Requirements
IncidentIQ requires an active account and an API access token from your account settings to connect — both are set up on its own site.[3]
Get your IncidentIQ credentials
- SubdomaintextRequired
Your subdomain. Eg. tammany in https://tammany.incidentiq.com
[1] - UsernametextRequired
- PasswordpasswordRequired
Connect IncidentIQ in WEXTL
- Log in to your WEXTL account, add the IncidentIQ node module to your workflow, and click Create new credential.
- Optional: In the Credential name field, enter a name for the credential.
- Enter the authentication credentials you copied from your IncidentIQ account, or follow the on-screen instructions to create the credential.
- If prompted, authenticate your account and confirm access.
- If you want to make changes to your credential in the future, follow the steps in Manage credentials →

Notes
Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →
IncidentIQ node modules
The list below is a reference of every IncidentIQ node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.
Browse every IncidentIQ node module below — each one opens to show its input parameters, outputs, and connection requirements.
Watch AssetsTrigger
| Field | Type |
|---|---|
| Asset ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Asset type ID | text |
| Asset type name | text |
| Asset inventory type ID | text |
| Asset inventory type name | text |
| Is deleted | boolean |
| Status type ID | text |
| Status | object |
| Asset status type ID | text |
| Scope | text |
| Name | text |
| Is retired | boolean |
| Supports ns as | boolean |
| Asset tag | text |
| Serial number | text |
| Name | text |
| Can owner manage | boolean |
| Can submit ticket | boolean |
| Is favorite | boolean |
| Model ID | text |
Watch Inventory ItemsTrigger
| Field | Type |
|---|---|
| Inventory item ID | text |
| Inventory type ID | text |
| Site ID | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Category ID | text |
| Category | object |
| Scope | text |
| Category ID | text |
| Level | number |
| Sort order | number |
| Parent category name | text |
| Category type ID | text |
| Category type name | text |
| Name | text |
| Description | text |
| Icon | text |
| Name | text |
| Item number | text |
| Track supplier | boolean |
| Track units | boolean |
| Quantity available | number |
| Average cost | number |
| Use fixed cost | boolean |
| Description | text |
| Min quantity available | number |
| Is deleted | boolean |
Watch JobsTrigger
| Field | Type |
|---|---|
| Job ID | text |
| Site ID | text |
| Name | text |
| Created date | date |
| Modified date | date |
| Percent complete | number |
| Status | text |
| Has data | boolean |
| Has logs | boolean |
| Is complete | boolean |
| Is error | boolean |
| Is running | boolean |
| External ID | text |
| Start date | date |
| End date | date |
| Execution time ms | number |
| Hangfire recurring job ID | text |
| Hangfire job ID | text |
| Is system initiated | boolean |
| App ID | text |
Watch TicketsTrigger
| Field | Type |
|---|---|
| Ticket ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Is deleted | boolean |
| Ticket number | text |
| Subject | text |
| Created date | date |
| Modified date | date |
| Last modified by user date | date |
| Started date | date |
| Closed date | date |
| Is past due | boolean |
| Owner ID | text |
| Owner | object |
| User ID | text |
| Relationship | text |
| Name | text |
| First name | text |
| Last name | text |
| Initials | text |
| text | |
| Username | text |
| Location ID | text |
| Role ID | text |
| For ID | text |
| For | object |
| User ID | text |
| Relationship | text |
| Name | text |
| First name | text |
| Last name | text |
| Initials | text |
| text | |
| Username | text |
| School ID number | text |
| Location ID | text |
| Location ID | text |
| Location | object |
| Name | text |
| Abbreviation | text |
| Location ID | text |
| Site ID | text |
| Address ID | text |
| Location type ID | text |
| Location type | object |
| Location status type ID | text |
| Is reservable | boolean |
| Is deleted | boolean |
| Location details | text |
Watch UsersTrigger
| Field | Type |
|---|---|
| User ID | text |
