Requirements
To use Vivantio on WEXTL you need an active account and an API access token from your account settings.[3]
Get your Vivantio credentials
- URLtextRequired
You can get your platform URL from Admin Area under Admin > Integration & API
[1] - UsernametextRequired
- PasswordpasswordRequired
Connect Vivantio in WEXTL
- Log in to your WEXTL account, add the Vivantio node module to your workflow, and click Create new credential.
- Optional: In the Credential name field, enter a name for the credential.
- Enter the authentication credentials you copied from your Vivantio account, or follow the on-screen instructions to create the credential.
- If prompted, authenticate your account and confirm access.
- If you want to make changes to your credential in the future, follow the steps in Manage credentials →
Notes
Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →
Vivantio node modules
The list below is a reference of every Vivantio node module the integration supports. You will be able to pick any of them on the workflow canvas while building automations.
Open any Vivantio node module below to inspect its input parameters, outputs, and connection requirements.
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Title | text |
Category ID | number |
Create date | date |
Text | text |
Author ID | number |
Last modified by ID | number |
Modified date | date |
Published | boolean |
Resolved call count | number |
Approved | boolean |
Record type ID | number |
Author name | text |
Modified by name | text |
Category name | text |
Category lineage | text |
Deleted | boolean |
Theme ID | number |
Theme name | text |
Keywords | array |
5other output fields
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Asset tag | text |
Serial number | text |
Category ID | number |
Third party ID | number |
Purchase date | text |
Purchase price | number |
Warranty expiry | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
Custom field 6 | text |
Custom field 7 | text |
Custom field 8 | text |
Custom field 9 | text |
Custom field 10 | text |
Custom field 11 | text |
Custom field 12 | text |
12other output fields
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Phone | text |
Email | text |
Domain login name | text |
Client ID | number |
Location ID | number |
Location name | text |
Self service login enabled | boolean |
Self service view client calls | boolean |
Notes | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
External key | text |
External source | text |
Create date | date |
Update date | date |
7other output fields
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Reference | text |
Name | text |
Web site | text |
Email | text |
Notes | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
Custom field 6 | text |
Custom field 7 | text |
Custom field 8 | text |
Alert | text |
External key | text |
External source | text |
Create date | date |
Update date | date |
Record type ID | number |
8other output fields
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Client ID | number |
Address 1 | text |
Address 2 | text |
Address 3 | text |
City | text |
County | text |
Post code | text |
Country | text |
Phone | text |
Fax | text |
Notes | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
Custom field 6 | text |
Custom field 7 | text |
8other output fields
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Open date | date |
Close date | text |
Caller name | text |
Taken by ID | number |
Owner ID | number |
Third party ID | number |
Third party ref | text |
Third party log date | text |
Priority ID | number |
Status type | number |
Description | text |
Category ID | number |
Solution | text |
Location ID | number |
Last action ID | number |
Caller phone | text |
Caller email | text |
Total effort | number |
Last modified by ID | number |
57other output fields
Input fields[3]
| Field | Type |
|---|---|
Caller IDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Phone | text |
Email | text |
Domain login name | text |
Client ID | number |
Location ID | number |
Location name | text |
Self service login enabled | boolean |
Self service view client calls | boolean |
Notes | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
External key | text |
External source | text |
Create date | date |
Update date | date |
7other output fields
Input fields[3]
| Field | Type |
|---|---|
Client IDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Reference | text |
