Requirements
Connecting IssueTrak takes an active account plus an API access token from your account settings — no other setup is required.[3]
Get your IssueTrak credentials
Connect IssueTrak in WEXTL
- Log in to your WEXTL account, add the IssueTrak node module to your workflow, and click Create new credential.
- Optional: In the Credential name field, enter a name for the credential.
- Enter the authentication credentials you copied from your IssueTrak account, or follow the on-screen instructions to create the credential.
- If prompted, authenticate your account and confirm access.
- If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Notes
Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →
IssueTrak node modules
The list below is a reference of every IssueTrak node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.
Expand any IssueTrak node module below to see exactly what it takes in, what it returns, and what connection it needs.
Watch CausesTrigger
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Name | text |
| Display order | number |
| Created by user iid | number |
| Created date | date |
| Modified by user iid | number |
| Modified date | date |
Watch ClassesTrigger
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Name | text |
| Display order | number |
| Is active | boolean |
| Created by user iid | number |
| Created date | date |
| Modified by user iid | number |
| Modified date | date |
Watch Configuration ItemsTrigger
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Name | text |
| Type | text |
| Description | text |
| Is active | boolean |
| Modified by user iid | number |
| Modified date | date |
Watch DepartmentsTrigger
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Name | text |
| Is active | boolean |
| Is internal | boolean |
| Created by user iid | number |
| Created date | date |
| Modified by user iid | number |
| Modified date | date |
Watch GroupsTrigger
Output fields[3]
| Field | Type |
|---|---|
| Name | text |
| Is active | boolean |
| Primary organization iid | number |
| Is agent only | boolean |
| Phone number | text |
| Sms | text |
| Department iid | number |
| Is round robin | boolean |
| Permissions | array |
| Iid | number |
| ID | text |
| Created by user iid | number |
| Modified by user iid | number |
| Created date | date |
| Modified date | date |
Watch IssuesTrigger
Output fields[3]
| Field | Type |
|---|---|
| Iid | array |
| Issue number | array |
| Is open | boolean |
| Subject | array |
| Description | array |
| Labor hours | array |
| Auto assign type | array |
| Should suppress email notifications | boolean |
| Is global issue | boolean |
| Is child issue | boolean |
| Submitted date | array |
| Entered date | array |
| Closed date | array |
| Assigned date | array |
| Reopened date | array |
| Target date | array |
| Required by date | array |
| Next action by date | array |
| Last activity date | array |
35other output fields
Watch ProjectsTrigger
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Code | text |
| Title | text |
| Description | text |
| Manager iid | number |
| Organization iid | number |
| Location iid | number |
| Is open | boolean |
| Close date | text |
| Open date | text |
| Target date | text |
| Is exclusive to project members | boolean |
| Category iid | number |
| Required by date | text |
| Estimated hours | number |
| Actual hours | number |
| Estimated budget | number |
| Actual budget | number |
6other output fields
Watch SolutionsTrigger
Output fields[3]
| Field | Type |
|---|---|
| Name | text |
| Display order | number |
| Description | text |
| Iid | number |
| ID | number |
| Created by user iid | number |
| Created date | date |
| Modified by user iid | number |
| Modified date | date |
Watch TasksTrigger
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Name | text |
| Type | text |
| Display order | number |
| Is active | boolean |
| Created by user iid | number |
| Created date | date |
| Modified by user iid | number |
| Modified date | date |
Watch UsersTrigger
Output fields[3]
