About this integration
Customer messaging and help desk — contacts, conversations, tickets, and the Fin knowledge library. Use it from the workflow canvas with no custom glue script required.
This integration exposes 3 triggers, 114 search modules and 118 actions as workflow nodes. Authentication uses oauth or basic authentication. Webhook-based triggers fire instantly without polling.
How to connect
The credential form asks for Client ID, Client Secret, Region, and Access Token.
Prefer the interactive builder form? Open it on the app page.
You’ll be redirected to sign in and approve access — your password is never shared with WEXTL.
| Field | Type | Help |
|---|---|---|
Client IDRequired | text | Developer Hub → Basic Information → Client ID. Optional if a platform app is registered in |
Client SecretRequired | password | Developer Hub → Basic Information → Client secret. |
RegionRequired | select | Workspace data region. Must match the authorize host. |
Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.
| Field | Type | Help |
|---|---|---|
Access TokenRequired | password | Intercom Developer Hub → your app → Authentication. Treat it like a password. |
RegionRequired | select | Workspace data region. US, EU, or Australia. |
Use it in workflow automation
Start with Watch Contacts, then add Add Contact to Company.
Triggers, searches and actions
Use the tables below to inspect Intercom's 3 triggers, 114 search modules, and 118 actions.
Triggers
3 triggers fire automatically when specified events occur — no polling or cron job needed.
- Watch Contacts
- Watch Conversations
- Watch Events
Searches
Fetch data on demand using 114 search modules that query the app during a run.
- Download Content Data Export
- Download Reporting Data Export
- Get Admin
- Get Article
- Get Article Draft
109more searches
Actions
118 action modules cover the full range of create, update, and delete operations.
- Add Contact to Company
- Add Contact to Conversation
- Add Conversation Attribute Option
- Add Subscription to Contact
- Add Tag to Article
113more actions
Explore the fields available for each Intercom trigger, search, and action.
Triggers
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Email | |
Role | text |
2other output fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Updated At | number |
Source | object |
Type | text |
Subject | text |
Body | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Topic | text |
Created At | number |
Data | object |
Type | text |
Item | object |
Searches
Input fields
| Field | Type |
|---|---|
Job IdentifierRequired | text |
Input fields
| Field | Type |
|---|---|
Job IdentifierRequired | text |
Input fields
| Field | Type |
|---|---|
AdminRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Email | |
Away Mode Enabled | boolean |
3other output fields
Input fields
| Field | Type |
|---|---|
ArticleRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Parent Ids | object |
Type | text |
Statistics | object |
Type | text |
Views | number |
Conversations | number |
Reactions | number |
Happy Reaction Percentage | number |
Neutral Reaction Percentage | number |
Sad Reaction Percentage | number |
9other output fields
Input fields
| Field | Type |
|---|---|
ArticleRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Parent Ids | object |
Type | text |
Title | text |
13other output fields
Input fields
| Field | Type |
|---|---|
ArticleRequired | choice |
VersionRequired | text |
Locale | text |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Article ID | text |
Title | text |
Description | text |
9other output fields
Input fields
| Field | Type |
|---|---|
AudienceRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Predicates | object |
Type | text |
Role Predicates | object |
Type | text |
2other output fields
Input fields
| Field | Type |
|---|---|
BrandRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Input fields
| Field | Type |
|---|---|
CallRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Conversation Id | text |
Admin Id | text |
Contact Id | text |
14other output fields
Input fields
| Field | Type |
|---|---|
CallRequired | choice |
Input fields
| Field | Type |
|---|---|
CallRequired | choice |
Input fields
| Field | Type |
|---|---|
CollectionRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Workspace ID | text |
Name | text |
Url | text |
Order | number |
6other output fields
Input fields
| Field | Type |
|---|---|
CompanyRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Company Id | text |
Id | text |
App Id | text |
Name | text |
8other output fields
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Include Merge History | boolean |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Workspace Id | text |
External Id | text |
Role | text |
47other output fields
Input fields
| Field | Type |
|---|---|
External IDRequired | text |
Include Merge History | boolean |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Workspace Id | text |
External Id | text |
Role | text |
47other output fields
Input fields
| Field | Type |
|---|---|
Job IdentifierRequired | text |
Output fields
| Field | Type |
|---|---|
Job Identifier | text |
Status | text |
Download URL | text |
Input fields
| Field | Type |
|---|---|
Content Import SourceRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Type | text |
URL | text |
Status | text |
Sync Behavior | text |
Input fields
| Field | Type |
|---|---|
Content SnippetRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Title | text |
Locale | text |
Json Blocks | object |
Type | text |
9other output fields
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
Display As | text |
Include Translations | boolean |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Updated At | number |
Waiting Since | text |
21other output fields
Input fields
| Field | Type |
|---|---|
Conversation Attribute IDRequired | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | number |
Name | text |
Description | text |
Data Type | text |
6other output fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Email | |
Name | text |
Email Verified | boolean |