| Is deleted | boolean |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Location ID | text |
| Location name | text |
| Location | object |
| Name | text |
| Location ID | text |
| Site ID | text |
| Address ID | text |
| Location type ID | text |
| Location type | object |
| Location status type ID | text |
| Is reservable | boolean |
| Is deleted | boolean |
| Created date | text |
| Is active | boolean |
| Is online | boolean |
| Is online last updated | date |
| Name | text |
| First name | text |
| Last name | text |
| text | |
| Username | text |
| External ID | text |
| Role ID | text |
Get a JobAction
| Field | Type |
|---|---|
Job IDRequired | choice |
| Field | Type |
|---|---|
| Job ID | text |
| Site ID | text |
| Name | text |
| Created date | date |
| Modified date | date |
| Percent complete | number |
| Status | text |
| Has data | boolean |
| Has logs | boolean |
| Is complete | boolean |
| Is error | boolean |
| Is running | boolean |
| External ID | text |
| Start date | date |
| End date | date |
| Execution time ms | number |
| Hangfire recurring job ID | text |
| Hangfire job ID | text |
| Is system initiated | boolean |
| App ID | text |
Get a TicketAction
| Field | Type |
|---|---|
Ticket IDRequired | choice |
| Field | Type |
|---|---|
| Ticket ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Is deleted | boolean |
| Ticket number | text |
| Subject | text |
| Created date | date |
| Modified date | date |
| Last modified by user date | date |
| Started date | date |
| Closed date | date |
| Is past due | boolean |
| Owner ID | text |
| Owner | object |
| User ID | text |
| Relationship | text |
| Name | text |
| First name | text |
| Last name | text |
| Initials | text |
| text | |
| Username | text |
| Location ID | text |
| Role ID | text |
| For ID | text |
| For | object |
| User ID | text |
| Relationship | text |
| Name | text |
| First name | text |
| Last name | text |
| Initials | text |
| text | |
| Username | text |
| School ID number | text |
| Location ID | text |
| Location ID | text |
| Location | object |
| Name | text |
| Abbreviation | text |
| Location ID | text |
| Site ID | text |
| Address ID | text |
| Location type ID | text |
| Location type | object |
| Location status type ID | text |
| Is reservable | boolean |
| Is deleted | boolean |
| Location details | text |
Get a UserAction
| Field | Type |
|---|---|
User IDRequired | choice |
| Field | Type |
|---|---|
| User ID | text |
| Is deleted | boolean |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Location ID | text |
| Location name | text |
| Location | object |
| Name | text |
| Location ID | text |
| Site ID | text |
| Address ID | text |
| Location type ID | text |
| Location type | object |
| Location status type ID | text |
| Is reservable | boolean |
| Is deleted | boolean |
| Created date | text |
| Is active | boolean |
| Is online | boolean |
| Is online last updated | date |
| Name | text |
| First name | text |
| Last name | text |
| text | |
| Username | text |
| External ID | text |
| Role ID | text |
Get an AssetAction
| Field | Type |
|---|---|
Asset IDRequired | choice |
| Field | Type |
|---|---|
| Asset ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Asset type ID | text |
| Asset type name | text |
| Asset inventory type ID | text |
| Asset inventory type name | text |
| Is deleted | boolean |
| Status type ID | text |
| Status | object |
| Asset status type ID | text |
| Scope | text |
| Name | text |
| Is retired | boolean |
| Supports ns as | boolean |
| Asset tag | text |
| Serial number | text |
| Name | text |
| Can owner manage | boolean |
| Can submit ticket | boolean |
| Is favorite | boolean |
| Model ID | text |
Get an Inventory ItemAction
| Field | Type |
|---|---|
Inventory Item IDRequired | choice |
| Field | Type |
|---|---|
| Inventory item ID | text |
| Inventory type ID | text |
| Site ID | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Category ID | text |
| Category | object |
| Scope | text |
| Category ID | text |
| Level | number |
| Sort order | number |
| Parent category name | text |
| Category type ID | text |
| Category type name | text |
| Name | text |
