Intercom

Requirements

To use Intercom on WEXTL you need an active account and OAuth client credentials, granted by signing in with your account.[3]

Get your Intercom credentials

Credential type option 1

You’ll be redirected to sign in and approve access — your password is never shared with WEXTL.

Client IDtextRequired
Developer Hub → Basic Information → Client ID. Optional if a platform app is registered in common.
[1]
Client SecretpasswordRequired
Developer Hub → Basic Information → Client secret.
[1]
RegionselectRequired
Workspace data region. Must match the authorize host.
[1]

Credential type option 2

Intercom - Access Token

Access TokenpasswordRequired
Intercom Developer Hub → your app → Authentication. Treat it like a password.
[1]
RegionselectRequired
Workspace data region. US, EU, or Australia.
[1]

Connect Intercom in WEXTL

Log in to your WEXTL account, add the Intercom node module to your workflow, and click Create new credential.
Instant triggers use webhooks — click Create a webhook first when adding one, then create the credential.
Optional: In the Credential name field, enter a name for the credential.
Enter the authentication credentials you copied from your Intercom account, or follow the on-screen instructions to create the credential.
If prompted, authenticate your account and confirm access.
If you want to make changes to your credential in the future, follow the steps in Manage credentials →

Notes

Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →

Intercom node modules

The list below is a reference of every Intercom node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.

Open any Intercom node module below to inspect its input parameters, outputs, and connection requirements.

Watch ContactsTrigger

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Email	email
Role	text

2other output fields

Watch ConversationsTrigger

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Updated At	number
Source	object
Type	text
Subject	text
Body	text

Watch EventsTrigger

Output fields[3]

Field	Type
Type	text
Id	text
Topic	text
Created At	number
Data	object
Type	text
Item	object

Download Content Data ExportSearch

Input fields[3]

Field	Type
Job IdentifierRequired	text

Download Reporting Data ExportSearch

Input fields[3]

Field	Type
Job IdentifierRequired	text

Get AdminSearch

Input fields[3]

Field	Type
AdminRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Email	email
Away Mode Enabled	boolean

3other output fields

Get ArticleSearch

Input fields[3]

Field	Type
ArticleRequired	choice

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Parent Ids	object
Type	text
Statistics	object
Type	text
Views	number
Conversations	number
Reactions	number
Happy Reaction Percentage	number
Neutral Reaction Percentage	number
Sad Reaction Percentage	number

9other output fields

Get Article DraftSearch

Input fields[3]

Field	Type
ArticleRequired	choice

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Parent Ids	object
Type	text
Title	text

13other output fields

Get Article VersionSearch

Input fields[3]

Field	Type
ArticleRequired	choice
VersionRequired	text
Locale	text

Output fields[3]

Field	Type
Type	text
ID	text
Article ID	text
Title	text
Description	text

9other output fields

Get AudienceSearch

Input fields[3]

Field	Type
AudienceRequired	choice

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Predicates	object
Type	text
Role Predicates	object
Type	text

2other output fields

Get BrandSearch

Input fields[3]

Field	Type
BrandRequired	choice

Output fields[3]

Field	Type
ID	text
Type	text
Name	text

Get CallSearch

Input fields[3]

Field	Type
CallRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Conversation Id	text
Admin Id	text
Contact Id	text

14other output fields

Get Call RecordingSearch

Input fields[3]

Field	Type
CallRequired	choice

Get Call TranscriptSearch

Input fields[3]

Field	Type
CallRequired	choice

Get CollectionSearch

Input fields[3]

Field	Type
CollectionRequired	choice

Output fields[3]

Field	Type
ID	text
Workspace ID	text
Name	text
Url	text
Order	number

6other output fields

Get CompanySearch

Input fields[3]

Field	Type
CompanyRequired	choice

Output fields[3]

Field	Type
Type	text
Company Id	text
Id	text
App Id	text
Name	text

8other output fields

Get ContactSearch

Input fields[3]

Field	Type
ContactRequired	choice
Include Merge History	boolean

Output fields[3]

Field	Type
Type	text
Id	text
Workspace Id	text
External Id	text
Role	text

47other output fields

Get Contact by External IDSearch

Input fields[3]

Field	Type
External IDRequired	text
Include Merge History	boolean

Output fields[3]

Field	Type
Type	text
Id	text
Workspace Id	text
External Id	text
Role	text

47other output fields

Get Content Data ExportSearch

Input fields[3]

Field	Type
Job IdentifierRequired	text

Output fields[3]

Field	Type
Job Identifier	text
Status	text
Download URL	text

Get Content Import SourceSearch

Input fields[3]

Field	Type
Content Import SourceRequired	choice

Output fields[3]

Field	Type
ID	number
Type	text
URL	text
Status	text
Sync Behavior	text

Get Content SnippetSearch

Input fields[3]

Field	Type
Content SnippetRequired	choice

Output fields[3]

Field	Type
Type	text
ID	text
Title	text
Locale	text
Json Blocks	object
Type	text

9other output fields

Get ConversationSearch

Input fields[3]

Field	Type
ConversationRequired	choice
Display As	text
Include Translations	boolean

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Updated At	number
Waiting Since	text

21other output fields

Get Conversation AttributeSearch

Input fields[3]

Field	Type
Conversation Attribute IDRequired	text

Output fields[3]

Field	Type
Type	text
Id	number
Name	text
Description	text
Data Type	text

6other output fields

Get Current AdminSearch

Output fields[3]

Field	Type
Type	text
Id	text
Email	email
Name	text
Email Verified	boolean

3other output fields

Get Custom Object InstanceSearch

Input fields[3]

Field	Type
Custom Object Type IdentifierRequired	text
Custom Object Instance IDRequired	text

Output fields[3]

Field	Type
ID	text
Type	text
External ID	text

Get Data ConnectorSearch

Input fields[3]

Field	Type
Data ConnectorRequired	choice
State Version	text

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
State	text

Get Data Connector Execution ResultSearch

Input fields[3]

Field	Type
Data ConnectorRequired	choice
Execution Result IDRequired	text

Output fields[3]