3other output fields
Input fields
| Field | Type |
|---|---|
Custom Object Type IdentifierRequired | text |
Custom Object Instance IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
External ID | text |
Input fields
| Field | Type |
|---|---|
Data ConnectorRequired | choice |
State Version | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
State | text |
Input fields
| Field | Type |
|---|---|
Data ConnectorRequired | choice |
Execution Result IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Success | boolean |
Input fields
| Field | Type |
|---|---|
Email Setting IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Input fields
| Field | Type |
|---|---|
External PageRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Title | text |
Html | text |
URL | text |
Input fields
| Field | Type |
|---|---|
IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Phone Number | text |
Call ID | text |
Input fields
| Field | Type |
|---|---|
External IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
External ID | text |
Input fields
| Field | Type |
|---|---|
Phone NumberRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Phone Number | text |
Input fields
| Field | Type |
|---|---|
Help CenterRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Workspace ID | text |
Created At | number |
Updated At | number |
Identifier | text |
4other output fields
Input fields
| Field | Type |
|---|---|
Help CenterRequired | choice |
RedirectRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
From Url | text |
Locale | text |
Help Center ID | text |
4other output fields
Input fields
| Field | Type |
|---|---|
Internal ArticleRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Body | text |
Owner ID | number |
Author ID | number |
Locale | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Enabled | boolean |
Input fields
| Field | Type |
|---|---|
Job IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Status | text |
Input fields
| Field | Type |
|---|---|
MacroRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Body | text |
Body Text | text |
5other output fields
Input fields
| Field | Type |
|---|---|
Ruleset IDRequired | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Id | text |
Conversation Id | text |
User Id | text |
Status | text |
Type | text |
4other output fields
Input fields
| Field | Type |
|---|---|
NewsfeedRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Created At | number |
Updated At | number |
Input fields
| Field | Type |
|---|---|
News ItemRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Title | text |
Body | text |
9other output fields
Input fields
| Field | Type |
|---|---|
Contact | choice |
Company | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Contact | object |
Type | text |
Id | text |
Author | object |
Type | text |
Id | text |
Name | text |
Email | |
Away Mode Enabled | boolean |
Away Mode Reassign | boolean |
1other output field
Input fields
| Field | Type |
|---|---|
Office Hours ScheduleRequired | choice |
Exception IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Exception Date | text |
Exception Type | text |
Input fields
| Field | Type |
|---|---|
Office Hours ScheduleRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Time Zone Name | text |
Input fields
| Field | Type |
|---|---|
Job IdentifierRequired | text |
Output fields
| Field | Type |
|---|---|
Job Identifier | text |
Status | text |
Download URL | text |
Input fields
| Field | Type |
|---|---|
SegmentRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Created At | number |
Updated At | number |
1other output field
Input fields
| Field | Type |
|---|---|
TagRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Input fields
| Field | Type |
|---|---|
TeamRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Assignment Limit | number |
Distribution Method | text |
Input fields
| Field | Type |
|---|---|
TeamRequired | choice |
Idle Threshold | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Data | array |
Input fields
| Field | Type |
|---|---|
TicketRequired | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Ticket Id | text |
Ticket Attributes | object |
Default Title | text |
Default Description | text |
Ticket State | object |
Type | text |
Id | text |
Category | text |
Internal Label | text |
External Label | text |
10other output fields
Input fields
| Field | Type |
|---|---|
Ticket TypeRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Description | text |
Icon | text |
8other output fields
Input fields
| Field | Type |
|---|---|
User IDRequired | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
User Id | text |
Anonymous | boolean |
Email |
26other output fields
Input fields
| Field | Type |
|---|---|
Message IDRequired | text |
Output fields
| Field | Type |
|---|---|
Conversation Id | text |
Status | text |
Type | text |
Created At | number |
Updated At | number |
2other output fields
Input fields
| Field | Type |
|---|---|
IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Input fields
| Field | Type |
|---|---|
Limit | number |
Input fields
| Field | Type |
|---|---|
Created At AfterRequired | number |
Created At Before | number |
Limit | number |
Output fields
| Field | Type |
|---|---|
Id | text |
Performed By | object |
Type | text |
Id | text |
Email | |
Ip | text |
Metadata | object |
Before | text |
After | text |
Created At | number |
Activity Type | text |
1other output field
Input fields
| Field | Type |
|---|---|
Display Avatar | boolean |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Email | |
Id | text |
Name | text |
Away Mode Enabled | boolean |
2other output fields
Input fields
| Field | Type |
|---|---|
Order | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Company Id | text |
Id | text |
App Id | text |
Name | text |
8other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Parent Ids | object |
Type | text |
Tags | object |
Type | text |
Tags | text |
8other output fields
Input fields
| Field | Type |
|---|---|
ArticleRequired | choice |
Locale | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Article ID | text |