| Description | text |
| Icon | text |
| Name | text |
| Item number | text |
| Track supplier | boolean |
| Track units | boolean |
| Quantity available | number |
| Average cost | number |
| Use fixed cost | boolean |
| Description | text |
| Min quantity available | number |
| Is deleted | boolean |
Get an IssueAction
| Field | Type |
|---|---|
Issue IDRequired | choice |
| Field | Type |
|---|---|
| Asset ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Asset type ID | text |
| Asset type name | text |
| Asset inventory type ID | text |
| Asset inventory type name | text |
| Is deleted | boolean |
| Status type ID | text |
| Status | object |
| Asset status type ID | text |
| Scope | text |
| Name | text |
| Is retired | boolean |
| Supports ns as | boolean |
| Asset tag | text |
| Serial number | text |
| Name | text |
| Can owner manage | boolean |
| Can submit ticket | boolean |
| Is favorite | boolean |
| Model ID | text |
List AssetsSearch
| Field | Type |
|---|---|
| Query | text |
| Search Online Systems Only | boolean |
| Search Manufacturer Name | boolean |
| Search Model Name | boolean |
| Search Room | boolean |
| Search Serial | boolean |
| Search Asset Tag | boolean |
| Limit | number |
| Field | Type |
|---|---|
| Asset ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Asset type ID | text |
| Asset type name | text |
| Asset inventory type ID | text |
| Asset inventory type name | text |
| Is deleted | boolean |
| Status type ID | text |
| Status | object |
| Asset status type ID | text |
| Scope | text |
| Name | text |
| Is retired | boolean |
| Supports ns as | boolean |
| Asset tag | text |
| Serial number | text |
| Name | text |
| Can owner manage | boolean |
| Can submit ticket | boolean |
| Is favorite | boolean |
| Model ID | text |
List Inventory ItemsSearch
| Field | Type |
|---|---|
| Limit | number |
| Field | Type |
|---|---|
| Inventory item ID | text |
| Inventory type ID | text |
| Site ID | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Category ID | text |
| Category | object |
| Scope | text |
| Category ID | text |
| Level | number |
| Sort order | number |
| Parent category name | text |
| Category type ID | text |
| Category type name | text |
| Name | text |
| Description | text |
| Icon | text |
| Name | text |
| Item number | text |
| Track supplier | boolean |
| Track units | boolean |
| Quantity available | number |
| Average cost | number |
| Use fixed cost | boolean |
| Description | text |
| Min quantity available | number |
| Is deleted | boolean |
List IssuesSearch
| Field | Type |
|---|---|
| Query | text |
| Search Online Systems Only | boolean |
| Search Manufacturer Name | boolean |
| Search Model Name | boolean |
| Search Room | boolean |
| Search Serial | boolean |
| Search Asset Tag | boolean |
| Limit | number |
| Field | Type |
|---|---|
| Asset ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Asset type ID | text |
| Asset type name | text |
| Asset inventory type ID | text |
| Asset inventory type name | text |
| Is deleted | boolean |
| Status type ID | text |
| Status | object |
| Asset status type ID | text |
| Scope | text |
| Name | text |
| Is retired | boolean |
| Supports ns as | boolean |
| Asset tag | text |
| Serial number | text |
| Name | text |
| Can owner manage | boolean |
| Can submit ticket | boolean |
| Is favorite | boolean |
| Model ID | text |
List JobsSearch
| Field | Type |
|---|---|
| Limit | number |
| Field | Type |
|---|---|
| Job ID | text |
| Site ID | text |
| Name | text |
| Created date | date |
| Modified date | date |
| Percent complete | number |
| Status | text |
| Has data | boolean |
| Has logs | boolean |
| Is complete | boolean |
| Is error | boolean |
| Is running | boolean |
| External ID | text |
| Start date | date |
| End date | date |
| Execution time ms | number |
| Hangfire recurring job ID | text |
| Hangfire job ID | text |
| Is system initiated | boolean |
| App ID | text |
List TicketsSearch
| Field | Type |
|---|---|
| Limit | number |
| Field | Type |
|---|---|
| Ticket ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Is deleted | boolean |
| Ticket number | text |
| Subject | text |
| Created date | date |
