About this integration
IT service management and help desk platform for tickets, assets, and incident workflows.
There are 5 triggers, 13 search modules and 22 actions available. The integration connects via basic authentication.
How to connect
The credential form asks for Subdomain, Username, and Password.
Prefer the interactive builder form? Open it on the app page.
Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.
Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.
Connecting IncidentIQ to WEXTL®
| Field | Type | Help |
|---|---|---|
SubdomainRequired | text | Your subdomain. Eg. tammany in https://tammany.incidentiq.com |
UsernameRequired | text | — |
PasswordRequired | password | — |
Use it in workflow automation
Start with Watch Assets, then add Cancel a Ticket.
The canvas below runs Watch Assets into Cancel a Ticket — watch the video, then drop a node onto the canvas.
Select the Watch Tickets trigger and the workflow fires automatically when the event occurs — no polling required.
Then add Cancel a Ticket as the next node. Branch, filter, or hand off to other integrations from there.
The integration includes 27 ready-made modules for support work — each run logs its inputs and outputs for debugging.
IncidentIQ workflow on the canvas: Watch Tickets then Cancel a Ticket
Triggers, searches and actions
Open any IncidentIQ trigger, search, or action to see its inputs and outputs — 5 triggers, 13 searchs, 22 actions.
Triggers
Use one of 5 triggers to kick off a workflow as soon as an event occurs in the app.
- Watch Assets
- Watch Inventory Items
- Watch Jobs
- Watch Tickets
- Watch Users
Searches
This integration includes 13 search modules for looking data up mid-run.
- Get a Job
- Get an Asset
- Get an Inventory Item
- Get an Issue
- Get a Ticket
Actions
Take action during a run with 22 available modules that write data back into the app.
- Cancel a Ticket
- Close a Ticket
- Confirm a Ticket Issue
- Create a Conversation
- Create an Asset
Explore the fields available for each IncidentIQ trigger, search, and action.
Triggers
| Field | Type |
|---|---|
Asset ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Asset type ID | text |
Asset type name | text |
Asset inventory type ID | text |
Asset inventory type name | text |
Is deleted | boolean |
Status type ID | text |
Status | object |
Asset status type ID | text |
Scope | text |
Name | text |
Is retired | boolean |
Supports ns as | boolean |
Asset tag | text |
Serial number | text |
Name | text |
Can owner manage | boolean |
Can submit ticket | boolean |
Is favorite | boolean |
Model ID | text |
| Field | Type |
|---|---|
Inventory item ID | text |
Inventory type ID | text |
Site ID | text |
Product ID | text |
Created date | date |
Modified date | date |
Category ID | text |
Category | object |
Scope | text |
Category ID | text |
Level | number |
Sort order | number |
Parent category name | text |
Category type ID | text |
Category type name | text |
Name | text |
Description | text |
Icon | text |
Name | text |
Item number | text |
Track supplier | boolean |
Track units | boolean |
Quantity available | number |
Average cost | number |
Use fixed cost | boolean |
Description | text |
Min quantity available | number |
Is deleted | boolean |
| Field | Type |
|---|---|
Job ID | text |
Site ID | text |
Name | text |
Created date | date |
Modified date | date |
Percent complete | number |
Status | text |
Has data | boolean |
Has logs | boolean |
Is complete | boolean |
Is error | boolean |
Is running | boolean |
External ID | text |
Start date | date |
End date | date |
Execution time ms | number |
Hangfire recurring job ID | text |
Hangfire job ID | text |
Is system initiated | boolean |
App ID | text |
| Field | Type |
|---|---|
Ticket ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Is deleted | boolean |
Ticket number | text |
Subject | text |
Created date | date |
Modified date | date |
Last modified by user date | date |
Started date | date |
Closed date | date |
Is past due | boolean |
Owner ID | text |
Owner | object |
User ID | text |
Relationship | text |
Name | text |
First name | text |
Last name | text |
Initials | text |
Email | text |
Username | text |
Location ID | text |
Role ID | text |
For ID | text |
For | object |
User ID | text |
Relationship | text |
Name | text |
First name | text |
Last name | text |
Initials | text |
Email | text |
Username | text |
School ID number | text |
Location ID | text |
Location ID | text |
Location | object |
Name | text |
Abbreviation | text |
Location ID | text |
Site ID | text |
Address ID | text |