Title | text |
Description | text |
6other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Predicates | object |
Type | text |
Role Predicates | object |
Type | text |
2other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Label | text |
Type | text |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Conversation Id | text |
Admin Id | text |
Contact Id | text |
14other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Workspace ID | text |
Name | text |
Url | text |
Order | number |
6other output fields
Input fields
| Field | Type |
|---|---|
CompanyRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Total Count | number |
Pages | object |
Type | text |
Page | number |
Per Page | number |
Total Pages | number |
Input fields
| Field | Type |
|---|---|
CompanyRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Company | object |
Type | text |
Id | text |
Author | object |
Type | text |
Id | text |
Name | text |
Email | |
Away Mode Enabled | boolean |
Away Mode Reassign | boolean |
Away Status Reason Id | text |
Has Inbox Seat | boolean |
1other output field
Input fields
| Field | Type |
|---|---|
CompanyRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
View Id | text |
Title | text |
Body | text |
6other output fields
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Company Id | text |
Id | text |
App Id | text |
Name | text |
9other output fields
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Order | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Source Contact Id | text |
Source Contact Role | text |
Merged At | number |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Contact | object |
Type | text |
Id | text |
Author | object |
Type | text |
Id | text |
Name | text |
Email | |
Away Mode Enabled | boolean |
Away Mode Reassign | boolean |
1other output field
Input fields
| Field | Type |
|---|---|
Include Merge History | boolean |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Total Count | number |
Pages | object |
Type | text |
Page | number |
Per Page | number |
Total Pages | number |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Created At | number |
Updated At | number |
1other output field
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
State | text |
Consent Type | text |
Default Translation | object |
Name | text |
Description | text |
Locale | text |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Applied At | number |
Applied By | object |
Type | text |
Id | text |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Type | text |
URL | text |
Status | text |
Sync Behavior | text |
3other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Title | text |
Locale | text |
Json Blocks | object |
Type | text |
9other output fields
Input fields
| Field | Type |
|---|---|
Include Archived | boolean |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | number |
Name | text |
Description | text |
Data Type | text |
6other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Updated At | number |
Waiting Since | text |
20other output fields
Input fields
| Field | Type |
|---|---|
Custom Object Type IdentifierRequired | text |
Contact | choice |
Conversation | choice |
External ID | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
External ID | text |
Input fields
| Field | Type |
|---|---|
Model | choice |
Include Archived | boolean |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | number |
Type | text |
Name | text |
Model | text |
Data Type | text |
Input fields
| Field | Type |
|---|---|
Data ConnectorRequired | choice |
Success | boolean |
Error Type | text |
Start Ts | number |
End Ts | number |
2other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Success | boolean |
Error Type | text |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
URL | text |
State | text |
Input fields
| Field | Type |
|---|---|
TypeRequired | choice |
Contact | choice |
User ID | text |
Email | |
Summary | boolean |
1other input field
Output fields
| Field | Type |
|---|---|
Type | text |
Event Name | text |
Created At | number |
Email |
Input fields
| Field | Type |
|---|---|
Order | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Metrics Retained | boolean |
Deleted At | number |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Title | text |
URL | text |
Html | text |
2other output fields
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Phone Number | text |
Call ID | text |
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Teammate | object |
Type | text |
Id | number |
Name | text |
Email | |
Type | text |
Timestamp | text |
Reason | text |
Input fields
| Field | Type |
|---|---|
Help CenterRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
From Url | text |
Locale | text |
Help Center ID | text |
4other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Workspace ID | text |
Created At | number |
Updated At | number |
Identifier | text |
4other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Title | text |
Body | text |
Owner ID | number |
Author ID | number |
1other output field
Input fields
| Field | Type |
|---|---|
NewsfeedRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Title | text |
Body | text |
9other output fields
Input fields
| Field | Type |
|---|---|
Updated Since | number |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Body | text |
Body Text | text |
5other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Created At | number |
Updated At | number |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Title | text |
Body | text |
9other output fields
Input fields
| Field | Type |
|---|---|
Office Hours ScheduleRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Exception Date | text |
Exception Type | text |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Time Zone Name | text |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Name | text |
Description | text |
Input fields
| Field | Type |
|---|---|
Include Count | boolean |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Created At | number |
Updated At | number |
1other output field
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Side Conversation Id | text |
