Requirements
To use Mojo Helpdesk on WEXTL you need an active account and an API access token from your account settings.[3]
Get your Mojo Helpdesk credentials
- Access KeypasswordRequired
Your API access key. Find it in your account profile settings.
[1]
Connect Mojo Helpdesk in WEXTL
- Log in to your WEXTL account, add the Mojo Helpdesk node module to your workflow, and click Create new credential.
- Optional: In the Credential name field, enter a name for the credential.
- Enter the authentication credentials you copied from your Mojo Helpdesk account, or follow the on-screen instructions to create the credential.
- If prompted, authenticate your account and confirm access.
- If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Notes
Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →
Mojo Helpdesk node modules
The list below is a reference of every Mojo Helpdesk node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.
Open any Mojo Helpdesk node module below to inspect its input parameters, outputs, and connection requirements.
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Asset tag | text |
Serial number | text |
Display name | text |
Description | text |
Asset type ID | number |
Location ID | number |
Department ID | number |
Managed by ID | number |
Used by ID | number |
Asset status ID | number |
Notes | text |
Purchased on | text |
Cost | number |
Purchase order number | text |
Vendor | text |
Warranty info | text |
Visibility | text |
Created at | date |
1other output field
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Body | text |
User ID | number |
Ticket ID | number |
Is private | boolean |
Time spent | number |
Created on | date |
Updated on | date |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Parent ID | text |
Position | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Primary contact ID | number |
Billing contact ID | number |
Support level ID | number |
Support status ID | number |
Support start date | text |
Support end date | text |
Support info URL | url |
Address | text |
Address 2 | text |
City | text |
State | text |
Zip | text |
Country | text |
Website URL | url |
Notes | text |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Description | text |
Parent ID | text |
Position | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Body | text |
User ID | number |
Ticket ID | number |
Time spent | number |
Created on | date |
Updated on | date |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Title | text |
Notes | text |
Is completed | boolean |
Ticket ID | number |
Assigned to ID | number |
Account ID | number |
Due on | text |
Created on | date |
Updated on | date |
Position | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Title | text |
Description | text |
Status ID | number |
Ticket queue ID | number |
Ticket form ID | number |
Ticket type ID | number |
Priority ID | number |
User ID | number |
Assigned to ID | number |
Company ID | number |
Created on | date |
Updated on | date |
Created from | number |
Tag ids | array |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Email | |
First name | text |
Last name | text |
Full name | text |
Work phone | text |
Cell phone | text |
Home phone | text |
User notes | text |
Company ID | number |
Role ID | number |
Is active | boolean |
Can access company tickets | boolean |
Created on | date |
Updated on | date |
Picture URL | url |
Input fields[3]
| Field | Type |
|---|---|
AssetRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Asset tag | text |
Serial number | text |
Display name | text |
Description | text |
Asset type ID | number |
Location ID | number |
Department ID | number |
Managed by ID | number |
Used by ID | number |
Asset status ID | number |
Notes | text |
Purchased on | text |
Cost | number |
Purchase order number | text |
Vendor | text |
Warranty info | text |
Visibility | text |
Created at | date |
1other output field
Input fields[3]
| Field | Type |
|---|---|
UserRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Email | |
First name | text |
Last name | text |
Full name | text |
Work phone | text |
Cell phone | text |
Home phone | text |
User notes | text |
Company ID | number |
Role ID | number |
Is active | boolean |
Can access company tickets | boolean |
Created on | date |
Updated on | date |
Picture URL | url |
Input fields[3]
| Field | Type |
|---|---|
EmailRequired |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Email | |
First name | text |
Last name | text |
Full name | text |
Work phone | text |
Cell phone | text |
Home phone | text |
User notes | text |
Company ID | number |
Role ID | number |
Is active | boolean |
Can access company tickets | boolean |
Created on | date |
Updated on | date |
Picture URL | url |