| Modified date | date |
| Last modified by user date | date |
| Started date | date |
| Closed date | date |
| Is past due | boolean |
| Owner ID | text |
| Owner | object |
| User ID | text |
| Relationship | text |
| Name | text |
| First name | text |
| Last name | text |
| Initials | text |
| text | |
| Username | text |
| Location ID | text |
| Role ID | text |
| For ID | text |
| For | object |
| User ID | text |
| Relationship | text |
| Name | text |
| First name | text |
| Last name | text |
| Initials | text |
| text | |
| Username | text |
| School ID number | text |
| Location ID | text |
| Location ID | text |
| Location | object |
| Name | text |
| Abbreviation | text |
| Location ID | text |
| Site ID | text |
| Address ID | text |
| Location type ID | text |
| Location type | object |
| Location status type ID | text |
| Is reservable | boolean |
| Is deleted | boolean |
| Location details | text |
List UsersSearch
| Field | Type |
|---|---|
Order DirectionRequired | choice |
| Filter | text |
| Limit | number |
| Field | Type |
|---|---|
| User ID | text |
| Is deleted | boolean |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Location ID | text |
| Location name | text |
| Location | object |
| Name | text |
| Location ID | text |
| Site ID | text |
| Address ID | text |
| Location type ID | text |
| Location type | object |
| Location status type ID | text |
| Is reservable | boolean |
| Is deleted | boolean |
| Created date | text |
| Is active | boolean |
| Is online | boolean |
| Is online last updated | date |
| Name | text |
| First name | text |
| Last name | text |
| text | |
| Username | text |
| External ID | text |
| Role ID | text |
Search GenericsAction
| Field | Type |
|---|---|
QueryRequired | text |
| Other Fields | choice |
| Key | text |
| Value | text |
Cancel a TicketAction
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Close Reason TypeRequired | choice |
Close a TicketAction
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Close Reason TypeRequired | choice |
Confirm a Ticket IssueAction
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Create a ConversationAction
| Field | Type |
|---|---|
TopicRequired | text |
Messaging Conversation Type IDRequired | text |
UsersRequired | array |
| Entities | array |
| Field | Type |
|---|---|
| Messaging conversation ID | text |
| Created date | date |
| Modified date | date |
| Is deleted | boolean |
| Site ID | text |
| Messaging conversation type ID | text |
| Started date | date |
| Is closed | boolean |
| External ID | text |
| Is topic manually set | boolean |
| Topic | text |
| Communications endpoint URL | text |
| Recent text | text |
Create a TicketAction
| Field | Type |
|---|---|
SubjectRequired | text |
| Ticket Wizard Category ID | text |
| For ID | text |
| Location ID | choice |
| Location Room ID | text |
| Asset Category ID | text |
| Issue Category ID | text |
| Issue ID | choice |
| Issue Type ID | choice |
| Product ID | text |
| Is Urgent | boolean |
| Is Training | boolean |
| Has Sensitive Information | boolean |
| Issue Description | text |
| Assets | array |
| Date Range Selected | object |
| Start Date | date |
| End Date | date |
| Attachments | array |
| Attachment File | text |
| Ticket Followers | array |
| Follower ID | text |
| Locations | choice |
| Users | choice |
| Field | Type |
|---|---|
| Ticket ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Is deleted | boolean |
| Ticket number | text |
| Subject | text |
| Created date | date |
| Modified date | date |
| Last modified by user date | date |
| Started date | date |
| Closed date | date |
| Is past due | boolean |
| Owner ID | text |
| Owner | object |
| User ID | text |
| Relationship | text |
| Name | text |
| First name | text |
| Last name | text |
| Initials | text |
| text | |
| Username | text |
| Location ID | text |
| Role ID | text |
| For ID | text |
| For | object |
| User ID | text |
| Relationship | text |
| Name | text |
| First name | text |
| Last name | text |
| Initials | text |
| text | |
| Username | text |
| School ID number | text |
| Location ID | text |
| Location ID | text |
| Location | object |