Field	Type
ID	text
Type	text
Success	boolean

Get Email SettingSearch

Input fields[3]

Field	Type
Email Setting IDRequired	text

Output fields[3]

Field	Type
ID	text
Type	text
Name	text

Get External PageSearch

Input fields[3]

Field	Type
External PageRequired	choice

Output fields[3]

Field	Type
ID	text
Type	text
Title	text
Html	text
URL	text

Get Fin Voice CallSearch

Input fields[3]

Field	Type
IDRequired	text

Output fields[3]

Field	Type
ID	text
Phone Number	text
Call ID	text

Get Fin Voice Call by External IDSearch

Input fields[3]

Field	Type
External IDRequired	text

Output fields[3]

Field	Type
ID	text
External ID	text

Get Fin Voice Call by Phone NumberSearch

Input fields[3]

Field	Type
Phone NumberRequired	text

Output fields[3]

Field	Type
ID	text
Phone Number	text

Get Help CenterSearch

Input fields[3]

Field	Type
Help CenterRequired	choice

Output fields[3]

Field	Type
ID	text
Workspace ID	text
Created At	number
Updated At	number
Identifier	text

4other output fields

Get Help Center RedirectSearch

Input fields[3]

Field	Type
Help CenterRequired	choice
RedirectRequired	text

Output fields[3]

Field	Type
ID	text
Type	text
From Url	text
Locale	text
Help Center ID	text

4other output fields

Get Internal ArticleSearch

Input fields[3]

Field	Type
Internal ArticleRequired	choice

Output fields[3]

Field	Type
ID	text
Body	text
Owner ID	number
Author ID	number
Locale	text

Get IP AllowlistSearch

Output fields[3]

Field	Type
Type	text
Enabled	boolean

Get Job StatusSearch

Input fields[3]

Field	Type
Job IDRequired	text

Output fields[3]

Field	Type
ID	text
Status	text

Get MacroSearch

Input fields[3]

Field	Type
MacroRequired	choice

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Body	text
Body Text	text

5other output fields

Get Message StatusSearch

Input fields[3]

Field	Type
Ruleset IDRequired	text
Limit	number

Output fields[3]

Field	Type
Id	text
Conversation Id	text
User Id	text
Status	text
Type	text

4other output fields

Get News ItemSearch

Input fields[3]

Field	Type
News ItemRequired	choice

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Title	text
Body	text

9other output fields

Get NewsfeedSearch

Input fields[3]

Field	Type
NewsfeedRequired	choice

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
Created At	number
Updated At	number

Get NoteSearch

Input fields[3]

Field	Type
Contact	choice
Company	choice

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Contact	object
Type	text
Id	text
Author	object
Type	text
Id	text
Name	text
Email	email
Away Mode Enabled	boolean
Away Mode Reassign	boolean

1other output field

Get Office Hours ExceptionSearch

Input fields[3]

Field	Type
Office Hours ScheduleRequired	choice
Exception IDRequired	text

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
Exception Date	text
Exception Type	text

Get Office Hours ScheduleSearch

Input fields[3]

Field	Type
Office Hours ScheduleRequired	choice

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
Time Zone Name	text

Get Reporting Export JobSearch

Input fields[3]

Field	Type
Job IdentifierRequired	text

Output fields[3]

Field	Type
Job Identifier	text
Status	text
Download URL	text

Get SegmentSearch

Input fields[3]

Field	Type
SegmentRequired	choice

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Created At	number
Updated At	number

1other output field

Get TagSearch

Input fields[3]

Field	Type
TagRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Name	text

Get TeamSearch

Input fields[3]

Field	Type
TeamRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Assignment Limit	number
Distribution Method	text

Get Team MetricsSearch

Input fields[3]

Field	Type
TeamRequired	choice
Idle Threshold	number

Output fields[3]

Field	Type
Type	text
Data	array

Get TicketSearch

Input fields[3]

Field	Type
TicketRequired	text

Output fields[3]

Field	Type
Type	text
Id	text
Ticket Id	text
Ticket Attributes	object
Default Title	text
Default Description	text
Ticket State	object
Type	text
Id	text
Category	text
Internal Label	text
External Label	text

10other output fields

Get Ticket TypeSearch

Input fields[3]

Field	Type
Ticket TypeRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Description	text
Icon	text

8other output fields

Get VisitorSearch

Input fields[3]

Field	Type
User IDRequired	text

Output fields[3]

Field	Type
Type	text
Id	text
User Id	text
Anonymous	boolean
Email	email

26other output fields

Get WhatsApp Message StatusSearch

Input fields[3]

Field	Type
Message IDRequired	text

Output fields[3]

Field	Type
Conversation Id	text
Status	text
Type	text
Created At	number
Updated At	number

2other output fields

Get Workflow ExportSearch

Input fields[3]

Field	Type
IDRequired	text

Output fields[3]

Field	Type
ID	text
Type	text

List Activity Log Event TypesSearch

Input fields[3]

Field	Type
Limit	number

List Activity LogsSearch

Input fields[3]

Field	Type
Created At AfterRequired	number
Created At Before	number
Limit	number

Output fields[3]

Field	Type
Id	text
Performed By	object
Type	text
Id	text
Email	email
Ip	text
Metadata	object
Before	text
After	text
Created At	number
Activity Type	text

1other output field

List AdminsSearch

Input fields[3]

Field	Type
Display Avatar	boolean
Limit	number

Output fields[3]

Field	Type
Type	text
Email	email
Id	text
Name	text
Away Mode Enabled	boolean

2other output fields

List All CompaniesSearch

Input fields[3]

Field	Type
Order	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Company Id	text
Id	text
App Id	text
Name	text

8other output fields

List Article VersionsSearch

Input fields[3]

Field	Type
ArticleRequired	choice
Locale	text
Limit	number

Output fields[3]

Field	Type
Type	text
ID	text
Article ID	text
Title	text
Description	text

6other output fields

List ArticlesSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Parent Ids	object
Type	text
Tags	object
Type	text
Tags	text

8other output fields

List AudiencesSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Predicates	object
Type	text
Role Predicates	object
Type	text

