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tawk.to

Manage live chat contacts, tickets, knowledge base content, and properties in tawk.to.

6 triggers34 searches61 actionsPollingAuth: OAuthAuth: API key

AI-assisted documentation23 min read

This documentation is compiled from our integration source code, internal specs for tawk.to, its official API documentation and anonymized requests logs we collect from our support team[2].

Open tawk.to on WEXTL →

Connecting tawk.to takes an active account plus OAuth client credentials, granted by signing in with your account — no other setup is required.[3]

Credential type option 1

tawk.to

You’ll be redirected to sign in and approve access — your password is never shared with WEXTL.

  • OAuth Client IDtextRequired

    The Client ID of your OAuth client. Create an OAuth client for your application in tawk.to (contact tawk.to to register one); its redirect URL must match Make's.

    [1]
  • OAuth Client SecretpasswordRequired

    The Client Secret paired with your OAuth Client ID, from the same OAuth client registration. Keep it confidential.

    [1]
Integration requests 21 permissions:
Read property informationManage property informationRead widget informationManage widget property settingsRead widget API informationRead property membersManage property membersRead person informationManage person informationRead contact custom attributeManage contact custom attributeRead property chat historyRead property ticket informationRead knowledgebase contentsManage knowledgebase contentsManage knowledgebase settingsRead tabsManage tabsRead analyticsUpload filesAccess to resources on behalf of you for an extended period of time
Credential type option 2

tawk.to

  • API KeypasswordRequired

    Create it in your Dashboard: click your profile picture (bottom-left) → Edit Profile → Rest API Keys → Create Key. It is sent as the HTTP Basic username with a blank password.

    [1]
  1. Log in to your WEXTL account, add the tawk.to node module to your workflow, and click Create new credential.
  2. Optional: In the Credential name field, enter a name for the credential.
  3. Enter the authentication credentials you copied from your tawk.to account, or follow the on-screen instructions to create the credential.
  4. If prompted, authenticate your account and confirm access.
  5. If you want to make changes to your credential in the future, follow the steps in Manage credentials →

Notes

Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →

The list below is a reference of every tawk.to node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.

Expand any tawk.to node module below to see exactly what it takes in, what it returns, and what connection it needs.

Look for tawk.to templates in the WEXTL template library.

Browse templates →
  1. Deskpro[2]AI-powered help desk for tickets, knowledge base, and customer support workflows.
  2. BoldDeskCustomer support help desk platform for managing tickets, live chat, contacts, and approval workflows.
  3. CharlaAI chatbot and live-chat platform for contacts, articles, and conversations.
  4. Denser AIAI chatbots trained on your documents, websites, and knowledge base content.
  5. CapacityAI-powered support automation platform that deflects tickets by answering questions, routing requests, and managing knowledge across teams.
More apps in Support category →
  1. WEXTL® tawk.to Source Code connector implementation.
  2. Our users use cases and automations.
  3. Official API Documentation for tawk.to.
  4. WEXTL® visual workflow builder data.

Last updated: Oct 1, 2026 05:42

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