| Name | text |
| Abbreviation | text |
| Location ID | text |
| Site ID | text |
| Address ID | text |
| Location type ID | text |
| Location type | object |
| Location status type ID | text |
| Is reservable | boolean |
| Is deleted | boolean |
| Location details | text |
Create a TicketAction
| Field | Type |
|---|---|
Ticket IDRequired | choice |
User IDRequired | choice |
| Field | Type |
|---|---|
| Ticket status type ID | text |
| Workflow ID | text |
| Workflow name | text |
| Workflow step ID | text |
| Step name | text |
| Step description | text |
| Status name | text |
| Is closed | boolean |
| Is readonly | boolean |
| Is deleted | boolean |
| Is requestor input needed | boolean |
| Display order | number |
Create a UserAction
| Field | Type |
|---|---|
First NameRequired | text |
Last NameRequired | text |
EmailRequired | |
| School ID Number | text |
| Phone | text |
| Password | text |
| Password Expiration Date | date |
| Internal Comments | text |
| Grade | text |
| Location ID | choice |
| Role | choice |
| Prevent Provider Updates | boolean |
| Update Custom Fields | boolean |
| Field | Type |
|---|---|
| User ID | text |
| Is deleted | boolean |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Location ID | text |
| Location name | text |
| Location | object |
| Name | text |
| Location ID | text |
| Site ID | text |
| Address ID | text |
| Location type ID | text |
| Location type | object |
| Location status type ID | text |
| Is reservable | boolean |
| Is deleted | boolean |
| Created date | text |
| Is active | boolean |
| Is online | boolean |
| Is online last updated | date |
| Name | text |
| First name | text |
| Last name | text |
| text | |
| Username | text |
| External ID | text |
| Role ID | text |
Create an AssetAction
| Field | Type |
|---|---|
| Asset ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Offset In Minutes From UTC | number |
| Work Minutes Per Day | number |
| DB Cluster Index | number |
| Status Type ID | text |
| Default Workflow ID | text |
| Default Workflow Initial Step ID | text |
| Work Hours Start UTC | time |
| Work Hours End UTC | time |
| Product ID | text |
| Asset Type ID | choice |
| Is Deleted | boolean |
| Is Training | boolean |
| Status Type ID | text |
| Model ID | text |
| Can Owner Manage | boolean |
| Can Submit Ticket | boolean |
| Is Favorite | boolean |
| Has Open Tickets | boolean |
| Open Tickets | number |
| Asset Audit Policy Status Sort Order | number |
| Last Verification Successful | boolean |
| Update Custom Fields | boolean |
| Run Rules | boolean |
| Send Emails | boolean |
| Update Location Room By Value | boolean |
| Name | text |
| Field | Type |
|---|---|
| Asset ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Asset type ID | text |
| Asset type name | text |
| Asset inventory type ID | text |
| Asset inventory type name | text |
| Is deleted | boolean |
| Status type ID | text |
| Status | object |
| Asset status type ID | text |
| Scope | text |
| Name | text |
| Is retired | boolean |
| Supports ns as | boolean |
| Asset tag | text |
| Serial number | text |
| Name | text |
| Can owner manage | boolean |
| Can submit ticket | boolean |
| Is favorite | boolean |
| Model ID | text |
Create an Inventory ItemAction
| Field | Type |
|---|---|
NameRequired | text |
Item NumberRequired | text |
Inventory Type IDRequired | text |
| Site ID | text |
| Product ID | text |
| Field | Type |
|---|---|
| Inventory item ID | text |
| Inventory type ID | text |
| Site ID | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Category ID | text |
| Category | object |
| Scope | text |
| Category ID | text |
| Level | number |
| Sort order | number |
| Parent category name | text |
| Category type ID | text |
| Category type name | text |
| Name | text |
| Description | text |
| Icon | text |
| Name | text |
| Item number | text |
| Track supplier | boolean |
| Track units | boolean |
| Quantity available | number |
| Average cost | number |
| Use fixed cost | boolean |
| Description | text |
| Min quantity available | number |
| Is deleted | boolean |
Create an IssueAction
| Field | Type |
|---|---|
Issue IDRequired | text |
ScopeRequired | choice |