Total Count | number |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
State | text |
Consent Type | text |
Default Translation | object |
Name | text |
Description | text |
Locale | text |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Assignment Limit | number |
Distribution Method | text |
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Category | text |
Internal Label | text |
External Label | text |
2other output fields
Input fields
| Field | Type |
|---|---|
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Description | text |
Icon | text |
8other output fields
Input fields
| Field | Type |
|---|---|
Name | text |
Company ID | text |
Tag | choice |
Segment | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Company Id | text |
Id | text |
App Id | text |
Name | text |
8other output fields
Input fields
| Field | Type |
|---|---|
Scroll Param | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Company Id | text |
Id | text |
App Id | text |
Name | text |
8other output fields
Input fields
| Field | Type |
|---|---|
Created At AfterRequired | number |
Created At Before | number |
Event Types | array |
Event Type | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Id | text |
Performed By | object |
Type | text |
Id | text |
Email | |
Ip | text |
Metadata | object |
Before | text |
After | text |
Created At | number |
Activity Type | text |
1other output field
Input fields
| Field | Type |
|---|---|
Phrase | text |
State | choice |
Help Center | choice |
Highlight | boolean |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Parent Ids | object |
Type | text |
Tags | object |
Type | text |
Tags | text |
8other output fields
Input fields
| Field | Type |
|---|---|
ConversationsRequired | choice |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Conversation Id | text |
Transcript | array |
Transcript Status | text |
Input fields
| Field | Type |
|---|---|
QueryRequired | object |
FieldRequired | text |
OperatorRequired | choice |
ValueRequired | text |
Include Merge History | boolean |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Total Count | number |
Pages | object |
Type | text |
Page | number |
Per Page | number |
Total Pages | number |
Input fields
| Field | Type |
|---|---|
Query | text |
States | choice |
Locales | array |
Tags | choice |
Tag Operator | choice |
14other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Title | text |
Input fields
| Field | Type |
|---|---|
QueryRequired | object |
FieldRequired | text |
OperatorRequired | choice |
ValueRequired | text |
Include Monitors | boolean |
Include Scorecards | boolean |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Updated At | number |
Waiting Since | text |
20other output fields
Input fields
| Field | Type |
|---|---|
Folder ID | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
ID | text |
Body | text |
Owner ID | number |
Author ID | number |
Locale | text |
Input fields
| Field | Type |
|---|---|
QueryRequired | object |
FieldRequired | text |
OperatorRequired | choice |
ValueRequired | text |
Limit | number |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Ticket Id | text |
Ticket Attributes | object |
Default Title | text |
Default Description | text |
Ticket State | object |
Type | text |
Id | text |
Category | text |
Internal Label | text |
External Label | text |
10other output fields
Actions
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
CompanyRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Company Id | text |
Id | text |
App Id | text |
Name | text |
8other output fields
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
Admin | choice |
Contact | choice |
Email | |
User ID | text |
Input fields
| Field | Type |
|---|---|
Conversation Attribute IDRequired | text |
LabelRequired | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | number |
Name | text |
Description | text |
Data Type | text |
5other output fields
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Subscription TypeRequired | choice |
Consent TypeRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
State | text |
Consent Type | text |
Default Translation | object |
Name | text |
Description | text |
Locale | text |
Input fields
| Field | Type |
|---|---|
ArticleRequired | choice |
TagRequired | choice |
Admin | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Applied At | number |
Applied By | object |
Type | text |
ID | text |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
TagRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Applied At | number |
Applied By | object |
Type | text |
Id | text |
Input fields
| Field | Type |
|---|---|
Content SnippetRequired | choice |
TagRequired | choice |
Admin | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Applied At | number |
Applied By | object |
Type | text |
ID | text |
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
TagRequired | choice |
AdminRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Applied At | number |
Applied By | object |
Type | text |
Id | text |
Input fields
| Field | Type |
|---|---|
Internal ArticleRequired | choice |
TagRequired | choice |
Admin | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Applied At | number |
Applied By | object |
Type | text |
ID | text |
Input fields
| Field | Type |
|---|---|
TicketRequired | text |
TagRequired | choice |
AdminRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Applied At | number |
Applied By | object |
Type | text |
Id | text |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Input fields
| Field | Type |
|---|---|
Job IdentifierRequired | text |
Output fields
| Field | Type |
|---|---|
Job Identifier | text |
Status | text |
Input fields
| Field | Type |
|---|---|
TicketRequired | text |
Ticket TypeRequired | choice |
Ticket StateRequired | choice |
Ticket Attributes | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Ticket Id | text |
Ticket Attributes | object |
Default Title | text |
Default Description | text |
Ticket State | text |
12other output fields
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
Ticket TypeRequired | choice |
