About this integration
Shared inbox for conversations, customers, and mailboxes — threads, tags, reports, and webhook watches. Connect it to any workflow without writing code.
You can choose from 2 triggers, 75 search modules and 64 actions. The connection type is oauth authentication. Webhook-based triggers fire instantly without polling.
How to connect
The credential form asks for Client ID and Client Secret.
Prefer the interactive builder form? Open it on the app page.
You’ll be redirected to sign in and approve access — your password is never shared with WEXTL.
| Field | Type | Help |
|---|---|---|
Client IDRequired | text | OAuth client ID from Help Scout My Apps. |
Client SecretRequired | password | OAuth client secret from Help Scout My Apps. |
Use it in workflow automation
Start with Watch Conversations, then add Create Address.
Triggers, searches and actions
Explore the fields available for each Help Scout trigger, search, and action — 2 triggers, 75 searchs, and 64 actions.
Triggers
Whenever something changes in the app, one of 2 available triggers can start a run immediately.
- Watch Conversations
- Watch Help Scout Events
Searches
75 search modules let you query the app mid-run and feed the results to the next step.
- Download Attachment File
- Get Address
- Get Attachment Data
- Get Chat Report
- Get Company Customers Helped Report
Actions
Use 64 action modules to write data back into the app from anywhere in a run.
- Create Address
- Create Chat Handle
- Create Chat Thread
- Create Conversation
- Create Customer
Explore the fields available for each Help Scout trigger, search, and action.
Triggers
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Id | number |
Number | number |
Threads | number |
Type | text |
Folder ID | number |
Status | text |
State | text |
Subject | text |
Preview | text |
| Field | Type |
|---|---|
EventsRequired | choice |
SecretRequired | secret |
Mailbox IDs | choice |
Label | text |
| Field | Type |
|---|---|
Id | number |
Number | number |
Threads | number |
Type | text |
Folder ID | number |
Status | text |
State | text |
Subject | text |
Preview | text |
Searches
| Field | Type |
|---|---|
IDRequired | choice |
Attachment IDRequired | text |
| Field | Type |
|---|---|
Data | text |
Mime Type | text |
File Name | text |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
City | text |
Lines | array |
State | text |
Postal Code | text |
Country | text |
| Field | Type |
|---|---|
IDRequired | choice |
Attachment IDRequired | text |
| Field | Type |
|---|---|
Data | text |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | object |
Start Date | date |
End Date | date |
Volume | object |
Responses | object |
Resolutions | object |
Previous | object |
Start Date | date |
End Date | date |
Volume | object |
Responses | object |
Resolutions | object |
Deltas | object |
Volume | object |
Responses | object |
Resolutions | object |
Wait Time | object |
Count | number |
Previous Count | number |
Ranges | array |
Response Time | object |
Count | number |
Previous Count | number |
Ranges | array |
Messages Per Chat | object |
Count | number |
Previous Count | number |
Ranges | array |
Duration | object |
Count | number |
Previous Count | number |
Ranges | array |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | array |
Previous | array |
| Field | Type |
|---|---|
LimitRequired | number |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Id | number |
Number | number |
Type | text |
Mailboxid | number |
Attachments | boolean |
Subject | text |
Status | text |
Thread Count | number |
Preview | text |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Filter Tags | array |
Current | object |
Start Date | date |
End Date | date |
Customers Helped | number |
Closed | number |
Total Replies | number |
Total Users | number |
Total Days | number |
Replies Per Day Per User | number |
Replies Per Day | number |
Resolved Per Day | number |
Previous | object |
Start Date | date |
End Date | date |
Customers Helped | number |
Closed | number |
Total Replies | number |
Total Users | number |
Total Days | number |
Replies Per Day Per User | number |
Replies Per Day | number |
Resolved Per Day | number |
Deltas | object |
Customers Helped | number |
Total Replies | number |
Replies Per Day | number |
Closed | number |
Total Users | number |
Replies Per Day Per User | number |
Users | array |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Number | number |
Threads | number |
Type | text |
Folder ID | number |
Status | text |
State | text |
Subject | text |
Preview | text |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Enabled | boolean |
Away Duration | object |
Hours | number |
Minutes | number |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Items | array |
| Field | Type |
|---|---|
