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ServiceNow

IT service management on your instance — generic table records, attachments, catalog orders, change requests, and import sets.

3 triggers23 searches28 actionsPollingAuth: OAuthAuth: API key

AI-assisted documentation8 min read

This documentation is compiled from our integration source code, internal specs for ServiceNow, its official API documentation and anonymized requests logs we collect from our support team[2].

Open ServiceNow on WEXTL →

Before you set up the credential, make sure you have an active ServiceNow account and OAuth client credentials, granted by signing in with your account ready.[3]

Credential type option 1

ServiceNow

You’ll be redirected to sign in and approve access — your password is never shared with WEXTL.

  • Instance URLtextRequired

    Instance origin with no trailing slash. Example: https://dev12345.service-now.com.

    [1]
  • Client IDtextRequired

    OAuth Client ID from Application Registry → Create an OAuth API endpoint for external clients.

    [1]
  • Client SecretpasswordRequired

    OAuth client secret from Application Registry.

    [1]
Credential type option 2

ServiceNow - Basic Auth

  • Instance URLtextRequired

    Instance origin with no trailing slash. Example: https://dev12345.service-now.com.

    [1]
  • UsernametextRequired

    Integration user with table ACLs for the modules you run (e.g. itil for incidents).

    [1]
  • PasswordpasswordRequired

    That user's password. Treat it like a password.

    [1]
  1. Log in to your WEXTL account, add the ServiceNow node module to your workflow, and click Create new credential.
  2. Optional: In the Credential name field, enter a name for the credential.
  3. Enter the authentication credentials you copied from your ServiceNow account, or follow the on-screen instructions to create the credential.
  4. If prompted, authenticate your account and confirm access.
  5. If you want to make changes to your credential in the future, follow the steps in Manage credentials →

Notes

Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →

The list below is a reference of every ServiceNow node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.

Each ServiceNow node module below opens to reveal its input parameters, outputs, and connection requirements.

Look for ServiceNow templates in the WEXTL template library.

Browse templates →
  1. DaySmart Vet[2]Cloud veterinary practice management for scheduling, records, and client communication.
  2. AlfaDocsPractice management for dental clinics — patients, appointments, and records.
  3. eDeskE-commerce help desk for unifying marketplace messages, tickets, and order support workflows.
  4. Classe365Student information and school management system for admissions, academics, and administration.
  5. ClinikoPractice management for healthcare providers — appointments, notes, and billing.
More apps in Support category →
  1. WEXTL® ServiceNow Source Code connector implementation.
  2. Our users use cases and automations.
  3. Official API Documentation for ServiceNow.
  4. WEXTL® visual workflow builder data.

Last updated: Aug 28, 2026 21:57

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