Ticket State | choice |
Attributes | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Ticket Id | text |
Ticket State | object |
Type | text |
Id | text |
Category | text |
Internal Label | text |
External Label | text |
Contacts | object |
Type | text |
9other output fields
Input fields
| Field | Type |
|---|---|
TypeRequired | choice |
UserRequired | object |
ID | text |
User ID | text |
Email | |
VisitorRequired | object |
ID | text |
User ID | text |
Email |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Workspace Id | text |
External Id | text |
Role | text |
47other output fields
Input fields
| Field | Type |
|---|---|
TitleRequired | text |
AuthorRequired | choice |
Description | text |
Body | text |
Body Markdown | text |
10other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Parent Ids | object |
Type | text |
Statistics | object |
Type | text |
Views | number |
Conversations | number |
Reactions | number |
Happy Reaction Percentage | number |
Neutral Reaction Percentage | number |
Sad Reaction Percentage | number |
9other output fields
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Predicates | array |
Predicate | object |
Role Predicates | array |
Predicate | object |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Predicates | object |
Type | text |
Role Predicates | object |
Type | text |
2other output fields
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Description | text |
Translated Content | text |
Parent | choice |
Help Center | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Workspace ID | text |
Name | text |
Url | text |
Order | number |
6other output fields
Input fields
| Field | Type |
|---|---|
CompanyRequired | choice |
BodyRequired | text |
Admin | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Company | object |
Type | text |
Id | text |
Author | object |
Type | text |
Id | text |
Name | text |
Email | |
Away Mode Enabled | boolean |
Away Mode Reassign | boolean |
1other output field
Input fields
| Field | Type |
|---|---|
Role | text |
External ID | text |
Email | |
Email Verified | boolean |
Phone | text |
7other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Workspace Id | text |
External Id | text |
Role | text |
47other output fields
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
BodyRequired | text |
Admin | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Contact | object |
Type | text |
Id | text |
Author | object |
Type | text |
Id | text |
Name | text |
Email | |
Away Mode Enabled | boolean |
Away Mode Reassign | boolean |
1other output field
Input fields
| Field | Type |
|---|---|
Created At AfterRequired | number |
Created At BeforeRequired | number |
Output fields
| Field | Type |
|---|---|
Job Identifier | text |
Status | text |
Input fields
| Field | Type |
|---|---|
Sync BehaviorRequired | choice |
URLRequired | url |
Status | choice |
Audience IDs | choice |
Output fields
| Field | Type |
|---|---|
ID | number |
Type | text |
URL | text |
Status | text |
Sync Behavior | text |
Input fields
| Field | Type |
|---|---|
TitleRequired | text |
JSON Blocks | text |
Body Markdown | text |
Locale | text |
Audiences | choice |
3other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Title | text |
Locale | text |
Json Blocks | object |
Type | text |
9other output fields
Input fields
| Field | Type |
|---|---|
FromRequired | object |
TypeRequired | choice |
ContactRequired | choice |
BodyRequired | text |
Subject | text |
Attachment URLs | array |
URL | url |
Created At | number |
1other input field
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Body | text |
Message Type | text |
1other output field
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Data TypeRequired | choice |
Description | text |
Required | boolean |
Visible To Teams | choice |
3other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | number |
Name | text |
Description | text |
Data Type | text |
6other output fields
Input fields
| Field | Type |
|---|---|
NameRequired | text |
ModelRequired | choice |
Data TypeRequired | choice |
Description | text |
Messenger Writable | boolean |
1other input field
Output fields
| Field | Type |
|---|---|
ID | number |
Type | text |
Name | text |
Model | text |
Data Type | text |
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Http Method | choice |
URL | url |
Body | text |
Direct Fin Usage | boolean |
8other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
URL | text |
Input fields
| Field | Type |
|---|---|
Event NameRequired | text |
Created AtRequired | number |
Contact | choice |
User ID | text |
Email |
1other input field
Input fields
| Field | Type |
|---|---|
User ID | text |
Event Summaries | object |
Event Name | text |
Count | number |
First | number |
Last | number |
Input fields
| Field | Type |
|---|---|
TitleRequired | text |
HtmlRequired | text |
LocaleRequired | choice |
Content Import SourceRequired | choice |
External IDRequired | text |
3other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Title | text |
Html | text |
URL | text |
Input fields
| Field | Type |
|---|---|
Help CenterRequired | choice |
From URLRequired | url |
LocaleRequired | text |
Target TypeRequired | choice |
Target IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
From Url | text |
Locale | text |
Help Center ID | text |
4other output fields
Input fields
| Field | Type |
|---|---|
TitleRequired | text |
OwnerRequired | choice |
AuthorRequired | choice |
Body | text |
Body Markdown | text |
4other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Title | text |
Body | text |
Owner ID | number |
Author ID | number |
1other output field
Input fields
| Field | Type |
|---|---|
Message TypeRequired | choice |
FromRequired | object |
TypeRequired | choice |
AdminRequired | choice |
ToRequired | object |
TypeRequired | choice |
ContactRequired | choice |
Subject | text |
Body | text |
6other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Body | text |
Message Type | text |
1other output field
Input fields
| Field | Type |
|---|---|
TitleRequired | text |
SenderRequired | choice |
Body | text |
