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IssueTrak Support API: Watch Causes, Close Duplicate Issues

Issue tracking and help desk platform for managing, routing, and resolving internal and customer-facing support requests. 10 triggers, 35 searches, and 18 actions including Watch Causes.

About this integration

Issue tracking and help desk platform for managing, routing, and resolving internal and customer-facing support requests. Connect it to any workflow without writing code.

You can choose from 10 triggers, 35 search modules and 18 actions. The connection type is basic authentication.

How to connect

The credential form asks for Base URL and API Token.

Prefer the interactive builder form? Open it on the app page.

Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.

Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.

Connecting IssueTrak to WEXTL®

Connecting IssueTrak to WEXTL®

Field	Type	Help
Base URLRequired	text	The base URL of your API (e.g. https://yourinstance.issuetrak.com/api/v2).
API TokenRequired	password	Your API v2 token (created via API v2 Tokens page). Accessible by clicking the settings lightbox on your admin panel.

Use it in workflow automation

Start with Watch Causes, then add Close Duplicate Issues.

The canvas below runs Watch Causes into Close Duplicate Issues — watch the video, then drop a node onto the canvas.

Select the Watch Solutions trigger and the workflow fires automatically when the event occurs — no polling required.

Then add Delete Solution as the next node. Branch, filter, or hand off to other integrations from there.

The integration includes 28 ready-made modules for support work — each run logs its inputs and outputs for debugging.

IssueTrak workflow on the canvas: Watch Solutions then Delete Solution

IssueTrak workflow on the canvas: Watch Solutions then Delete Solution

Triggers, searches and actions

Explore the fields available for each IssueTrak trigger, search, and action — 10 triggers, 35 searchs, and 18 actions.

Triggers

Whenever something changes in the app, one of 10 available triggers can start a run immediately.

Watch Causes
Watch Classes
Watch Configuration Items
Watch Departments
Watch Groups

5more triggers

Searches

35 search modules let you query the app mid-run and feed the results to the next step.

Get Cause
Get Causes
Get Class
Get Classes
Get Configuration Item

30more searches

Actions

Use 18 action modules to write data back into the app from anywhere in a run.

Close Duplicate Issues
Create Cause
Create Class
Create Configuration Item
Create Department

13more actions

Explore the fields available for each IssueTrak trigger, search, and action.

Triggers

Output fields

Field	Type
Iid	number
ID	number
Name	text
Display order	number
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Output fields

Field	Type
Iid	number
ID	number
Name	text
Display order	number
Is active	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Output fields

Field	Type
Iid	number
ID	number
Name	text
Type	text
Description	text
Is active	boolean
Modified by user iid	number
Modified date	date

Output fields

Field	Type
Iid	number
ID	number
Name	text
Is active	boolean
Is internal	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Output fields

Field	Type
Name	text
Is active	boolean
Primary organization iid	number
Is agent only	boolean
Phone number	text
Email	email
Sms	text
Department iid	number
Is round robin	boolean
Permissions	array
Iid	number
ID	text
Created by user iid	number
Modified by user iid	number
Created date	date
Modified date	date

Output fields

Field	Type
Iid	array
Issue number	array
Is open	boolean
Subject	array
Description	array
Labor hours	array
Auto assign type	array
Should suppress email notifications	boolean
Is global issue	boolean
Is child issue	boolean
Submitted date	array
Entered date	array
Closed date	array
Assigned date	array
Reopened date	array
Target date	array
Required by date	array
Next action by date	array
Last activity date	array

35other output fields

Output fields

Field	Type
Iid	number
ID	number
Code	text
Title	text
Description	text
Manager iid	number
Organization iid	number
Location iid	number
Is open	boolean
Close date	text
Open date	text
Target date	text
Is exclusive to project members	boolean
Category iid	number
Required by date	text
Estimated hours	number
Actual hours	number
Estimated budget	number
Actual budget	number

6other output fields

Output fields

Field	Type
Name	text
Display order	number
Description	text
Iid	number
ID	number
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Output fields

Field	Type
Iid	number
ID	number
Name	text
Type	text
Display order	number
Is active	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Output fields

Field	Type
Is agent	boolean
First name	text
Last name	text
Display name	text
Is active	boolean
Can login	boolean
Is sys admin	boolean
Phone number	text
Email	text
Sms	text
Primary organization iid	number
Location iid	number
Department iid	number
Time zone	text
Should honor daylight savings time	boolean
Address line one	text
Address line two	text
City	text
State	text