2other output fields

List Away Status ReasonsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Label	text
Type	text

List BrandsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
Name	text

List CallsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Conversation Id	text
Admin Id	text
Contact Id	text

14other output fields

List CollectionsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Workspace ID	text
Name	text
Url	text
Order	number

6other output fields

List Company ContactsSearch

Input fields[3]

Field	Type
CompanyRequired	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Total Count	number
Pages	object
Type	text
Page	number
Per Page	number
Total Pages	number

List Company NotesSearch

Input fields[3]

Field	Type
CompanyRequired	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Company	object
Type	text
Id	text
Author	object
Type	text
Id	text
Name	text
Email	email
Away Mode Enabled	boolean
Away Mode Reassign	boolean
Away Status Reason Id	text
Has Inbox Seat	boolean

1other output field

List Company SegmentsSearch

Input fields[3]

Field	Type
CompanyRequired	choice
Limit	number

Output fields[3]

Field	Type
Type	text

List Contact BannersSearch

Input fields[3]

Field	Type
ContactRequired	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
View Id	text
Title	text
Body	text

6other output fields

List Contact CompaniesSearch

Input fields[3]

Field	Type
ContactRequired	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Company Id	text
Id	text
App Id	text
Name	text

9other output fields

List Contact Merge HistorySearch

Input fields[3]

Field	Type
ContactRequired	choice
Order	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Source Contact Id	text
Source Contact Role	text
Merged At	number

List Contact NotesSearch

Input fields[3]

Field	Type
ContactRequired	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Contact	object
Type	text
Id	text
Author	object
Type	text
Id	text
Name	text
Email	email
Away Mode Enabled	boolean
Away Mode Reassign	boolean

1other output field

List Contact SegmentsSearch

Input fields[3]

Field	Type
ContactRequired	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Created At	number
Updated At	number

1other output field

List Contact SubscriptionsSearch

Input fields[3]

Field	Type
ContactRequired	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
State	text
Consent Type	text
Default Translation	object
Name	text
Description	text
Locale	text

List Contact TagsSearch

Input fields[3]

Field	Type
ContactRequired	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Applied At	number
Applied By	object
Type	text
Id	text

List ContactsSearch

Input fields[3]

Field	Type
Include Merge History	boolean
Limit	number

Output fields[3]

Field	Type
Type	text
Total Count	number
Pages	object
Type	text
Page	number
Per Page	number
Total Pages	number

List Content Import SourcesSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	number
Type	text
URL	text
Status	text
Sync Behavior	text

3other output fields

List Content SnippetsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
Type	text
ID	text
Title	text
Locale	text
Json Blocks	object
Type	text

9other output fields

List Conversation AttributesSearch

Input fields[3]

Field	Type
Include Archived	boolean
Limit	number

Output fields[3]

Field	Type
Type	text
Id	number
Name	text
Description	text
Data Type	text

6other output fields

List ConversationsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Updated At	number
Waiting Since	text

20other output fields

List Custom Object InstancesSearch

Input fields[3]

Field	Type
Custom Object Type IdentifierRequired	text
Contact	choice
Conversation	choice
External ID	text
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
External ID	text

List Data AttributesSearch

Input fields[3]

Field	Type
Model	choice
Include Archived	boolean
Limit	number

Output fields[3]

Field	Type
ID	number
Type	text
Name	text
Model	text
Data Type	text

List Data Connector Execution ResultsSearch

Input fields[3]

Field	Type
Data ConnectorRequired	choice
Success	boolean
Error Type	text
Start Ts	number
End Ts	number

2other input fields

Output fields[3]

Field	Type
ID	text
Type	text
Success	boolean
Error Type	text

List Data ConnectorsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
URL	text
State	text

List Data EventsSearch

Input fields[3]

Field	Type
TypeRequired	choice
Contact	choice
User ID	text
Email	email
Summary	boolean

1other input field

Output fields[3]

Field	Type
Type	text
Event Name	text
Created At	number
Email	email

List Deleted Conversation IDsSearch

Input fields[3]

Field	Type
Order	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Metrics Retained	boolean
Deleted At	number

List Email SettingsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
Name	text

List External PagesSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
Title	text
URL	text
Html	text

2other output fields

List Fin Voice Calls by ConversationSearch

Input fields[3]

Field	Type
ConversationRequired	choice
Limit	number

Output fields[3]

Field	Type
ID	text
Phone Number	text
Call ID	text

List Handling EventsSearch

Input fields[3]

Field	Type
ConversationRequired	choice
Limit	number

Output fields[3]

Field	Type
Teammate	object
Type	text
Id	number
Name	text
Email	email
Type	text
Timestamp	text
Reason	text

List Help Center RedirectsSearch

Input fields[3]

Field	Type
Help CenterRequired	choice
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
From Url	text
Locale	text
Help Center ID	text

4other output fields

List Help CentersSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Workspace ID	text
Created At	number
Updated At	number
Identifier	text

4other output fields

List Internal ArticlesSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Title	text
Body	text
Owner ID	number
Author ID	number

1other output field

List Live Newsfeed ItemsSearch

Input fields[3]

Field	Type
NewsfeedRequired	choice
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Title	text
Body	text

9other output fields

List MacrosSearch

Input fields[3]

Field	Type
Updated Since	number
Limit	number

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Body	text
Body Text	text

5other output fields

List News ItemsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Title	text
Body	text

9other output fields

List NewsfeedsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
Created At	number
Updated At	number

List Office Hours ExceptionsSearch

Input fields[3]

Field	Type
Office Hours ScheduleRequired	choice
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
Exception Date	text
Exception Type	text

List Office Hours SchedulesSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
Time Zone Name	text

List Reporting DatasetsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
ID	text
Name	text
Description	text

List SegmentsSearch

Input fields[3]

Field	Type
Include Count	boolean
Limit	number

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Created At	number
Updated At	number

1other output field

List Side ConversationsSearch

Input fields[3]

Field	Type
ConversationRequired	choice
Limit	number

Output fields[3]

Field	Type
Side Conversation Id	text
Total Count	number

List Subscription TypesSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
State	text
Consent Type	text
Default Translation	object
Name	text
Description	text
Locale	text

List TeamsSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Assignment Limit	number
Distribution Method	text

List Ticket StatesSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Category	text
Internal Label	text
External Label	text

2other output fields

List Ticket TypesSearch

Input fields[3]

Field	Type
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Description	text
Icon	text

8other output fields

Retrieve CompaniesSearch

Input fields[3]

Field	Type
Name	text
Company ID	text
Tag	choice
Segment	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Company Id	text
Id	text
App Id	text
Name	text

8other output fields

Scroll CompaniesSearch

Input fields[3]

Field	Type
Scroll Param	text
Limit	number

Output fields[3]

Field	Type
Type	text
Company Id	text
Id	text
App Id	text
Name	text

8other output fields

Search Activity LogsSearch

Input fields[3]

Field	Type
Created At AfterRequired	number
Created At Before	number
Event Types	array
Event Type	text
Limit	number

Output fields[3]

Field	Type
Id	text
Performed By	object
Type	text
Id	text
Email	email
Ip	text
Metadata	object
Before	text
After	text
Created At	number
Activity Type	text

1other output field

Search ArticlesSearch

Input fields[3]

Field	Type
Phrase	text
State	choice
Help Center	choice
Highlight	boolean
Limit	number

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Parent Ids	object
Type	text
Tags	object
Type	text
Tags	text

8other output fields

Search Calls with TranscriptsSearch

Input fields[3]

Field	Type
ConversationsRequired	choice
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Conversation Id	text
Transcript	array
Transcript Status	text

Search ContactsSearch

Input fields[3]

Field	Type
QueryRequired	object
FieldRequired	text
OperatorRequired	choice
ValueRequired	text
Include Merge History	boolean
Limit	number

Output fields[3]

Field	Type
Type	text
Total Count	number
Pages	object
Type	text
Page	number
Per Page	number
Total Pages	number

Search ContentSearch

Input fields[3]

Field	Type
Query	text
States	choice
Locales	array
Tags	choice
Tag Operator	choice

14other input fields

Output fields[3]

Field	Type
Type	text
ID	text
Title	text

Search ConversationsSearch

Input fields[3]

Field	Type
QueryRequired	object
FieldRequired	text
OperatorRequired	choice
ValueRequired	text
Include Monitors	boolean
Include Scorecards	boolean
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Updated At	number
Waiting Since	text

20other output fields

Search Internal ArticlesSearch

Input fields[3]

Field	Type
Folder ID	text
Limit	number

Output fields[3]

Field	Type
ID	text
Body	text
Owner ID	number
Author ID	number
Locale	text

Search TicketsSearch

Input fields[3]

Field	Type
QueryRequired	object
FieldRequired	text
OperatorRequired	choice
ValueRequired	text
Limit	number

Output fields[3]

Field	Type
Type	text
Id	text
Ticket Id	text
Ticket Attributes	object
Default Title	text
Default Description	text
Ticket State	object
Type	text
Id	text
Category	text
Internal Label	text
External Label	text

10other output fields

Add Contact to CompanyAction

Input fields[3]

Field	Type
ContactRequired	choice
CompanyRequired	choice

Output fields[3]

Field	Type
Type	text
Company Id	text
Id	text
App Id	text
Name	text

8other output fields

Add Contact to ConversationAction

Input fields[3]

Field	Type
ConversationRequired	choice
Admin	choice
Contact	choice
Email	email
User ID	text

Add Conversation Attribute OptionAction

Input fields[3]

Field	Type
Conversation Attribute IDRequired	text
LabelRequired	text

Output fields[3]

Field	Type
Type	text
Id	number
Name	text
Description	text
Data Type	text

5other output fields

Add Subscription to ContactAction

Input fields[3]

Field	Type
ContactRequired	choice
Subscription TypeRequired	choice
Consent TypeRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
State	text
Consent Type	text
Default Translation	object
Name	text
Description	text
Locale	text

Add Tag to ArticleAction

Input fields[3]

Field	Type
ArticleRequired	choice
TagRequired	choice
Admin	choice

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Applied At	number
Applied By	object
Type	text
ID	text

Add Tag to ContactAction

Input fields[3]

Field	Type
ContactRequired	choice
TagRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Applied At	number
Applied By	object
Type	text
Id	text

Add Tag to Content SnippetAction

Input fields[3]

Field	Type
Content SnippetRequired	choice
TagRequired	choice
Admin	choice

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Applied At	number
Applied By	object
Type	text
ID	text

Add Tag to ConversationAction

Input fields[3]

Field	Type
ConversationRequired	choice
TagRequired	choice
AdminRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Applied At	number
Applied By	object
Type	text
Id	text

Add Tag to Internal ArticleAction

Input fields[3]

Field	Type
Internal ArticleRequired	choice
TagRequired	choice
Admin	choice

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Applied At	number
Applied By	object
Type	text
ID	text

Add Tag to TicketAction

Input fields[3]

Field	Type
TicketRequired	text
TagRequired	choice
AdminRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Applied At	number
Applied By	object
Type	text
Id	text

Archive ContactAction

Input fields[3]

Field	Type
ContactRequired	choice

Block ContactAction

Input fields[3]

Field	Type
ContactRequired	choice

Cancel Content Data ExportAction

Input fields[3]

Field	Type
Job IdentifierRequired	text

Output fields[3]

Field	Type
Job Identifier	text
Status	text

Change Ticket TypeAction

Input fields[3]

Field	Type
TicketRequired	text
Ticket TypeRequired	choice
Ticket StateRequired	choice
Ticket Attributes	text

Output fields[3]

Field	Type
Type	text
Id	text
Ticket Id	text
Ticket Attributes	object
Default Title	text
Default Description	text
Ticket State	text

12other output fields

Convert Conversation to TicketAction

Input fields[3]

Field	Type
ConversationRequired	choice
Ticket TypeRequired	choice
Ticket State	choice
Attributes	text

Output fields[3]

Field	Type
Type	text
Id	text
Ticket Id	text
Ticket State	object
Type	text
Id	text
Category	text
Internal Label	text
External Label	text
Contacts	object
Type	text

