Requirements
To use Invgate on WEXTL you need an active account and an API access token from your account settings.[3]
Get your Invgate credentials
- Instance URLurlRequired
Instance URL without the last slash(/). E.g https://test.sd.cloud.invgate.net/api/v1
[1] - Authentication UsernametextRequired
- Authentication KeypasswordRequired
Connect Invgate in WEXTL
- Log in to your WEXTL account, add the Invgate node module to your workflow, and click Create new credential.
- Optional: In the Credential name field, enter a name for the credential.
- Enter the authentication credentials you copied from your Invgate account, or follow the on-screen instructions to create the credential.
- If prompted, authenticate your account and confirm access.
- If you want to make changes to your credential in the future, follow the steps in Manage credentials →

Notes
Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →
Invgate node modules
The list below is a reference of every Invgate node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.
Open any Invgate node module below to inspect its input parameters, outputs, and connection requirements.
Watch Breaking NewsTrigger
| Field | Type |
|---|---|
| ID | number |
| Type ID | number |
| Resolution time | text |
| Created at | date |
| Title | text |
| Body | text |
| Affected helpdesk ids | array |
| Affected group ids | array |
| Created by ID | text |
| Status ID | number |
Watch GroupsTrigger
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Total | number |
Watch LocationsTrigger
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Total | number |
| Parent ID | number |
Watch UsersTrigger
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Lastname | text |
| Username | text |
| text | |
| Other email | text |
| Doc | text |
| Mobile | text |
| Office | text |
| Other | text |
| Fax | text |
| Address | text |
| Phone | text |
| City | text |
| Country | text |
| Birthday | text |
| Position | text |
| Department | text |
| Manager ID | text |
| Location | text |
Get a Data Export URLAction
Get a UserAction
| Field | Type |
|---|---|
User IDRequired | choice |
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Lastname | text |
| Username | text |
| text | |
| Other email | text |
| Doc | text |
| Mobile | text |
| Office | text |
| Other | text |
| Fax | text |
| Address | text |
| Phone | text |
| City | text |
| Country | text |
| Birthday | text |
| Position | text |
| Department | text |
| Manager ID | text |
| Location | text |
Get Breaking NewsAction
List Breaking NewsSearch
List Breaking News StatusesSearch
List CompaniesSearch
List Group ObserversSearch
List Group UsersSearch
List GroupsSearch
List Help DesksSearch
List Helpdesk ObserversSearch
List Incident ApprovalsSearch
List Incident CommentsSearch
List Incident TasksSearch
| Field | Type |
|---|---|
Request IDRequired | number |
| Limit | number |
| Field | Type |
|---|---|
| Name | text |
| Linked request ID | number |
| Wf stage ID | text |
| Is required | boolean |
| Completed at | date |
| Expiration date | date |
| Status | number |
| Helpdesk ID | number |
| Created at | date |
| Is predefined | boolean |
| Agent ID | number |
| Description | text |
| Assignment type | number |
| Task ID | number |
List IncidentsSearch
| Field | Type |
|---|---|
Request IDRequired | number |
| Comments | boolean |
| Decoded Special Characters | boolean |
| Limit | number |
| Field | Type |
|---|---|
| Closed reason | text |
| Assigned group ID | number |
| Creator ID | number |
| Date ocurred | date |
| Title | text |
| Sla incident first reply | text |
| Closed at | date |
| Pretty ID | text |
| Created at | date |
| Type ID | number |
| User ID | number |
| Rating | number |
| Category ID | number |
| Attachments | array |
| Assigned ID | number |
| Description | text |
| Process ID | number |
| Solved at | date |
| Status ID | number |
| ID | number |
List Internal NotesSearch
List LocationsSearch
List Time Tracking RecordsSearch
List UsersSearch
| Field | Type |
|---|---|
| User IDs | choice |
| Include Disabled | boolean |
| Limit | number |
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Lastname | text |
| Username | text |
| text | |
| Other email | text |
| Doc | text |
| Mobile | text |
| Office | text |
| Other | text |
| Fax | text |
| Address | text |
| Phone | text |
| City | text |
| Country | text |
| Birthday | text |
| Position | text |
| Department | text |
| Manager ID | text |
| Location | text |
Accept an ApprovalAction
Accept an Incident SolutionAction
Add a Group UserAction
Add Helpdesk ObserversAction
Add Observers to a GroupAction
Cancel an ApprovalAction
Cancel an IncidentAction
Create a Breaking News StatusAction
| Field | Type |
|---|---|
Breaking News IDRequired | choice |
BodyRequired | text |
| Is Solution | boolean |
| Creator ID | choice |
Create a CompanyAction
Create a LocationAction