19other output fields

Searches

Input fields

Field	Type
Cause IIDRequired	choice

Output fields

Field	Type
Iid	number
ID	number
Name	text
Display order	number
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Sort Field	choice
Sort Direction	choice
Limit	number

Output fields

Field	Type
Iid	number
ID	number
Name	text
Display order	number
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Class IIDRequired	choice

Output fields

Field	Type
Iid	number
ID	number
Name	text
Display order	number
Is active	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Sort Field	choice
Sort Direction	choice
Limit	number

Output fields

Field	Type
Iid	number
ID	number
Name	text
Display order	number
Is active	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Configuration Item IIDRequired	choice

Output fields

Field	Type
Iid	number
ID	number
Name	text
Type	text
Description	text
Is active	boolean
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Sort Field	choice
Sort Direction	choice
Limit	number

Output fields

Field	Type
Iid	number
ID	number
Name	text
Type	text
Description	text
Is active	boolean
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Custom Record Table IIDRequired	choice

Output fields

Field	Type
Iid	number
ID	number
Field 1	text
Field 2	text
Field 3	text
Field 4	text
Field 5	text
Field 6	text
Field 7	text
Field 8	text
Field 9	text
Field 10	text
Field 11	text
Field 12	text
Field 13	text
Field 14	text
Field 15	text
Field 16	text
Field 17	text

37other output fields

Output fields

Field	Type
Iid	number
ID	number
Field 1	text
Field 2	text
Field 3	text
Field 4	text
Field 5	text
Field 6	text
Field 7	text
Field 8	text
Field 9	text
Field 10	text
Field 11	text
Field 12	text
Field 13	text
Field 14	text
Field 15	text
Field 16	text
Field 17	text

37other output fields

Input fields

Field	Type
Sort Field	choice
Sort Direction	choice
L	number

Output fields

Field	Type
Iid	number
ID	number
Field 1	text
Field 2	text
Field 3	text
Field 4	text
Field 5	text
Field 6	text
Field 7	text
Field 8	text
Field 9	text
Field 10	text
Field 11	text
Field 12	text
Field 13	text
Field 14	text
Field 15	text
Field 16	text
Field 17	text

37other output fields

Input fields

Field	Type
Sort Field	choice
Sort Direction	choice
Limit	number

Output fields

Field	Type
Iid	number
ID	number
Name	text
Is active	boolean
Is internal	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Group IIDRequired	choice

Output fields

Field	Type
Name	text
Is active	boolean
Primary organization iid	number
Is agent only	boolean
Phone number	text
Email	email
Sms	text
Department iid	number
Is round robin	boolean
Permissions	array
Iid	number
ID	text
Created by user iid	number
Modified by user iid	number
Created date	date
Modified date	date

Input fields

Field	Type
Sort Field	choice
Sort Direction	choice
Limit	number

Output fields

Field	Type
Name	text
Is active	boolean
Primary organization iid	number
Is agent only	boolean
Phone number	text
Email	email
Sms	text
Department iid	number
Is round robin	boolean
Permissions	array
Iid	number
ID	text
Created by user iid	number
Modified by user iid	number
Created date	date
Modified date	date

Input fields

Field	Type
Issue IIDRequired	choice

Output fields

Field	Type
Iid	number
ID	number
Issue number	number
Labor hours	number
Auto assign type	text
Is global issue	boolean
Is child issue	boolean
Parent issue	object
Name	text
ID	number
Iid	number
Entered by user	object
Name	text
ID	text
Iid	number
Entered date	text
Closed by user	object
Name	text
ID	text
Iid	number
Closed date	date
Assigned date	date
Reopened by user	object
Name	text
ID	text
Iid	number
Reopened date	date
Next action date	date
Last activity by user	object
Name	text
ID	text
Iid	number
Last activity date	date
Escalate date	date

40other output fields

No fields documented.