| Field | Type |
|---|---|
| Is agent | boolean |
| First name | text |
| Last name | text |
| Display name | text |
| Is active | boolean |
| Can login | boolean |
| Is sys admin | boolean |
| Phone number | text |
| text | |
| Sms | text |
| Primary organization iid | number |
| Location iid | number |
| Department iid | number |
| Time zone | text |
| Should honor daylight savings time | boolean |
| Address line one | text |
| Address line two | text |
| City | text |
| State | text |
19other output fields
Get CauseAction
Get CausesSearch
Get ClassAction
Get ClassesSearch
Get Configuration ItemAction
Get Configuration ItemsSearch
Get Custom Record TableAction
Input fields[3]
| Field | Type |
|---|---|
Custom Record Table IIDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Field 1 | text |
| Field 2 | text |
| Field 3 | text |
| Field 4 | text |
| Field 5 | text |
| Field 6 | text |
| Field 7 | text |
| Field 8 | text |
| Field 9 | text |
| Field 10 | text |
| Field 11 | text |
| Field 12 | text |
| Field 13 | text |
| Field 14 | text |
| Field 15 | text |
| Field 16 | text |
| Field 17 | text |
37other output fields
Get Custom Record Table DefinitionsAction
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Field 1 | text |
| Field 2 | text |
| Field 3 | text |
| Field 4 | text |
| Field 5 | text |
| Field 6 | text |
| Field 7 | text |
| Field 8 | text |
| Field 9 | text |
| Field 10 | text |
| Field 11 | text |
| Field 12 | text |
| Field 13 | text |
| Field 14 | text |
| Field 15 | text |
| Field 16 | text |
| Field 17 | text |
37other output fields
Get Custom Record TablesSearch
Input fields[3]
| Field | Type |
|---|---|
| Sort Field | choice |
| Sort Direction | choice |
| L | number |
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Field 1 | text |
| Field 2 | text |
| Field 3 | text |
| Field 4 | text |
| Field 5 | text |
| Field 6 | text |
| Field 7 | text |
| Field 8 | text |
| Field 9 | text |
| Field 10 | text |
| Field 11 | text |
| Field 12 | text |
| Field 13 | text |
| Field 14 | text |
| Field 15 | text |
| Field 16 | text |
| Field 17 | text |
37other output fields
Get DepartmentsSearch
Get GroupAction
Input fields[3]
| Field | Type |
|---|---|
Group IIDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| Name | text |
| Is active | boolean |
| Primary organization iid | number |
| Is agent only | boolean |
| Phone number | text |
| Sms | text |
| Department iid | number |
| Is round robin | boolean |
| Permissions | array |
| Iid | number |
| ID | text |
| Created by user iid | number |
| Modified by user iid | number |
| Created date | date |
| Modified date | date |
Get GroupsSearch
Input fields[3]
| Field | Type |
|---|---|
| Sort Field | choice |
| Sort Direction | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Name | text |
| Is active | boolean |
| Primary organization iid | number |
| Is agent only | boolean |
| Phone number | text |
| Sms | text |
| Department iid | number |
| Is round robin | boolean |
| Permissions | array |
| Iid | number |
| ID | text |
| Created by user iid | number |
| Modified by user iid | number |
| Created date | date |
| Modified date | date |
Get IssueAction
Input fields[3]
| Field | Type |
|---|---|
Issue IIDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Issue number | number |
| Labor hours | number |
| Auto assign type | text |
| Is global issue | boolean |
| Is child issue | boolean |
| Parent issue | object |
| Name | text |
| ID | number |
| Iid | number |
| Entered by user | object |
| Name | text |
| ID | text |
| Iid | number |
| Entered date | text |
| Closed by user | object |
| Name | text |
| ID | text |
| Iid | number |
| Closed date | date |
| Assigned date | date |
| Reopened by user | object |
| Name | text |
| ID | text |
| Iid | number |
| Reopened date | date |
| Next action date | date |
| Last activity by user | object |
| Name | text |
| ID | text |
| Iid | number |
| Last activity date | date |
| Escalate date | date |
40other output fields
Get Issue UDF DefinitionsAction
No fields documented.