Issue Type IDRequired | choice |
Issue Type ScopeRequired | choice |
| Site ID | text |
| Product ID | text |
| Field | Type |
|---|---|
| Asset ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Asset type ID | text |
| Asset type name | text |
| Asset inventory type ID | text |
| Asset inventory type name | text |
| Is deleted | boolean |
| Status type ID | text |
| Status | object |
| Asset status type ID | text |
| Scope | text |
| Name | text |
| Is retired | boolean |
| Supports ns as | boolean |
| Asset tag | text |
| Serial number | text |
| Name | text |
| Can owner manage | boolean |
| Can submit ticket | boolean |
| Is favorite | boolean |
| Model ID | text |
Delete a TicketAction
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Delete a UserAction
| Field | Type |
|---|---|
User IDRequired | choice |
Delete an AssetAction
| Field | Type |
|---|---|
Asset IDRequired | choice |
Delete an Inventory ItemAction
| Field | Type |
|---|---|
Inventory Item IDRequired | choice |
Delete an IssueAction
| Field | Type |
|---|---|
Issue IDRequired | choice |
Make an API Calluniversal
Submit a Record to a FormAction
| Field | Type |
|---|---|
Form KeyRequired | text |
Site IDRequired | text |
| Options | object |
TypeRequired | choice |
| Email Subject | text |
| Email From | |
| Email To | |
| Email CC | |
| Email BCC | |
| Data | array |
| Field | Type |
|---|---|
| User token | text |
| Request date | date |
| Execution time | number |
| Status code | number |
| Message | text |
| Error key | text |
| Server name | text |
| Process ID | number |
| Properties | object |
| Property 1 | text |
| Property 2 | text |
| Logs | array |
| Errors | array |
Update a TicketAction
| Field | Type |
|---|---|
Ticket IDRequired | choice |
| Subject | text |
| Ticket Wizard Category ID | text |
| For ID | text |
| Location ID | choice |
| Location Room ID | text |
| Asset Category ID | text |
| Issue Category ID | text |
| Issue ID | choice |
| Issue Type ID | choice |
| Product ID | text |
| Is Urgent | boolean |
| Is Training | boolean |
| Has Sensitive Information | boolean |
| Issue Description | text |
| Assets | array |
| Date Range Selected | object |
| Start Date | date |
| End Date | date |
| Attachments | array |
| Attachment File | text |
| Ticket Followers | array |
| Follower ID | text |
| Locations | choice |
| Field | Type |
|---|---|
| Ticket ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Is deleted | boolean |
| Ticket number | text |
| Subject | text |
| Created date | date |
| Modified date | date |
| Last modified by user date | date |
| Started date | date |
| Closed date | date |
| Is past due | boolean |
| Owner ID | text |
| Owner | object |
| User ID | text |
| Relationship | text |
| Name | text |
| First name | text |
| Last name | text |
| Initials | text |
| text | |
| Username | text |
| Location ID | text |
| Role ID | text |
| For ID | text |
| For | object |
| User ID | text |
| Relationship | text |
| Name | text |
| First name | text |
| Last name | text |
| Initials | text |
| text | |
| Username | text |
| School ID number | text |
| Location ID | text |
| Location ID | text |
| Location | object |
| Name | text |
| Abbreviation | text |
| Location ID | text |
| Site ID | text |
| Address ID | text |
| Location type ID | text |
| Location type | object |
| Location status type ID | text |
| Is reservable | boolean |
| Is deleted | boolean |
| Location details | text |
Update a UserAction
| Field | Type |
|---|---|
User IDRequired | choice |
| First Name | text |
| Last Name | text |
| School ID Number | text |
| Phone | text |
| Password | text |
| Password Expiration Date | date |
| Internal Comments | text |
| Grade | text |
| Location ID | choice |
| Role | choice |
| Prevent Provider Updates | boolean |
| Update Custom Fields | boolean |
| Field | Type |
|---|---|
| User ID | text |
| Is deleted | boolean |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Location ID | text |
| Location name | text |
| Location | object |
| Name | text |
| Location ID | text |
| Site ID | text |
| Address ID | text |
| Location type ID | text |
| Location type | object |
| Location status type ID | text |