Input fields

Field	Type
Project IIDRequired	choice

Output fields

Field	Type
Iid	number
ID	number
Code	text
Title	text
Description	text
Manager iid	number
Organization iid	number
Location iid	number
Is open	boolean
Close date	text
Open date	text
Target date	text
Is exclusive to project members	boolean
Category iid	number
Required by date	text
Estimated hours	number
Actual hours	number
Estimated budget	number
Actual budget	number

6other output fields

Input fields

Field	Type
Sort Field	choice
Sort Direction	choice
Limit	number

Output fields

Field	Type
Iid	number
ID	number
Code	text
Title	text
Description	text
Manager iid	number
Organization iid	number
Location iid	number
Is open	boolean
Close date	text
Open date	text
Target date	text
Is exclusive to project members	boolean
Category iid	number
Required by date	text
Estimated hours	number
Actual hours	number
Estimated budget	number
Actual budget	number

6other output fields

Input fields

Field	Type
Solution IIDRequired	choice

Output fields

Field	Type
Name	text
Display order	number
Description	text
Iid	number
ID	number
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Sort Field	choice
Sort Direction	choice
Limit	number

Output fields

Field	Type
Name	text
Display order	number
Description	text
Iid	number
ID	number
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Task IIDRequired	choice

Output fields

Field	Type
Iid	number
ID	number
Name	text
Type	text
Display order	number
Is active	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Sort Field	choice
Sort Direction	choice
Limit	number

Output fields

Field	Type
Iid	number
ID	number
Name	text
Type	text
Display order	number
Is active	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
User IIDRequired	choice

Input fields

Field	Type
Sort Field	choice
Sort Direction	choice
Limit	number

Output fields

Field	Type
Is agent	boolean
First name	text
Last name	text
Display name	text
Is active	boolean
Can login	boolean
Is sys admin	boolean
Phone number	text
Email	text
Sms	text
Primary organization iid	number
Location iid	number
Department iid	number
Time zone	text
Should honor daylight savings time	boolean
Address line one	text
Address line two	text
City	text
State	text

19other output fields

Output fields

Field	Type
List fields	array
Text fields	array
Date fields	array
Large text fields	array
Decimal fields	array
Number fields	array
Yes no fields	array
Hyperlink fields	array
Associated issue fields	array
Multi select fields	array

Input fields

Field	Type
Sort FieldRequired	choice
Sort DirectionRequired	choice
IID	object
Values	array
Type	choice
ID	object
Values	array
Type	choice
Name	object
Values	array
Type	choice
Display Order	object
Values	array
Type	choice
Created By	object
Values	array
Type	choice
Created By User IID	object
Values	array
Type	choice
Created Date	object
Values	array
Type	choice
Modified By	object
Values	array
Type	choice
Modified By User IID	object
Values	array
Type	choice
Modified Date	object
Values	array
Type	choice
LimitRequired	number

Output fields

Field	Type
Iid	array
ID	array
Name	array
Display order	array
Created by	array
Created by user iid	array
Created date	array
Modified by	array
Modified by user iid	array
Modified date	array

Input fields

Field	Type
Sort FieldRequired	text
Sort DirectionRequired	choice
IID	object
Values	array
Type	text
ID	object
Values	array
Type	text
Name	object
Values	array
Type	text
Is Active	object
Type	text
Display Order	object
Values	array
Type	text
Created By User IID	object
Values	array
Type	text
Created Date	object
Values	array
Type	text
Modified By User IID	object
Values	array
Type	text
Modified Date	object
Values	array
Type	text
Limit	number

Output fields

Field	Type
Iid	array
ID	array
Name	array
Display order	array
Created by	array
Created by user iid	array
Created date	array
Modified by	array
Modified by user iid	array
Modified date	array

Input fields

Field	Type
Sort FieldRequired	choice
Sort DirectionRequired	choice
Iid	object
Values	array
Type	choice
Id	object
Values	array
Type	choice
Name	object
Values	array
Type	choice
Type	object
Values	array
Type	choice
Description	object
Values	array
Type	choice
Is Active	boolean
Modified By User ID	object
Values	array
Type	choice
Modified By User IID	object
Values	array
Type	choice
Modified Date	object
Values	array
Type	choice
Limit	number

Output fields

Field	Type
Iid	array
ID	array
Name	array
Type	array
Description	array
Is active	boolean
Modified by user ID	array
Modified by user iid	array
Modified date	array

Input fields

Field	Type
Sort FieldRequired	choice
Sort DirectionRequired	choice
ID	object
ValuesRequired	array
Type	text
IID	object
ValuesRequired	array
Type	text
Created By User IID	object
ValuesRequired	array
Type	text
Created Date	object
ValuesRequired	array
Type	text
Modified By User IID	object
ValuesRequired	array
Type	text
Modified Date	object
ValuesRequired	array
Type	text
Fields	array
Limit	number