Name | text |
Web site | text |
Email | text |
Notes | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
Custom field 6 | text |
Custom field 7 | text |
Custom field 8 | text |
Alert | text |
External key | text |
External source | text |
Create date | date |
Update date | date |
Record type ID | number |
8other output fields
Input fields[3]
| Field | Type |
|---|---|
Location IDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Client ID | number |
Address 1 | text |
Address 2 | text |
Address 3 | text |
City | text |
County | text |
Post code | text |
Country | text |
Phone | text |
Fax | text |
Notes | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
Custom field 6 | text |
Custom field 7 | text |
8other output fields
Input fields[3]
| Field | Type |
|---|---|
Article IDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Title | text |
Category ID | number |
Create date | date |
Text | text |
Author ID | number |
Last modified by ID | number |
Modified date | date |
Published | boolean |
Resolved call count | number |
Approved | boolean |
Record type ID | number |
Author name | text |
Modified by name | text |
Category name | text |
Category lineage | text |
Deleted | boolean |
Theme ID | number |
Theme name | text |
Keywords | array |
5other output fields
Input fields[3]
| Field | Type |
|---|---|
Asset IDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Asset tag | text |
Serial number | text |
Category ID | number |
Third party ID | number |
Purchase date | text |
Purchase price | number |
Warranty expiry | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
Custom field 6 | text |
Custom field 7 | text |
Custom field 8 | text |
Custom field 9 | text |
Custom field 10 | text |
Custom field 11 | text |
Custom field 12 | text |
12other output fields
Input fields[3]
| Field | Type |
|---|---|
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Title | text |
Category ID | number |
Create date | date |
Text | text |
Author ID | number |
Last modified by ID | number |
Modified date | date |
Published | boolean |
Resolved call count | number |
Approved | boolean |
Record type ID | number |
Author name | text |
Modified by name | text |
Category name | text |
Category lineage | text |
Deleted | boolean |
Theme ID | number |
Theme name | text |
Keywords | array |
5other output fields
Input fields[3]
| Field | Type |
|---|---|
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Asset tag | text |
Serial number | text |
Category ID | number |
Third party ID | number |
Purchase date | text |
Purchase price | number |
Warranty expiry | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
Custom field 6 | text |
Custom field 7 | text |
Custom field 8 | text |
Custom field 9 | text |
Custom field 10 | text |
Custom field 11 | text |
Custom field 12 | text |
12other output fields
Input fields[3]
| Field | Type |
|---|---|
Ticket IDRequired | choice |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Open date | date |
Close date | text |
Caller name | text |
Taken by ID | number |
Owner ID | number |
Third party ID | number |
Third party ref | text |
Third party log date | text |
Priority ID | number |
Status type | number |
Description | text |
Category ID | number |
Solution | text |
Location ID | number |
Last action ID | number |
Caller phone | text |
Caller email | text |
Total effort | number |
Last modified by ID | number |
57other output fields
Input fields[3]
| Field | Type |
|---|---|
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Phone | text |
Email | text |
Domain login name | text |
Client ID | number |
Location ID | number |
Location name | text |
Self service login enabled | boolean |
Self service view client calls | boolean |
Notes | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
External key | text |
External source | text |
Create date | date |
Update date | date |
7other output fields
Input fields[3]
| Field | Type |
|---|---|
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Reference | text |
Name | text |
Web site | text |
Email | text |
Notes | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
Custom field 6 | text |
Custom field 7 | text |
Custom field 8 | text |
Alert | text |
External key | text |
External source | text |
Create date | date |
Update date | date |
Record type ID | number |
8other output fields
Input fields[3]
| Field | Type |
|---|---|
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Name | text |