LimitRequired | number |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Id | number |
Number | number |
Type | text |
Mailboxid | number |
Attachments | boolean |
Subject | text |
Status | text |
Thread Count | number |
Preview | text |
| Field | Type |
|---|---|
LimitRequired | number |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Id | number |
Number | number |
Type | text |
Mailboxid | number |
Attachments | boolean |
Subject | text |
Status | text |
Thread Count | number |
Preview | text |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Filter Tags | array |
Busiest Day | object |
Day | number |
Hour | number |
Count | number |
Busy Time Start | number |
Busy Time End | number |
Current | object |
Start Date | date |
End Date | date |
Total Conversations | number |
Conversations Created | number |
New Conversations | number |
Customers | number |
Conversations Per Day | number |
Previous | object |
Start Date | date |
End Date | date |
Total Conversations | number |
Conversations Created | number |
New Conversations | number |
Customers | number |
Conversations Per Day | number |
Deltas | object |
New Conversations | number |
Total Conversations | number |
Customers | number |
Conversations Created | number |
Conversations Per Day | number |
Tags | object |
Count | number |
Top | array |
Customers | object |
Count | number |
Top | array |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
First Name | text |
Last Name | text |
Gender | text |
Job Title | text |
Location | text |
Organization | text |
Organization ID | number |
Photo Type | text |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | object |
Visitors | number |
Browse Action | number |
Sent An Email Result | number |
Found An Answer Result | number |
Search Action | number |
Failed Result | number |
Docs Viewed Per Visit | number |
Popular Searches | array |
Failed Searches | array |
Top Articles | array |
Top Categories | array |
Deltas | object |
Failed Result | number |
Docs Viewed Per Visit | number |
Found An Answer Result | number |
Visitors | number |
Browse Action | number |
Search Action | number |
Sent An Email Result | number |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Filter Tags | array |
Current | object |
Start Date | date |
End Date | date |
Volume | object |
Resolutions | object |
Responses | object |
Previous | object |
Start Date | date |
End Date | date |
Volume | object |
Resolutions | object |
Responses | object |
Deltas | object |
Volume | object |
Resolutions | object |
Responses | object |
Response Time | object |
Count | number |
Previous Count | number |
Ranges | array |
Handle Time | object |
Count | number |
Previous Count | number |
Ranges | array |
First Response Time | object |
Count | number |
Previous Count | number |
Ranges | array |
Resolution Time | object |
Count | number |
Previous Count | number |
Ranges | array |
Replies To Resolve | object |
Count | number |
Previous Count | number |
Ranges | array |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Previous | array |
Current | array |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | object |
Ratings Percent | number |
Okay | number |
Great | number |
Happiness Score | number |
Okay Count | number |
Total Customers With Ratings | number |
Not Good Count | number |
Ratings Count | number |
Not Good | number |
Great Count | number |
Previous | object |
Ratings Percent | number |
Great | number |
Okay | number |
Happiness Score | number |
Okay Count | number |
Total Customers With Ratings | number |
Not Good Count | number |
Ratings Count | number |
Not Good | number |
Great Count | number |
Deltas | object |
Okay | number |
Great | number |
Okay Count | number |
Happiness Score | number |
Not Good Count | number |
Not Good | number |
Great Count | number |
| Field | Type |
|---|---|
LimitRequired | number |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Number | number |
Threadid | number |
Thread Created At | date |
Id | number |
Type | text |
Rating ID | number |
Rating Customer ID | number |
Rating Comments | text |
Rating Created At | date |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Name | text |
Slug | text |
Email | text |
Created At | date |
Updated At | date |
| Field | Type |
|---|---|
LimitRequired | number |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Id | number |
Number | number |
Type | text |
Mailboxid | number |
Attachments | boolean |
Subject | text |
Status | text |
Thread Count | number |
Preview | text |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | array |
Previous | array |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Name | text |
Website | text |
Description | text |
Location | text |
Logo Url | text |
Note | text |
Domains | array |
Phones | array |
| Field | Type |
|---|---|
Property SlugRequired | choice |
| Field | Type |
|---|---|
