Can Deskpro trigger actions in TOPdesk, and TOPdesk in Deskpro?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Deskpro and TOPdesk?

No. Deskpro-to-TOPdesk automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Deskpro + TOPdesk Integration

Build support workflows between Deskpro and TOPdesk on a visual canvas — map fields once and let data flow.

Example: when Deskpro's "Watch Agent Chats Messages" fires, WEXTL can "Archive a Location" in TOPdesk. Deskpro has 18 triggers (including Watch Agent Chats Messages, Watch Agent Groups, and Watch Agents); TOPdesk has 63 actions (including Archive a Location, Archive a Location, and Archive an Asset).

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Deskpro triggersTOPdesk actions

Deskpro workflow triggers

TOPdesk workflow actions

Frequently asked questions

Common questions about connecting Deskpro and TOPdesk.

Connect your Deskpro and TOPdesk accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

DeskproBrowse all Deskpro triggers, actions, and integrations.

TOPdeskBrowse all TOPdesk triggers, actions, and integrations.

Deskpro + TOPdesk Integration

Frequently asked questions

How do I connect Deskpro and TOPdesk?

What can I automate between Deskpro and TOPdesk?

Can Deskpro trigger actions in TOPdesk, and TOPdesk in Deskpro?

Do I need to write code to integrate Deskpro and TOPdesk?

Explore Deskpro and TOPdesk, or get started

Deskpro + TOPdesk Integration

Frequently asked questions

How do I connect Deskpro and TOPdesk?

What can I automate between Deskpro and TOPdesk?

Can Deskpro trigger actions in TOPdesk, and TOPdesk in Deskpro?

Do I need to write code to integrate Deskpro and TOPdesk?

Explore Deskpro and TOPdesk, or get started