Location type ID | text |
Location type | object |
Location status type ID | text |
Is reservable | boolean |
Is deleted | boolean |
Location details | text |
| Field | Type |
|---|---|
User ID | text |
Is deleted | boolean |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Location ID | text |
Location name | text |
Location | object |
Name | text |
Location ID | text |
Site ID | text |
Address ID | text |
Location type ID | text |
Location type | object |
Location status type ID | text |
Is reservable | boolean |
Is deleted | boolean |
Created date | text |
Is active | boolean |
Is online | boolean |
Is online last updated | date |
Name | text |
First name | text |
Last name | text |
Email | text |
Username | text |
External ID | text |
Role ID | text |
Searches
| Field | Type |
|---|---|
Job IDRequired | choice |
| Field | Type |
|---|---|
Job ID | text |
Site ID | text |
Name | text |
Created date | date |
Modified date | date |
Percent complete | number |
Status | text |
Has data | boolean |
Has logs | boolean |
Is complete | boolean |
Is error | boolean |
Is running | boolean |
External ID | text |
Start date | date |
End date | date |
Execution time ms | number |
Hangfire recurring job ID | text |
Hangfire job ID | text |
Is system initiated | boolean |
App ID | text |
| Field | Type |
|---|---|
Asset IDRequired | choice |
| Field | Type |
|---|---|
Asset ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Asset type ID | text |
Asset type name | text |
Asset inventory type ID | text |
Asset inventory type name | text |
Is deleted | boolean |
Status type ID | text |
Status | object |
Asset status type ID | text |
Scope | text |
Name | text |
Is retired | boolean |
Supports ns as | boolean |
Asset tag | text |
Serial number | text |
Name | text |
Can owner manage | boolean |
Can submit ticket | boolean |
Is favorite | boolean |
Model ID | text |
| Field | Type |
|---|---|
Inventory Item IDRequired | choice |
| Field | Type |
|---|---|
Inventory item ID | text |
Inventory type ID | text |
Site ID | text |
Product ID | text |
Created date | date |
Modified date | date |
Category ID | text |
Category | object |
Scope | text |
Category ID | text |
Level | number |
Sort order | number |
Parent category name | text |
Category type ID | text |
Category type name | text |
Name | text |
Description | text |
Icon | text |
Name | text |
Item number | text |
Track supplier | boolean |
Track units | boolean |
Quantity available | number |
Average cost | number |
Use fixed cost | boolean |
Description | text |
Min quantity available | number |
Is deleted | boolean |
| Field | Type |
|---|---|
Issue IDRequired | choice |
| Field | Type |
|---|---|
Asset ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Asset type ID | text |
Asset type name | text |
Asset inventory type ID | text |
Asset inventory type name | text |
Is deleted | boolean |
Status type ID | text |
Status | object |
Asset status type ID | text |
Scope | text |
Name | text |
Is retired | boolean |
Supports ns as | boolean |
Asset tag | text |
Serial number | text |
Name | text |
Can owner manage | boolean |
Can submit ticket | boolean |
Is favorite | boolean |
Model ID | text |
| Field | Type |
|---|---|
Ticket IDRequired | choice |
| Field | Type |
|---|---|
Ticket ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Is deleted | boolean |
Ticket number | text |
Subject | text |
Created date | date |
Modified date | date |
Last modified by user date | date |
Started date | date |
Closed date | date |
Is past due | boolean |
Owner ID | text |
Owner | object |
User ID | text |
Relationship | text |
Name | text |
First name | text |
Last name | text |
Initials | text |
Email | text |
Username | text |
Location ID | text |
Role ID | text |
For ID | text |
For | object |
User ID | text |
Relationship | text |
Name | text |
First name | text |
Last name | text |
Initials | text |
Email | text |
Username | text |
School ID number | text |
Location ID | text |
Location ID | text |
Location | object |
Name | text |
Abbreviation | text |
Location ID | text |
Site ID | text |
Address ID | text |
Location type ID | text |
Location type | object |
Location status type ID | text |
Is reservable | boolean |
Is deleted | boolean |
Location details | text |
| Field | Type |
|---|---|
User IDRequired | choice |
| Field | Type |
|---|---|
User ID | text |
Is deleted | boolean |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Location ID | text |
Location name | text |
Location | object |
Name | text |
Location ID | text |
Site ID | text |
Address ID | text |
Location type ID | text |