Get ProjectAction
Input fields[3]
| Field | Type |
|---|---|
Project IIDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Code | text |
| Title | text |
| Description | text |
| Manager iid | number |
| Organization iid | number |
| Location iid | number |
| Is open | boolean |
| Close date | text |
| Open date | text |
| Target date | text |
| Is exclusive to project members | boolean |
| Category iid | number |
| Required by date | text |
| Estimated hours | number |
| Actual hours | number |
| Estimated budget | number |
| Actual budget | number |
6other output fields
Get ProjectsSearch
Input fields[3]
| Field | Type |
|---|---|
| Sort Field | choice |
| Sort Direction | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Code | text |
| Title | text |
| Description | text |
| Manager iid | number |
| Organization iid | number |
| Location iid | number |
| Is open | boolean |
| Close date | text |
| Open date | text |
| Target date | text |
| Is exclusive to project members | boolean |
| Category iid | number |
| Required by date | text |
| Estimated hours | number |
| Actual hours | number |
| Estimated budget | number |
| Actual budget | number |
6other output fields
Get SolutionAction
Get SolutionsSearch
Get TaskAction
Get TasksSearch
Get UserAction
Input fields[3]
| Field | Type |
|---|---|
User IIDRequired | choice |
Get User UDF DefinitionsAction
Output fields[3]
| Field | Type |
|---|---|
| List fields | array |
| Text fields | array |
| Date fields | array |
| Large text fields | array |
| Decimal fields | array |
| Number fields | array |
| Yes no fields | array |
| Hyperlink fields | array |
| Associated issue fields | array |
| Multi select fields | array |
Get UsersSearch
Input fields[3]
| Field | Type |
|---|---|
| Sort Field | choice |
| Sort Direction | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Is agent | boolean |
| First name | text |
| Last name | text |
| Display name | text |
| Is active | boolean |
| Can login | boolean |
| Is sys admin | boolean |
| Phone number | text |
| text | |
| Sms | text |
| Primary organization iid | number |
| Location iid | number |
| Department iid | number |
| Time zone | text |
| Should honor daylight savings time | boolean |
| Address line one | text |
| Address line two | text |
| City | text |
| State | text |
19other output fields
Search CausesSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | choice |
Sort DirectionRequired | choice |
| IID | object |
| Values | array |
| Type | choice |
| ID | object |
| Values | array |
| Type | choice |
| Name | object |
| Values | array |
| Type | choice |
| Display Order | object |
| Values | array |
| Type | choice |
| Created By | object |
| Values | array |
| Type | choice |
| Created By User IID | object |
| Values | array |
| Type | choice |
| Created Date | object |
| Values | array |
| Type | choice |
| Modified By | object |
| Values | array |
| Type | choice |
| Modified By User IID | object |
| Values | array |
| Type | choice |
| Modified Date | object |
| Values | array |
| Type | choice |
LimitRequired | number |
Output fields[3]
| Field | Type |
|---|---|
| Iid | array |
| ID | array |
| Name | array |
| Display order | array |
| Created by | array |
| Created by user iid | array |
| Created date | array |
| Modified by | array |
| Modified by user iid | array |
| Modified date | array |
Search ClassesSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | text |
Sort DirectionRequired | choice |
| IID | object |
| Values | array |
| Type | text |
| ID | object |
| Values | array |
| Type | text |
| Name | object |
| Values | array |
| Type | text |
| Is Active | object |
| Type | text |
| Display Order | object |
| Values | array |
| Type | text |
| Created By User IID | object |
| Values | array |
| Type | text |
| Created Date | object |
| Values | array |
| Type | text |
| Modified By User IID | object |
| Values | array |
| Type | text |
| Modified Date | object |
| Values | array |
| Type | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Iid | array |
| ID | array |
| Name | array |
| Display order | array |