Input fields[3]
| Field | Type |
|---|---|
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Asset tag | text |
Serial number | text |
Display name | text |
Description | text |
Asset type ID | number |
Location ID | number |
Department ID | number |
Managed by ID | number |
Used by ID | number |
Asset status ID | number |
Notes | text |
Purchased on | text |
Cost | number |
Purchase order number | text |
Vendor | text |
Warranty info | text |
Visibility | text |
Created at | date |
1other output field
Input fields[3]
| Field | Type |
|---|---|
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Primary contact ID | number |
Billing contact ID | number |
Support level ID | number |
Support status ID | number |
Support start date | text |
Support end date | text |
Support info URL | url |
Address | text |
Address 2 | text |
City | text |
State | text |
Zip | text |
Country | text |
Website URL | url |
Notes | text |
Input fields[3]
| Field | Type |
|---|---|
Sort By | choice |
Sort Order | choice |
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Title | text |
Description | text |
Status ID | number |
Ticket queue ID | number |
Ticket form ID | number |
Ticket type ID | number |
Priority ID | number |
User ID | number |
Assigned to ID | number |
Company ID | number |
Created on | date |
Updated on | date |
Created from | number |
Tag ids | array |
Input fields[3]
| Field | Type |
|---|---|
Query | text |
Sort Field | choice |
Sort Direction | choice |
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Title | text |
Description | text |
Status ID | number |
Ticket queue ID | number |
Ticket form ID | number |
Ticket type ID | number |
Priority ID | number |
User ID | number |
Assigned to ID | number |
Company ID | number |
Created on | date |
Updated on | date |
Created from | number |
Tag ids | array |
Input fields[3]
| Field | Type |
|---|---|
NameRequired | text |
Primary Contact | choice |
Billing Contact | choice |
Support Level ID | number |
Support Status | choice |
Support Start Date | date |
Support End Date | date |
Support Info URL | url |
Address | text |
Address 2 | text |
City | text |
State | text |
ZIP / Postal Code | text |
Country | text |
Website URL | url |
Notes | text |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Primary contact ID | number |
Billing contact ID | number |
Support level ID | number |
Support status ID | number |
Support start date | text |
Support end date | text |
Support info URL | url |
Address | text |
Address 2 | text |
City | text |
State | text |
Zip | text |
Country | text |
Website URL | url |
Notes | text |
Input fields[3]
| Field | Type |
|---|---|
Display NameRequired | text |
Description | text |
Asset Tag | text |
Serial Number | text |
Legacy Reference Number | text |
Asset Type ID | number |
Asset Status | choice |
Location | choice |
Department | choice |
Managed By | choice |
Used By | choice |
Notes | text |
Cost | number |
Purchase Order Number | text |
Vendor | text |
Warranty Info | text |
Purchased On | date |
Replaced On | date |
End of Contract On | date |
4other input fields
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Asset tag | text |
Serial number | text |
Display name | text |
Description | text |
Asset type ID | number |
Location ID | number |
Department ID | number |
Managed by ID | number |
Used by ID | number |
Asset status ID | number |
Notes | text |
Purchased on | text |
Cost | number |
Purchase order number | text |
Vendor | text |
Warranty info | text |
Visibility | text |
Created at | date |
1other output field
Input fields[3]
| Field | Type |
|---|---|
TitleRequired | text |
Ticket QueueRequired | choice |
Description | text |
Priority | choice |
Status | choice |
Ticket Type | choice |
Ticket Form | choice |
Assigned To | choice |
User | choice |
CC (Emails) | text |
Asset | choice |
Asset Tag | text |
Due On | date |
Scheduled On | date |
User Info | object |
EmailRequired |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Title | text |
Description | text |
Status ID | number |
Ticket queue ID | number |
Ticket form ID | number |
Ticket type ID | number |
Priority ID | number |
User ID | number |
Assigned to ID | number |
Company ID | number |
Created on | date |
Updated on | date |
Created from | number |
Input fields[3]
| Field | Type |
|---|---|
EmailRequired | |
First Name | text |
Last Name | text |
Work Phone | text |
Cell Phone | text |
Home Phone | text |
User Notes | text |
Group | choice |
Password | secret |
Is Active | boolean |
Role | choice |
Send Welcome Email | choice |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Email | |
First name | text |
Last name | text |
Full name | text |
Work phone | text |
Cell phone | text |
Home phone | text |
