| Field | Type |
|---|---|
| Cart Items | array |
Requirements
Before you set up the credential, make sure you have an active ServiceNow account and OAuth client credentials, granted by signing in with your account ready.[3]
Get your ServiceNow credentials
ServiceNow
You’ll be redirected to sign in and approve access — your password is never shared with WEXTL.
- Instance URLtextRequired
Instance origin with no trailing slash. Example: https://dev12345.service-now.com.
[1] - Client IDtextRequired
OAuth Client ID from Application Registry → Create an OAuth API endpoint for external clients.
[1] - Client SecretpasswordRequired
OAuth client secret from Application Registry.
[1]
ServiceNow - Basic Auth
Connect ServiceNow in WEXTL
- Log in to your WEXTL account, add the ServiceNow node module to your workflow, and click Create new credential.
- Optional: In the Credential name field, enter a name for the credential.
- Enter the authentication credentials you copied from your ServiceNow account, or follow the on-screen instructions to create the credential.
- If prompted, authenticate your account and confirm access.
- If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Notes
Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →
ServiceNow node modules
The list below is a reference of every ServiceNow node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.
Each ServiceNow node module below opens to reveal its input parameters, outputs, and connection requirements.
Watch AttachmentsTrigger
| Field | Type |
|---|---|
| Sys ID | text |
Watch ChangesTrigger
| Field | Type |
|---|---|
| Sys ID | object |
| Value | text |
| Display Value | text |
| Updated On | object |
| Value | text |
| Display Value | text |
| Number | object |
| Value | text |
| Display Value | text |
Watch RecordsTrigger
| Field | Type |
|---|---|
| Sys ID | text |
Download AttachmentSearch
Get Aggregate StatsSearch
Get AttachmentSearch
Get CartSearch
Get CatalogSearch
Get Catalog ItemSearch
Get Change ModelSearch
Get Change Next StatesSearch
Get Import Set ResultSearch
Get RecordSearch
Get Standard Change TemplateSearch
List Affected Configuration ItemsSearch
List AttachmentsSearch
List Catalog CategoriesSearch
List Catalog ItemsSearch
List Change ConflictsSearch
List Change TasksSearch
List ChangesSearch
List RecordsSearch
List Standard Change TemplatesSearch
Add Affected Configuration ItemAction
Add Catalog Item to CartAction
Checkout CartAction
| Field | Type |
|---|---|
| Request Sys ID | text |
Create ChangeAction
Create Change Conflict CheckAction
Create Change TaskAction
Create RecordAction
Create Standard ChangeAction
Delete AttachmentAction
| Field | Type |
|---|---|
AttachmentRequired | choice |
Delete ChangeAction
| Field | Type |
|---|---|
ChangeRequired | choice |
Delete Change ConflictsAction
| Field | Type |
|---|---|
ChangeRequired | choice |
Delete Change TaskAction
| Field | Type |
|---|---|
ChangeRequired | choice |
TaskRequired | choice |
Delete RecordAction
| Field | Type |
|---|---|
TableRequired | choice |
Sys IDRequired | text |
Import Multiple RecordsAction
Import RecordAction
Make an API Calluniversal
Order Catalog ItemAction
Remove Cart ItemAction
| Field | Type |
|---|---|
Cart Item IDRequired | text |
Replace RecordAction
Send Batch RequestAction
Submit Cart OrderAction
| Field | Type |
|---|---|
| Request Sys ID | text |
Submit Catalog ProducerAction
Update AttachmentAction
Update ChangeAction
Update Change TaskAction
Update RecordAction
Upload AttachmentAction
Templates
Look for ServiceNow templates in the WEXTL template library.
Browse templates →Explore alternative apps
- DaySmart Vet[2]Cloud veterinary practice management for scheduling, records, and client communication.
- AlfaDocsPractice management for dental clinics — patients, appointments, and records.
- Classe365Student information and school management system for admissions, academics, and administration.
- ClinikoPractice management for healthcare providers — appointments, notes, and billing.
- CapacityAI-powered support automation platform that deflects tickets by answering questions, routing requests, and managing knowledge across teams.
References
- WEXTL® ServiceNow Source Code connector implementation.
- Our users use cases and automations.
- Official API Documentation for ServiceNow.
- WEXTL® visual workflow builder data.
Last updated: Aug 28, 2026 21:57