Output fields

Field	Type
ID	array
Iid	array
Field 1	array
Field 2	array
Field 3	array
Field 4	array
Field 5	array
Field 6	array
Field 7	array
Field 8	array
Field 9	array
Field 10	array
Field 11	array
Field 12	array
Field 13	array
Field 14	array
Field 15	array
Field 16	array
Field 17	array

37other output fields

Input fields

Field	Type
Sort FieldRequired	choice
Sort DirectionRequired	choice
IID	object
ValuesRequired	array
TypeRequired	choice
Name	object
ValuesRequired	array
TypeRequired	choice
Is Active	object
TypeRequired	choice
Is Internal	object
TypeRequired	choice
Created By User IID	object
ValuesRequired	array
TypeRequired	choice
Created Date	object
ValuesRequired	array
TypeRequired	choice
Modified By User IID	object
ValuesRequired	array
TypeRequired	choice
Modified Date	object
ValuesRequired	array
TypeRequired	choice
Limit	number

Output fields

Field	Type
Iid	array
Name	array
Is active	boolean
Is internal	boolean
Created by user iid	array
Created date	array
Modified by user iid	array
Modified date	array

Input fields

Field	Type
Sort FieldRequired	choice
Sort DirectionRequired	choice
Iid	object
Values	array
Type	choice
Primary Organization Iid	object
Values	array
Type	choice
Is Agent Only	boolean
ID	object
Values	array
Type	choice
Name	object
Values	array
Type	choice
Is Active	boolean
Is Round Robin	boolean
Modified By User Iid	object
Values	array
Type	choice
Modified Date	object
Values	array
Type	choice
Created By User Iid	object
Values	array
Type	choice
Created Date	object
Values	array
Type	choice
Limit	number

Output fields

Field	Type
Iid	array
Primary organization iid	array
Is agent only	boolean
ID	array
Name	array
Is active	boolean
Is round robin	boolean
Modified by user iid	array
Modified date	array
Created by user iid	array
Created date	array

Input fields

Field	Type
Sort FieldRequired	choice
Sort DirectionRequired	choice
Filter	object
Negate All	boolean
Query Operator	choice
Nested Filters	array
Include Properties	object
Include Description	boolean
Include Assets	boolean
Include Udfs	boolean
Limit	number

Output fields

Field	Type
Iid	array
Issue number	array
Is open	boolean
Subject	array
Description	array
Labor hours	array
Auto assign type	array
Should suppress email notifications	boolean
Is global issue	boolean
Is child issue	boolean
Submitted date	array
Entered date	array
Closed date	array
Assigned date	array
Reopened date	array
Target date	array
Required by date	array
Next action by date	array
Last activity date	array

35other output fields

Input fields

Field	Type
Sort FieldRequired	choice
Sort DirectionRequired	choice
FilterRequired	object
Negate All	boolean
Query OperatorRequired	choice
Nested Filters	array
ID Filter	object
Name Filter	object
Type Filter	object
Is Private	object
Limit	number

Output fields

Field	Type
List fields	array
Text fields	array
Date fields	array
Large text fields	array
Decimal fields	array
Number fields	array
Yes no fields	array
Hyperlink fields	array
Associated issue fields	array
Multi select fields	array

Input fields

Field	Type
Sort FieldRequired	text
Sort DirectionRequired	choice
Iid	object
Values	array
Type	text
Id	object
Values	array
Type	text
Code	object
Values	array
Type	text
Title	object
Values	array
Type	text
Description	object
Values	array
Type	text
Manager Iid	object
Values	array
Type	text
Organization Iid	object
Values	array
Type	text
Location Iid	object
Values	array
Type	text
Is Open	boolean
Close Date	object
Values	array
Type	text
Open Date	object
Values	array
Type	text
Target Date	object
Values	array
Type	text
Exclusive	boolean
Category Iid	object
Values	array
Type	text
Required By Date	object
Values	array
Type	text
Estimated Hours	object
Values	array
Type	text
Actual Hours	object
Values	array
Type	text

9other input fields

Output fields

Field	Type
Iid	number
ID	number
Code	text
Title	text
Description	text
Manager iid	number
Organization iid	number
Location iid	number
Is open	boolean
Close date	text
Open date	text
Target date	text
Is exclusive to project members	boolean
Category iid	number
Required by date	text
Estimated hours	number
Actual hours	number
Estimated budget	number
Actual budget	number

