IncidentIQ icon

IncidentIQ

IT service management and help desk platform for tickets, assets, and incident workflows.

5 triggers13 searches22 actionsPollingAuth: API key

AI-assisted documentation32 min read

This documentation is compiled from our integration source code, internal specs for IncidentIQ, its official API documentation and anonymized requests logs we collect from our support team[2].

Open IncidentIQ on WEXTL →

IncidentIQ requires an active account and an API access token from your account settings to connect — both are set up on its own site.[3]

  • SubdomaintextRequired

    Your subdomain. Eg. tammany in https://tammany.incidentiq.com

    [1]
  • UsernametextRequired
  • PasswordpasswordRequired
  1. Log in to your WEXTL account, add the IncidentIQ node module to your workflow, and click Create new credential.
  2. Optional: In the Credential name field, enter a name for the credential.
  3. Enter the authentication credentials you copied from your IncidentIQ account, or follow the on-screen instructions to create the credential.
  4. If prompted, authenticate your account and confirm access.
  5. If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Connecting IncidentIQ to WEXTL®
Video slide demonstrates how to integrate IncidentIQ in the WEXTL visual workflow builder.[4]

Notes

Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →

Watch AssetsTrigger
Output fields[3]
FieldType
Asset IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Asset type IDtext
Asset type nametext
Asset inventory type IDtext
Asset inventory type nametext
Is deletedboolean
Status type IDtext
Statusobject
Asset status type IDtext
Scopetext
Nametext
Is retiredboolean
Supports ns asboolean
Asset tagtext
Serial numbertext
Nametext
Can owner manageboolean
Can submit ticketboolean
Is favoriteboolean
Model IDtext
27other output fields
Watch Inventory ItemsTrigger
Output fields[3]
FieldType
Inventory item IDtext
Inventory type IDtext
Site IDtext
Product IDtext
Created datedate
Modified datedate
Category IDtext
Categoryobject
Scopetext
Category IDtext
Levelnumber
Sort ordernumber
Parent category nametext
Category type IDtext
Category type nametext
Nametext
Descriptiontext
Icontext
Nametext
Item numbertext
Track supplierboolean
Track unitsboolean
Quantity availablenumber
Average costnumber
Use fixed costboolean
Descriptiontext
Min quantity availablenumber
Is deletedboolean
Watch JobsTrigger
Output fields[3]
FieldType
Job IDtext
Site IDtext
Nametext
Created datedate
Modified datedate
Percent completenumber
Statustext
Has databoolean
Has logsboolean
Is completeboolean
Is errorboolean
Is runningboolean
External IDtext
Start datedate
End datedate
Execution time msnumber
Hangfire recurring job IDtext
Hangfire job IDtext
Is system initiatedboolean
App IDtext
10other output fields
Watch TicketsTrigger
Output fields[3]
FieldType
Ticket IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Is deletedboolean
Ticket numbertext
Subjecttext
Created datedate
Modified datedate
Last modified by user datedate
Started datedate
Closed datedate
Is past dueboolean
Owner IDtext
Ownerobject
User IDtext
Relationshiptext
Nametext
First nametext
Last nametext
Initialstext
Emailtext
Usernametext
Location IDtext
Role IDtext
For IDtext
Forobject
User IDtext
Relationshiptext
Nametext
First nametext
Last nametext
Initialstext
Emailtext
Usernametext
School ID numbertext
Location IDtext
Location IDtext
Locationobject
Nametext
Abbreviationtext
Location IDtext
Site IDtext
Address IDtext
Location type IDtext
Location typeobject
Location status type IDtext
Is reservableboolean
Is deletedboolean
Location detailstext
35other output fields
Watch UsersTrigger
Output fields[3]
FieldType
User IDtext
Is deletedboolean
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Location IDtext
Location nametext
Locationobject
Nametext
Location IDtext
Site IDtext
Address IDtext
Location type IDtext
Location typeobject
Location status type IDtext