Create a Time Tracking RecordAction
Create a UserAction
| Field | Type |
|---|---|
User NameRequired | text |
User LastnameRequired | text |
User EmailRequired | |
| User Address | text |
| Is External | boolean |
| User Country | text |
| Other Email | |
| User Birthday | date |
| Manager ID | number |
| User National ID | text |
| User Password | text |
| Send Set Password Email | boolean |
| Force Password Change | boolean |
| User Mobile | text |
| User Department | text |
| Employee Number | text |
| Username | text |
| Office Phone Number | text |
| Fax Number | text |
| Localization | text |
| Field | Type |
|---|---|
| ID | number |
| Name | text |
| Lastname | text |
| Username | text |
| text | |
| Other email | text |
| Doc | text |
| Mobile | text |
| Office | text |
| Other | text |
| Fax | text |
| Address | text |
| Phone | text |
| City | text |
| Country | text |
| Birthday | text |
| Position | text |
| Department | text |
| Manager ID | text |
| Location | text |
Create an Incident CommentAction
Create an Incident RequestAction
| Field | Type |
|---|---|
Category IDRequired | choice |
Creator IDRequired | choice |
Request TitleRequired | text |
Customer IDRequired | choice |
Type IDRequired | choice |
Priority IDRequired | choice |
| Attachments | array |
| Source ID | number |
| Description | text |
| Related To | array |
| Date | date |
| Location ID | choice |
| Field | Type |
|---|---|
| Status | text |
| Info | text |
| Request ID | number |
Create an Internal NoteAction
| Field | Type |
|---|---|
DescriptionRequired | text |
Object TypeRequired | choice |
Author IDRequired | choice |
TitleRequired | text |
Object IDRequired | number |
Create Breaking NewsAction
Delete a CompanyAction
| Field | Type |
|---|---|
Company IDRequired | choice |
Delete a GroupAction
| Field | Type |
|---|---|
Group IDRequired | choice |
Delete a LocationAction
| Field | Type |
|---|---|
Location IDRequired | choice |
Delete a Time Tracking RecordAction
| Field | Type |
|---|---|
User IDRequired | choice |
Time Tracking IDRequired | number |
Request IDRequired | number |
Delete a UserAction
| Field | Type |
|---|---|
User IDRequired | choice |
Delete an Internal NoteAction
| Field | Type |
|---|---|
Note IDRequired | number |
Author IDRequired | choice |
Perform an API Requestuniversal
Reject an ApprovalAction
Reject an IncidentAction
Reject an Incident SolutionAction
Remove Group ObserversAction
Remove Group UsersAction
Remove Observers from a HelpdeskAction
Reopen an IncidentAction
Update a CompanyAction
Update a UserAction
| Field | Type |
|---|---|
User IDRequired | choice |
| User Language | choice |
| User Name | text |
| User Home Address | text |
| User Country | text |
| User Lastname | text |
| User Secondary Email Address | |
| User Birthday | date |
| User's Manager ID | number |
| User Email Address | |
| User National ID Number | text |
| User Position | text |
| User Mobile Phone Number | text |
| User Employee Number | text |
| User Office Phone Number | text |
| User Fax Number | text |
| Localization | text |
| User Secondary Phone Number | text |
| User Phone Number | text |
| User City | text |
| Field | Type |
|---|---|
| Status | text |
Update an IncidentAction
| Field | Type |
|---|---|
Request IDRequired | number |
| Category ID | choice |
| Request Title | text |
| Source ID | number |
| Client ID | choice |
| Reassignment | boolean |
| Type ID | choice |
| Priority ID | choice |
| Description | text |
| Date | date |
| Location ID | choice |
| Field | Type |
|---|---|
| Closed reason | text |
| Assigned group ID | number |
| Creator ID | number |
| Date ocurred | date |
| Title | text |
| Sla incident first reply | text |
| Closed at | date |
| Pretty ID | text |
| Created at | date |
| Type ID | number |
| User ID | number |
| Rating | number |
| Category ID | number |
| Attachments | array |
| Assigned ID | number |
| Description | text |
| Process ID | number |
| Solved at | date |
| Status ID | number |
| ID | number |
Update an Internal NoteAction
Templates
Look for Invgate templates in the WEXTL template library.
Browse templates →Explore alternative apps
- BoldDesk[2]Customer support help desk platform for managing tickets, live chat, contacts, and approval workflows.
- DeskproAI-powered help desk for tickets, knowledge base, and customer support workflows.
- CapacityAI-powered support automation platform that deflects tickets by answering questions, routing requests, and managing knowledge across teams.
- Classe365Student information and school management system for admissions, academics, and administration.
- ClinikoPractice management for healthcare providers — appointments, notes, and billing.
References
- WEXTL® Invgate Source Code connector implementation.
- Our users use cases and automations.
- Official API Documentation for Invgate.
- WEXTL® visual workflow builder data.
Last updated: Jul 24, 2026 18:11