| Created by | array |
| Created by user iid | array |
| Created date | array |
| Modified by | array |
| Modified by user iid | array |
| Modified date | array |
Search Configuration ItemsSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | choice |
Sort DirectionRequired | choice |
| Iid | object |
| Values | array |
| Type | choice |
| Id | object |
| Values | array |
| Type | choice |
| Name | object |
| Values | array |
| Type | choice |
| Type | object |
| Values | array |
| Type | choice |
| Description | object |
| Values | array |
| Type | choice |
| Is Active | boolean |
| Modified By User ID | object |
| Values | array |
| Type | choice |
| Modified By User IID | object |
| Values | array |
| Type | choice |
| Modified Date | object |
| Values | array |
| Type | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Iid | array |
| ID | array |
| Name | array |
| Type | array |
| Description | array |
| Is active | boolean |
| Modified by user ID | array |
| Modified by user iid | array |
| Modified date | array |
Search Custom Record TablesSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | choice |
Sort DirectionRequired | choice |
| ID | object |
ValuesRequired | array |
| Type | text |
| IID | object |
ValuesRequired | array |
| Type | text |
| Created By User IID | object |
ValuesRequired | array |
| Type | text |
| Created Date | object |
ValuesRequired | array |
| Type | text |
| Modified By User IID | object |
ValuesRequired | array |
| Type | text |
| Modified Date | object |
ValuesRequired | array |
| Type | text |
| Fields | array |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| ID | array |
| Iid | array |
| Field 1 | array |
| Field 2 | array |
| Field 3 | array |
| Field 4 | array |
| Field 5 | array |
| Field 6 | array |
| Field 7 | array |
| Field 8 | array |
| Field 9 | array |
| Field 10 | array |
| Field 11 | array |
| Field 12 | array |
| Field 13 | array |
| Field 14 | array |
| Field 15 | array |
| Field 16 | array |
| Field 17 | array |
37other output fields
Search DepartmentsSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | choice |
Sort DirectionRequired | choice |
| IID | object |
ValuesRequired | array |
TypeRequired | choice |
| Name | object |
ValuesRequired | array |
TypeRequired | choice |
| Is Active | object |
TypeRequired | choice |
| Is Internal | object |
TypeRequired | choice |
| Created By User IID | object |
ValuesRequired | array |
TypeRequired | choice |
| Created Date | object |
ValuesRequired | array |
TypeRequired | choice |
| Modified By User IID | object |
ValuesRequired | array |
TypeRequired | choice |
| Modified Date | object |
ValuesRequired | array |
TypeRequired | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Iid | array |
| Name | array |
| Is active | boolean |
| Is internal | boolean |
| Created by user iid | array |
| Created date | array |
| Modified by user iid | array |
| Modified date | array |
Search GroupsSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | choice |
Sort DirectionRequired | choice |
| Iid | object |
| Values | array |
| Type | choice |
| Primary Organization Iid | object |
| Values | array |
| Type | choice |
| Is Agent Only | boolean |
| ID | object |
| Values | array |
| Type | choice |
| Name | object |
| Values | array |
| Type | choice |
| Is Active | boolean |
| Is Round Robin | boolean |
| Modified By User Iid | object |
| Values | array |
| Type | choice |
| Modified Date | object |
| Values | array |
| Type | choice |
| Created By User Iid | object |
| Values | array |
| Type | choice |
| Created Date | object |
| Values | array |
| Type | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Iid | array |
| Primary organization iid | array |
| Is agent only | boolean |
| ID | array |
| Name | array |
| Is active | boolean |
| Is round robin | boolean |
| Modified by user iid | array |
| Modified date | array |
| Created by user iid | array |
| Created date | array |
Search Issue UDF DefinitionsSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | choice |
Sort DirectionRequired | choice |
FilterRequired | object |