Is reservableboolean
Is deletedboolean
Created datetext
Is activeboolean
Is onlineboolean
Is online last updateddate
Nametext
First nametext
Last nametext
Emailtext
Usernametext
External IDtext
Role IDtext
15other output fields
Get a JobAction
Input fields[3]
FieldType
Job IDRequired
choice
Output fields[3]
FieldType
Job IDtext
Site IDtext
Nametext
Created datedate
Modified datedate
Percent completenumber
Statustext
Has databoolean
Has logsboolean
Is completeboolean
Is errorboolean
Is runningboolean
External IDtext
Start datedate
End datedate
Execution time msnumber
Hangfire recurring job IDtext
Hangfire job IDtext
Is system initiatedboolean
App IDtext
10other output fields
Get a TicketAction
Input fields[3]
FieldType
Ticket IDRequired
choice
Output fields[3]
FieldType
Ticket IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Is deletedboolean
Ticket numbertext
Subjecttext
Created datedate
Modified datedate
Last modified by user datedate
Started datedate
Closed datedate
Is past dueboolean
Owner IDtext
Ownerobject
User IDtext
Relationshiptext
Nametext
First nametext
Last nametext
Initialstext
Emailtext
Usernametext
Location IDtext
Role IDtext
For IDtext
Forobject
User IDtext
Relationshiptext
Nametext
First nametext
Last nametext
Initialstext
Emailtext
Usernametext
School ID numbertext
Location IDtext
Location IDtext
Locationobject
Nametext
Abbreviationtext
Location IDtext
Site IDtext
Address IDtext
Location type IDtext
Location typeobject
Location status type IDtext
Is reservableboolean
Is deletedboolean
Location detailstext
35other output fields
Get a UserAction
Input fields[3]
FieldType
User IDRequired
choice
Output fields[3]
FieldType
User IDtext
Is deletedboolean
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Location IDtext
Location nametext
Locationobject
Nametext
Location IDtext
Site IDtext
Address IDtext
Location type IDtext
Location typeobject
Location status type IDtext
Is reservableboolean
Is deletedboolean
Created datetext
Is activeboolean
Is onlineboolean
Is online last updateddate
Nametext
First nametext
Last nametext
Emailtext
Usernametext
External IDtext
Role IDtext
15other output fields
Get an AssetAction
Input fields[3]
FieldType
Asset IDRequired
choice
Output fields[3]
FieldType
Asset IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Asset type IDtext
Asset type nametext
Asset inventory type IDtext
Asset inventory type nametext
Is deletedboolean
Status type IDtext
Statusobject
Asset status type IDtext
Scopetext
Nametext
Is retiredboolean
Supports ns asboolean
Asset tagtext
Serial numbertext
Nametext
Can owner manageboolean
Can submit ticketboolean
Is favoriteboolean
Model IDtext
27other output fields
Get an Inventory ItemAction
Input fields[3]
FieldType
Inventory Item IDRequired
choice
Output fields[3]
FieldType
Inventory item IDtext
Inventory type IDtext
Site IDtext
Product IDtext
Created datedate
Modified datedate
Category IDtext
Categoryobject
Scopetext
Category IDtext
Levelnumber
Sort ordernumber
Parent category nametext
Category type IDtext
Category type nametext
Nametext
Descriptiontext
Icontext
Nametext
Item numbertext
Track supplierboolean
Track unitsboolean
Quantity availablenumber
Average costnumber
Use fixed costboolean
Descriptiontext
Min quantity availablenumber
Is deletedboolean
Get an IssueAction
Input fields[3]
FieldType
Issue IDRequired
choice
Output fields[3]
FieldType
Asset IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Asset type IDtext
Asset type nametext
Asset inventory type IDtext
Asset inventory type nametext
Is deletedboolean
Status type IDtext
Statusobject
Asset status type IDtext
Scopetext
Nametext
Is retiredboolean
Supports ns asboolean
Asset tagtext
Serial numbertext
Nametext
Can owner manageboolean
Can submit ticketboolean
Is favoriteboolean
Model IDtext
27other output fields
List AssetsSearch
Input fields[3]
FieldType
Querytext
Search Online Systems Onlyboolean
Search Manufacturer Nameboolean
Search Model Nameboolean
Search Roomboolean