Client ID | number |
Address 1 | text |
Address 2 | text |
Address 3 | text |
City | text |
County | text |
Post code | text |
Country | text |
Phone | text |
Fax | text |
Notes | text |
Custom field 1 | text |
Custom field 2 | text |
Custom field 3 | text |
Custom field 4 | text |
Custom field 5 | text |
Custom field 6 | text |
Custom field 7 | text |
8other output fields
Input fields[3]
| Field | Type |
|---|---|
Limit | number |
Output fields[3]
| Field | Type |
|---|---|
ID | number |
Open date | date |
Close date | text |
Caller name | text |
Taken by ID | number |
Owner ID | number |
Third party ID | number |
Third party ref | text |
Third party log date | text |
Priority ID | number |
Status type | number |
Description | text |
Category ID | number |
Solution | text |
Location ID | number |
Last action ID | number |
Caller phone | text |
Caller email | text |
Total effort | number |
Last modified by ID | number |
57other output fields
Input fields[3]
| Field | Type |
|---|---|
Name | text |
Phone | text |
Email | |
Domain Login Name | text |
Client ID | choice |
Location ID | choice |
Culture ID | number |
Self Service Login Enabled | boolean |
Self Service Password | text |
Self Service View Client Calls | boolean |
Use Client Email | boolean |
Notes | text |
Custom Field 1 | text |
Custom Field 2 | text |
Custom Field 3 | text |
Custom Field 4 | text |
Custom Field 5 | text |
External Key | text |
External Source | text |
Portal Role Assignments | array |
4other input fields
Output fields[3]
| Field | Type |
|---|---|
Inserted item ID | number |
Successful | boolean |
Input fields[3]
| Field | Type |
|---|---|
Reference | text |
Name | text |
Web Site | text |
Email | |
Custom Field 1 | text |
Custom Field 2 | text |
Custom Field 3 | text |
Custom Field 4 | text |
Custom Field 5 | text |
Custom Field 6 | text |
Custom Field 7 | text |
Custom Field 8 | text |
Alert | text |
Notes | text |
External Key | text |
External Source | text |
Detail Screens | array |
Status ID | number |
Email Signature | number |
Culture ID | number |
6other input fields
Output fields[3]
| Field | Type |
|---|---|
Inserted item ID | number |
Successful | boolean |
Input fields[3]
| Field | Type |
|---|---|
Client IDRequired | choice |
Name | text |
Address 1 | text |
Address 2 | text |
Address 3 | text |
City | text |
County | text |
Post Code | text |
Country | text |
Phone | text |
Fax | text |
Notes | text |
Custom Field 1 | text |
Custom Field 2 | text |
Custom Field 3 | text |
Custom Field 4 | text |
Custom Field 5 | text |
Custom Field 6 | text |
Custom Field 7 | text |
Custom Field 8 | text |
12other input fields
Output fields[3]
| Field | Type |
|---|---|
Inserted item ID | number |
Successful | boolean |
Input fields[3]
| Field | Type |
|---|---|
TitleRequired | text |
Type ID | choice |
Category ID | number |
Text | text |
Author ID | choice |
Published | boolean |
Approved | boolean |
Create Date | date |
Attachment IDs | array |
Attachment ID | number |
Theme ID | number |
Keywords | array |
Keyword | text |
Next Review Date | date |
Hide When Review Required | boolean |
Description | text |
URL Key | text |
Detail Screens | array |
Custom Forms | object |
Attachments | array |
Record Type ID | number |
Output fields[3]
| Field | Type |
|---|---|
Inserted item ID | number |
Successful | boolean |
Input fields[3]
| Field | Type |
|---|---|
Asset Tag | text |
Serial Number | text |
Third Party ID | number |
Purchase Date | date |
Purchase Price | number |
Warranty Expiry | date |
Custom Field 1 | text |
Custom Field 2 | text |
Custom Field 3 | text |
Custom Field 4 | text |
Custom Field 5 | text |
Custom Field 6 | text |
Custom Field 7 | text |
Custom Field 8 | text |
Custom Field 9 | text |
Custom Field 10 | text |
Custom Field 11 | text |
Custom Field 12 | text |
Status ID | number |
External Key | text |
14other input fields
Output fields[3]
| Field | Type |
|---|---|
Inserted item ID | number |
Successful | boolean |
Input fields[3]
| Field | Type |
|---|---|
Name | text |
Phone | text |
Email | |
Domain Login Name | text |
Client ID | choice |
Location ID | choice |
Culture ID | number |
Self Service Login Enabled | boolean |
Self Service Password | text |
Self Service View Client Calls | boolean |
Use Client Email | boolean |
Notes | text |
Custom Field 1 | text |
Custom Field 2 | text |
Custom Field 3 | text |
Custom Field 4 | text |