9other output fields

Convert VisitorAction

Input fields[3]

Field	Type
TypeRequired	choice
UserRequired	object
ID	text
User ID	text
Email	email
VisitorRequired	object
ID	text
User ID	text
Email	email

Output fields[3]

Field	Type
Type	text
Id	text
Workspace Id	text
External Id	text
Role	text

47other output fields

Create ArticleAction

Input fields[3]

Field	Type
TitleRequired	text
AuthorRequired	choice
Description	text
Body	text
Body Markdown	text

10other input fields

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Parent Ids	object
Type	text
Statistics	object
Type	text
Views	number
Conversations	number
Reactions	number
Happy Reaction Percentage	number
Neutral Reaction Percentage	number
Sad Reaction Percentage	number

9other output fields

Create AudienceAction

Input fields[3]

Field	Type
NameRequired	text
Predicates	array
Predicate	object
Role Predicates	array
Predicate	object

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Predicates	object
Type	text
Role Predicates	object
Type	text

2other output fields

Create CollectionAction

Input fields[3]

Field	Type
NameRequired	text
Description	text
Translated Content	text
Parent	choice
Help Center	choice

Output fields[3]

Field	Type
ID	text
Workspace ID	text
Name	text
Url	text
Order	number

6other output fields

Create Company NoteAction

Input fields[3]

Field	Type
CompanyRequired	choice
BodyRequired	text
Admin	choice

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Company	object
Type	text
Id	text
Author	object
Type	text
Id	text
Name	text
Email	email
Away Mode Enabled	boolean
Away Mode Reassign	boolean

1other output field

Create ContactAction

Input fields[3]

Field	Type
Role	text
External ID	text
Email	email
Email Verified	boolean
Phone	text

7other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Workspace Id	text
External Id	text
Role	text

47other output fields

Create Contact NoteAction

Input fields[3]

Field	Type
ContactRequired	choice
BodyRequired	text
Admin	choice

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Contact	object
Type	text
Id	text
Author	object
Type	text
Id	text
Name	text
Email	email
Away Mode Enabled	boolean
Away Mode Reassign	boolean

1other output field

Create Content Data ExportAction

Input fields[3]

Field	Type
Created At AfterRequired	number
Created At BeforeRequired	number

Output fields[3]

Field	Type
Job Identifier	text
Status	text

Create Content Import SourceAction

Input fields[3]

Field	Type
Sync BehaviorRequired	choice
URLRequired	url
Status	choice
Audience IDs	choice

Output fields[3]

Field	Type
ID	number
Type	text
URL	text
Status	text
Sync Behavior	text

Create Content SnippetAction

Input fields[3]

Field	Type
TitleRequired	text
JSON Blocks	text
Body Markdown	text
Locale	text
Audiences	choice

3other input fields

Output fields[3]

Field	Type
Type	text
ID	text
Title	text
Locale	text
Json Blocks	object
Type	text

9other output fields

Create ConversationAction

Input fields[3]

Field	Type
FromRequired	object
TypeRequired	choice
ContactRequired	choice
BodyRequired	text
Subject	text
Attachment URLs	array
URL	url
Created At	number

1other input field

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Body	text
Message Type	text

1other output field

Create Conversation AttributeAction

Input fields[3]

Field	Type
NameRequired	text
Data TypeRequired	choice
Description	text
Required	boolean
Visible To Teams	choice

3other input fields

Output fields[3]

Field	Type
Type	text
Id	number
Name	text
Description	text
Data Type	text

6other output fields

Create Data AttributeAction

Input fields[3]

Field	Type
NameRequired	text
ModelRequired	choice
Data TypeRequired	choice
Description	text
Messenger Writable	boolean

1other input field

Output fields[3]

Field	Type
ID	number
Type	text
Name	text
Model	text
Data Type	text

Create Data ConnectorAction

Input fields[3]

Field	Type
NameRequired	text
Http Method	choice
URL	url
Body	text
Direct Fin Usage	boolean

8other input fields

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
URL	text

Create Data EventAction

Input fields[3]

Field	Type
Event NameRequired	text
Created AtRequired	number
Contact	choice
User ID	text
Email	email

1other input field

Create Event SummariesAction

Input fields[3]

Field	Type
User ID	text
Event Summaries	object
Event Name	text
Count	number
First	number
Last	number

Create External PageAction

Input fields[3]

Field	Type
TitleRequired	text
HtmlRequired	text
LocaleRequired	choice
Content Import SourceRequired	choice
External IDRequired	text

3other input fields

Output fields[3]

Field	Type
ID	text
Type	text
Title	text
Html	text
URL	text

Create Help Center RedirectAction

Input fields[3]

Field	Type
Help CenterRequired	choice
From URLRequired	url
LocaleRequired	text
Target TypeRequired	choice
Target IDRequired	text

Output fields[3]

Field	Type
ID	text
Type	text
From Url	text
Locale	text
Help Center ID	text

4other output fields

Create Internal ArticleAction

Input fields[3]

Field	Type
TitleRequired	text
OwnerRequired	choice
AuthorRequired	choice
Body	text
Body Markdown	text

4other input fields

Output fields[3]

Field	Type
ID	text
Title	text
Body	text
Owner ID	number
Author ID	number

1other output field

Create MessageAction

Input fields[3]

Field	Type
Message TypeRequired	choice
FromRequired	object
TypeRequired	choice
AdminRequired	choice
ToRequired	object
TypeRequired	choice
ContactRequired	choice
Subject	text
Body	text

6other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Body	text
Message Type	text

1other output field

Create News ItemAction

Input fields[3]

Field	Type
TitleRequired	text
SenderRequired	choice
Body	text
State	choice
Deliver Silently	boolean

3other input fields

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Title	text
Body	text

9other output fields

Create Office Hours ExceptionAction

Input fields[3]

Field	Type
Office Hours ScheduleRequired	choice
Exception DateRequired	text
Exception TypeRequired	choice
Name	text
Time Intervals	array
Interval	object

1other input field

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
Exception Date	text
Exception Type	text