Type | text |
Slug | text |
Name | text |
Options | array |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | object |
Start Date | date |
End Date | date |
Phone Conversations | number |
Phone Calls Created | number |
Customers | number |
Previous | object |
Start Date | date |
End Date | date |
Phone Conversations | number |
Phone Calls Created | number |
Customers | number |
Deltas | object |
New Conversations | number |
Phone Calls Created | number |
Customers | number |
Users | array |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Filter Tags | array |
Current | object |
Start Date | date |
End Date | date |
Total Conversations | number |
Resolution Time | number |
Replies To Resolve | number |
Response Time | number |
First Response Time | number |
Resolved | number |
Resolved On First Reply | number |
Closed | number |
Previous | object |
Start Date | date |
End Date | date |
Total Conversations | number |
Resolution Time | number |
Replies To Resolve | number |
Response Time | number |
First Response Time | number |
Resolved | number |
Resolved On First Reply | number |
Closed | number |
Deltas | object |
Total Conversations | number |
Replies Sent | number |
First Response Time | number |
Resolved | number |
Replies To Resolve | number |
Closed | number |
Resolved On First Reply | number |
Response Time | number |
Handle Time | number |
Resolution Time | number |
Response Time | object |
Count | number |
Previous Count | number |
Ranges | array |
Handle Time | object |
Count | number |
Previous Count | number |
Ranges | array |
First Response Time | object |
Count | number |
Previous Count | number |
Ranges | array |
Replies To Resolve | object |
Count | number |
Previous Count | number |
Ranges | array |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | array |
Previous | array |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Previous | array |
Current | array |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Previous | array |
Current | array |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Previous | array |
Current | array |
| Field | Type |
|---|---|
Id | number |
First Name | text |
Last Name | text |
Email | text |
Role | text |
Timezone | text |
Photo Url | text |
Created At | date |
Updated At | date |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Previous | array |
Current | array |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
State | text |
Assignment Limit | number |
Assignment Method | text |
User Ids | array |
Rotation | array |
| Field | Type |
|---|---|
IDRequired | text |
| Field | Type |
|---|---|
Id | number |
Customer | object |
Id | number |
Email | text |
First Name | text |
Last Name | text |
Photo Url | text |
Thread ID | number |
Conversation ID | number |
Conversation Number | number |
Mailbox ID | number |
Rating | text |
User | object |
Id | number |
Email | text |
First Name | text |
Last Name | text |
Comments | text |
| Field | Type |
|---|---|
IDRequired | choice |
Inbox IDRequired | choice |
Saved Reply IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Name | text |
Text | text |
Chat Text | text |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Type | text |
First Name | text |
Last Name | text |
Initials | text |
Timezone | text |
Role | text |
Created At | date |
Updated At | date |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Slug | text |
Name | text |
Color | text |
| Field | Type |
|---|---|
Conversation IDRequired | choice |
Thread IDRequired | choice |
| Field | Type |
|---|---|
Original | text |
| Field | Type |
|---|---|
Conversation IDRequired | choice |
Thread IDRequired | choice |
| Field | Type |
|---|---|
Body | text |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
First Name | text |
Last Name | text |
Email | text |
Role | text |
Timezone | text |
Photo Url | text |
Created At | date |
Updated At | date |
| Field | Type |
|---|---|
UserRequired | choice |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | object |
Start Date | date |
End Date | date |
Total Days | number |
New Conversations | number |
Messages Per Chat | number |
Response Time | number |
Wait Time | number |
Duration | number |
Previous | object |
Start Date | date |
End Date | date |
Total Days | number |
New Conversations | number |
Messages Per Chat | number |
Response Time | text |
Wait Time | text |
Duration | text |
Deltas | object |
New Conversations | number |
Messages Per Chat | number |
Response Time | number |
Wait Time | number |
Duration | number |
| Field | Type |
|---|---|
LimitRequired | number |
UserRequired | choice |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Id | number |
Number | number |
Customers | array |
Avg Handle Time | number |
First Response Time | number |
Replies Sent | number |
Response Time | number |
Resolve Time | number |