Location type | object |
Location status type ID | text |
Is reservable | boolean |
Is deleted | boolean |
Created date | text |
Is active | boolean |
Is online | boolean |
Is online last updated | date |
Name | text |
First name | text |
Last name | text |
Email | text |
Username | text |
External ID | text |
Role ID | text |
| Field | Type |
|---|---|
Query | text |
Search Online Systems Only | boolean |
Search Manufacturer Name | boolean |
Search Model Name | boolean |
Search Room | boolean |
Search Serial | boolean |
Search Asset Tag | boolean |
Limit | number |
| Field | Type |
|---|---|
Asset ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Asset type ID | text |
Asset type name | text |
Asset inventory type ID | text |
Asset inventory type name | text |
Is deleted | boolean |
Status type ID | text |
Status | object |
Asset status type ID | text |
Scope | text |
Name | text |
Is retired | boolean |
Supports ns as | boolean |
Asset tag | text |
Serial number | text |
Name | text |
Can owner manage | boolean |
Can submit ticket | boolean |
Is favorite | boolean |
Model ID | text |
| Field | Type |
|---|---|
Limit | number |
| Field | Type |
|---|---|
Inventory item ID | text |
Inventory type ID | text |
Site ID | text |
Product ID | text |
Created date | date |
Modified date | date |
Category ID | text |
Category | object |
Scope | text |
Category ID | text |
Level | number |
Sort order | number |
Parent category name | text |
Category type ID | text |
Category type name | text |
Name | text |
Description | text |
Icon | text |
Name | text |
Item number | text |
Track supplier | boolean |
Track units | boolean |
Quantity available | number |
Average cost | number |
Use fixed cost | boolean |
Description | text |
Min quantity available | number |
Is deleted | boolean |
| Field | Type |
|---|---|
Query | text |
Search Online Systems Only | boolean |
Search Manufacturer Name | boolean |
Search Model Name | boolean |
Search Room | boolean |
Search Serial | boolean |
Search Asset Tag | boolean |
Limit | number |
| Field | Type |
|---|---|
Asset ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Asset type ID | text |
Asset type name | text |
Asset inventory type ID | text |
Asset inventory type name | text |
Is deleted | boolean |
Status type ID | text |
Status | object |
Asset status type ID | text |
Scope | text |
Name | text |
Is retired | boolean |
Supports ns as | boolean |
Asset tag | text |
Serial number | text |
Name | text |
Can owner manage | boolean |
Can submit ticket | boolean |
Is favorite | boolean |
Model ID | text |
| Field | Type |
|---|---|
Limit | number |
| Field | Type |
|---|---|
Job ID | text |
Site ID | text |
Name | text |
Created date | date |
Modified date | date |
Percent complete | number |
Status | text |
Has data | boolean |
Has logs | boolean |
Is complete | boolean |
Is error | boolean |
Is running | boolean |
External ID | text |
Start date | date |
End date | date |
Execution time ms | number |
Hangfire recurring job ID | text |
Hangfire job ID | text |
Is system initiated | boolean |
App ID | text |
| Field | Type |
|---|---|
Limit | number |
| Field | Type |
|---|---|
Ticket ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Is deleted | boolean |
Ticket number | text |
Subject | text |
Created date | date |
Modified date | date |
Last modified by user date | date |
Started date | date |
Closed date | date |
Is past due | boolean |
Owner ID | text |
Owner | object |
User ID | text |
Relationship | text |
Name | text |
First name | text |
Last name | text |
Initials | text |
Email | text |
Username | text |
Location ID | text |
Role ID | text |
For ID | text |
For | object |
User ID | text |
Relationship | text |
Name | text |
First name | text |
Last name | text |
Initials | text |
Email | text |
Username | text |
School ID number | text |
Location ID | text |
Location ID | text |
Location | object |
Name | text |
Abbreviation | text |
Location ID | text |
Site ID | text |
Address ID | text |
Location type ID | text |
Location type | object |
Location status type ID | text |
Is reservable | boolean |
Is deleted | boolean |
Location details | text |
| Field | Type |
|---|---|
Order DirectionRequired | choice |
Filter | text |
Limit | number |
| Field | Type |
|---|---|
User ID | text |
Is deleted | boolean |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Location ID | text |
Location name | text |
Location | object |
Name | text |
Location ID | text |
Site ID | text |
Address ID | text |
Location type ID | text |
Location type | object |
Location status type ID | text |