Create Office Hours ScheduleAction

Input fields[3]

Field	Type
NameRequired	text
Time Zone NameRequired	text
Time IntervalsRequired	array
Interval	object

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
Time Zone Name	text

Create or Update CompanyAction

Input fields[3]

Field	Type
Name	text
Company ID	text
Plan	text
Size	number
Website	url

5other input fields

Output fields[3]

Field	Type
Type	text
Company Id	text
Id	text
App Id	text
Name	text

9other output fields

Create or Update Custom Object InstanceAction

Input fields[3]

Field	Type
Custom Object Type IdentifierRequired	text
External ID	text
External Created At	number
External Updated At	number
Custom Attributes	text

Output fields[3]

Field	Type
ID	text
Type	text
External ID	text

Create or Update TagAction

Input fields[3]

Field	Type
NameRequired	text
Tag	choice
Companies	array
Company	object
Users	array
User	object

Output fields[3]

Field	Type
Type	text
Id	text
Name	text

Create Phone SwitchAction

Input fields[3]

Field	Type
PhoneRequired	text
Custom Attributes	text

Output fields[3]

Field	Type
Url	url
Type	text

Create TicketAction

Input fields[3]

Field	Type
Ticket TypeRequired	choice
ContactsRequired	array
Contact	object
Conversation To Link	choice
Company	choice
Created At	number

2other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Ticket Id	text
Ticket Attributes	object
Default Title	text
Default Description	text
Ticket State	object
Type	text
Id	text
Category	text
Internal Label	text
External Label	text

10other output fields

Create Ticket TypeAction

Input fields[3]

Field	Type
NameRequired	text
Description	text
Category	choice
Icon	text
Is Internal	boolean

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Description	text
Icon	text

8other output fields

Create Ticket Type AttributeAction

Input fields[3]

Field	Type
Ticket TypeRequired	choice
NameRequired	text
DescriptionRequired	text
Data TypeRequired	choice
Required To Create	boolean

6other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Workspace Id	text
Name	text
Description	text

12other output fields

Delete ArticleAction

Input fields[3]

Field	Type
ArticleRequired	choice

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete AudienceAction

Input fields[3]

Field	Type
AudienceRequired	choice

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete CollectionAction

Input fields[3]

Field	Type
CollectionRequired	choice

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete CompanyAction

Input fields[3]

Field	Type
CompanyRequired	choice

Output fields[3]

Field	Type
Id	text
Object	text
Deleted	boolean

Delete ContactAction

Input fields[3]

Field	Type
ContactRequired	choice

Delete Content Import SourceAction

Input fields[3]

Field	Type
Content Import SourceRequired	choice

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete Content SnippetAction

Input fields[3]

Field	Type
Content SnippetRequired	choice

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete ConversationAction

Input fields[3]

Field	Type
ConversationRequired	choice
Retain Metrics	boolean

Output fields[3]

Field	Type
Id	text
Object	text
Deleted	boolean

Delete Conversation AttributeAction

Input fields[3]

Field	Type
Conversation Attribute IDRequired	text

Output fields[3]

Field	Type
Type	text
Id	number
Name	text
Description	text
Data Type	text

6other output fields

Delete Conversation Attribute OptionAction

Input fields[3]

Field	Type
Conversation Attribute IDRequired	text
Option IDRequired	text

Output fields[3]

Field	Type
Type	text
Id	number
Name	text
Description	text
Data Type	text

5other output fields

Delete Custom Object InstanceAction

Input fields[3]

Field	Type
Custom Object Type IdentifierRequired	text
Custom Object Instance IDRequired	text

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete Custom Object Instance by External IDAction

Input fields[3]

Field	Type
Custom Object Type IdentifierRequired	text
External IDRequired	text

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete Data ConnectorAction

Input fields[3]

Field	Type
Data ConnectorRequired	choice

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete External PageAction

Input fields[3]

Field	Type
External PageRequired	choice

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete Help Center RedirectAction

Input fields[3]

Field	Type
Help CenterRequired	choice
RedirectRequired	text

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete Internal ArticleAction

Input fields[3]

Field	Type
Internal ArticleRequired	choice

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete News ItemAction

Input fields[3]

Field	Type
News ItemRequired	choice

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete Office Hours ExceptionAction

Input fields[3]

Field	Type
Office Hours ScheduleRequired	choice
Exception IDRequired	text

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete Office Hours ScheduleAction

Input fields[3]

Field	Type
Office Hours ScheduleRequired	choice

Output fields[3]

Field	Type
ID	text
Object	text
Deleted	boolean

Delete TagAction

Input fields[3]

Field	Type
TagRequired	choice

Delete TicketAction

Input fields[3]

Field	Type
TicketRequired	text

Output fields[3]

Field	Type
Id	text
Object	text
Deleted	boolean

Dismiss Contact BannerAction

Input fields[3]

Field	Type
ContactRequired	choice
View IDRequired	text

Output fields[3]

Field	Type
Type	text
View Id	text
Dismissed	boolean

Enqueue Create TicketAction

Input fields[3]

Field	Type
Ticket TypeRequired	choice
ContactsRequired	array
Contact	object
Conversation To Link	choice
Company	choice
Created At	number

2other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Status	text
Url	text
Resource Type	text

2other output fields

Enqueue Reporting Data ExportAction

Input fields[3]

Field	Type
DatasetRequired	choice
Attribute IDsRequired	array
Start TimeRequired	number
End TimeRequired	number

Output fields[3]

Field	Type
Job Identifier	text
Status	text

Link Conversation to TicketAction

Input fields[3]

Field	Type
TicketRequired	text
ConversationRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Updated At	number
Source	object
Type	text
Id	text
Delivered As	text
Subject	text
Body	text
Redacted	boolean

4other output fields

Make an API Calluniversal

Input fields[3]

Field	Type
URLRequired	text
MethodRequired	choice
Headers	array
Header	object
Query String	array
Parameter	object
Body	text

Output fields[3]

Field	Type
Body	text
Headers	object
Status code	number

Manage ConversationAction

Input fields[3]