State | choice |
Deliver Silently | boolean |
3other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Title | text |
Body | text |
9other output fields
Input fields
| Field | Type |
|---|---|
Office Hours ScheduleRequired | choice |
Exception DateRequired | text |
Exception TypeRequired | choice |
Name | text |
Time Intervals | array |
Interval | object |
1other input field
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Exception Date | text |
Exception Type | text |
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Time Zone NameRequired | text |
Time IntervalsRequired | array |
Interval | object |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Time Zone Name | text |
Input fields
| Field | Type |
|---|---|
Name | text |
Company ID | text |
Plan | text |
Size | number |
Website | url |
5other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Company Id | text |
Id | text |
App Id | text |
Name | text |
9other output fields
Input fields
| Field | Type |
|---|---|
Custom Object Type IdentifierRequired | text |
External ID | text |
External Created At | number |
External Updated At | number |
Custom Attributes | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
External ID | text |
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Tag | choice |
Companies | array |
Company | object |
Users | array |
User | object |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Input fields
| Field | Type |
|---|---|
PhoneRequired | text |
Custom Attributes | text |
Output fields
| Field | Type |
|---|---|
Url | url |
Type | text |
Input fields
| Field | Type |
|---|---|
Ticket TypeRequired | choice |
ContactsRequired | array |
Contact | object |
Conversation To Link | choice |
Company | choice |
Created At | number |
2other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Ticket Id | text |
Ticket Attributes | object |
Default Title | text |
Default Description | text |
Ticket State | object |
Type | text |
Id | text |
Category | text |
Internal Label | text |
External Label | text |
10other output fields
Input fields
| Field | Type |
|---|---|
NameRequired | text |
Description | text |
Category | choice |
Icon | text |
Is Internal | boolean |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Description | text |
Icon | text |
8other output fields
Input fields
| Field | Type |
|---|---|
Ticket TypeRequired | choice |
NameRequired | text |
DescriptionRequired | text |
Data TypeRequired | choice |
Required To Create | boolean |
6other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Workspace Id | text |
Name | text |
Description | text |
12other output fields
Input fields
| Field | Type |
|---|---|
ArticleRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
AudienceRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
CollectionRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
CompanyRequired | choice |
Output fields
| Field | Type |
|---|---|
Id | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Input fields
| Field | Type |
|---|---|
Content Import SourceRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
Content SnippetRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
Retain Metrics | boolean |
Output fields
| Field | Type |
|---|---|
Id | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
Conversation Attribute IDRequired | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | number |
Name | text |
Description | text |
Data Type | text |
6other output fields
Input fields
| Field | Type |
|---|---|
Conversation Attribute IDRequired | text |
Option IDRequired | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | number |
Name | text |
Description | text |
Data Type | text |
5other output fields
Input fields
| Field | Type |
|---|---|
Custom Object Type IdentifierRequired | text |
Custom Object Instance IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
Custom Object Type IdentifierRequired | text |
External IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
Data ConnectorRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
External PageRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
Help CenterRequired | choice |
RedirectRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
Internal ArticleRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
News ItemRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
Office Hours ScheduleRequired | choice |
Exception IDRequired | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
Office Hours ScheduleRequired | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
TagRequired | choice |
Input fields
| Field | Type |
|---|---|
TicketRequired | text |
Output fields
| Field | Type |
|---|---|
Id | text |
Object | text |
Deleted | boolean |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
View IDRequired | text |
Output fields
| Field | Type |
|---|---|
Type | text |
View Id | text |
Dismissed | boolean |
Input fields
| Field | Type |
|---|---|
Ticket TypeRequired | choice |
ContactsRequired | array |
Contact | object |
Conversation To Link | choice |
Company | choice |
Created At | number |
2other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Status | text |
Url | text |
Resource Type | text |
2other output fields
Input fields
| Field | Type |
|---|---|
DatasetRequired | choice |
Attribute IDsRequired | array |
Start TimeRequired | number |
End TimeRequired | number |
Output fields
| Field | Type |
|---|---|
Job Identifier | text |
Status | text |
Input fields
| Field | Type |
|---|---|
TicketRequired | text |
ConversationRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Updated At | number |
Source | object |
Type | text |
Id | text |
Delivered As | text |
Subject | text |
Body | text |
Redacted | boolean |
4other output fields
Input fields
| Field | Type |
|---|---|
URLRequired | text |
MethodRequired | choice |
Headers | array |
Header | object |
Query String | array |
Parameter | object |
Body | text |
Output fields
| Field | Type |
|---|---|
Body | text |
Headers | object |
Status code | number |
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
Message Type | choice |
Admin | choice |
Type | choice |