| Negate All | boolean |
Query OperatorRequired | choice |
| Nested Filters | array |
| ID Filter | object |
| Name Filter | object |
| Type Filter | object |
| Is Private | object |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| List fields | array |
| Text fields | array |
| Date fields | array |
| Large text fields | array |
| Decimal fields | array |
| Number fields | array |
| Yes no fields | array |
| Hyperlink fields | array |
| Associated issue fields | array |
| Multi select fields | array |
Search IssuesSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | choice |
Sort DirectionRequired | choice |
| Filter | object |
| Negate All | boolean |
| Query Operator | choice |
| Nested Filters | array |
| Include Properties | object |
| Include Description | boolean |
| Include Assets | boolean |
| Include Udfs | boolean |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Iid | array |
| Issue number | array |
| Is open | boolean |
| Subject | array |
| Description | array |
| Labor hours | array |
| Auto assign type | array |
| Should suppress email notifications | boolean |
| Is global issue | boolean |
| Is child issue | boolean |
| Submitted date | array |
| Entered date | array |
| Closed date | array |
| Assigned date | array |
| Reopened date | array |
| Target date | array |
| Required by date | array |
| Next action by date | array |
| Last activity date | array |
35other output fields
Search ProjectsSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | text |
Sort DirectionRequired | choice |
| Iid | object |
| Values | array |
| Type | text |
| Id | object |
| Values | array |
| Type | text |
| Code | object |
| Values | array |
| Type | text |
| Title | object |
| Values | array |
| Type | text |
| Description | object |
| Values | array |
| Type | text |
| Manager Iid | object |
| Values | array |
| Type | text |
| Organization Iid | object |
| Values | array |
| Type | text |
| Location Iid | object |
| Values | array |
| Type | text |
| Is Open | boolean |
| Close Date | object |
| Values | array |
| Type | text |
| Open Date | object |
| Values | array |
| Type | text |
| Target Date | object |
| Values | array |
| Type | text |
| Exclusive | boolean |
| Category Iid | object |
| Values | array |
| Type | text |
| Required By Date | object |
| Values | array |
| Type | text |
| Estimated Hours | object |
| Values | array |
| Type | text |
| Actual Hours | object |
| Values | array |
| Type | text |
9other input fields
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Code | text |
| Title | text |
| Description | text |
| Manager iid | number |
| Organization iid | number |
| Location iid | number |
| Is open | boolean |
| Close date | text |
| Open date | text |
| Target date | text |
| Is exclusive to project members | boolean |
| Category iid | number |
| Required by date | text |
| Estimated hours | number |
| Actual hours | number |
| Estimated budget | number |
| Actual budget | number |
6other output fields
Search SolutionsSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | choice |
Sort DirectionRequired | choice |
| Iid | object |
| Values | array |
| Type | choice |
| Id | object |
| Values | array |
| Type | choice |
| Name | object |
| Values | array |
| Type | choice |
| Display Order | object |
| Values | array |
| Type | choice |
| Created By User Iid | object |
| Values | array |
| Type | choice |
| Created Date | object |
| Values | array |
| Type | choice |
| Modified By User Iid | object |
| Values | array |
| Type | choice |
| Modified Date | object |
| Values | array |
| Type | choice |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Iid | array |
| ID | array |
| Name | array |
| Display order | array |
| Created by user iid | array |
| Created date | array |
| Modified by user iid | array |
| Modified date | array |
Search TasksSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | choice |
Sort DirectionRequired | choice |
| Iid | object |
| Values | array |
| Type | text |
| Id | object |
| Values | array |
| Type | text |
| Name | object |
| Values | array |