Field	Type
ConversationRequired	choice
Message Type	choice
Admin	choice
Type	choice
Assignee ID	text

2other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Updated At	number
Waiting Since	text

21other output fields

Merge ContactAction

Input fields[3]

Field	Type
FromRequired	choice
IntoRequired	choice
Skip Duplicate Validation	boolean
Include Merge History	boolean

Output fields[3]

Field	Type
Type	text
Id	text
Workspace Id	text
External Id	text
Role	text

47other output fields

Merge ConversationAction

Input fields[3]

Field	Type
ConversationRequired	choice
Merge IntoRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Updated At	number
Waiting Since	number

22other output fields

Publish Article DraftAction

Input fields[3]

Field	Type
ArticleRequired	choice
Locales	array

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Parent Ids	object
Type	text
Title	text

13other output fields

Redact Conversation PartAction

Input fields[3]

Field	Type
Type	choice
Conversation	choice
Conversation Part ID	text
Source ID	text

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Updated At	number
Waiting Since	number

21other output fields

Input fields[3]

Field	Type
Phone NumberRequired	text
Call IDRequired	text
Source	choice
Data	text

Output fields[3]

Field	Type
ID	text
Phone Number	text
Call ID	text

Remove Contact from CompanyAction

Input fields[3]

Field	Type
ContactRequired	choice
CompanyRequired	choice

Output fields[3]

Field	Type
Type	text
Company Id	text
Id	text
App Id	text
Name	text

8other output fields

Remove Contact from ConversationAction

Input fields[3]

Field	Type
ConversationRequired	choice
ContactRequired	choice
AdminRequired	choice

Remove Conversation from TicketAction

Input fields[3]

Field	Type
TicketRequired	text
ConversationRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Updated At	number
Source	object
Type	text
Id	text
Delivered As	text
Subject	text
Body	text
Redacted	boolean

4other output fields

Remove Subscription from ContactAction

Input fields[3]

Field	Type
ContactRequired	choice
Subscription TypeRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
State	text
Consent Type	text
Default Translation	object
Name	text
Description	text
Locale	text

Remove Tag from ArticleAction

Input fields[3]

Field	Type
ArticleRequired	choice
TagRequired	choice

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Applied At	text
Applied By	text

Remove Tag from ContactAction

Input fields[3]

Field	Type
ContactRequired	choice
TagRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Applied At	number
Applied By	object
Type	text
Id	text

Remove Tag from Content SnippetAction

Input fields[3]

Field	Type
Content SnippetRequired	choice
TagRequired	choice

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Applied At	text
Applied By	text

Remove Tag from ConversationAction

Input fields[3]

Field	Type
ConversationRequired	choice
TagRequired	choice
AdminRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Applied At	number
Applied By	object
Type	text
Id	text

Remove Tag from Internal ArticleAction

Input fields[3]

Field	Type
Internal ArticleRequired	choice
TagRequired	choice

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Applied At	text
Applied By	text

Remove Tag from TicketAction

Input fields[3]

Field	Type
TagRequired	choice
TicketRequired	text
AdminRequired	choice

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Applied At	number
Applied By	object
Type	text
Id	text

Reply to ConversationAction

Input fields[3]

Field	Type
ConversationRequired	choice
Message Type	choice
Type	choice
Admin	choice
Body	text

5other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Updated At	number
Waiting Since	number

21other output fields

Reply to FinAction

Input fields[3]

Field	Type
ConversationRequired	choice
MessageRequired	object
AuthorRequired	choice
BodyRequired	text
TimestampRequired	text
Timestamp Ms	text
UserRequired	object
ContactRequired	choice
Name	text
Email	email
Attributes	text
Attachments	array
Attachment	object

Output fields[3]

Field	Type
Conversation ID	text
Status	text

Reply to TicketAction

Input fields[3]

Field	Type
TicketRequired	text
Message Type	choice
Type	choice
Admin	choice
Body	text

9other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Part Type	text
Body	text
Created At	number

4other output fields

Run Bulk Content ActionAction

Input fields[3]

Field	Type
ActionRequired	choice
Content IDsRequired	array
Content	object
Availability	object
Ai Agent	boolean
Copilot	boolean
Sales Agent	boolean
Audience	object
Add Segments	choice
Remove Segments	choice
Remove All	boolean
Tags	object
Add Tags	choice
Remove Tags	choice

Set Admin AwayAction

Input fields[3]

Field	Type
AdminRequired	choice
Away Mode EnabledRequired	boolean
Away Mode ReassignRequired	boolean
Away Status Reason	choice

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Email	email
Away Mode Enabled	boolean

3other output fields

Stage Article DraftAction

Input fields[3]

Field	Type
ArticleRequired	choice
Title	text
Description	text
Body	text
Body Markdown	text

11other input fields

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Parent Ids	object
Type	text
Title	text

13other output fields

Start Fin ConversationAction

Input fields[3]

Field	Type
ConversationRequired	choice
MessageRequired	object
AuthorRequired	choice
BodyRequired	text
TimestampRequired	text
Timestamp Ms	text
UserRequired	object
ContactRequired	choice
Name	text
Email	email
Attributes	text
Attachments	array
Attachment	object
Conversation Metadata	object
History	array
Attributes	text

Output fields[3]

Field	Type
Conversation ID	text
Status	text

Submit Fin CSATAction

Input fields[3]

Field	Type
ConversationRequired	choice
RatingRequired	choice
Remark	text

Output fields[3]

Field	Type
Conversation ID	text
Rating	text

Unarchive ContactAction

Input fields[3]

Field	Type
ContactRequired	choice

Update ArticleAction

Input fields[3]

Field	Type
ArticleRequired	choice
Title	text
Description	text
Body	text
Body Markdown	text

11other input fields

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Parent Ids	object
Type	text
Statistics	object
Type	text
Views	number
Conversations	number
Reactions	number
Happy Reaction Percentage	number
Neutral Reaction Percentage	number
Sad Reaction Percentage	number

9other output fields

Update AudienceAction

Input fields[3]