Is reservable | boolean |
Is deleted | boolean |
Created date | text |
Is active | boolean |
Is online | boolean |
Is online last updated | date |
Name | text |
First name | text |
Last name | text |
Email | text |
Username | text |
External ID | text |
Role ID | text |
| Field | Type |
|---|---|
QueryRequired | text |
Other Fields | choice |
Key | text |
Value | text |
Actions
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Close Reason TypeRequired | choice |
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Close Reason TypeRequired | choice |
| Field | Type |
|---|---|
Ticket IDRequired | choice |
| Field | Type |
|---|---|
TopicRequired | text |
Messaging Conversation Type IDRequired | text |
UsersRequired | array |
Entities | array |
| Field | Type |
|---|---|
Messaging conversation ID | text |
Created date | date |
Modified date | date |
Is deleted | boolean |
Site ID | text |
Messaging conversation type ID | text |
Started date | date |
Is closed | boolean |
External ID | text |
Is topic manually set | boolean |
Topic | text |
Communications endpoint URL | text |
Recent text | text |
| Field | Type |
|---|---|
Asset ID | text |
Site | object |
Site ID | text |
Product ID | text |
Offset In Minutes From UTC | number |
Work Minutes Per Day | number |
DB Cluster Index | number |
Status Type ID | text |
Default Workflow ID | text |
Default Workflow Initial Step ID | text |
Work Hours Start UTC | time |
Work Hours End UTC | time |
Product ID | text |
Asset Type ID | choice |
Is Deleted | boolean |
Is Training | boolean |
Status Type ID | text |
Model ID | text |
Can Owner Manage | boolean |
Can Submit Ticket | boolean |
Is Favorite | boolean |
Has Open Tickets | boolean |
Open Tickets | number |
Asset Audit Policy Status Sort Order | number |
Last Verification Successful | boolean |
Update Custom Fields | boolean |
Run Rules | boolean |
Send Emails | boolean |
Update Location Room By Value | boolean |
Name | text |
| Field | Type |
|---|---|
Asset ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Asset type ID | text |
Asset type name | text |
Asset inventory type ID | text |
Asset inventory type name | text |
Is deleted | boolean |
Status type ID | text |
Status | object |
Asset status type ID | text |
Scope | text |
Name | text |
Is retired | boolean |
Supports ns as | boolean |
Asset tag | text |
Serial number | text |
Name | text |
Can owner manage | boolean |
Can submit ticket | boolean |
Is favorite | boolean |
Model ID | text |
| Field | Type |
|---|---|
NameRequired | text |
Item NumberRequired | text |
Inventory Type IDRequired | text |
Site ID | text |
Product ID | text |
| Field | Type |
|---|---|
Inventory item ID | text |
Inventory type ID | text |
Site ID | text |
Product ID | text |
Created date | date |
Modified date | date |
Category ID | text |
Category | object |
Scope | text |
Category ID | text |
Level | number |
Sort order | number |
Parent category name | text |
Category type ID | text |
Category type name | text |
Name | text |
Description | text |
Icon | text |
Name | text |
Item number | text |
Track supplier | boolean |
Track units | boolean |
Quantity available | number |
Average cost | number |
Use fixed cost | boolean |
Description | text |
Min quantity available | number |
Is deleted | boolean |
| Field | Type |
|---|---|
Issue IDRequired | text |
ScopeRequired | choice |
Issue Type IDRequired | choice |
Issue Type ScopeRequired | choice |
Site ID | text |
Product ID | text |
| Field | Type |
|---|---|
Asset ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Asset type ID | text |
Asset type name | text |
Asset inventory type ID | text |
Asset inventory type name | text |
Is deleted | boolean |
Status type ID | text |
Status | object |
Asset status type ID | text |
Scope | text |
Name | text |
Is retired | boolean |
Supports ns as | boolean |
Asset tag | text |
Serial number | text |
Name | text |
Can owner manage | boolean |
Can submit ticket | boolean |
Is favorite | boolean |
Model ID | text |
| Field | Type |
|---|---|
Ticket IDRequired | choice |
User IDRequired | choice |
| Field | Type |
|---|---|
Ticket status type ID | text |
Workflow ID | text |
Workflow name | text |
Workflow step ID | text |
Step name | text |
Step description | text |
Status name | text |
Is closed | boolean |
Is readonly | boolean |
Is deleted | boolean |
Is requestor input needed | boolean |
Display order | number |
| Field | Type |
|---|---|
SubjectRequired | text |
Ticket Wizard Category ID | text |
For ID | text |
Location ID | choice |
Location Room ID | text |
Asset Category ID | text |