6other output fields

Input fields

Field	Type
Sort FieldRequired	choice
Sort DirectionRequired	choice
Iid	object
Values	array
Type	choice
Id	object
Values	array
Type	choice
Name	object
Values	array
Type	choice
Display Order	object
Values	array
Type	choice
Created By User Iid	object
Values	array
Type	choice
Created Date	object
Values	array
Type	choice
Modified By User Iid	object
Values	array
Type	choice
Modified Date	object
Values	array
Type	choice
Limit	number

Output fields

Field	Type
Iid	array
ID	array
Name	array
Display order	array
Created by user iid	array
Created date	array
Modified by user iid	array
Modified date	array

Input fields

Field	Type
Sort FieldRequired	choice
Sort DirectionRequired	choice
Iid	object
Values	array
Type	text
Id	object
Values	array
Type	text
Name	object
Values	array
Type	text
Type	object
Values	array
Type	text
Display Order	object
Values	array
Type	text
Is Active	object
Type	text
Created By User Iid	object
Values	array
Type	text
Created Date	object
Values	array
Type	text
Modified By User Iid	object
Values	array
Type	text
Modified Date	object
Values	array
Type	text
Limit	number

Output fields

Field	Type
Iid	array
ID	array
Name	array
Type	array
Display order	array
Is active	boolean
Created by user iid	array
Created date	array
Modified by user iid	array
Modified date	array

Input fields

Field	Type
Sort FieldRequired	choice
Sort DirectionRequired	choice
ID Filter	object
Values	array
Type	choice
Primary Organization ID	object
Values	array
Type	choice
Iid Filter	object
Values	array
Type	choice
Display Name Filter	object
Values	array
Type	choice
Is Agent	boolean
First Name Filter	object
Values	array
Type	choice
Last Name Filter	object
Values	array
Type	choice
Is Active	boolean
Can Login	boolean
Is System Administrator	boolean
Authentication Type	object
Values	array
Type	choice
Phone Number Filter	object
Values	array
Type	choice
Email Filter	object
Values	array
Type	choice
SMS Filter	object
Values	array
Type	choice
Location ID	object
Values	array
Type	choice
Department ID	object
Values	array
Type	choice
Time Zone	object
Values	array
Type	choice

19other input fields

Output fields

Field	Type
Is agent	boolean
First name	text
Last name	text
Display name	text
Is active	boolean
Can login	boolean
Is sys admin	boolean
Phone number	text
Email	text
Sms	text
Primary organization iid	number
Location iid	number
Department iid	number
Time zone	text
Should honor daylight savings time	boolean
Address line one	text
Address line two	text
City	text
State	text

19other output fields

Actions

Input fields

Field	Type
Parent Issue NumberRequired	number
Duplicate Issue NumbersRequired	array
Issue Number	number
Parent Associated Issue UDF ID	number

Input fields

Field	Type
NameRequired	text
Display Order	number

Output fields

Field	Type
Iid	number
ID	number
Name	text
Display order	number
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
NameRequired	text
Display Order	number

Output fields

Field	Type
Iid	number
ID	number
Name	text
Display order	number
Is active	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
NameRequired	text
TypeRequired	text
Description	text

Output fields

Field	Type
Iid	number
ID	number
Name	text
Type	text
Description	text
Is active	boolean
Modified by user iid	number
Modified date	date

Input fields

Field	Type
NameRequired	text
Is Internal	boolean

Output fields

Field	Type
Iid	number
ID	number
Name	text
Is active	boolean
Is internal	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
NameRequired	text
Primary Organization IIDRequired	number
Is Active	boolean
Is Agent Only	boolean
Phone Number	text
Email	email
SMS	text
Department	choice
Is Round Robin	boolean

Output fields

Field	Type
Name	text
Is active	boolean
Primary organization iid	number
Is agent only	boolean
Phone number	text
Email	email
Sms	text
Department iid	number
Is round robin	boolean
Permissions	array
Iid	number
ID	text
Created by user iid	number
Modified by user iid	number
Created date	date
Modified date	date

Input fields

Field	Type
SubjectRequired	text
DescriptionRequired	text
Issue Type IIDRequired	choice
Submitted By IID	choice
Assigned To IID	choice
Next Actioned To IID	choice
Organization IID	choice
Location IID	choice
Cause	choice
Class	choice
Configuration Item	choice
Project	choice
Priority IID	number
Severity IID	number
Solution	choice
Responsible Department	choice
Sub-Status IID	number
Sub-Type 1 IID	number
Sub-Type 2 IID	number

