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ServiceNow

IT service management on your instance — generic table records, attachments, catalog orders, change requests, and import sets.

3 triggers23 searches28 actionsPollingAuth: OAuthAuth: API key

AI-assisted documentation8 min read

This documentation is compiled from our integration source code, internal specs for ServiceNow, its official API documentation and anonymized requests logs we collect from our support team[2].

Open ServiceNow on WEXTL →

Before you set up the credential, make sure you have an active ServiceNow account and OAuth client credentials, granted by signing in with your account ready.[3]

Credential type option 1

ServiceNow

You’ll be redirected to sign in and approve access — your password is never shared with WEXTL.

  • Instance URLtextRequired

    Instance origin with no trailing slash. Example: https://dev12345.service-now.com.

    [1]
  • Client IDtextRequired

    OAuth Client ID from Application Registry → Create an OAuth API endpoint for external clients.

    [1]
  • Client SecretpasswordRequired

    OAuth client secret from Application Registry.

    [1]
Credential type option 2

ServiceNow - Basic Auth

  • Instance URLtextRequired

    Instance origin with no trailing slash. Example: https://dev12345.service-now.com.

    [1]
  • UsernametextRequired

    Integration user with table ACLs for the modules you run (e.g. itil for incidents).

    [1]
  • PasswordpasswordRequired

    That user's password. Treat it like a password.

    [1]
  1. Log in to your WEXTL account, add the ServiceNow node module to your workflow, and click Create new credential.
  2. Optional: In the Credential name field, enter a name for the credential.
  3. Enter the authentication credentials you copied from your ServiceNow account, or follow the on-screen instructions to create the credential.
  4. If prompted, authenticate your account and confirm access.
  5. If you want to make changes to your credential in the future, follow the steps in Manage credentials →