| Field | Type |
|---|---|
UserRequired | choice |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | array |
| Field | Type |
|---|---|
LimitRequired | number |
UserRequired | choice |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Id | number |
Number | number |
Type | text |
Mailboxid | number |
Attachments | boolean |
Subject | text |
Status | text |
Thread Count | number |
Preview | text |
| Field | Type |
|---|---|
LimitRequired | number |
UserRequired | choice |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Number | number |
Threadid | number |
Thread Created At | date |
Id | number |
Type | text |
Rating ID | number |
Rating Customer ID | number |
Rating Comments | text |
Rating Created At | date |
| Field | Type |
|---|---|
UserRequired | choice |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Filter Tags | array |
Current | object |
Ratings Percent | number |
Okay | number |
Great | number |
Happiness Score | number |
Okay Count | number |
Total Customers With Ratings | number |
Not Good Count | number |
Ratings Count | number |
Not Good | number |
Great Count | number |
Previous | object |
Ratings Percent | number |
Great | number |
Okay | number |
Happiness Score | number |
Okay Count | number |
Total Customers With Ratings | number |
Not Good Count | number |
Ratings Count | number |
Not Good | number |
Great Count | number |
Deltas | object |
Okay | number |
Great | number |
Okay Count | number |
Happiness Score | number |
Not Good Count | number |
Not Good | number |
Great Count | number |
| Field | Type |
|---|---|
UserRequired | choice |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Filter Tags | array |
User | object |
Id | number |
Has Photo | boolean |
Created At | date |
Name | text |
Total Customers Helped | number |
Photo Url | text |
Current | object |
Start Date | date |
End Date | date |
Total Days | number |
Resolved | number |
Conversations Created | number |
Closed | number |
Total Replies | number |
Resolved On First Reply | number |
Percent Resolved On First Reply | number |
Replies To Resolve | number |
Previous | object |
Start Date | date |
End Date | date |
Total Days | number |
Resolved | number |
Conversations Created | number |
Closed | number |
Total Replies | number |
Resolved On First Reply | number |
Percent Resolved On First Reply | number |
Replies To Resolve | number |
Deltas | object |
Total Conversations | number |
Customers Helped | number |
Happiness Score | number |
Replies Per Day | number |
Resolved On First Reply | number |
Handle Time | number |
Conversations Per Day | number |
Resolved | number |
Replies To Resolve | number |
Active Conversations | number |
| Field | Type |
|---|---|
UserRequired | choice |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | array |
| Field | Type |
|---|---|
UserRequired | choice |
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | array |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
User ID | number |
Email | object |
Status | text |
Updated At | date |
Performed By | number |
Source | text |
Custom Status | object |
Chat | object |
Status | text |
Mailbox Statuses | object |
| Field | Type |
|---|---|
StartRequired | date |
EndRequired | date |
Inbox | choice |
| Field | Type |
|---|---|
Current | array |
Previous | array |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Value | text |
Type | text |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Id | number |
Number | number |
Threads | number |
Type | text |
Folder ID | number |
Status | text |
State | text |
Subject | text |
Preview | text |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Type | text |
Slug | text |
Name | text |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Id | number |
First Name | text |
Last Name | text |
Gender | text |
Job Title | text |
Location | text |
Organization | text |
Organization ID | number |
Photo Type | text |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Value | text |
Type | text |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Required | boolean |
Order | number |
Type | text |
Name | text |
Options | array |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Id | number |
Name | text |
Slug | text |
Email | text |
Created At | date |
Updated At | date |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Name | text |
Type | text |
User ID | number |
Total Count | number |
Active Count | number |
Updated At | date |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Number | number |
Threads | number |
Type | text |
Folder ID | number |
Status | text |
State | text |
Subject | text |
Preview | text |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
First Name | text |
Last Name | text |
Gender | text |
Job Title | text |
Location | text |
Organization | text |
Photo Type | text |