Custom Field 5 | text |
External Key | text |
External Source | text |
Portal Role Assignments | array |
4other input fields
Output fields[3]
| Field | Type |
|---|---|
Inserted item ID | number |
Successful | boolean |
Input fields[3]
| Field | Type |
|---|---|
Articles IDsRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
Assets IDsRequired | choice |
Reference | text |
Reason | text |
Actioned By | number |
Action Date | date |
Input fields[3]
| Field | Type |
|---|---|
Caller IDsRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
Client IDsRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
Location IDsRequired | choice |
Input fields[3]
| Field | Type |
|---|---|
Affected TicketsRequired | choice |
User IDRequired | choice |
DateRequired | date |
Effort | number |
Notes | text |
Notes HTML | text |
Internal Comment | text |
Mark Private | boolean |
Email Options | object |
Customer Email Template ID | number |
Review Customer Email | boolean |
Notify Owner | boolean |
Client ID | choice |
Caller ID | choice |
Input fields[3]
| Field | Type |
|---|---|
ID | choice |
Name | text |
Phone | text |
Email | |
Domain Login Name | text |
Client ID | choice |
Location ID | choice |
Self-Service Login Enabled | boolean |
Self-Service Password | text |
Self-Service View Client Calls | boolean |
Use Client Email | boolean |
Notes | text |
External Key | text |
External Source | text |
Culture ID | number |
Email Template ID | number |
Self-Service Password Reset Mode | choice |
Input fields[3]
| Field | Type |
|---|---|
IDRequired | choice |
Reference | text |
Name | text |
Website | url |
Email | |
Alert | text |
External Key | text |
External Source | text |
Notes | text |
Email Signature | number |
Culture ID | number |
Email Suffix | text |
Input fields[3]
| Field | Type |
|---|---|
IDRequired | choice |
Name | text |
Address 1 | text |
Address 2 | text |
Address 3 | text |
City | text |
County | text |
Post Code | text |
Country | text |
Phone | text |
Fax | text |
Notes | text |
External Key | text |
External Source | text |
Input fields[3]
| Field | Type |
|---|---|
IDRequired | choice |
Title | text |
Type ID | choice |
Category ID | number |
Author ID | choice |
Published | boolean |
Approved | boolean |
Create Date | date |
Theme ID | number |
Keywords | array |
Keyword | text |
Next Review Date | date |
Hide When Review Required | boolean |
URL Key | text |
Text | text |
Description | text |
Custom Forms | object |
Delete Existing Custom Forms | boolean |
Input fields[3]
| Field | Type |
|---|---|
IDRequired | choice |
Asset Tag | text |
Serial Number | text |
Third Party ID | number |
Purchase Date | date |
Purchase Price | number |
Warranty Expiry | date |
Status ID | number |
External Key | text |
External Source | text |
Notes | text |
Category ID | number |
Restrict To Single Client Caller | boolean |
Reference | text |
Reason | text |
Actioned By | number |
Action Date | date |
Input fields[3]
| Field | Type |
|---|---|
Client ID | choice |
Location ID | choice |
Caller ID | choice |
Caller Name | text |
Caller Email | |
Caller Phone | text |
Open Date | date |
Taken By ID | number |
Impact ID | number |
Title | text |
Description | text |
Description HTML | text |
CC Address List | text |
Custom Forms | object |
Form Name | text |
Form Fields | object |
Delete Existing Custom Forms | boolean |
Affected Tickets | array |
Ticket ID | number |
User ID | number |
Date | date |
Effort | number |
Notes | text |
4other input fields
Input fields[3]
| Field | Type |
|---|---|
System Area | choice |
Parent ID | number |
Notify Owner | boolean |
File Name | text |
Description | text |
Content | text |
Is Private | boolean |
Attachment Type | choice |
Attachment URL | text |
Effort | number |
Is Inline | boolean |
Category ID | number |
Client ID | choice |
Caller ID | choice |
Output fields[3]
| Field | Type |
|---|---|
Inserted item ID | number |
Successful | boolean |
Templates
Look for Vivantio templates in the WEXTL template library.
Browse templates →Explore alternative apps
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- DeskproAI-powered help desk for tickets, knowledge base, and customer support workflows.
References
- WEXTL® Vivantio Source Code connector implementation.
- Our users use cases and automations.
- Official API Documentation for Vivantio.
- WEXTL® visual workflow builder data.
Last updated: Jul 24, 2026 18:13