Search Serialboolean
Search Asset Tagboolean
Limitnumber
Output fields[3]
FieldType
Asset IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Asset type IDtext
Asset type nametext
Asset inventory type IDtext
Asset inventory type nametext
Is deletedboolean
Status type IDtext
Statusobject
Asset status type IDtext
Scopetext
Nametext
Is retiredboolean
Supports ns asboolean
Asset tagtext
Serial numbertext
Nametext
Can owner manageboolean
Can submit ticketboolean
Is favoriteboolean
Model IDtext
27other output fields
List Inventory ItemsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
Inventory item IDtext
Inventory type IDtext
Site IDtext
Product IDtext
Created datedate
Modified datedate
Category IDtext
Categoryobject
Scopetext
Category IDtext
Levelnumber
Sort ordernumber
Parent category nametext
Category type IDtext
Category type nametext
Nametext
Descriptiontext
Icontext
Nametext
Item numbertext
Track supplierboolean
Track unitsboolean
Quantity availablenumber
Average costnumber
Use fixed costboolean
Descriptiontext
Min quantity availablenumber
Is deletedboolean
List IssuesSearch
Input fields[3]
FieldType
Querytext
Search Online Systems Onlyboolean
Search Manufacturer Nameboolean
Search Model Nameboolean
Search Roomboolean
Search Serialboolean
Search Asset Tagboolean
Limitnumber
Output fields[3]
FieldType
Asset IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Asset type IDtext
Asset type nametext
Asset inventory type IDtext
Asset inventory type nametext
Is deletedboolean
Status type IDtext
Statusobject
Asset status type IDtext
Scopetext
Nametext
Is retiredboolean
Supports ns asboolean
Asset tagtext
Serial numbertext
Nametext
Can owner manageboolean
Can submit ticketboolean
Is favoriteboolean
Model IDtext
27other output fields
List JobsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
Job IDtext
Site IDtext
Nametext
Created datedate
Modified datedate
Percent completenumber
Statustext
Has databoolean
Has logsboolean
Is completeboolean
Is errorboolean
Is runningboolean
External IDtext
Start datedate
End datedate
Execution time msnumber
Hangfire recurring job IDtext
Hangfire job IDtext
Is system initiatedboolean
App IDtext
10other output fields
List TicketsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
Ticket IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Is deletedboolean
Ticket numbertext
Subjecttext
Created datedate
Modified datedate
Last modified by user datedate
Started datedate
Closed datedate
Is past dueboolean
Owner IDtext
Ownerobject
User IDtext
Relationshiptext
Nametext
First nametext
Last nametext
Initialstext
Emailtext
Usernametext
Location IDtext
Role IDtext
For IDtext
Forobject
User IDtext
Relationshiptext
Nametext
First nametext
Last nametext
Initialstext
Emailtext
Usernametext
School ID numbertext
Location IDtext
Location IDtext
Locationobject
Nametext
Abbreviationtext
Location IDtext
Site IDtext
Address IDtext
Location type IDtext
Location typeobject
Location status type IDtext
Is reservableboolean
Is deletedboolean
Location detailstext
35other output fields
List UsersSearch
Input fields[3]
FieldType
Order DirectionRequired
choice
Filtertext
Limitnumber
Output fields[3]
FieldType
User IDtext
Is deletedboolean
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Location IDtext
Location nametext
Locationobject
Nametext
Location IDtext
Site IDtext
Address IDtext
Location type IDtext
Location typeobject
Location status type IDtext
Is reservableboolean
Is deletedboolean
Created datetext
Is activeboolean
Is onlineboolean
Is online last updateddate
Nametext
First nametext
Last nametext
Emailtext
Usernametext
External IDtext
Role IDtext
15other output fields
Search GenericsAction
Input fields[3]
FieldType
QueryRequired
text
Other Fieldschoice
Keytext
Valuetext
Cancel a TicketAction
Input fields[3]
FieldType
Ticket IDRequired
choice
Close Reason TypeRequired
choice
Close a TicketAction
Input fields[3]
FieldType
Ticket IDRequired
choice
Close Reason TypeRequired