Photo Url | text |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Type | text |
Slug | text |
Name | text |
Options | array |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Id | number |
Name | text |
Website | text |
Description | text |
Location | text |
Logo Url | text |
Note | text |
Domains | array |
Phones | array |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Value | text |
Type | text |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
Include Chat Replies | boolean |
| Field | Type |
|---|---|
Id | number |
Name | text |
Preview | text |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Value | text |
Type | text |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Id | number |
Type | text |
First Name | text |
Last Name | text |
Initials | text |
Timezone | text |
Role | text |
Created At | date |
Updated At | date |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Id | number |
Slug | text |
Name | text |
Color | text |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
First Name | text |
Last Name | text |
Email | text |
Role | text |
Timezone | text |
Photo Url | text |
Created At | date |
Updated At | date |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Id | number |
Name | text |
Timezone | text |
Photo Url | text |
Created At | date |
Updated At | date |
Mention | text |
Initials | text |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Type | text |
Status | text |
State | text |
Action | object |
Type | text |
Text | text |
Body | text |
Source | object |
Type | text |
Via | text |
Customer | object |
Id | number |
First | text |
Last | text |
Photo Url | text |
Email | text |
Created By | object |
Id | number |
Type | text |
First | text |
Last | text |
Photo Url | text |
Email | text |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Id | number |
First Name | text |
Last Name | text |
Email | text |
Role | text |
Timezone | text |
Photo Url | text |
Created At | date |
Updated At | date |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
User ID | number |
Email | object |
Status | text |
Updated At | date |
Performed By | number |
Source | text |
Custom Status | object |
Chat | object |
Status | text |
Mailbox Statuses | object |
| Field | Type |
|---|---|
LimitRequired | number |
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Value | text |
| Field | Type |
|---|---|
LimitRequired | number |
| Field | Type |
|---|---|
Id | number |
Mailbox ID | number |
Type | text |
Status | text |
Order | number |
Name | text |
Created At | date |
Modified At | date |
Actions
| Field | Type |
|---|---|
CustomerRequired | choice |
City | text |
State | text |
Postal Code | text |
Country | text |
Lines | array |
| Field | Type |
|---|---|
City | text |
Lines | array |
State | text |
Postal Code | text |
Country | text |
| Field | Type |
|---|---|
CustomerRequired | choice |
TypeRequired | choice |
ValueRequired | text |
| Field | Type |
|---|---|
Id | number |
Type | text |
Value | text |
| Field | Type |
|---|---|
ConversationRequired | choice |
TextRequired | text |
CustomerRequired | object |
ID | number |
Email | text |
First Name | text |
Last Name | text |
Attachments | array |
| Field | Type |
|---|---|
Id | number |
Type | text |
Text | text |
| Field | Type |
|---|---|
SubjectRequired | text |
TypeRequired | choice |
InboxRequired | choice |
StatusRequired | choice |
CustomerRequired | object |
ID | number |
Email | text |
First Name | text |
Last Name | text |
ThreadsRequired | array |
Auto Reply | boolean |
Imported | boolean |
Assign To | choice |
| Field | Type |
|---|---|
Id | number |
Subject | text |
Mailbox ID | number |
Type | text |
Status | text |
| Field | Type |
|---|---|
First Name | text |
Last Name | text |
Phone | text |
Photo URL | text |
Job Title | text |
Photo Type | choice |
Background | text |
Location | text |
Organization | choice |
| Field | Type |
|---|---|
Id | number |
First Name | text |
Last Name | text |
| Field | Type |
|---|---|
TypeRequired | choice |
SlugRequired | text |
NameRequired | text |
Options | array |
| Field | Type |
|---|---|
Type | text |
Slug | text |
Name | text |
| Field | Type |
|---|---|
ConversationRequired | choice |
TextRequired | text |
CustomerRequired | object |
ID | number |
Email | text |
First Name | text |
Last Name | text |
Attachments | array |
| Field | Type |
|---|---|
Id | number |
Type | text |
Text | text |
| Field | Type |
|---|---|
CustomerRequired | choice |
TypeRequired | choice |
ValueRequired | text |
| Field | Type |
|---|---|
Id | number |
Type | text |
Value | text |
| Field | Type |
|---|---|
ConversationRequired | choice |
TextRequired | text |
Attachments | array |
User | choice |
| Field | Type |
|---|---|
Id | number |
Type | text |
Text | text |
| Field | Type |
|---|---|
NameRequired | text |
Domain | text |
Website | text |
Description | text |