| Is reservable | boolean |
| Is deleted | boolean |
| Created date | text |
| Is active | boolean |
| Is online | boolean |
| Is online last updated | date |
| Name | text |
| First name | text |
| Last name | text |
| text | |
| Username | text |
| External ID | text |
| Role ID | text |
Update an AssetAction
| Field | Type |
|---|---|
Asset IDRequired | choice |
| Site | object |
| Site ID | text |
| Product ID | text |
| Offset In Minutes From UTC | number |
| Work Minutes Per Day | number |
| DB Cluster Index | number |
| Status Type ID | text |
| Default Workflow ID | text |
| Default Workflow Initial Step ID | text |
| Work Hours Start UTC | time |
| Work Hours End UTC | time |
| Product ID | text |
| Asset Type ID | choice |
| Is Deleted | boolean |
| Is Training | boolean |
| Status Type ID | text |
| Model ID | text |
| Can Owner Manage | boolean |
| Can Submit Ticket | boolean |
| Is Favorite | boolean |
| Has Open Tickets | boolean |
| Open Tickets | number |
| Asset Audit Policy Status Sort Order | number |
| Last Verification Successful | boolean |
| Update Custom Fields | boolean |
| Run Rules | boolean |
| Send Emails | boolean |
| Update Location Room By Value | boolean |
| Name | text |
| Field | Type |
|---|---|
| Asset ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Asset type ID | text |
| Asset type name | text |
| Asset inventory type ID | text |
| Asset inventory type name | text |
| Is deleted | boolean |
| Status type ID | text |
| Status | object |
| Asset status type ID | text |
| Scope | text |
| Name | text |
| Is retired | boolean |
| Supports ns as | boolean |
| Asset tag | text |
| Serial number | text |
| Name | text |
| Can owner manage | boolean |
| Can submit ticket | boolean |
| Is favorite | boolean |
| Model ID | text |
Update an Inventory ItemAction
| Field | Type |
|---|---|
Inventory Item IDRequired | choice |
| Name | text |
| Item Number | text |
| Inventory Type ID | text |
| Site ID | text |
| Product ID | text |
| Field | Type |
|---|---|
| Inventory item ID | text |
| Inventory type ID | text |
| Site ID | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Category ID | text |
| Category | object |
| Scope | text |
| Category ID | text |
| Level | number |
| Sort order | number |
| Parent category name | text |
| Category type ID | text |
| Category type name | text |
| Name | text |
| Description | text |
| Icon | text |
| Name | text |
| Item number | text |
| Track supplier | boolean |
| Track units | boolean |
| Quantity available | number |
| Average cost | number |
| Use fixed cost | boolean |
| Description | text |
| Min quantity available | number |
| Is deleted | boolean |
Update an IssueAction
| Field | Type |
|---|---|
Issue IDRequired | choice |
ScopeRequired | choice |
Issue Type IDRequired | choice |
Issue Type ScopeRequired | choice |
| Site ID | text |
| Product ID | text |
| Field | Type |
|---|---|
| Asset ID | text |
| Site ID | text |
| Site | object |
| Site ID | text |
| Product ID | text |
| Created date | text |
| Name | text |
| Offset in minutes from utc | number |
| Work minutes per day | number |
| Db cluster index | number |
| Previous db cluster index | number |
| Status type ID | text |
| Work hours start utc | text |
| Product ID | text |
| Created date | date |
| Modified date | date |
| Asset type ID | text |
| Asset type name | text |
| Asset inventory type ID | text |
| Asset inventory type name | text |
| Is deleted | boolean |
| Status type ID | text |
| Status | object |
| Asset status type ID | text |
| Scope | text |
| Name | text |
| Is retired | boolean |
| Supports ns as | boolean |
| Asset tag | text |
| Serial number | text |
| Name | text |
| Can owner manage | boolean |
| Can submit ticket | boolean |
| Is favorite | boolean |
| Model ID | text |
Templates
Look for IncidentIQ templates in the WEXTL template library.
Browse templates →Explore alternative apps
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References
- WEXTL® IncidentIQ Source Code connector implementation.
- Our users use cases and automations.
- Official API Documentation for IncidentIQ.
- WEXTL® visual workflow builder data.
Last updated: Jul 24, 2026 18:11