| Type | text |
| Type | object |
| Values | array |
| Type | text |
| Display Order | object |
| Values | array |
| Type | text |
| Is Active | object |
| Type | text |
| Created By User Iid | object |
| Values | array |
| Type | text |
| Created Date | object |
| Values | array |
| Type | text |
| Modified By User Iid | object |
| Values | array |
| Type | text |
| Modified Date | object |
| Values | array |
| Type | text |
| Limit | number |
Output fields[3]
| Field | Type |
|---|---|
| Iid | array |
| ID | array |
| Name | array |
| Type | array |
| Display order | array |
| Is active | boolean |
| Created by user iid | array |
| Created date | array |
| Modified by user iid | array |
| Modified date | array |
Search UsersSearch
Input fields[3]
| Field | Type |
|---|---|
Sort FieldRequired | choice |
Sort DirectionRequired | choice |
| ID Filter | object |
| Values | array |
| Type | choice |
| Primary Organization ID | object |
| Values | array |
| Type | choice |
| Iid Filter | object |
| Values | array |
| Type | choice |
| Display Name Filter | object |
| Values | array |
| Type | choice |
| Is Agent | boolean |
| First Name Filter | object |
| Values | array |
| Type | choice |
| Last Name Filter | object |
| Values | array |
| Type | choice |
| Is Active | boolean |
| Can Login | boolean |
| Is System Administrator | boolean |
| Authentication Type | object |
| Values | array |
| Type | choice |
| Phone Number Filter | object |
| Values | array |
| Type | choice |
| Email Filter | object |
| Values | array |
| Type | choice |
| SMS Filter | object |
| Values | array |
| Type | choice |
| Location ID | object |
| Values | array |
| Type | choice |
| Department ID | object |
| Values | array |
| Type | choice |
| Time Zone | object |
| Values | array |
| Type | choice |
19other input fields
Output fields[3]
| Field | Type |
|---|---|
| Is agent | boolean |
| First name | text |
| Last name | text |
| Display name | text |
| Is active | boolean |
| Can login | boolean |
| Is sys admin | boolean |
| Phone number | text |
| text | |
| Sms | text |
| Primary organization iid | number |
| Location iid | number |
| Department iid | number |
| Time zone | text |
| Should honor daylight savings time | boolean |
| Address line one | text |
| Address line two | text |
| City | text |
| State | text |
19other output fields
Close Duplicate IssuesAction
Input fields[3]
| Field | Type |
|---|---|
Parent Issue NumberRequired | number |
Duplicate Issue NumbersRequired | array |
| Issue Number | number |
| Parent Associated Issue UDF ID | number |
Create CauseAction
Create ClassAction
Create Configuration ItemAction
Create DepartmentAction
Create GroupAction
Input fields[3]
| Field | Type |
|---|---|
NameRequired | text |
Primary Organization IIDRequired | number |
| Is Active | boolean |
| Is Agent Only | boolean |
| Phone Number | text |
| SMS | text |
| Department | choice |
| Is Round Robin | boolean |
Output fields[3]
| Field | Type |
|---|---|
| Name | text |
| Is active | boolean |
| Primary organization iid | number |
| Is agent only | boolean |
| Phone number | text |
| Sms | text |
| Department iid | number |
| Is round robin | boolean |
| Permissions | array |
| Iid | number |
| ID | text |
| Created by user iid | number |
| Modified by user iid | number |
| Created date | date |
| Modified date | date |
Create IssueAction
Input fields[3]
| Field | Type |
|---|---|
SubjectRequired | text |
DescriptionRequired | text |
Issue Type IIDRequired | choice |
| Submitted By IID | choice |
| Assigned To IID | choice |
| Next Actioned To IID | choice |
| Organization IID | choice |
| Location IID | choice |
| Cause | choice |
| Class | choice |
| Configuration Item | choice |
| Project | choice |
| Priority IID | number |
| Severity IID | number |
| Solution | choice |
| Responsible Department | choice |
| Sub-Status IID | number |
| Sub-Type 1 IID | number |
| Sub-Type 2 IID | number |
12other input fields
Output fields[3]
| Field | Type |
|---|---|
| Iid | number |
| ID | number |
| Issue number | number |
| Labor hours | number |