Location | text |
Note | text |
| Field | Type |
|---|---|
Id | number |
Name | text |
| Field | Type |
|---|---|
TypeRequired | choice |
SlugRequired | text |
NameRequired | text |
Options | array |
| Field | Type |
|---|---|
Type | text |
Slug | text |
Name | text |
| Field | Type |
|---|---|
CustomerRequired | choice |
TypeRequired | choice |
ValueRequired | text |
| Field | Type |
|---|---|
Id | number |
Type | text |
Value | text |
| Field | Type |
|---|---|
ConversationRequired | choice |
TextRequired | text |
CustomerRequired | object |
ID | number |
Email | text |
First Name | text |
Last Name | text |
Attachments | array |
| Field | Type |
|---|---|
Id | number |
Type | text |
Text | text |
| Field | Type |
|---|---|
ConversationRequired | choice |
TextRequired | text |
CustomerRequired | object |
ID | number |
Email | text |
First Name | text |
Last Name | text |
Draft | boolean |
Imported | boolean |
Status | choice |
User | choice |
Assign To | choice |
CC | array |
| Field | Type |
|---|---|
Id | number |
Type | text |
Text | text |
| Field | Type |
|---|---|
InboxRequired | choice |
NameRequired | text |
TextRequired | text |
Chat Text | text |
| Field | Type |
|---|---|
Id | number |
Name | text |
| Field | Type |
|---|---|
CustomerRequired | choice |
TypeRequired | choice |
ValueRequired | text |
| Field | Type |
|---|---|
Id | number |
Type | text |
Value | text |
| Field | Type |
|---|---|
First NameRequired | text |
Last NameRequired | text |
EmailRequired | text |
Role | choice |
Timezone | text |
Job Title | text |
| Field | Type |
|---|---|
Id | number |
First Name | text |
Last Name | text |
Email | text |
| Field | Type |
|---|---|
CustomerRequired | choice |
ValueRequired | text |
| Field | Type |
|---|---|
Id | number |
Value | text |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
IDRequired | choice |
Attachment IDRequired | text |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
IDRequired | choice |
Chat IDRequired | text |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
Async | boolean |
| Field | Type |
|---|---|
Property SlugRequired | choice |
| Field | Type |
|---|---|
Slug | text |
| Field | Type |
|---|---|
IDRequired | choice |
Email IDRequired | text |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
Property SlugRequired | choice |
| Field | Type |
|---|---|
Slug | text |
| Field | Type |
|---|---|
IDRequired | choice |
Phone IDRequired | text |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
IDRequired | choice |
Inbox IDRequired | choice |
Saved Reply IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
IDRequired | choice |
Profile IDRequired | text |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
Conversation IDRequired | choice |
Thread IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
IDRequired | choice |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
IDRequired | choice |
Website IDRequired | text |
| Field | Type |
|---|---|
Id | number |
| Field | Type |
|---|---|
URLRequired | text |
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
| Field | Type |
|---|---|
Body | object |
Id | number |
Subject | text |
Headers | object |
Content-type | text |
Status Code | number |
| Field | Type |
|---|---|
CustomerRequired | choice |
First Name | text |
Last Name | text |
Photo URL | text |
Photo Type | choice |
Job Title | text |
Location | text |
| Field | Type |
|---|---|
Id | number |
First Name | text |
Last Name | text |
Gender | text |
Job Title | text |
Location | text |
Organization | text |
Organization ID | number |
Photo Type | text |
| Field | Type |
|---|---|
ConversationRequired | choice |
ThreadRequired | choice |
OperationsRequired | array |
| Field | Type |
|---|---|
Id | number |
State | text |
| Field | Type |
|---|---|
IDRequired | choice |
Organization IDRequired | choice |
Property SlugRequired | choice |
| Field | Type |
|---|---|
Id | number |
Slug | text |
| Field | Type |
|---|---|
WorkflowRequired | choice |
Conversation IDsRequired | array |
| Field | Type |
|---|---|
Id | number |
Conversation Ids | array |
| Field | Type |
|---|---|
OrganizationRequired | choice |
PropertyRequired | choice |
ValueRequired | text |
| Field | Type |
|---|---|
Id | number |
Slug | text |
Value | text |
| Field | Type |
|---|---|
UserRequired | choice |
StatusRequired | choice |
Custom Status | object |
Text | text |
Emoji | text |
Emoji Name | text |
| Field | Type |
|---|---|
User ID | number |
Status | text |
| Field | Type |
|---|---|
CustomerRequired | choice |
City | text |
State | text |
Postal Code | text |
Country | text |
Lines | array |
| Field | Type |
|---|---|
City | text |
Lines | array |
State | text |
Postal Code | text |
Country | text |
| Field | Type |
|---|---|
CustomerRequired | choice |
Chat Handle IDRequired | number |
TypeRequired | choice |