Assignee ID | text |
2other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Updated At | number |
Waiting Since | text |
21other output fields
Input fields
| Field | Type |
|---|---|
FromRequired | choice |
IntoRequired | choice |
Skip Duplicate Validation | boolean |
Include Merge History | boolean |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Workspace Id | text |
External Id | text |
Role | text |
47other output fields
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
Merge IntoRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Updated At | number |
Waiting Since | number |
22other output fields
Input fields
| Field | Type |
|---|---|
ArticleRequired | choice |
Locales | array |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Parent Ids | object |
Type | text |
Title | text |
13other output fields
Input fields
| Field | Type |
|---|---|
Type | choice |
Conversation | choice |
Conversation Part ID | text |
Source ID | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Updated At | number |
Waiting Since | number |
21other output fields
Input fields
| Field | Type |
|---|---|
Phone NumberRequired | text |
Call IDRequired | text |
Source | choice |
Data | text |
Output fields
| Field | Type |
|---|---|
ID | text |
Phone Number | text |
Call ID | text |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
CompanyRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Company Id | text |
Id | text |
App Id | text |
Name | text |
8other output fields
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
ContactRequired | choice |
AdminRequired | choice |
Input fields
| Field | Type |
|---|---|
TicketRequired | text |
ConversationRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Updated At | number |
Source | object |
Type | text |
Id | text |
Delivered As | text |
Subject | text |
Body | text |
Redacted | boolean |
4other output fields
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Subscription TypeRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
State | text |
Consent Type | text |
Default Translation | object |
Name | text |
Description | text |
Locale | text |
Input fields
| Field | Type |
|---|---|
ArticleRequired | choice |
TagRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Applied At | text |
Applied By | text |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
TagRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Applied At | number |
Applied By | object |
Type | text |
Id | text |
Input fields
| Field | Type |
|---|---|
Content SnippetRequired | choice |
TagRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Applied At | text |
Applied By | text |
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
TagRequired | choice |
AdminRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Applied At | number |
Applied By | object |
Type | text |
Id | text |
Input fields
| Field | Type |
|---|---|
Internal ArticleRequired | choice |
TagRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Applied At | text |
Applied By | text |
Input fields
| Field | Type |
|---|---|
TagRequired | choice |
TicketRequired | text |
AdminRequired | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Applied At | number |
Applied By | object |
Type | text |
Id | text |
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
Message Type | choice |
Type | choice |
Admin | choice |
Body | text |
5other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Updated At | number |
Waiting Since | number |
21other output fields
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
MessageRequired | object |
AuthorRequired | choice |
BodyRequired | text |
TimestampRequired | text |
Timestamp Ms | text |
UserRequired | object |
ContactRequired | choice |
Name | text |
Email | |
Attributes | text |
Attachments | array |
Attachment | object |
Output fields
| Field | Type |
|---|---|
Conversation ID | text |
Status | text |
Input fields
| Field | Type |
|---|---|
TicketRequired | text |
Message Type | choice |
Type | choice |
Admin | choice |
Body | text |
9other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Part Type | text |
Body | text |
Created At | number |
4other output fields
Input fields
| Field | Type |
|---|---|
ActionRequired | choice |
Content IDsRequired | array |
Content | object |
Availability | object |
Ai Agent | boolean |
Copilot | boolean |
Sales Agent | boolean |
Audience | object |
Add Segments | choice |
Remove Segments | choice |
Remove All | boolean |
Tags | object |
Add Tags | choice |
Remove Tags | choice |
Input fields
| Field | Type |
|---|---|
AdminRequired | choice |
Away Mode EnabledRequired | boolean |
Away Mode ReassignRequired | boolean |
Away Status Reason | choice |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Email | |
Away Mode Enabled | boolean |
3other output fields
Input fields
| Field | Type |
|---|---|
ArticleRequired | choice |
Title | text |
Description | text |
Body | text |
Body Markdown | text |
11other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Parent Ids | object |
Type | text |
Title | text |
13other output fields
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
MessageRequired | object |
AuthorRequired | choice |
BodyRequired | text |
TimestampRequired | text |
Timestamp Ms | text |
UserRequired | object |
ContactRequired | choice |
Name | text |
Email | |
Attributes | text |
Attachments | array |
Attachment | object |
Conversation Metadata | object |
History | array |
Attributes | text |
Output fields
| Field | Type |
|---|---|
Conversation ID | text |
Status | text |
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
RatingRequired | choice |
Remark | text |
Output fields
| Field | Type |
|---|---|
Conversation ID | text |
Rating | text |
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Input fields
| Field | Type |
|---|---|
ArticleRequired | choice |
Title | text |
Description | text |
Body | text |
Body Markdown | text |
11other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Parent Ids | object |
Type | text |
Statistics | object |
Type | text |
Views | number |
Conversations | number |
Reactions | number |