User notes | text |
Company ID | number |
Role ID | number |
Is active | boolean |
Can access company tickets | boolean |
Created on | date |
Updated on | date |
Picture URL | url |
Input fields[3]
| Field | Type |
|---|---|
DepartmentRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
GroupRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
LocationRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
AssetRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
TicketRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
TagRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
TicketRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
TicketRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
Ticket QueueRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
UserRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
GroupRequired | choice |
Name | text |
Primary Contact | choice |
Billing Contact | choice |
Support Level ID | number |
Support Status | choice |
Support Start Date | date |
Support End Date | date |
Support Info URL | url |
Address | text |
Address 2 | text |
City | text |
State | text |
ZIP / Postal Code | text |
Country | text |
Website URL | url |
Notes | text |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Primary contact ID | number |
Billing contact ID | number |
Support level ID | number |
Support status ID | number |
Support start date | text |
Support end date | text |
Support info URL | url |
Address | text |
Address 2 | text |
City | text |
State | text |
Zip | text |
Country | text |
Website URL | url |
Notes | text |
Input fields[3]
| Field | Type |
|---|---|
AssetRequired | choice |
Display NameRequired | text |
Description | text |
Asset Tag | text |
Serial Number | text |
Legacy Reference Number | text |
Asset Type ID | choice |
Asset Status | choice |
Location | choice |
Department | choice |
Managed By | choice |
Used By | choice |
Notes | text |
Cost | number |
Purchase Order Number | text |
Vendor | text |
Warranty Info | text |
Purchased On | date |
Replaced On | date |
5other input fields
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Asset tag | text |
Serial number | text |
Display name | text |
Description | text |
Asset type ID | number |
Location ID | number |
Department ID | number |
Managed by ID | number |
Used by ID | number |
Asset status ID | number |
Notes | text |
Purchased on | text |
Cost | number |
Purchase order number | text |
Vendor | text |
Warranty info | text |
Visibility | text |
Created at | date |
1other output field
Input fields[3]
| Field | Type |
|---|---|
TicketRequired | choice |
Title | text |
Ticket Queue | choice |
Description | text |
Priority | choice |
Status | choice |
Ticket Type | choice |
Ticket Form | choice |
Assigned To | choice |
User | choice |
CC (Emails) | text |
Asset | choice |
Asset Tag | text |
Due On | date |
Scheduled On | date |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Title | text |
Description | text |
Status ID | number |
Ticket queue ID | number |
Ticket form ID | number |
Ticket type ID | number |
Priority ID | number |
User ID | number |
Assigned to ID | number |
Company ID | number |
Created on | date |
Updated on | date |
Created from | number |
Input fields[3]
| Field | Type |
|---|---|
UserRequired | choice |
Email | |
First Name | text |
Last Name | text |
Work Phone | text |
Cell Phone | text |
Home Phone | text |
User Notes | text |
Group | choice |
Password | secret |
Is Active | boolean |
Role | choice |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Email | |
First name | text |
Last name | text |
Full name | text |
Work phone | text |
Cell phone | text |
Home phone | text |
User notes | text |
Company ID | number |
Role ID | number |
Is active | boolean |
Can access company tickets | boolean |
Created on | date |
Updated on | date |
Picture URL | url |
Templates
Look for Mojo Helpdesk templates in the WEXTL template library.
Browse templates →Explore alternative apps
- Deskpro[2]AI-powered help desk for tickets, knowledge base, and customer support workflows.
- BoldDeskCustomer support help desk platform for managing tickets, live chat, contacts, and approval workflows.
- eDeskE-commerce help desk for unifying marketplace messages, tickets, and order support workflows.
- CapacityAI-powered support automation platform that deflects tickets by answering questions, routing requests, and managing knowledge across teams.
- ChatlingAI customer-service agent for chatbot contacts and conversations.
References
- WEXTL® Mojo Helpdesk Source Code connector implementation.
- Our users use cases and automations.
- Official API Documentation for Mojo Helpdesk.
- WEXTL® visual workflow builder data.
Last updated: Jul 18, 2026 19:12