12other input fields

Output fields

Field	Type
Iid	number
ID	number
Issue number	number
Labor hours	number
Auto assign type	text
Is global issue	boolean
Is child issue	boolean
Parent issue	object
Name	text
ID	number
Iid	number
Entered by user	object
Name	text
ID	text
Iid	number
Entered date	text
Closed by user	object
Name	text
ID	text
Iid	number
Closed date	date
Assigned date	date
Reopened by user	object
Name	text
ID	text
Iid	number
Reopened date	date
Next action date	date
Last activity by user	object
Name	text
ID	text
Iid	number
Last activity date	date
Escalate date	date

40other output fields

Input fields

Field	Type
NameRequired	text
DescriptionRequired	text
Display Order	number

Output fields

Field	Type
Name	text
Display order	number
Description	text
Iid	number
ID	number
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
First NameRequired	text
Last NameRequired	text
Display NameRequired	text
Primary Organization IIDRequired	number
Is Agent	boolean
Is Active	boolean
Can Login	boolean
Is System Admin	boolean
Email	email
Phone Number	text
SMS	text
Department	choice
Location IID	number
Address Line 1	text
Address Line 2	text
City	text
State	text
Postal Code	text
Country	text

1other input field

Output fields

Field	Type
Is agent	boolean
First name	text
Last name	text
Display name	text
Is active	boolean
Can login	boolean
Is sys admin	boolean
Phone number	text
Email	text
Sms	text
Primary organization iid	number
Location iid	number
Department iid	number
Time zone	text
Should honor daylight savings time	boolean
Address line one	text
Address line two	text
City	text
State	text

19other output fields

Input fields

Field	Type
Solution IIDRequired	choice

Input fields

Field	Type
URLRequired	text
MethodRequired	choice
Headers	array
Header	object
Query String	array
Parameter	object
Body	text

Output fields

Field	Type
Body	text
Headers	object
Status code	number

Input fields

Field	Type
Cause IIDRequired	choice
NameRequired	text
Display Order	number

Output fields

Field	Type
Iid	number
ID	number
Name	text
Display order	number
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Class IIDRequired	choice
NameRequired	text
Display Order	number
Is Active	boolean

Output fields

Field	Type
Iid	number
ID	number
Name	text
Display order	number
Is active	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Configuration Item IIDRequired	choice
NameRequired	text
Type	text
Description	text
Is Active	boolean

Output fields

Field	Type
Iid	number
ID	number
Name	text
Type	text
Description	text
Is active	boolean
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Department IIDRequired	choice
NameRequired	text
Is Internal	boolean
Is Active	boolean

Output fields

Field	Type
Iid	number
ID	number
Name	text
Is active	boolean
Is internal	boolean
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
Group IIDRequired	choice
NameRequired	text
Primary Organization IIDRequired	choice
Is Active	boolean
Is Agent Only	boolean
Phone Number	text
Email	email
SMS	text
Department	choice
Is Round Robin	boolean

Output fields

Field	Type
Name	text
Is active	boolean
Primary organization iid	number
Is agent only	boolean
Phone number	text
Email	email
Sms	text
Department iid	number
Is round robin	boolean
Permissions	array
Iid	number
ID	text
Created by user iid	number
Modified by user iid	number
Created date	date
Modified date	date

Input fields

Field	Type
Solution IIDRequired	choice
NameRequired	text
DescriptionRequired	text
Display Order	number

Output fields

Field	Type
Name	text
Display order	number
Description	text
Iid	number
ID	number
Created by user iid	number
Created date	date
Modified by user iid	number
Modified date	date

Input fields

Field	Type
User IIDRequired	choice
First NameRequired	text
Last NameRequired	text
Display NameRequired	text
Primary Organization IIDRequired	number
Is Agent	boolean
Is Active	boolean
Can Login	boolean
Is System Admin	boolean
Email	email
Phone Number	text
SMS	text
Department	choice
Location IID	number
Address Line 1	text
Address Line 2	text
City	text
State	text
Postal Code	text

2other input fields

Output fields

Field	Type
Is agent	boolean
First name	text
Last name	text
Display name	text
Is active	boolean
Can login	boolean
Is sys admin	boolean
Phone number	text
Email	text
Sms	text
Primary organization iid	number
Location iid	number
Department iid	number
Time zone	text
Should honor daylight savings time	boolean
Address line one	text
Address line two	text
City	text
State	text

19other output fields