Happy Reaction Percentage | number |
Neutral Reaction Percentage | number |
Sad Reaction Percentage | number |
9other output fields
Input fields
| Field | Type |
|---|---|
AudienceRequired | choice |
Name | text |
Predicates | array |
Predicate | object |
Role Predicates | array |
Predicate | object |
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Name | text |
Predicates | object |
Type | text |
Role Predicates | object |
Type | text |
2other output fields
Input fields
| Field | Type |
|---|---|
CollectionRequired | choice |
Name | text |
Description | text |
Translated Content | text |
Parent | choice |
Output fields
| Field | Type |
|---|---|
ID | text |
Workspace ID | text |
Name | text |
Url | text |
Order | number |
6other output fields
Input fields
| Field | Type |
|---|---|
CompanyRequired | choice |
Name | text |
Plan | text |
Size | number |
Website | url |
3other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Company Id | text |
Id | text |
App Id | text |
Name | text |
8other output fields
Input fields
| Field | Type |
|---|---|
ContactRequired | choice |
Role | text |
External ID | text |
Email | |
Email Verified | boolean |
9other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Workspace Id | text |
External Id | text |
Role | text |
47other output fields
Input fields
| Field | Type |
|---|---|
Content Import SourceRequired | choice |
Sync BehaviorRequired | choice |
URLRequired | url |
Status | choice |
Audience IDs | choice |
1other input field
Output fields
| Field | Type |
|---|---|
ID | number |
Type | text |
URL | text |
Status | text |
Sync Behavior | text |
Input fields
| Field | Type |
|---|---|
Content SnippetRequired | choice |
Title | text |
JSON Blocks | text |
Body Markdown | text |
Locale | text |
4other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
ID | text |
Title | text |
Locale | text |
Json Blocks | object |
Type | text |
9other output fields
Input fields
| Field | Type |
|---|---|
ConversationRequired | choice |
Read | boolean |
Title | text |
Company | choice |
Custom Attributes | text |
1other input field
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Created At | number |
Updated At | number |
Waiting Since | text |
22other output fields
Input fields
| Field | Type |
|---|---|
Conversation Attribute IDRequired | text |
Name | text |
Description | text |
Multiline | boolean |
Required | boolean |
2other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | number |
Name | text |
Description | text |
Data Type | text |
6other output fields
Input fields
| Field | Type |
|---|---|
Conversation Attribute IDRequired | text |
Option IDRequired | text |
LabelRequired | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | number |
Name | text |
Description | text |
Data Type | text |
5other output fields
Input fields
| Field | Type |
|---|---|
Data AttributeRequired | choice |
Archived | boolean |
Description | text |
Messenger Writable | boolean |
Options | array |
Option | object |
Output fields
| Field | Type |
|---|---|
ID | number |
Type | text |
Name | text |
Description | text |
Input fields
| Field | Type |
|---|---|
Data ConnectorRequired | choice |
State | choice |
Name | text |
Http Method | choice |
URL | url |
10other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
State | text |
Input fields
| Field | Type |
|---|---|
External PageRequired | choice |
TitleRequired | text |
HtmlRequired | text |
URLRequired | url |
LocaleRequired | choice |
3other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Title | text |
Html | text |
URL | text |
Input fields
| Field | Type |
|---|---|
Internal ArticleRequired | choice |
Title | text |
Body | text |
Body Markdown | text |
Author | choice |
5other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Body | text |
Owner ID | number |
Author ID | number |
Locale | text |
Input fields
| Field | Type |
|---|---|
Enabled | boolean |
Ip Allowlist | array |
Type | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Enabled | boolean |
Input fields
| Field | Type |
|---|---|
News ItemRequired | choice |
TitleRequired | text |
SenderRequired | choice |
Body | text |
State | choice |
4other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Workspace ID | text |
Title | text |
Body | text |
9other output fields
Input fields
| Field | Type |
|---|---|
Office Hours ScheduleRequired | choice |
Exception IDRequired | text |
Exception Date | text |
Exception Type | choice |
Name | text |
2other input fields
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Exception Date | text |
Exception Type | text |
Input fields
| Field | Type |
|---|---|
Office Hours ScheduleRequired | choice |
Name | text |
Time Zone Name | text |
Time Intervals | array |
Interval | object |
Output fields
| Field | Type |
|---|---|
ID | text |
Type | text |
Name | text |
Time Zone Name | text |
Input fields
| Field | Type |
|---|---|
TicketRequired | text |
Ticket Attributes | text |
Ticket State | choice |
Company | choice |
Open | boolean |
4other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Ticket Id | text |
Ticket Attributes | object |
Default Title | text |
Default Description | text |
Ticket State | object |
Type | text |
Id | text |
Category | text |
Internal Label | text |
External Label | text |
11other output fields
Input fields
| Field | Type |
|---|---|
Ticket TypeRequired | choice |
Name | text |
Description | text |
Category | choice |
Icon | text |
2other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Name | text |
Description | text |
Icon | text |
8other output fields
Input fields
| Field | Type |
|---|---|
Ticket TypeRequired | choice |
Attribute IDRequired | text |
Name | text |
Description | text |
Required To Create | boolean |
7other input fields
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
Workspace Id | text |
Name | text |
Description | text |
11other output fields
Input fields
| Field | Type |
|---|---|
ID | text |
User ID | text |
Name | text |
Custom Attributes | text |
Output fields
| Field | Type |
|---|---|
Type | text |
Id | text |
User Id | text |
Anonymous | boolean |
Email |
26other output fields