birthday | text |
Position | text |
Department | text |
Manager ID | text |
Location | text |
| Field | Type |
|---|---|
BodyRequired | text |
Type IDRequired | choice |
TitleRequired | text |
Affected Helpdesk IDs | choice |
Affected Group IDs | choice |
Resolution Time | date |
Major Incident ID | number |
Creator ID | choice |
| Field | Type |
|---|---|
Breaking News ID | number |
| Field | Type |
|---|---|
Company IDRequired | choice |
| Field | Type |
|---|---|
Group IDRequired | choice |
| Field | Type |
|---|---|
Location IDRequired | choice |
| Field | Type |
|---|---|
Note IDRequired | number |
Author IDRequired | choice |
| Field | Type |
|---|---|
User IDRequired | choice |
Time Tracking IDRequired | number |
Request IDRequired | number |
| Field | Type |
|---|---|
User IDRequired | choice |
| Field | Type |
|---|---|
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
| Field | Type |
|---|---|
Body | text |
Headers | object |
Status code | number |
| Field | Type |
|---|---|
User IDRequired | choice |
Approval IDRequired | number |
Note | text |
| Field | Type |
|---|---|
Status | text |
| Field | Type |
|---|---|
Author IDRequired | number |
Request IDRequired | number |
| Field | Type |
|---|---|
Status | text |
| Field | Type |
|---|---|
Request IDRequired | number |
Comment | text |
| Field | Type |
|---|---|
Status | text |
| Field | Type |
|---|---|
Group IDRequired | choice |
| Field | Type |
|---|---|
ID | number |
| Field | Type |
|---|---|
Group IDRequired | choice |
| Field | Type |
|---|---|
ID | array |
| Field | Type |
|---|---|
Helpdesk IDRequired | choice |
| Field | Type |
|---|---|
ID | number |
| Field | Type |
|---|---|
Author IDRequired | number |
Request IDRequired | number |
| Field | Type |
|---|---|
Status | text |
| Field | Type |
|---|---|
Company IDRequired | choice |
Company Name | text |
External ID | text |
| Field | Type |
|---|---|
ID | number |
Name | text |
External ID | text |
Total | number |
| Field | Type |
|---|---|
Request IDRequired | number |
Category ID | choice |
Request Title | text |
Source ID | number |
Client ID | choice |
Reassignment | boolean |
Type ID | choice |
Priority ID | choice |
Description | text |
Date | date |
Location ID | choice |
| Field | Type |
|---|---|
Closed reason | text |
Assigned group ID | number |
Creator ID | number |
Date ocurred | date |
Title | text |
Sla incident first reply | text |
Closed at | date |
Pretty ID | text |
Created at | date |
Type ID | number |
User ID | number |
Rating | number |
Category ID | number |
Attachments | array |
Assigned ID | number |
Description | text |
Process ID | number |
Solved at | date |
Status ID | number |
ID | number |
| Field | Type |
|---|---|
Note IDRequired | number |
Author IDRequired | choice |
Description | text |
Title | text |
| Field | Type |
|---|---|
Status | text |
| Field | Type |
|---|---|
User IDRequired | choice |
User Language | choice |
User Name | text |
User Home Address | text |
User Country | text |
User Lastname | text |
User Secondary Email Address | |
User Birthday | date |
User's Manager ID | number |
User Email Address | |
User National ID Number | text |
User Position | text |
User Mobile Phone Number | text |
User Employee Number | text |
User Office Phone Number | text |
User Fax Number | text |
Localization | text |
User Secondary Phone Number | text |
User Phone Number | text |
User City | text |
| Field | Type |
|---|---|
Status | text |
| Field | Type |
|---|---|
Breaking News IDRequired | choice |
Body | text |
Type ID | choice |
Title | text |
Affected Helpdesk IDs | choice |
Affected Group IDs | choice |
Resolution Time | date |
Status ID | choice |
Creator ID | choice |
| Field | Type |
|---|---|
Status | text |