| Auto assign type | text |
| Is global issue | boolean |
| Is child issue | boolean |
| Parent issue | object |
| Name | text |
| ID | number |
| Iid | number |
| Entered by user | object |
| Name | text |
| ID | text |
| Iid | number |
| Entered date | text |
| Closed by user | object |
| Name | text |
| ID | text |
| Iid | number |
| Closed date | date |
| Assigned date | date |
| Reopened by user | object |
| Name | text |
| ID | text |
| Iid | number |
| Reopened date | date |
| Next action date | date |
| Last activity by user | object |
| Name | text |
| ID | text |
| Iid | number |
| Last activity date | date |
| Escalate date | date |
40other output fields
Create SolutionAction
Create UserAction
Input fields[3]
| Field | Type |
|---|---|
First NameRequired | text |
Last NameRequired | text |
Display NameRequired | text |
Primary Organization IIDRequired | number |
| Is Agent | boolean |
| Is Active | boolean |
| Can Login | boolean |
| Is System Admin | boolean |
| Phone Number | text |
| SMS | text |
| Department | choice |
| Location IID | number |
| Address Line 1 | text |
| Address Line 2 | text |
| City | text |
| State | text |
| Postal Code | text |
| Country | text |
1other input field
Output fields[3]
| Field | Type |
|---|---|
| Is agent | boolean |
| First name | text |
| Last name | text |
| Display name | text |
| Is active | boolean |
| Can login | boolean |
| Is sys admin | boolean |
| Phone number | text |
| text | |
| Sms | text |
| Primary organization iid | number |
| Location iid | number |
| Department iid | number |
| Time zone | text |
| Should honor daylight savings time | boolean |
| Address line one | text |
| Address line two | text |
| City | text |
| State | text |
19other output fields
Delete SolutionAction
Input fields[3]
| Field | Type |
|---|---|
Solution IIDRequired | choice |
Make an API Calluniversal
Update CauseAction
Update ClassAction
Update Configuration ItemAction
Update DepartmentAction
Update GroupAction
Input fields[3]
| Field | Type |
|---|---|
Group IIDRequired | choice |
NameRequired | text |
Primary Organization IIDRequired | choice |
| Is Active | boolean |
| Is Agent Only | boolean |
| Phone Number | text |
| SMS | text |
| Department | choice |
| Is Round Robin | boolean |
Output fields[3]
| Field | Type |
|---|---|
| Name | text |
| Is active | boolean |
| Primary organization iid | number |
| Is agent only | boolean |
| Phone number | text |
| Sms | text |
| Department iid | number |
| Is round robin | boolean |
| Permissions | array |
| Iid | number |
| ID | text |
| Created by user iid | number |
| Modified by user iid | number |
| Created date | date |
| Modified date | date |
Update SolutionAction
Update UserAction
Input fields[3]
| Field | Type |
|---|---|
User IIDRequired | choice |
First NameRequired | text |
Last NameRequired | text |
Display NameRequired | text |
Primary Organization IIDRequired | number |
| Is Agent | boolean |
| Is Active | boolean |
| Can Login | boolean |
| Is System Admin | boolean |
| Phone Number | text |
| SMS | text |
| Department | choice |
| Location IID | number |
| Address Line 1 | text |
| Address Line 2 | text |
| City | text |
| State | text |
| Postal Code | text |
2other input fields
Output fields[3]
| Field | Type |
|---|---|
| Is agent | boolean |
| First name | text |
| Last name | text |
| Display name | text |
| Is active | boolean |
| Can login | boolean |
| Is sys admin | boolean |
| Phone number | text |
| text | |
| Sms | text |
| Primary organization iid | number |
| Location iid | number |
| Department iid | number |
| Time zone | text |
| Should honor daylight savings time | boolean |
| Address line one | text |
| Address line two | text |
| City | text |
| State | text |
19other output fields
Templates
Look for IssueTrak templates in the WEXTL template library.
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References
- WEXTL® IssueTrak Source Code connector implementation.
- Our users use cases and automations.
- Official API Documentation for IssueTrak.
- WEXTL® visual workflow builder data.
Last updated: Jul 21, 2026 15:22