Field	Type
AudienceRequired	choice
Name	text
Predicates	array
Predicate	object
Role Predicates	array
Predicate	object

Output fields[3]

Field	Type
Type	text
ID	text
Name	text
Predicates	object
Type	text
Role Predicates	object
Type	text

2other output fields

Update CollectionAction

Input fields[3]

Field	Type
CollectionRequired	choice
Name	text
Description	text
Translated Content	text
Parent	choice

Output fields[3]

Field	Type
ID	text
Workspace ID	text
Name	text
Url	text
Order	number

6other output fields

Update CompanyAction

Input fields[3]

Field	Type
CompanyRequired	choice
Name	text
Plan	text
Size	number
Website	url

3other input fields

Output fields[3]

Field	Type
Type	text
Company Id	text
Id	text
App Id	text
Name	text

8other output fields

Update ContactAction

Input fields[3]

Field	Type
ContactRequired	choice
Role	text
External ID	text
Email	email
Email Verified	boolean

9other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Workspace Id	text
External Id	text
Role	text

47other output fields

Update Content Import SourceAction

Input fields[3]

Field	Type
Content Import SourceRequired	choice
Sync BehaviorRequired	choice
URLRequired	url
Status	choice
Audience IDs	choice

1other input field

Output fields[3]

Field	Type
ID	number
Type	text
URL	text
Status	text
Sync Behavior	text

Update Content SnippetAction

Input fields[3]

Field	Type
Content SnippetRequired	choice
Title	text
JSON Blocks	text
Body Markdown	text
Locale	text

4other input fields

Output fields[3]

Field	Type
Type	text
ID	text
Title	text
Locale	text
Json Blocks	object
Type	text

9other output fields

Update ConversationAction

Input fields[3]

Field	Type
ConversationRequired	choice
Read	boolean
Title	text
Company	choice
Custom Attributes	text

1other input field

Output fields[3]

Field	Type
Type	text
Id	text
Created At	number
Updated At	number
Waiting Since	text

22other output fields

Update Conversation AttributeAction

Input fields[3]

Field	Type
Conversation Attribute IDRequired	text
Name	text
Description	text
Multiline	boolean
Required	boolean

2other input fields

Output fields[3]

Field	Type
Type	text
Id	number
Name	text
Description	text
Data Type	text

6other output fields

Update Conversation Attribute OptionAction

Input fields[3]

Field	Type
Conversation Attribute IDRequired	text
Option IDRequired	text
LabelRequired	text

Output fields[3]

Field	Type
Type	text
Id	number
Name	text
Description	text
Data Type	text

5other output fields

Update Data AttributeAction

Input fields[3]

Field	Type
Data AttributeRequired	choice
Archived	boolean
Description	text
Messenger Writable	boolean
Options	array
Option	object

Output fields[3]

Field	Type
ID	number
Type	text
Name	text
Description	text

Update Data ConnectorAction

Input fields[3]

Field	Type
Data ConnectorRequired	choice
State	choice
Name	text
Http Method	choice
URL	url

10other input fields

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
State	text

Update External PageAction

Input fields[3]

Field	Type
External PageRequired	choice
TitleRequired	text
HtmlRequired	text
URLRequired	url
LocaleRequired	choice

3other input fields

Output fields[3]

Field	Type
ID	text
Type	text
Title	text
Html	text
URL	text

Update Internal ArticleAction

Input fields[3]

Field	Type
Internal ArticleRequired	choice
Title	text
Body	text
Body Markdown	text
Author	choice

5other input fields

Output fields[3]

Field	Type
ID	text
Body	text
Owner ID	number
Author ID	number
Locale	text

Update IP AllowlistAction

Input fields[3]

Field	Type
Enabled	boolean
Ip Allowlist	array
Type	text

Output fields[3]

Field	Type
Type	text
Enabled	boolean

Update News ItemAction

Input fields[3]

Field	Type
News ItemRequired	choice
TitleRequired	text
SenderRequired	choice
Body	text
State	choice

4other input fields

Output fields[3]

Field	Type
ID	text
Type	text
Workspace ID	text
Title	text
Body	text

9other output fields

Update Office Hours ExceptionAction

Input fields[3]

Field	Type
Office Hours ScheduleRequired	choice
Exception IDRequired	text
Exception Date	text
Exception Type	choice
Name	text

2other input fields

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
Exception Date	text
Exception Type	text

Update Office Hours ScheduleAction

Input fields[3]

Field	Type
Office Hours ScheduleRequired	choice
Name	text
Time Zone Name	text
Time Intervals	array
Interval	object

Output fields[3]

Field	Type
ID	text
Type	text
Name	text
Time Zone Name	text

Update TicketAction

Input fields[3]

Field	Type
TicketRequired	text
Ticket Attributes	text
Ticket State	choice
Company	choice
Open	boolean

4other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Ticket Id	text
Ticket Attributes	object
Default Title	text
Default Description	text
Ticket State	object
Type	text
Id	text
Category	text
Internal Label	text
External Label	text

11other output fields

Update Ticket TypeAction

Input fields[3]

Field	Type
Ticket TypeRequired	choice
Name	text
Description	text
Category	choice
Icon	text

2other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Name	text
Description	text
Icon	text

8other output fields

Update Ticket Type AttributeAction

Input fields[3]

Field	Type
Ticket TypeRequired	choice
Attribute IDRequired	text
Name	text
Description	text
Required To Create	boolean

7other input fields

Output fields[3]

Field	Type
Type	text
Id	text
Workspace Id	text
Name	text
Description	text

11other output fields

Update VisitorAction

Input fields[3]

Field	Type
ID	text
User ID	text
Name	text
Custom Attributes	text

Output fields[3]

Field	Type
Type	text
Id	text
User Id	text
Anonymous	boolean
Email	email

26other output fields

Templates

Look for Intercom templates in the WEXTL template library.

Browse templates →

Explore alternative apps

More apps in Support category →

References

WEXTL® Intercom Source Code connector implementation.
Our users use cases and automations.
Official API Documentation for Intercom.
WEXTL® visual workflow builder data.

Last updated: Aug 21, 2026 02:24

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