choice
Confirm a Ticket IssueAction
Input fields[3]
FieldType
Ticket IDRequired
choice
Create a ConversationAction
Input fields[3]
FieldType
TopicRequired
text
Messaging Conversation Type IDRequired
text
UsersRequired
array
Entitiesarray
Output fields[3]
FieldType
Messaging conversation IDtext
Created datedate
Modified datedate
Is deletedboolean
Site IDtext
Messaging conversation type IDtext
Started datedate
Is closedboolean
External IDtext
Is topic manually setboolean
Topictext
Communications endpoint URLtext
Recent texttext
Create a TicketAction
Input fields[3]
FieldType
SubjectRequired
text
Ticket Wizard Category IDtext
For IDtext
Location IDchoice
Location Room IDtext
Asset Category IDtext
Issue Category IDtext
Issue IDchoice
Issue Type IDchoice
Product IDtext
Is Urgentboolean
Is Trainingboolean
Has Sensitive Informationboolean
Issue Descriptiontext
Assetsarray
Date Range Selectedobject
Start Datedate
End Datedate
Attachmentsarray
Attachment Filetext
Ticket Followersarray
Follower IDtext
Locationschoice
Userschoice
3other input fields
Output fields[3]
FieldType
Ticket IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Is deletedboolean
Ticket numbertext
Subjecttext
Created datedate
Modified datedate
Last modified by user datedate
Started datedate
Closed datedate
Is past dueboolean
Owner IDtext
Ownerobject
User IDtext
Relationshiptext
Nametext
First nametext
Last nametext
Initialstext
Emailtext
Usernametext
Location IDtext
Role IDtext
For IDtext
Forobject
User IDtext
Relationshiptext
Nametext
First nametext
Last nametext
Initialstext
Emailtext
Usernametext
School ID numbertext
Location IDtext
Location IDtext
Locationobject
Nametext
Abbreviationtext
Location IDtext
Site IDtext
Address IDtext
Location type IDtext
Location typeobject
Location status type IDtext
Is reservableboolean
Is deletedboolean
Location detailstext
35other output fields
Create a TicketAction
Input fields[3]
FieldType
Ticket IDRequired
choice
User IDRequired
choice
Output fields[3]
FieldType
Ticket status type IDtext
Workflow IDtext
Workflow nametext
Workflow step IDtext
Step nametext
Step descriptiontext
Status nametext
Is closedboolean
Is readonlyboolean
Is deletedboolean
Is requestor input neededboolean
Display ordernumber
Create a UserAction
Input fields[3]
FieldType
First NameRequired
text
Last NameRequired
text
EmailRequired
email
School ID Numbertext
Phonetext
Passwordtext
Password Expiration Datedate
Internal Commentstext
Gradetext
Location IDchoice
Rolechoice
Prevent Provider Updatesboolean
Update Custom Fieldsboolean
Output fields[3]
FieldType
User IDtext
Is deletedboolean
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Location IDtext
Location nametext
Locationobject
Nametext
Location IDtext
Site IDtext
Address IDtext
Location type IDtext
Location typeobject
Location status type IDtext
Is reservableboolean
Is deletedboolean
Created datetext
Is activeboolean
Is onlineboolean
Is online last updateddate
Nametext
First nametext
Last nametext
Emailtext
Usernametext
External IDtext
Role IDtext
15other output fields
Create an AssetAction
Input fields[3]
FieldType
Asset IDtext
Siteobject
Site IDtext
Product IDtext
Offset In Minutes From UTCnumber
Work Minutes Per Daynumber
DB Cluster Indexnumber
Status Type IDtext
Default Workflow IDtext
Default Workflow Initial Step IDtext
Work Hours Start UTCtime
Work Hours End UTCtime
Product IDtext
Asset Type IDchoice
Is Deletedboolean
Is Trainingboolean
Status Type IDtext
Model IDtext
Can Owner Manageboolean
Can Submit Ticketboolean
Is Favoriteboolean
Has Open Ticketsboolean
Open Ticketsnumber
Asset Audit Policy Status Sort Ordernumber
Last Verification Successfulboolean
Update Custom Fieldsboolean
Run Rulesboolean
Send Emailsboolean
Update Location Room By Valueboolean
Nametext
12other input fields
Output fields[3]
FieldType
Asset IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Asset type IDtext
Asset type nametext
Asset inventory type IDtext
Asset inventory type nametext