Notes

Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →

Watch AttachmentsTrigger
Output fields[3]
FieldType
Sys IDtext
Watch ChangesTrigger
Output fields[3]
FieldType
Sys IDobject
Valuetext
Display Valuetext
Updated Onobject
Valuetext
Display Valuetext
Numberobject
Valuetext
Display Valuetext
Watch RecordsTrigger
Output fields[3]
FieldType
Sys IDtext
Download AttachmentSearch
Input fields[3]
FieldType
AttachmentRequired
choice
File Nametext
Output fields[3]
FieldType
Filetext
Filenametext
Sizenumber
Content Typetext
Get Aggregate StatsSearch
Input fields[3]
FieldType
TableRequired
choice
Countboolean
Average Fieldstext
Sum Fieldstext
Min Fieldstext
Max Fieldstext
Group Bytext
Output fields[3]
FieldType
Statsobject
Get AttachmentSearch
Input fields[3]
FieldType
AttachmentRequired
choice
Output fields[3]
FieldType
Sys IDtext
File Nametext
Get CartSearch
Output fields[3]
FieldType
Cart Itemsarray
Get CatalogSearch
Input fields[3]
FieldType
CatalogRequired
choice
Output fields[3]
FieldType
Sys IDtext
Titletext
Get Catalog ItemSearch
Input fields[3]
FieldType
Catalog ItemRequired
choice
Output fields[3]
FieldType
Sys IDtext
Nametext
Get ChangeSearch
Input fields[3]
FieldType
ChangeRequired
choice
Output fields[3]
FieldType
Sys IDobject
Get Change ModelSearch
Input fields[3]
FieldType
Change ModelRequired
choice
Output fields[3]
FieldType
Sys IDobject
Get Change Next StatesSearch
Input fields[3]
FieldType
ChangeRequired
choice
Output fields[3]
FieldType
Statesarray
Get Import Set ResultSearch
Input fields[3]
FieldType
Staging Table NameRequired
text
Sys IDRequired
text
Output fields[3]
FieldType
Statustext
Get RecordSearch
Input fields[3]
FieldType
TableRequired
choice
Sys IDRequired
text
Output fields[3]
FieldType
Sys IDtext
Numbertext
Get Standard Change TemplateSearch
Input fields[3]
FieldType
Standard Change TemplateRequired
choice
Output fields[3]
FieldType
Sys IDobject
List Affected Configuration ItemsSearch
Input fields[3]
FieldType
ChangeRequired
choice
Limitnumber
Output fields[3]
FieldType
Sys IDobject
List AttachmentsSearch
Input fields[3]
FieldType
Querytext
Fieldstext
Limitnumber
Output fields[3]
FieldType
Sys IDtext
File Nametext
List Catalog CategoriesSearch
Input fields[3]
FieldType
CatalogRequired
choice
Limitnumber
Output fields[3]
FieldType
Sys IDtext
Titletext
List Catalog ItemsSearch
Input fields[3]
FieldType
Querytext
Search Texttext
Limitnumber
Output fields[3]
FieldType
Sys IDtext
Nametext
List CatalogsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
Sys IDtext
Titletext
List Change ConflictsSearch
Input fields[3]
FieldType
ChangeRequired
choice
Limitnumber
Output fields[3]
FieldType
Sys IDobject
List Change ModelsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
Sys IDobject
List Change TasksSearch
Input fields[3]
FieldType
ChangeRequired
choice
Limitnumber
Output fields[3]
FieldType
Sys IDobject
List ChangesSearch
Input fields[3]
FieldType
Querytext
Fieldstext
Limitnumber
Output fields[3]
FieldType
Sys IDobject
Numberobject
List RecordsSearch
Input fields[3]
FieldType
TableRequired
choice
Querytext
Fieldstext
Display Valuechoice
Limitnumber
Output fields[3]
FieldType
Sys IDtext
List Standard Change TemplatesSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
Sys IDobject
Add Affected Configuration ItemAction
Input fields[3]
FieldType
ChangeRequired
choice
Configuration ItemRequired
choice
Output fields[3]
FieldType
Sys IDobject
Add Catalog Item to CartAction
Input fields[3]
FieldType
Catalog ItemRequired
choice
Quantitynumber
Variablestext
Output fields[3]
FieldType
Cart Item IDtext
Checkout CartAction
Output fields[3]
FieldType
Request Sys IDtext
Create ChangeAction
Input fields[3]
FieldType
Change ModelRequired
choice
Fieldstext
Output fields[3]
FieldType
Sys IDobject
Create Change Conflict CheckAction
Input fields[3]
FieldType
ChangeRequired
choice
Output fields[3]
FieldType
Sys IDobject
Create Change TaskAction
Input fields[3]
FieldType
ChangeRequired
choice
FieldsRequired
text
Output fields[3]
FieldType
Sys IDobject
Create RecordAction
Input fields[3]
FieldType
TableRequired
choice
FieldsRequired
text
Output fields[3]
FieldType
Sys IDtext
Create Standard ChangeAction
Input fields[3]
FieldType
Standard Change TemplateRequired
choice
Fieldstext
Output fields[3]
FieldType
Sys IDobject
Delete AttachmentAction
Input fields[3]
FieldType
AttachmentRequired
choice
Delete ChangeAction
Input fields[3]
FieldType
ChangeRequired
choice
Delete Change ConflictsAction
Input fields[3]
FieldType
ChangeRequired
choice
Delete Change TaskAction
Input fields[3]
FieldType
ChangeRequired
choice
TaskRequired
choice
Delete RecordAction
Input fields[3]
FieldType
TableRequired
choice
Sys IDRequired
text
Import Multiple RecordsAction
Input fields[3]
FieldType
Staging Table NameRequired
text
RecordsRequired
array
Output fields[3]
FieldType
Sys IDtext
Import RecordAction
Input fields[3]
FieldType
Staging Table NameRequired
text
FieldsRequired
text
Output fields[3]
FieldType
Sys IDtext
Make an API Calluniversal
Input fields[3]
FieldType
URLRequired
text
MethodRequired
choice
Headersarray
Headerobject
Query Stringarray
Parameterobject
Bodytext
Output fields[3]
FieldType
Bodytext
Headerstext
Status Codenumber
Order Catalog ItemAction
Input fields[3]
FieldType
Catalog ItemRequired
choice
QuantityRequired
number
Variablestext
Output fields[3]
FieldType
Request Sys IDtext
Remove Cart ItemAction
Input fields[3]
FieldType
Cart Item IDRequired
text
Replace RecordAction
Input fields[3]
FieldType
TableRequired
choice
Sys IDRequired
text
FieldsRequired
text
Output fields[3]
FieldType
Sys IDtext
Send Batch RequestAction
Input fields[3]
FieldType
Batch RequestRequired
text
Output fields[3]
FieldType
Batch Request IDtext
Submit Cart OrderAction
Output fields[3]
FieldType
Request Sys IDtext
Submit Catalog ProducerAction
Input fields[3]
FieldType
Catalog ItemRequired
choice
Variablestext
Output fields[3]
FieldType
Record Sys IDtext
Update AttachmentAction
Input fields[3]
FieldType
AttachmentRequired
choice
File NameRequired
text
Output fields[3]
FieldType
Sys IDtext
File Nametext
Update ChangeAction
Input fields[3]
FieldType
ChangeRequired
choice
FieldsRequired
text
Output fields[3]
FieldType
Sys IDobject
Update Change TaskAction
Input fields[3]
FieldType
ChangeRequired
choice
TaskRequired
choice
FieldsRequired
text
Output fields[3]
FieldType
Sys IDobject
Update RecordAction
Input fields[3]
FieldType
TableRequired
choice
Sys IDRequired
text
FieldsRequired
text
Output fields[3]
FieldType
Sys IDtext
Upload AttachmentAction
Input fields[3]
FieldType
Table NameRequired
text
Record Sys IDRequired
text
File NameRequired
text
FileRequired
text
Output fields[3]
FieldType
Sys IDtext
Upload Attachment MultipartAction
Input fields[3]
FieldType
Table NameRequired
text
Record Sys IDRequired
text
File NameRequired
text
FileRequired
text
Output fields[3]
FieldType
Sys IDtext

Look for ServiceNow templates in the WEXTL template library.

Browse templates →
  1. WEXTL® ServiceNow Source Code connector implementation.
  2. Our users use cases and automations.
  3. Official API Documentation for ServiceNow.
  4. WEXTL® visual workflow builder data.

Last updated: Aug 28, 2026 21:57