Can Gorgias trigger actions in TOPdesk, and TOPdesk in Gorgias?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Gorgias and TOPdesk?

No. Gorgias-to-TOPdesk automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Gorgias + TOPdesk Integration

Build support workflows between Gorgias and TOPdesk on a visual canvas — map fields once and let data flow.

Example: when Gorgias's "Watch Customers" fires, WEXTL can "Archive a Location" in TOPdesk. Gorgias has 7 triggers (including Watch Customers, Watch Jobs, and Watch New Ticket Messages); TOPdesk has 63 actions (including Archive a Location, Archive a Location, and Archive an Asset).

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Gorgias triggersTOPdesk actions

Gorgias workflow triggers

TOPdesk workflow actions

Frequently asked questions

Common questions about connecting Gorgias and TOPdesk.

Connect your Gorgias and TOPdesk accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

GorgiasBrowse all Gorgias triggers, actions, and integrations.

TOPdeskBrowse all TOPdesk triggers, actions, and integrations.

Gorgias + TOPdesk Integration

Frequently asked questions

How do I connect Gorgias and TOPdesk?

What can I automate between Gorgias and TOPdesk?

Can Gorgias trigger actions in TOPdesk, and TOPdesk in Gorgias?

Do I need to write code to integrate Gorgias and TOPdesk?

Explore Gorgias and TOPdesk, or get started

Gorgias + TOPdesk Integration

Frequently asked questions

How do I connect Gorgias and TOPdesk?

What can I automate between Gorgias and TOPdesk?

Can Gorgias trigger actions in TOPdesk, and TOPdesk in Gorgias?

Do I need to write code to integrate Gorgias and TOPdesk?

Explore Gorgias and TOPdesk, or get started