Is deletedboolean
Status type IDtext
Statusobject
Asset status type IDtext
Scopetext
Nametext
Is retiredboolean
Supports ns asboolean
Asset tagtext
Serial numbertext
Nametext
Can owner manageboolean
Can submit ticketboolean
Is favoriteboolean
Model IDtext
27other output fields
Create an Inventory ItemAction
Input fields[3]
FieldType
NameRequired
text
Item NumberRequired
text
Inventory Type IDRequired
text
Site IDtext
Product IDtext
Output fields[3]
FieldType
Inventory item IDtext
Inventory type IDtext
Site IDtext
Product IDtext
Created datedate
Modified datedate
Category IDtext
Categoryobject
Scopetext
Category IDtext
Levelnumber
Sort ordernumber
Parent category nametext
Category type IDtext
Category type nametext
Nametext
Descriptiontext
Icontext
Nametext
Item numbertext
Track supplierboolean
Track unitsboolean
Quantity availablenumber
Average costnumber
Use fixed costboolean
Descriptiontext
Min quantity availablenumber
Is deletedboolean
Create an IssueAction
Input fields[3]
FieldType
Issue IDRequired
text
ScopeRequired
choice
Issue Type IDRequired
choice
Issue Type ScopeRequired
choice
Site IDtext
Product IDtext
Output fields[3]
FieldType
Asset IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Asset type IDtext
Asset type nametext
Asset inventory type IDtext
Asset inventory type nametext
Is deletedboolean
Status type IDtext
Statusobject
Asset status type IDtext
Scopetext
Nametext
Is retiredboolean
Supports ns asboolean
Asset tagtext
Serial numbertext
Nametext
Can owner manageboolean
Can submit ticketboolean
Is favoriteboolean
Model IDtext
27other output fields
Delete a TicketAction
Input fields[3]
FieldType
Ticket IDRequired
choice
Delete a UserAction
Input fields[3]
FieldType
User IDRequired
choice
Delete an AssetAction
Input fields[3]
FieldType
Asset IDRequired
choice
Delete an Inventory ItemAction
Input fields[3]
FieldType
Inventory Item IDRequired
choice
Delete an IssueAction
Input fields[3]
FieldType
Issue IDRequired
choice
Make an API Calluniversal
Input fields[3]
FieldType
MethodRequired
choice
Headersarray
Headerobject
Query Stringarray
Parameterobject
Bodytext
Output fields[3]
FieldType
Bodytext
Headersobject
Status codenumber
Submit a Record to a FormAction
Input fields[3]
FieldType
Form KeyRequired
text
Site IDRequired
text
Optionsobject
TypeRequired
choice
Email Subjecttext
Email Fromemail
Email Toemail
Email CCemail
Email BCCemail
Dataarray
Output fields[3]
FieldType
User tokentext
Request datedate
Execution timenumber
Status codenumber
Messagetext
Error keytext
Server nametext
Process IDnumber
Propertiesobject
Property 1text
Property 2text
Logsarray
Errorsarray
Update a TicketAction
Input fields[3]
FieldType
Ticket IDRequired
choice
Subjecttext
Ticket Wizard Category IDtext
For IDtext
Location IDchoice
Location Room IDtext
Asset Category IDtext
Issue Category IDtext
Issue IDchoice
Issue Type IDchoice
Product IDtext
Is Urgentboolean
Is Trainingboolean
Has Sensitive Informationboolean
Issue Descriptiontext
Assetsarray
Date Range Selectedobject
Start Datedate
End Datedate
Attachmentsarray
Attachment Filetext
Ticket Followersarray
Follower IDtext
Locationschoice
4other input fields
Output fields[3]
FieldType
Ticket IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Is deletedboolean
Ticket numbertext
Subjecttext
Created datedate
Modified datedate
Last modified by user datedate
Started datedate
Closed datedate
Is past dueboolean
Owner IDtext
Ownerobject
User IDtext
Relationshiptext
Nametext
First nametext
Last nametext
Initialstext
Emailtext
Usernametext
Location IDtext
Role IDtext
For IDtext
Forobject
User IDtext
Relationshiptext
Nametext
First nametext
Last nametext
Initialstext
Emailtext
Usernametext
School ID numbertext
Location IDtext
Location IDtext
Locationobject
Nametext
Abbreviationtext
Location IDtext
Site IDtext
Address IDtext
Location type IDtext
Location typeobject
Location status type IDtext
Is reservableboolean
Is deletedboolean
Location detailstext