ValueRequired | text |
| Field | Type |
|---|---|
Id | number |
Type | text |
Value | text |
| Field | Type |
|---|---|
ConversationRequired | choice |
OperationsRequired | array |
| Field | Type |
|---|---|
Id | number |
Number | number |
Threads | number |
Type | text |
Folder ID | number |
Status | text |
State | text |
Subject | text |
Preview | text |
| Field | Type |
|---|---|
ConversationRequired | choice |
FieldsRequired | array |
| Field | Type |
|---|---|
Id | number |
Fields | array |
| Field | Type |
|---|---|
UserRequired | choice |
EnabledRequired | boolean |
Away Duration | number |
| Field | Type |
|---|---|
Enabled | boolean |
Away Duration | object |
Hours | number |
Minutes | number |
| Field | Type |
|---|---|
ConversationRequired | choice |
TagsRequired | choice |
| Field | Type |
|---|---|
Id | number |
Tags | array |
| Field | Type |
|---|---|
CustomerRequired | choice |
OperationsRequired | array |
| Field | Type |
|---|---|
Id | number |
First Name | text |
Last Name | text |
Gender | text |
Job Title | text |
Location | text |
Organization | text |
Organization ID | number |
Photo Type | text |
| Field | Type |
|---|---|
CustomerRequired | choice |
OperationsRequired | array |
| Field | Type |
|---|---|
Id | number |
Properties | array |
| Field | Type |
|---|---|
CustomerRequired | choice |
Email IDRequired | number |
TypeRequired | choice |
ValueRequired | text |
| Field | Type |
|---|---|
Id | number |
Type | text |
Value | text |
| Field | Type |
|---|---|
OrganizationRequired | choice |
Name | text |
Website | text |
Description | text |
Location | text |
Logo URL | text |
Brand Color | text |
Note | text |
Domains | array |
| Field | Type |
|---|---|
Id | number |
Name | text |
Website | text |
Description | text |
Location | text |
Logo Url | text |
Note | text |
Domains | array |
Phones | array |
| Field | Type |
|---|---|
PropertyRequired | choice |
Name | text |
Options | array |
| Field | Type |
|---|---|
Type | text |
Slug | text |
Name | text |
Options | array |
| Field | Type |
|---|---|
CustomerRequired | choice |
Phone IDRequired | number |
TypeRequired | choice |
ValueRequired | text |
| Field | Type |
|---|---|
Id | number |
Type | text |
Value | text |
| Field | Type |
|---|---|
InboxRequired | choice |
StateRequired | choice |
Assignment Limit | number |
Assignment Method | choice |
User IDs | array |
| Field | Type |
|---|---|
State | text |
Assignment Limit | number |
Assignment Method | text |
User Ids | array |
Rotation | array |
| Field | Type |
|---|---|
InboxRequired | choice |
Saved ReplyRequired | choice |
NameRequired | text |
TextRequired | text |
Chat Text | text |
| Field | Type |
|---|---|
Id | number |
Name | text |
Text | text |
Chat Text | text |
| Field | Type |
|---|---|
ConversationRequired | choice |
Snoozed UntilRequired | date |
Unsnooze On Customer Reply | boolean |
| Field | Type |
|---|---|
Id | number |
Snoozed Until | date |
Unsnooze On Customer Reply | boolean |
| Field | Type |
|---|---|
CustomerRequired | choice |
Social Profile IDRequired | number |
TypeRequired | choice |
ValueRequired | text |
| Field | Type |
|---|---|
Id | number |
Type | text |
Value | text |
| Field | Type |
|---|---|
TeamRequired | choice |
Added User IDs | array |
Deleted User IDs | array |
| Field | Type |
|---|---|
Id | number |
Added User Ids | array |
Deleted User Ids | array |
| Field | Type |
|---|---|
ConversationRequired | choice |
ThreadRequired | choice |
OperationsRequired | array |
| Field | Type |
|---|---|
Id | number |
Type | text |
Status | text |
State | text |
Action | object |
Type | text |
Text | text |
Body | text |
Source | object |
Type | text |
Via | text |
Customer | object |
Id | number |
First | text |
Last | text |
Photo Url | text |
Email | text |
Created By | object |
Id | number |
Type | text |
First | text |
Last | text |
Photo Url | text |
Email | text |
| Field | Type |
|---|---|
ConversationRequired | choice |
ThreadRequired | choice |
Scheduled ForRequired | date |
Unschedule On Customer Reply | boolean |
Send As Creator | boolean |
| Field | Type |
|---|---|
Id | number |
Scheduled For | date |
Unschedule On Customer Reply | boolean |
| Field | Type |
|---|---|
CustomerRequired | choice |
Website IDRequired | number |
ValueRequired | text |
| Field | Type |
|---|---|
Id | number |
Value | text |
| Field | Type |
|---|---|
WorkflowRequired | choice |
OperationsRequired | array |
| Field | Type |
|---|---|
Id | number |
Mailbox ID | number |
Type | text |
Status | text |
Order | number |
Name | text |
Created At | date |
Modified At | date |
| Field | Type |
|---|---|
ConversationRequired | choice |
ThreadRequired | choice |
File NameRequired | text |
MIME TypeRequired | text |
DataRequired | text |
| Field | Type |
|---|---|
Id | number |
File Name | text |
Mime Type | text |