Issue Category ID | text |
Issue ID | choice |
Issue Type ID | choice |
Product ID | text |
Is Urgent | boolean |
Is Training | boolean |
Has Sensitive Information | boolean |
Issue Description | text |
Assets | array |
Date Range Selected | object |
Start Date | date |
End Date | date |
Attachments | array |
Attachment File | text |
Ticket Followers | array |
Follower ID | text |
Locations | choice |
Users | choice |
| Field | Type |
|---|---|
Ticket ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Is deleted | boolean |
Ticket number | text |
Subject | text |
Created date | date |
Modified date | date |
Last modified by user date | date |
Started date | date |
Closed date | date |
Is past due | boolean |
Owner ID | text |
Owner | object |
User ID | text |
Relationship | text |
Name | text |
First name | text |
Last name | text |
Initials | text |
Email | text |
Username | text |
Location ID | text |
Role ID | text |
For ID | text |
For | object |
User ID | text |
Relationship | text |
Name | text |
First name | text |
Last name | text |
Initials | text |
Email | text |
Username | text |
School ID number | text |
Location ID | text |
Location ID | text |
Location | object |
Name | text |
Abbreviation | text |
Location ID | text |
Site ID | text |
Address ID | text |
Location type ID | text |
Location type | object |
Location status type ID | text |
Is reservable | boolean |
Is deleted | boolean |
Location details | text |
| Field | Type |
|---|---|
First NameRequired | text |
Last NameRequired | text |
EmailRequired | |
School ID Number | text |
Phone | text |
Password | text |
Password Expiration Date | date |
Internal Comments | text |
Grade | text |
Location ID | choice |
Role | choice |
Prevent Provider Updates | boolean |
Update Custom Fields | boolean |
| Field | Type |
|---|---|
User ID | text |
Is deleted | boolean |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Location ID | text |
Location name | text |
Location | object |
Name | text |
Location ID | text |
Site ID | text |
Address ID | text |
Location type ID | text |
Location type | object |
Location status type ID | text |
Is reservable | boolean |
Is deleted | boolean |
Created date | text |
Is active | boolean |
Is online | boolean |
Is online last updated | date |
Name | text |
First name | text |
Last name | text |
Email | text |
Username | text |
External ID | text |
Role ID | text |
| Field | Type |
|---|---|
Asset IDRequired | choice |
| Field | Type |
|---|---|
Inventory Item IDRequired | choice |
| Field | Type |
|---|---|
Issue IDRequired | choice |
| Field | Type |
|---|---|
Ticket IDRequired | choice |
| Field | Type |
|---|---|
User IDRequired | choice |
| Field | Type |
|---|---|
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
| Field | Type |
|---|---|
Body | text |
Headers | object |
Status code | number |
| Field | Type |
|---|---|
Form KeyRequired | text |
Site IDRequired | text |
Options | object |
TypeRequired | choice |
Email Subject | text |
Email From | |
Email To | |
Email CC | |
Email BCC | |
Data | array |
| Field | Type |
|---|---|
User token | text |
Request date | date |
Execution time | number |
Status code | number |
Message | text |
Error key | text |
Server name | text |
Process ID | number |
Properties | object |
Property 1 | text |
Property 2 | text |
Logs | array |
Errors | array |
| Field | Type |
|---|---|
Asset IDRequired | choice |
Site | object |
Site ID | text |
Product ID | text |
Offset In Minutes From UTC | number |
Work Minutes Per Day | number |
DB Cluster Index | number |
Status Type ID | text |
Default Workflow ID | text |
Default Workflow Initial Step ID | text |
Work Hours Start UTC | time |
Work Hours End UTC | time |
Product ID | text |
Asset Type ID | choice |
Is Deleted | boolean |
Is Training | boolean |
Status Type ID | text |
Model ID | text |
Can Owner Manage | boolean |
Can Submit Ticket | boolean |
Is Favorite | boolean |
Has Open Tickets | boolean |
Open Tickets | number |
Asset Audit Policy Status Sort Order | number |
Last Verification Successful | boolean |
Update Custom Fields | boolean |
Run Rules | boolean |
Send Emails | boolean |
Update Location Room By Value | boolean |
Name | text |
| Field | Type |
|---|---|
Asset ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Asset type ID | text |
Asset type name | text |
Asset inventory type ID | text |
Asset inventory type name | text |
Is deleted | boolean |
Status type ID | text |
Status | object |
Asset status type ID | text |
Scope | text |
Name | text |
Is retired | boolean |
Supports ns as | boolean |