35other output fields
Update a UserAction
Input fields[3]
FieldType
User IDRequired
choice
First Nametext
Last Nametext
Emailemail
School ID Numbertext
Phonetext
Passwordtext
Password Expiration Datedate
Internal Commentstext
Gradetext
Location IDchoice
Rolechoice
Prevent Provider Updatesboolean
Update Custom Fieldsboolean
Output fields[3]
FieldType
User IDtext
Is deletedboolean
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Location IDtext
Location nametext
Locationobject
Nametext
Location IDtext
Site IDtext
Address IDtext
Location type IDtext
Location typeobject
Location status type IDtext
Is reservableboolean
Is deletedboolean
Created datetext
Is activeboolean
Is onlineboolean
Is online last updateddate
Nametext
First nametext
Last nametext
Emailtext
Usernametext
External IDtext
Role IDtext
15other output fields
Update an AssetAction
Input fields[3]
FieldType
Asset IDRequired
choice
Siteobject
Site IDtext
Product IDtext
Offset In Minutes From UTCnumber
Work Minutes Per Daynumber
DB Cluster Indexnumber
Status Type IDtext
Default Workflow IDtext
Default Workflow Initial Step IDtext
Work Hours Start UTCtime
Work Hours End UTCtime
Product IDtext
Asset Type IDchoice
Is Deletedboolean
Is Trainingboolean
Status Type IDtext
Model IDtext
Can Owner Manageboolean
Can Submit Ticketboolean
Is Favoriteboolean
Has Open Ticketsboolean
Open Ticketsnumber
Asset Audit Policy Status Sort Ordernumber
Last Verification Successfulboolean
Update Custom Fieldsboolean
Run Rulesboolean
Send Emailsboolean
Update Location Room By Valueboolean
Nametext
12other input fields
Output fields[3]
FieldType
Asset IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Asset type IDtext
Asset type nametext
Asset inventory type IDtext
Asset inventory type nametext
Is deletedboolean
Status type IDtext
Statusobject
Asset status type IDtext
Scopetext
Nametext
Is retiredboolean
Supports ns asboolean
Asset tagtext
Serial numbertext
Nametext
Can owner manageboolean
Can submit ticketboolean
Is favoriteboolean
Model IDtext
27other output fields
Update an Inventory ItemAction
Input fields[3]
FieldType
Inventory Item IDRequired
choice
Nametext
Item Numbertext
Inventory Type IDtext
Site IDtext
Product IDtext
Output fields[3]
FieldType
Inventory item IDtext
Inventory type IDtext
Site IDtext
Product IDtext
Created datedate
Modified datedate
Category IDtext
Categoryobject
Scopetext
Category IDtext
Levelnumber
Sort ordernumber
Parent category nametext
Category type IDtext
Category type nametext
Nametext
Descriptiontext
Icontext
Nametext
Item numbertext
Track supplierboolean
Track unitsboolean
Quantity availablenumber
Average costnumber
Use fixed costboolean
Descriptiontext
Min quantity availablenumber
Is deletedboolean
Update an IssueAction
Input fields[3]
FieldType
Issue IDRequired
choice
ScopeRequired
choice
Issue Type IDRequired
choice
Issue Type ScopeRequired
choice
Site IDtext
Product IDtext
Output fields[3]
FieldType
Asset IDtext
Site IDtext
Siteobject
Site IDtext
Product IDtext
Created datetext
Nametext
Offset in minutes from utcnumber
Work minutes per daynumber
Db cluster indexnumber
Previous db cluster indexnumber
Status type IDtext
Work hours start utctext
Product IDtext
Created datedate
Modified datedate
Asset type IDtext
Asset type nametext
Asset inventory type IDtext
Asset inventory type nametext
Is deletedboolean
Status type IDtext
Statusobject
Asset status type IDtext
Scopetext
Nametext
Is retiredboolean
Supports ns asboolean
Asset tagtext
Serial numbertext
Nametext
Can owner manageboolean
Can submit ticketboolean
Is favoriteboolean
Model IDtext
27other output fields

Look for IncidentIQ templates in the WEXTL template library.

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  1. WEXTL® IncidentIQ Source Code connector implementation.
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  3. Official API Documentation for IncidentIQ.
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Last updated: Jul 24, 2026 18:11