Asset tag | text |
Serial number | text |
Name | text |
Can owner manage | boolean |
Can submit ticket | boolean |
Is favorite | boolean |
Model ID | text |
| Field | Type |
|---|---|
Inventory Item IDRequired | choice |
Name | text |
Item Number | text |
Inventory Type ID | text |
Site ID | text |
Product ID | text |
| Field | Type |
|---|---|
Inventory item ID | text |
Inventory type ID | text |
Site ID | text |
Product ID | text |
Created date | date |
Modified date | date |
Category ID | text |
Category | object |
Scope | text |
Category ID | text |
Level | number |
Sort order | number |
Parent category name | text |
Category type ID | text |
Category type name | text |
Name | text |
Description | text |
Icon | text |
Name | text |
Item number | text |
Track supplier | boolean |
Track units | boolean |
Quantity available | number |
Average cost | number |
Use fixed cost | boolean |
Description | text |
Min quantity available | number |
Is deleted | boolean |
| Field | Type |
|---|---|
Issue IDRequired | choice |
ScopeRequired | choice |
Issue Type IDRequired | choice |
Issue Type ScopeRequired | choice |
Site ID | text |
Product ID | text |
| Field | Type |
|---|---|
Asset ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Asset type ID | text |
Asset type name | text |
Asset inventory type ID | text |
Asset inventory type name | text |
Is deleted | boolean |
Status type ID | text |
Status | object |
Asset status type ID | text |
Scope | text |
Name | text |
Is retired | boolean |
Supports ns as | boolean |
Asset tag | text |
Serial number | text |
Name | text |
Can owner manage | boolean |
Can submit ticket | boolean |
Is favorite | boolean |
Model ID | text |
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Subject | text |
Ticket Wizard Category ID | text |
For ID | text |
Location ID | choice |
Location Room ID | text |
Asset Category ID | text |
Issue Category ID | text |
Issue ID | choice |
Issue Type ID | choice |
Product ID | text |
Is Urgent | boolean |
Is Training | boolean |
Has Sensitive Information | boolean |
Issue Description | text |
Assets | array |
Date Range Selected | object |
Start Date | date |
End Date | date |
Attachments | array |
Attachment File | text |
Ticket Followers | array |
Follower ID | text |
Locations | choice |
| Field | Type |
|---|---|
Ticket ID | text |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Is deleted | boolean |
Ticket number | text |
Subject | text |
Created date | date |
Modified date | date |
Last modified by user date | date |
Started date | date |
Closed date | date |
Is past due | boolean |
Owner ID | text |
Owner | object |
User ID | text |
Relationship | text |
Name | text |
First name | text |
Last name | text |
Initials | text |
Email | text |
Username | text |
Location ID | text |
Role ID | text |
For ID | text |
For | object |
User ID | text |
Relationship | text |
Name | text |
First name | text |
Last name | text |
Initials | text |
Email | text |
Username | text |
School ID number | text |
Location ID | text |
Location ID | text |
Location | object |
Name | text |
Abbreviation | text |
Location ID | text |
Site ID | text |
Address ID | text |
Location type ID | text |
Location type | object |
Location status type ID | text |
Is reservable | boolean |
Is deleted | boolean |
Location details | text |
| Field | Type |
|---|---|
User IDRequired | choice |
First Name | text |
Last Name | text |
Email | |
School ID Number | text |
Phone | text |
Password | text |
Password Expiration Date | date |
Internal Comments | text |
Grade | text |
Location ID | choice |
Role | choice |
Prevent Provider Updates | boolean |
Update Custom Fields | boolean |
| Field | Type |
|---|---|
User ID | text |
Is deleted | boolean |
Site ID | text |
Site | object |
Site ID | text |
Product ID | text |
Created date | text |
Name | text |
Offset in minutes from utc | number |
Work minutes per day | number |
Db cluster index | number |
Previous db cluster index | number |
Status type ID | text |
Work hours start utc | text |
Product ID | text |
Created date | date |
Modified date | date |
Location ID | text |
Location name | text |
Location | object |
Name | text |
Location ID | text |
Site ID | text |
Address ID | text |
Location type ID | text |
Location type | object |
Location status type ID | text |
Is reservable | boolean |
Is deleted | boolean |
Created date | text |
Is active | boolean |
Is online | boolean |
Is online last updated | date |
Name | text |
First name | text |
Last name | text |
Email | text |
Username | text |
External ID | text |
Role ID | text |



